Had my first burgerville experience this week to finally compare them with the big dogs. I would say that the taste was good. I thought their sweet onion grass fed burger was solid but very small in comparison to competitors. My favorite item was their giant onion rings even if it is overpriced (it's like $1.50 per ring). The fries were a disappointment and their shakes are disgustingly sweet. They have interesting drinks with apparently local fruit like Marionberry but they are also too sweet. After the meal I felt quite regretful and it felt like I just ate 4000 calories. Also it's much more expensive than places like the Habit or Inn N Out, and priced more like Shake Shack and 5 Guys, yet they don't match in overall quality and portions. So overall I was not impressed. I understand their model of using local food would be more expensive but the product wasn't worth it. read more

This was my first time eating at a Burgerville and it was great! Roger provided excellent customer service and was very kind to let us try a few of the restaurants sauces. The store was very clean and our food came out quickly and well prepared. read more

So unfortunate.. I RARELY go to fast food but stopped for take out.. it was done so fast , too fast for Burgerville, typically they seem to take longer to make food. I suspect the 2 reg burgers and fries were premade as they were very cool. Such a bummer to be out over $16 for fast food that was cold. Upside is the server was friendly, and the dining room looked clean and inviting.. read more

I really want to give this place five stars because the food is genuinely excellent. The burgers are delicious, and the Bliss dairy-free shakes are amazing--especially for me since I'm lactose intolerant. They're honestly perfect. The problem is consistency with orders. Of the several times I've eaten here, I think only once has my order been completely correct. I've had to start going inside instead of using the drive-through just to double-check before leaving, because something is almost always off. One time I ordered a regular coffee shake online and received a marionberry one instead. While it tasted great, I had just had major surgery and couldn't have seeds--so what might seem like a small mistake actually became a big deal. To their credit, management did refund me for that mistake, which I appreciated. I've also had sides mixed up (like fries vs. fried pickles), which makes me think it's not just my orders--it must be happening to a lot of customers. It feels like the team is either moving too fast or not paying close enough attention to the tickets. In a fast-paced environment I understand mistakes happen, but this level of repeated errors points to poor management or insufficient training. Bottom line: the food is five-star worthy, but the execution needs work. read more

Stop asking for a tip at the drive thru--a tip is for good service! This is a fast food joint . You're just doing your job and you're paid for that. There's no extra service provided. Plus this food is already expensive. Just rude. Tipping culture is out of control. read more

Whoever the manager is here should be fired. I bought a Tillamook burger and a fry's which came super cold. Worst decision. Too expensive for the quality you're getting. Do not eat here this burger will have you hurting your stomach the next day not worth it. read more

Ok I am officially in the Matrix. Paid $15 for a small burger fry and soda combo. Three times what I would have paid at Wendy's for the same amount of food. Then the kid behind the counter asks me how much I am gonna tip. Tip? It's a fast food restaurant. Yeah Trump is going to be president AGAIN and I am tipping at a fast. food counter. Could I have some more blue crazy pills please Morphious? The owner of this place should be in jail read more

Thank you Burgerville for reminding me why I don't go here. Onion rings are smushy and the onions themselves were going bad. Cheese on the burgers aren't melted. Gross! - Double cheeseburger that's as thin as a McDonald's burger - Cheeseburger - Walla Walla onion rings that are undercooked or used too much oil, and onions that are going bad - two sides of ranch $15 AKA totally not worth it. Gross read more

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Service sure it's good... First time trying Burgerville uhm large fries? The box was basically empty maybe if the fries actually came packed in the box sure but the fries tasted like they were reheated the old fries we ordered the waffle Cajun fries and the bacon sliders for the amount of money we paid I would think the food would be better $17 for stale fries maybe a quarter of the box was filled. The burger cheese wasn't even melted and patty and bread were rubber like. Hopefully this is a location problem. I will give it another try at a different location. This is just the closest one to my house. read more

Burgerville - a receipt for a drive thru - Burgers Near Me - Tigard, Oregon

they changed the vegan burger. the plantville beyond burger was actually good, i used to go all the time. the new vegan burger is a hockey puck. one bite was too many. genuinely the worst food i've had in a long time. will update to 5 stars if they bring back the old plantville we know and love read more

By far the best Burgerville location, customer service always amazing and food always tastes good read more

Burgerville - Burgers Near Me - Tigard, Oregon

This order is based on Uber eats delivery for the food. Hate to say but one of the worst burger and fries I've ever had. I was in town to work and wanted a burger and not knowing the area for food I went with this. Wish I had Yelp it before I placed the order. Did not taste well at all and upset my stomach. Did even get half way in the burger and fries before I tossed it out. read more

I accidentally clicked on this location for a mobile order which brought me all the way out here. I dined in because it's so far away from The Walla Walla Onion Rings are amazing and can be found on the seasonal menu. The Marionberry Lemonade is delicious The Drive thru snakes around the parking lot allowing for longer lines, yet still allowing for plenty of parking. There's a couple of trendy tables and chairs at the front windows which offset the otherwise boring decor of orange chairs with brown tables. It's relatively dark inside. The beverage machines block light coming in from the windows. There's only 3 tables with direct sunlight. I much prefer the classic Burgerville decor with white tiles and retro booths and tables. read more

Burgerville - Walla Walla Onion Rings and Marionberry Lemonade - Burgers Near Me - Tigard, Oregon

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Idk why the reviews for here are so bad Burgerville is so good and my favorite burgers in fast food and the staff here is super chill and kind and the old guy who always works there is super chill and the food is good and it's expensive because it's non gmo no hormones need so what do you expect buddy read more

Loved my food. Very large group of people. And they handled it well . My only negative was the bathroom needed cleaned better

Want to start by saying we love burgerville, but what happened to the chicken strips ??? We came through today and once we got home, I noticed that the chicken strips were different and we always love them but they weren't as soft and tender as normal and these were obviously a different brand. Are you going to be consistently carrying these as a new item? we sure enjoyed the old style. They had much more flavor and were tender The quality was not the same. read more

Burgerville - Chicken strips - Burgers Near Me - Tigard, Oregon

Wanted to try something different on a quick bite to eat. Went with halibut sandwich and small fry. Definitely not like the picture and a tiny piece of fish for almost 9 bucks!!!! Fry's were chewy and salty. Once a legit place now it's so overrated and expensive. And they want tips lol!! read more

Burgerville - Ohhhh there's the fish. Tiny! - Burgers Near Me - Tigard, Oregon

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My husband and I ate here last night. We specifically went because I was eager to try the Braised Short Rib Sandwich. It was DELICIOUS! I also ordered the Rosemary Fries with the side of Chipotle Mayo. YUM! The sandwich and the fries were perfect together. My husband ordered the Halibut Fish n'Chips dinner - a favorite of his. The service was good, and the food came fairly quickly. It's important to add that the premises - including the restroom - were very clean. I'm very comfortable recommending folks to eat here. read more

I stopped by this location tonight because I was in desperate need of some comfort food. It was pretty obvious I had been crying, and the employees were so kind. They left a note on my box with words of encouragement. They were such a positive light to me on a really bad day, and I am super grateful for their kind words. Excellent crew. If I could give more than five stars I would. read more

Burgerville - Kind words:) - Burgers Near Me - Tigard, Oregon

I've always had good service and food here. Definitely a solid choice,the onions rings in particular were really well done.

the food was so dry.. burgers were 15$ and my KIDS MEAL BURGER! was the same size as the 15$ one. not even good food or comes with a meal!!! definitely way better places in portland. gross don't recommend read more

I generally won't give a fast food joint a review but this time is different. I've been here before for their great seasonal shakes - for instance the Oregon Strawberry shake. On the other hand I stay away from their burgers. Today I paid over $20 for two shakes, asparagus fries and a Hopyard Cheddar burger. The shakes were not thick, as before, and without the whip cream topping - and very few pieces of real strawberries. When I asked Courtney - at the drive-through window - about the missing whip cream, she wanted to charge me a buck more! What!?!? I already was getting an expensive shake at $5.39 and now she wanted to charge even more. The burger was not that great, either. Burger King can outdo these guys for flavor. And,last but not least, the asparagus was soggy. Very disappointed in a place where I had low expectations to begin with. read more

Food was garbage. On par w mcdonalds and w slower service. Ordered a colossal burger that came with a micro patty that was cold and mushy. Also got waffle fries that tasted sweet somehow. Almost like pancake batter. Not how i want my fries to taste. For burgerville having higher prices for fastfood, the quality has gone way down. Expect to be disappointed read more

Went with our 7th grade basketball team to get ice cream after a tough loss, and the staff was accommodating and friendly! Gary came through with some free French Fries for the girls, and it really softened the blow of losing a playoff game. You're a legend, Gary!! Thanks for being there, letting us mob your restaurant, and cheering us up. read more

These are NOT true Burgerville burgers!!!!!! I've had many Burgerville burgers and these were definitely not the signature burgers and not even made with Tillamook cheese. These burgers were greasy, smashed and had no flavor! Plus hardly any Burgerville sauce. Without 10 minutes I had to pull over and throw up. Definitely not eating there again!!!! read more

I was in today (8/3/2023) and I kept seeing a female cook on her phone and using the same gloves, she continue to do her job while neglecting health standards. Cross contamination is a serious health hazards, I was approached by Mathew, who then told me to leave because I wanted to report it. (Mathew, company HR) this place should be ashame and the fact that they undervalue there customers health over money........ sickening. Please be aware before you go to these establishments. read more

The rings here were a let down like what the other reviewers shared. Why the five stars then? The service. I've always had super solid experiences here, from the staff to the managers. Personality matters, and the people working here are always really pleasant. Thanks for not being d*cks when so many people are Burgerville team read more

This review is for THIS location. We just grabbed lunch from here. I had a No. 6 burger. I pulled it out of the bag and it was dripping and got all over the place. My bun was mushy on one side and so dry and borderline stale on the other. Everything was a greasy mess but dry tasting. I had to eat it minus the top bun and with quite a bit of ketchup. The burger was way under cooked as well. We will not be going back. The fries were good. I expect more for the price we paid. read more

Please change the oil in your fryers! I used to visit this location at least once a week but it's hit and miss when it comes to french fries and onion rings and the halibut sandwich. Sometimes you can taste that nasty rancid oil flavor that is absolutely horrible and very unhealthy. Yesterday afternoon about 2 or 3 PM was one of those days when the oil was very nasty. I quit coming every week and I've visited other locations which are much better but figured I'd try yesterday because I was hungry and in the area but once again they failed. I saved my receipt and both my son and I felt sick after trying to eat the halibut sandwich. I guess I should call management and let them know. Should probably even ask for a refund which I hate to do! I'm not the type of person that does this. read more

Back in the 80's I came to Portland by way of Alaska and went to a B Ville - you know, the one that is still out on Canyon Road - and enjoyed a huge bag of tasty fries for cheap, plus a halfway decent burger and a fun attitude. I left Oregon and came back in the early 2000's and went to B Ville and it was not quite as good as I remembered, but they had interesting seasonal items and a nice vintage soda fountain feeling. In the last few years my less frequent visits to B Ville have to do with quality, size and pricing. They are hit and miss on quality, stores aren't as 'fresh' and prices are on the high side, when the quality isn't always high side. FForward to this year (2012). I have gone to my new Tigard Burgerville (3 times) to see how they're doing. This is a brand new store and it does have a much trendier and fresher feel than the others. I appreciate that. On the negative side, the location has some issues with parking as it there is a bunch of confusing arrows that require you to drive on the wrong side in order to navigate their parking lot. 1st visit we ordered two fruit shakes & paid (somewhere near $5 each)!! We then sat down and checked the twitter feed/display (it's kinda neat - once). We counted at least 6 employees in this shoe box sized store! That was super weird. Given all the help it sure seemed like a very long wait for a couple of shakes. They did bring them to our tables. And then we tucked in. Guess what? They were absolutely amazingly average. Not that much fresh fruit taste, not that creamy and not that generous of a size given the price. Days go by, I bring my son (before was hubby) and we have a couple of shakes and an order of Walla Walla onion rings. Same thing - slow to arrive, average, spendy and the onion rings weren't as good as many other places that my son and I have had lately (see Blitz on 99W - tasty and tons of them) and they are just stingy with them. Gee, how much do you charge for 3 onion rings? And breading? Is it that hard to make a fresh onion ring???? You should be ashamed of yourselves. So, third visit rolls around and this time I go for the tiny sundae thingy and my hubby gets a burger. Blah and blah. I wish that the reasons I first like B Ville weren't just memories - big bags of fries, reasonable value and great service. read more

What the hell has happened to this place in the last six months? Are used to come here and be pretty pleased with the food surprisingly pleased at certain times because the quality was so good. I'm sorry but this place has really gone downhill and I don't know why or who's managing it, but they need to do something quick. Their quality of food is not nearly as good as it is used to be. read more

I got the wala wala burger, cold brew milkshake, onion rings, and waffle fries. The burger was amazing, one of the best burgers I've ever had. The milkshake was also really good. The onion rings were great too; they were very thick and large slices of onion. The fries were ok, kind of cold. read more

Burgerville - Wala wala burger - Burgers Near Me - Tigard, Oregon

Went there for lunch for the crew. Let's just say the only thing they got right in the order was nothing. To many bugers wrong type of fries and not enough. Ordered 3 got 2. Along with to many drinks. Would have gone back but didn't want to sit in line and wait for the correct order. Burgerville used to be good. Not so much now. Good luck if you choose to go. And remember to check your ORDER. read more

Just a burger joint on the expensive side with nothing special to offer but chewy burgers with backwards condiments. Eat your burger upside down and you're good. Fries are good but don't order a shake unless you have your own straw (ask for extra next time you go to Karls, they give plastic and shakes are better) paper straws are a cruel joke. I think the term virtue signaling applies. Idea sounds great but in practice is a total fail read more

Burgerville - Can't get anything thru this from new. Never again BV Karl's for milkshake and better burgers - Burgers Near Me - Tigard, Oregon

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This time was down right gross. It was dirty. Rude, very rude lady. Hair cooked into my fries and look at the burger. 10 pickles, overloaded with onions and mayo and the cheese want melted read more

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I am not picking on any of the workers at this location because they are great. I am writing this review for the quality of the food. Just Terrible the cheese burger is lousy and the colossal cheese burger is terrible too. The quality of Burgerville food is the worst, I will never eat at Burgerville again. read more

Burgerville - This is the picture of their Colossal Cheese burger - Burgers Near Me - Tigard, Oregon

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Ordered burgers and fries and drinks for two at 7:28 this evening. Order was supposed to be ready at 7:34. Download the FlyBuy app so I could let them know when I was here. Turns out they gave our order to somebody else in the car next to me about 10 minutes ago. Why do they have us spend time entering all of the details of our vehicle and texting which parking spot were in when they give her food away to somebody else? It's 810 and I just got my food. I am writing to corporate and I better get a full refund this was absolutely insane. read more

After moving to King City in October of 2021, we eagerly awaited the opening of the Burgerville in Tigard on Pacific Highway. We have been fans of Burgerville for many years, despite the slightly higher prices. Tonight we were utterly disappointed at the service we received. My wife has a severe tomato allergy; as she explained that to the counter person, she received nothing but a blank stare. When she tried to get the manager's attention to make sure her concern had been heard, she received a curt "I'm handling it." in reply. We try to support local businesses, but with the attitudes and service levels described above, we cannot justify patronizing this location again. George Propstra would not be happy. read more

The shakes are really good and the food is ok/good too. I always look forward to their seasonal menu. Unfortunately I've never gotten stellar service there, the are not super attentive and I've had mistakes made on multiple orders. read more

the service is slow but its worth it in the end. the cholclate milkshakes are mid but the other ones are good. read more