Finding a new dentist when you move is important. Herres Dental (HD) is now our home for dental…read morecare. My sons and myself go there for our cleanings and such. It's very close to home which is a big plus for me. HD is a beautiful office and has a nice waiting room. It has a TV but it only has photos streaming on it--very relaxing. Toys for all ages to help with the wait and coffee (Keurig), tea and water bottles. The dentist uses all of the newest technology and keeps up with the recent techniques. I had a small hole in my tooth due to grinding in my sleep. Because of that, I needed my very first filling. I was nervous about it and thought I would need a needle to numb the area. However, whatever technique he used, he didn't need to use a needle and the whole process was pain free. HD uses emails and text messages for appointments and conformation. The only thing I don't like is that they are closed on Fridays--well, they are open but they do surgeries. So, if you need to make an appointment or cancel an upcoming one, you have to wait until Monday. I *do* like the fact that they have evening appointments on Wednesdays. We've all been very happy with HD and with no issues.

(Original review from Google Maps on January 20, 2017.)…read more Having recently moved to the area, a friend recommended Herres Dental as a place who could understand my history of bad experiences with various dentists, working with me to address anxiety I had "in the chair" while patiently tailoring each visit to my level of comfort (including breaks during treatment, constant awareness of my anxiety level, and a willingness to always relinquish control to me, as the patient). I'm sorry to say that I did not find these things here. At my initial visit, they seemed to understand my past negative experiences and anxiety that made it very difficult to even walk through the door and sit in the chair. This was reassuring. At this same visit, I was told that I needed moderate work to repair several older fillings along with gum grafts in several places. (I don't dispute their diagnosis since I realize Dr. Herres was being as comprehensive as possible.) This news left me feeling discouraged, anxious, and fearing the work needing done. I was very anxious driving to the appointment to have my first two fillings repaired; thankfully, they did offer Nitrous Oxide to ease my anxiety, though I was so worked up that the Nitrous ended up having little to no effect at all. (My heart rate was very elevated based on the EKG machine they had me hooked up to, skyrocketing at various times before and after they began.) Early on, I noticed that Dr. Herres and his staff were either trying to stay on schedule for the day, or they were already behind. They were waiting on my readiness me to begin, as I showed no signs of "calming down" at all, evident by my heart rate and general state. Finally, I gave the signal for them to start. It took every ounce of effort within me to avoid becoming overwhelmed by my anxiety during the procedure; this created a sense that I was microseconds away from gagging or being choked (a common response for those who suffer from severe dental anxiety). As we were nearing the end of the procedure, I could no longer hold it together. I gagged repeatedly, coughing, and had to sit up. Because we were in the "filling" phase of the procedure, he had told me previously that we would not be able to take breaks any longer. Because I had forcibly taken a break, I knew I had just ruined the work Dr. Herres had done so far. I felt terrible, from shame over my inability to hold it together, and for so greatly derailing the work he had done. Shaking my head and saying, "I'm so sorry, I just ruined all of that, didn't I?" Dr. Herres responded with, "yeah, you did. We have to start all over." Dr. Herres' response seemed to communicate his lack of awareness as to how his patient was truly doing in the chair (the heart rate monitor indicated this clearly at various times), his insistence to continue even as I showed signs of panic, and his words of frustrated exasperation to me after I struggled so much that I gagged and had to sit up to recover. I recognize the difficulty of having to go through a procedure like this with a making it far more difficult than usual. But the marks of a good healthcare provider are being able to "read" your patients' individual needs, levels of discomfort, and overall state, as well as being able to stop or make provisions for a different approach. If you suffer from dental anxiety, please find a different dental office. I don't doubt that Dr. Herres understands his patients, but he either grossly underestimated my situation or was in such a hurry to get through my procedure that compassion was lost. On the specific day that I was there, his ability to handle me, even in my self-induced, elevated, anxious state through fearing the procedure weeks in advance, was a clear indicator that he and his practice are not equipped to handle those with severe dental anxiety. (Please see this page for a clear picture of what it feels like to suffer from severe dental anxiety. The symptoms are the same, though abuse is referenced here: http://www.dentalfearcentral.org/fears/abuse-survivors/)

I have been very happy with all of the services that Sipes Dental has provided for me. I went to…read moreSipes Dental for a consultation for dental implants in my upper jaw. Dr. Sipes and his staff took their time explaining all my options thoroughly and gave me an option that I did not know was available to me. I had a previous consultation with another dental group that was misleading in my options and was much more expensive than what Dr. Sipes was offering me. I had previously been reluctant to go to the dentist due to fear of pain, but Dr. Sipes explained why his methods would not cause me outright pain and just a little discomfort. I decided to have a full implant to replace all the teeth in my upper jaw instead of having dentures or a combination of bridges and implants and teeth removals. Dr. Sipes is very knowledgeable and has a very nice manner about him. He didn't speak 'over' me; he made sure that I understood every aspect of the services he was offering. Dr. Sipes was right about the pain...I only had a little discomfort from the shots and the rest of the procedure was pain-free! Recovery from my procedure was quick and pain-free as well. I have been so pleased with the full implant in my upper jaw. It seems as if it is my own natural teeth. It is easy to clean and looks very natural and I'm thrilled that I went with the full implant. The staff have been very nice and helpful. The office is very nice and well- organized. They have state-of-the-art techniques and equipment. I recommend Sipes Dental for anyone, but especially if you have avoided dental treatments due to fear of pain or because you have a lot of dental work than needs done. It's well worth how good you will feel having nice teeth again.

I work in dental so cleanliness, quality care and patient treatment are important to me. Everything…read morewas top notch here. Clean, beautiful office with exceptionally friendly staff. Thank you Dr. Sipes for getting me in quickly and providing me with a completely painless root canal!!

Was recommended by a friend. I have a HIGE fear of dentist (due to a horrendous past experience)…read more Dr Zahm was patient and understanding on my first visit. Review and explained everything along the way. Went back 6 months later for my routine check up and informed him of jaw pain. Have TMJ and upon X-ray saw there was something wrong on the left side. Referred me to a dentist that specializes in TMJ. His staff has always been pleasant. Would recommend him to anyone.

A great professional, knowledgeable staff and a top notch dentist, Dr. Zahm…read more Go there and relax and know you are being treated by a caring and professional staff. I feel extremely confident in the care my teeth are being given there. I trust them completely! Even after the second visit I have noticed an improvement in the looks of my teeth.

I appreciate the time and attention Dr A gives to speak with patients. Ken does an awesome job…read morecleaning with a gentle touch and good humor. The place is clean and appears to be well managed. I would recommend it for new patients who truly hate dentist time ...

Attempted to get on the schedule for a cleaning after dealing with some changes in insurance…read more Called July 17th and was told I needed to call back in January to even get on the schedule. I asked about being on a waitlist if someone cancelled last minute and the receptionist acted like I was crazy. Oddly enough they had no problem scheduling an appointment for a more urgent issue (which will, of course, be more lucrative). Interestingly enough, I had an issue in the past where a hygienist berated me for not getting frequent enough cleanings. If you are looking for complete dental care options and not just emergency availability, I do not recommend this office.

I went in on Monday for my first visit here, a standard check-up & cleaning. During the visit Dr…read more Katz found a cavity that he was able to fill for me at the same time. The treatment itself was gentle; I wasn't poked in the gums at all during the cleaning and the filling did not hurt at all The office staff was also helpful, friendly & knowledgeable.

Worst dentist I have ever been to. As long as you keep doing 'procedures' he is happy. The last…read moretime I was there for a cleaning and after that Dr. Katz came up checked everything and just loudly said BORING and walked away as there was nothing more to be done. This after I had spent a couple of thousand dollars when I did not have insurance. He gave me a 10% discount once because I was paying his full cost out of pocket. Also, while doing a root canal, he said he was having difficulty completing it and sent me to a specialist. That Doctor found a metal piece from his 'pick' lodged in my gum I think. I had to pay the specialist also. Terrible.

Dr. K, Amy the dental hygienist, and the entire office staff have been incredibly kind and…read morewelcoming. Of all the dental offices I've been to, I would say this has been one of the clearest when it comes to communication. They take the time to explain what they're seeing, what they recommend, and why. Dr. K is very knowledgeable, and I especially appreciate that I have never felt like he is quick to recommend dental work simply for the sake of doing it. I genuinely feel that his recommendations are made with my dental health and best interest in mind. Overall, I have felt cared for, listened to, and comfortable as a patient. I'm very grateful for the experience I've had with Dr. K, Amy, and the whole team!

Dr. Kapadia is amazing! 100% A+ all the way! My wish finally came true! I found a kind,…read moreknowledgable, modernized, pain free dentist!  My mouth feels great! I'm 45 and I was losing hope that I would ever find a dentist like this. I have a lot of dental issues. He was able to see me right away and he saved my molar when other dentist told me it would need pulled. I have a lot of dental issues. I've always dreaded dentist visits and I've always had negative experiences. I spent a few days researching and found Dr.Kapadia. He really is pain free, I couldn't even feel his shots!  I'm transfering my whole family to him now. Dr. Kapadia is 1 of a kind and I'm so thankful I found him!

What an outstanding dental practice!!! I was introduced to…read morethis practice by a friend who said it was the best dentist he had ever been to. Boy was he right! Dr Strause is just awesome, absolutely pain free dentistry. A staff that is so wonderful and friendly. They use state of the art technology and they are reasonably priced. I have had very bad experiences in the past with dentists in CT who would charge an arm and a leg for the most basic of services. Not here. I can't say enough nice things about this practice.

Quality dental care from friendly people. Appointment was on time. The office was clean and the…read morewaiting room was comfortable.

I had an issue with billing and posted a review about my experience. I was actually contacted by…read moreDr. Genetti she wanted to know what exactly was the problem. After I explained she informed me that she would address my problem and said they would reimburse my full amount. I was really surprised and thank her for helping me out. Within 3 days I had a check in the mail. The fact that Dr. Genetti personally contacted me and took care of my problem shows she cares about her patients. Also, the dental care quality I received was excellent.

I am out of network for my dental insurance. But I checked with the insurance on what kind of…read morecoverage I would have for a comprehensive evaluation and if they used code D9310 for billing my insurance would cover 80% of the $250 charge. I called 2 times and informed billing about the code and when I went to my appointment I made it clear I didn't want to have the evaluation if they used another code. I was told on the phone and at the appointment they would use that specific code. When I want to pay the bill at checkout they told me total bill is $445. I had to pay out of pocket and they would send to my insurance company. The other charge was for Radiographic imaging. I thought everything was part of the evaluation but I paid it thinking the insurance company would pay 80%. They did not use the code number I gave them for billing and out of $445 charge the insurance company only paid $66. When I called billing about this matter they said they don't use that billing code I questioned why 3 times they told me they do and gave them the code each time. This was a problem for me due to being out of work from surgery and didn't have a lot of money to spend for a consultation. I feel I was lied to and not properly informed about the additional charges for the Radiographic. Needless to say I will not go back for the second consultation to discuss what dental procedures they recommend.