Both Dr. Beltran and Tammi were professional and courteous. Where my experience faltered, however,…read morewas in my dealings with the front desk staff. I arrived at my appointment and indicated that I intended to use my dental insurance. At no time when I scheduled my appointment, nor at any time before I was actually seen by the providers was I advised that this provider is not considered in network for my dental insurance. This is in spite of the fact that I provided my insurance card and indicated on the forms that I intended for my insurance to be the primary payer. I was not advised that I was going to be responsible for the majority of my bill until after the service was provided when I was checking out. This was extremely disappointing. I have had the same dental insurance for three years and have never had to pay out of pocket for a cleaning. I was told by this office that that was because my previous provider was in network. I was advised by this office that they are not in network. I expressed my disappointment in the experience, not necessarily because I was being charged by an out of network provider, but because I feel that they intentionally waited until I was seen to tell me I was going to be on the hook for the bill even though they knew that prior to my being seen. When I asked the front desk staff why I wasn't advised of this before I saw the provider I was told that any such warning would be purely a courtesy. She then insinuated that the woman who checked me in wasn't particularly thorough. I simply don't find this to be very good customer service or very good business practice. My dental services were just fine. If you're paying out-of-pocket I would recommend this provider. However, if you are using insurance I would advise that you make a point to ask the front desk staff outright how much you are going to be responsible for your service before you go back. Otherwise, they obviously are not going to let you know. One additional point I should make: my appointment was scheduled for 1 o'clock. I arrive 10 minutes prior. I was not seen until 1:30. What should've been a rather short experience turned into a very long ordeal.

Got implants and never been told they are temporary. Spend 10k just to do it over 2 years later…read moreafter they came loose. Find a real dentist and stay away from these frauds!

I do not recommend Colonial Dental Fmaily Care. They don't honor appointments. They clearly have…read moreenough business, and they don't need yours.

Everything worked out with Dr. Thai. Got my dental exam.read more

i had my third visit to this dentist earlier today. i wanted to wait until i had been to the…read moreoffice a few times to write a review, just in case i ran into a hiccup -- but nope, IMO, these folks deserve no less than 5 stars. the office is clean and spacious, and everyone who works there has been very friendly to me. Dr. Creisher himself, though you're likelier to work with his staff than him unless you're getting an extraction or filling, is great -- very personable and friendly. he has an excellent bedside manner that lulls you into feeling like you're with a friend or having a nice chat with someone you're in line at the grocery store with, rather than a very nice man who's about to go digging about in your mouth with an array of scary looking metal objects. he has a very quirky sense of humor (i made a robin hood: men in tights chastity belt reference in his presence once -- he not only understood it, but laughed) and is incredibly easy to get along with. he even let me take my wisdom tooth home after an extraction -- that sucker had given me so much trouble that i wanted to bring its corpse home with me as a show of my triumph over it, and he didn't bat an eyelash when i asked to take it home. i think he might have a touch of the ADD, but it does NOT negatively impact his work in any way -- he is steady-handed, calm, and knows what he is doing. i was very nervous about my wisdom tooth extraction, but he made it virtually painless for me. today, i had the least painful dental cleaning of my life with a hygienist by the name of Tiffany. she was also very friendly and high-energy, with a quirky sense of humor and a personable demeanor. i'm somewhat self-conscious about my mouth, as it's not in the best shape, but she made me feel right at ease -- and even complimented me on the health and strength of my gums, a testament to the proper oral hygiene which i so grievously neglected to attend to as a child, but now keep up with quite devotedly. some of the staff are more subdued than Tiffany and Dr. Creisher, both of whom are very high-energy and engage in conversation so interesting it's hard NOT to respond even though you have sharp tools in your mouth at the moment, but i've dealt with about half a dozen of the staff and they've been nothing but friendly to me. for me, this place is seriously a diamond in the rough. i am a weirdo who was raised by weirdos, and am currently raising a little weirdo of my own. most of the time, during my personal time, i feel totally "in my element." therefore, dealing with new / strange / "normal" people can be nerve-wracking for me, because i am always worried about keeping my filters in place or saying the "wrong" thing. these folks are nice enough that more straitlaced, conventional types will still be satisfied by the excellent customer service & highly professional, impeccably skilled dental work; but weirdos like me will find this place a safe haven, to be sure. i will also note that i do not have insurance and am thus a cash paying customer. they do offer a 5% discount to uninsured customers. at any rate, i can't recommend this place highly enough. the office is clean and spacious; the customer service is high quality; and the dental work itself is flawless -- and i say this as someone who has serious anxiety about going to the dentist. believe it or not, i actually look forward to my appointments there... heck, i can hardly believe it. they all seem like very cool people, and even the more "straitlaced" folks there are friendly and kind. located where it is, it should be relatively convenient to a lot of people, both on the west end and in the city.

Great dentist, great staff! Pure high quality and friendly attention to detail. Never seen a…read morebetter run dental practice.

The staff at 1447! You all are amazing, kind, excellent and beautiful people. Yesterday i had a…read moreloose tooth and could not close my mouth. I called over 5 different dentist offices and NO ONE was kind the way Nicole was to me ! She called me back like she said she would and you could just hear the emphathy in her voice! Going into the office i thought i would cry from the warmth of Hilary & the ticklish humor of Amanda !! Mind you I had my baby & they loved on her too! Then Dr. Kruth! I mean you cant beat decades of experience, respect, and great care all in one dentist. Guys i used to despise Dentists. Not Dr Kruth. He took great care of me and it gets better: HE CALLED ME the NEXT DAY! 1447 youve got a client in me and my Family!! THANK YOU!!!

Insurance coverage to include medicaid. It's hard to find…read moregood quality dental care for those young adults that have job's but can't afford supplemental dental insurance and have to turn to the state for assistance only to find a dentist doesn't accept state offered insurance. Or pay hundreds or thousands of dollars only to have to submit it to the insurance companies.

A few months ago i broke a tooth and what i didnt know was that i needed a crown to replace it…read more I opened up yelp and did a search for dentists in the area. Glossner& Mermick was one of the dentist offices that showed up. They werent the first ones i called, however they were the first ones that could see me that day. The dentist i had was dr glossner and i can say i was very lucky to get him as my dentist. Dr glossner is a smart very attentive dentist. He took the time to make sure that the mold of the crown was as near to perfect as you could get. His attention to detail is what really made me comfortable in the dental chair. I can say that i am not a huge fan of going to the dentist but since i started going here,my comfort level is at a ten for glad i did. Thats doc glossner and your team of experts!

Don't ever miss an appointment because you are ill, they will dismiss you as a patient regardless…read moreof how long you were a patient there. I was sick the morning of my appointment and called 2 hours prior to my appointment and that wasn't good enough for them, so I was asked to find another dentist. They want a 24 hour notice I'm sure that many people would not know that they are going to be sick the day before unless they have terminal illness? I recommend that you search elsewhere. E

This is a hometown dentist who's efficient, effective, and flexible. I've had good care there for…read moreyears, and there was one occasion that I had a problem; the dentist came in special on a Saturday to deal with it. Mark Hagan and crew do it right, right here in York.

I hope I can fit all the words! Three weeks ago, I went in…read moreto get a crown. Once Dr. Cyriac started the procedure, it was determined that I would need a root canal. Dear Sweet Baby Jesus, I was SO SCARED! Like...zero time to prepare, but let's do this! Dr. Cyriac and Nikki were so good with me. I was so scared but anytime I needed a moment, they gave it to me. Their "chair side" manner is top tier, I mean TIPPY TOP tier. Nikki answered all my questions, even the ones that probably seemed absurd. No one WANTS a root canal, but York Smile Care is 10/10 if you have to do it!

they are extremely rude and rascist. A friend went there and the first time they told her she had…read more8 cavities. The dr was very dismissive and spent all of fai minutes with her. when she returned to make her next appointment the lady in the front was completely rude and very rascisf simply because my friend was trying to commu with the translator on her phone. she didnt allow her to make the app and told her that she had to learn English. what really infuriates me is that they are not American and they absolutely do not speak clear English. it is hard to understand them at times. like I said they were rude and rascist. if you want to be treated with respect don't go there

Dr Reiter Is a good dentist he has fantastic skills in filling difficult cavities. He Did work that…read moresaved one of my molars. the major challenge with this office is getting an appointment that fits with my work schedule .I appreciate the skill of this dentist and I am disappointed that I am unable to continue care with him because of his limited hours.