We purchased a robot vacuum for Christmas. The package never arrived and we opened an investigation…read morewith UPS. It's now been a month. I have called Kohls multiple times to try and get a refund. They said that they can't refund the order because they show it as delivered, but UPS shows it as an open investigation. Kohls' advice was to dispute it with our credit card company. Now we have to wait to see how the charge back goes with Capital One.

The item I went there for, was actually in stock... Which is good, since the only Kohl's is on the…read moreother side of town for me now... while I was there, I also picked up a couple of rugs for the bathroom that I liked. Productive visit.

This large outdoor shopping center is along Independence in Southwest Charlotte. Maybe it's…read moreactually in Matthews? It is helpful that there are two separate intersections with traffic lights, which makes it super easy to get in and out. Office Depot, Dress Barn, JC Penney, AC Moore, Petsmart. Lots of big box stores, lots of parking. The lot does not have a lot of landscaping and it's level, which helped me to feel more secure. Of course, always keep an eye on your surroundings. [Review 11643 overall, 1424 of 2019.]

Way back in 1990, when this had the new shopping experience smell, my first job was at the…read moreMcDonald's. Back when it opened, there was a Gateway computer store, Sam's Club, Pharmore, Burlington Coat Factory, Hamricks, Kohls and so many more places. Back when it was first built, I remember my parents saying it would never last. Now the whole area has been built up and my parents just love it. Most of the original stores have left or changed some how, but it basically looks the same as it did. Strip mall, broken up into different sections. Major clothing stores, knick knack places, restaurants, hotel in the middle. The faces and names have changed, some things have gotten a facelift. But it all somehow remains the same.

This is the newest Nordstrom Rack in town, and it did not disappoint!…read more This particular store offers great customer service, a great selection of clothets and shoes with great value. It is centrally located in a shopping center easy to get to and with plenty of free parking. Common areas are clean and welcoming. Overall, 100% recommended.

Great service and selection friendly staff. Brand new store in the Matthews area. Looking forward…read moreto shopping here again!

I've gone to this store for over 25 years . The decline is obvious . I've complained to CORPORATE…read moretwice about how dirty the bathrooms are ! They don't care !! This says all you need to know about what they think of their customers ! The bathrooms smell awful !! URINE !!

I like the fact that they have private restrooms. Location is usually better stocked than any other…read moreMarshalls or Ross that I have been to. Cashiers work on getting you checked out as quickly as possible.

Would be great is someone could answer the phone. Doesn't matter what department...no one is there.read more

Cashier's are great. Floor folks must be new or just don't…read morecare. Maybe this is the norm now. Idk.

I saw there were clothes inside and decided to check it out. Once inside, I found some clothing and…read moremuch more. It's like other retailers and sells clothing for the family. They also have household goods, shoes, and many other items that I use frequently. Christmas items were aplenty. It's a nice place to shop and not pay a lot. They have great deals. I am excited to return for my birthday discount.

A great opportunity to find your treasure. Loads of bins with stuff such as toys, housewares,…read moreclothes. tools, games, some food products, cosmetics, etc. basically, Amazon returns. Boxes are sealed and can't be opened. Most unlabeled. However, one can bring to a station where employees will open the box for you. Prices change from day to day. Thursday I believe is the cheapest. Consider it a fun thing to do on a rainy day. We spent a couple hours looking at the stuff in the bins. You might find your treasure there. There are strict rules, which they announce over a speaker, don't open packages or boxes or they will ask you to leave. I came home with a teapot, ceramic pie dish, toddlers dress, toddler toys, Halloween decoration, can of Planters peanuts, kitchen sponges, rose hand cream, tablecloth, leather repair kit, pkg of tarps, cleaning products. On the day that I went, each item was three dollars. I think I did good and was satisfied.

I would strongly recommend removing references to the manager's race and statements such as "seemed…read moreon something" or comments about her appearance. Those statements can undermine an otherwise credible review and may cause readers to focus on that language rather than the actual issues you experienced. A stronger review focuses on the conduct, not personal characteristics. I have shopped at this store many times, and while the merchandise can be hit or miss, the prices are generally reasonable. However, I am writing this review because of a deeply disturbing experience involving a manager and the display of adult products. I was shopping with my 5-year-old and 8-year-old sons when one of them picked up what was clearly an adult toy. Several of these items were displayed openly in a bin that was easily accessible to children. As soon as I realized what it was, I took it away and approached the manager politely. I simply mentioned that these products should not be displayed where young children can easily access them, especially during the summer when many families are shopping with children. Instead of addressing my concern, the manager immediately became hostile. She told me that if I did not like it, I could leave the store. When I attempted to calmly explain my concern, she repeatedly interrupted me, stated that she did not have time to talk to me, and told me to leave. She further stated that those products were not being sold from inside the package and that I should simply take my children and leave. She then threatened to call the police, despite the fact that I was calm, respectful, and merely raising what I believed was a legitimate concern regarding child access to adult products. I left because I was with my children and did not want the situation to escalate. However, I was shocked by the manager's behavior. No customer should be treated with such disrespect for politely expressing a concern. What makes this even more troubling is that this was not the first time I had witnessed this particular manager behaving aggressively toward customers. While many employees at this location have been courteous and professional, I previously observed this manager engaged in a heated confrontation with another customer and speaking in an extremely hostile manner. My concern remains the same: adult products should not be displayed in a way that makes them easily accessible to young children in a family-oriented retail environment. Whether customers agree or disagree with that concern, they should be able to express it without being threatened, dismissed, or ordered out of the store. This experience left me disappointed and concerned, not only about the store's product placement decisions but also about the professionalism and conduct of its management. Customers deserve to be treated with respect, especially when raising concerns involving the welfare of children. This version is stronger because it sticks to observable facts, clearly describes the manager's conduct, and keeps the focus on the issues that other customers and corporate management are most likely to take seriously. Please parents be aware of these behavior specially when going there with your kids. Very unlikely I would be able to go there at least for long time or at least this particular woman is long gone or some change of monument again.

Anchored by the Walmart Supercenter but including all sorts of other great options, this shopping…read morecenter is between East Independence and Monroe Road, south of Sardis (which becomes Fairview and later Tyvola). Shoe Department, Party City, T-Mobile, Game Stop, furniture, beauty supplies and more. The parking lot does a good job of keeping lanes for cars separate from walking areas, with clear crosswalks and stop signs. I had no problem with speedy vehicles today. [Review 19527 overall - 3422 in North Carolina - 497 of 2023.]

Everything in one place within walking distance. Enough parking. All the stores are goodbyes and…read morelove to shop there.

It's rare to find customer service that feels personal and sincere, but this store truly exceeded…read moremy expectations. Checkout with Kobe was quick and I left feeling valued and appreciated. Her smile was inviting and friendly...I'll definitely be coming back and recommending this place to friends and family!

I love Ross. The employees are always really nice. I always find something I like that's…read moreaffordable. I even found Jordans in a women's size 12, which is super hard to find without spending a lot. The shoe section always has good finds with designer shoes at great prices. It's just not good for my bank account but I'll definitely keep going back.

Great service at dollar tree! I am impressed. Listen, I don't know what the pay is but whatever it…read moreis corporate you need to give your staff at this location a raise! The holiday season can make working extra stressful as a store but everyone was so friendly and helpful! Summer helped me find what I was looking for, the cashier Maya was very friendly talking to me as she checked me out and I didn't even get the name of the other nice employee. This is the type of staff you want to keep on your payroll. Store was clean, lots of variety. My best dollar tree experience ever to be honest

The Staff here truly are amazingly RUDE. We waited in line behind 3 other people and once we got…read moreto the register to check out , after placing our entire cart on the beltway, the little fellow with braided ponytails tells us his register is closed now. WHAT? He proceeded to tell us that his manager had announced he was closing, but that was not addressed to us, the Manager addressed the people behind us. We had already placed majority of our buggy on the beltway and had been in line behind three other people with register transactions. How stupid do you really have to be. If that was the case, wouldn't the Manager who opened another register, take us next and NOT the line of people behind us? Ponytail boy you're an idiot, not only did you give poor customer service that leaves an extreme bad taste in people's mouths, you created extra work for yourself. . You could've taken our transaction and then closed out , two seconds of your time to ring us out. So we chose not to buy anything and leave you the entire basket to have to put away later on that evening, along with the rest of the crap laying around the damn store. Common sense plays, a huge part and how people interact, stupidity is rampant in this younger generation. Dollar Tree Management, Train your employees better.