Wanted to try this place out. I got jr burger. The burger was very thin, overloaded with mustard and the lettuce wasn't fresh. The patty also tasted old like it wasn't freshly made. I didn't notify the staff as I am the kind of person who hates to complain. Lol. Fries were delicious though. Bun was cold and mushed on the top. Just poorly made and wasn't fresh. Disappointing. read more

In our first visit to Burgerfi, we noticed that there were no clean tables. A staff member cleaned one upon request. Apparently, they need to hire more staff. The Wagu burger was disappointing. It was over priced and did not taste as good as other fast food restaurants. The onion rings were very tasty, but were litterly dripping in oil. $48 dollars for (single) burgers, onion rings and drinks for three people was a surprise. The staff was friendly and helpful, which is why we gave two stars instead of one. We have no reason to return. read more

Food was ok. Service awful. Bathrooms not accessible. Waited 32 mins for order. 3304 Wake Forest location. Raleigh, NC

This was a great experience, the burger was refreshingly. Tasty fries were good, and the service was also good. I will definitely go back.

Fries are very good. Similar in taste to Five Guys BUT with a better crisp. The custards were really nice flavor however, I had many ice crystals in my chocolate custard and my large custard looked more like a medium. Wasn't impressed with the size at all. 4/5 for fries 3 for custard (taste 5, texture 3, amount paid for 1) read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

Ordered a plan cheese burger. Cashier asked if lettuce and tomato was ok? Told her again, just cheese on the burger and nothing else. Burger arrived with cheese lettuce and tomato. My request had 3 ingredients and the cashier couldn't get that right. Bun, burger and cheese. Also had to listen to the same cashier curse throughout my meal while talking with the kitchen staff. read more

Seen this as an ad on instagram and found one in my area. I love how natural the whole menu is. The Garlic Truffle & Aoli Fries are good. I wasn't that hungry, so I got the single BurgerFi cheeseburger, yet it was still filling and favorable. Boyfriend had the Breakfast Burger which he enjoyed very much and I had the BurgerFinCheeseburger which was really good as well. The taste is a lot cleaner than a normal restaurant burger and is not as greasy which is always a plus. read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

holly park burger has been my neighborhood go to for years over the past 3 visits my burger has been so dry , bun is hard , mng has his pants sagging under his ass ... I will stop coming here until mngt changes read more

I'm a sucker for a juicy burger. Nothing about my BurgerFi cheeseburger was tough or burnt. The only 'Cajun style' item I had was the fries. I ordered regular Cajun fries and their double cheeseburger. I made it halfway through the fries and devoured the burger. Excellent. I was kind of surprised at the small size of the burger, as was my dinner companion. I reminded him it was a burger joint that served natural beef for the health of their patrons. Why serve hormone free meat then make oversized burger patties to tax the heart, eh? Next time I'll try some of the other French fry seasonings and a dessert. That sauce they include was amazing and the decor was very cool. We enjoyed our burgers out on the spacious open patio. read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

BurgerFi is my jam! Hello Mr. CEO! Since I've tried the CEO burger I can't bring my self to order anything else. The tomato bacon jam is on point. I also love all the custard options they have, most recently we enjoyed a root beer float and it was delicious. They use Boylan's soda with their floats which I am a big fan of. Fries and onion rings are huge, perfect for sharing. The downside can be the wait. On the weekend they can get really slammed! On a good day you may wait about ten minutes for your food, on a crazy night it has taken over forty minutes. When you are hungry waiting forty minutes at a fast casual spot is no fun. When it gets cold they still keep their garage doors open and the patio has a ton of heaters for additional seating. Great for additional seats, but it makes the whole restaurant cold which isn't great. Overall great spot for a tasty burger, wouldn't recommend going in at peak times like Friday and Saturday night. read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

Well since it's been over two years since I've been here, I refuse to let the calories I consumed for lunch today bother me. Fortunately I didn't know that the BurgerFi Cheeseburger is 650 calories until after it slid down my throat and totally hit the spot. Warm, juicy, meaty, cheesy. It was just what I was craving. Still wish they had a smaller fries option!!! I did the only thing a gal with a craving could do and got the Regular Order of Parmesan Herb ones anyway, and it was indeed a heaping portion. While many of them found their high-caloric, highly-satisfying way to my belly, many more made me popular at work afterwards. (they reheated surprisingly well in the work microwave!) And my popularity spared me some of those 740 calories! Love that they've got the service part down pat. They were really busy, yet it was quick to order and pay, got a pager, got my tea and waited almost exactly the 8 minutes they told me it would be. While $13 was on the pricey side for a burger, fries and tea, I could taste the quality. read more

BurgerFi - Regular Parmesan-Herb Fries with BurgerFi Cheeseburger - Burgers Near Me - Raleigh, North Carolina

Burger spot right on the corner in Holly Park. I ordered the beyond burger (vegetarian) and had high hopes, but honestly I should have gotten a regular burger. The overall taste wasn't all that great for a $9+ burger. My guest had the regular cheeseburger and wasn't overly impressed, just regular. The fries are abundant and the onion rings are huge (unfortunately flavorless.) I was definitely full, but for a bill of almost $30, this place is definitely on the pricier side. The inside has a relaxed environment, but was kind of messy and chaotic. I felt like employees were constantly cleaning up around me but I couldn't see the fruits of their labor. Worth a visit if you're around and like to try new burger spots. I would go back and try a real meat burger if I'm in the area again, maybe it was just a bad visit! read more

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We stopped at BurgerFi on our way to the airport wanted something quick and yummy. We all thought this was a fun place to grab a burger and the prices were reasonable. They had a good selection of different burgers and fries. The burger itself was good but nothing I'd rave about. They have a fry option called the "cry fry" which includes three large onion rings on top of a pile of fries. My mom and I got this to share and it was plenty for the two of us. The onion rings had such a thick batter and were extremely greasy that neither of us were able to eat a full onion ring. If you can tolerate a lot of grease, then I'm sure you'd find this place delicious. Overall, I don't have any complaints other than the grease. Although the food wasn't my favorite, I'm glad we stopped in at least once. read more

Well this place is legit. Great customer service. And the burger was good. I've had better burgers but let's be honest, I'm sure we can all grill the same burgers at home. The single burger filled me though. It's not hard to guess that my favorite part of walking in was seeing the Angry Orchard sitting on the counter top. Haha. Besides the place servingg beer, the atmosphere is very laid back. I like the vibe. Good job BURGERFI!! read more

BurgerFi - Burgers Near Me - Raleigh, North Carolina

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1 star for burger places. 2 star for being down the street from work. 3 star for letting you add anything. 4 star for freestyle machines. -1 for having to spend over $10 for a burger and fries. Now let's begin. They brand their burgers which is pretty rad and different per say. Burgers are mediocre, not too big not too small. The fries on the other hand are finger licking good. They take a little long but they give you a buzzer. Nice decor too, including an outside patio for pretty days. Must try: Cajun fries Parmesan fries read more

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Went in to pick up our order and the girl working the register did not care to acknowledge that any guests had just walked in nor did she care to ask if we were here to order/pick up..nothing. Finally got her attention (we were literally the only ones there) and got our order. We were initially going to stay and have a beer, but her attitude was so off-putting that we just decided to go home. I've been in the restaurant industry for years and this was one of the worst services I've ever experienced. We got home and my husband bit into his burger to find hair coming out of it. Called the restaurant, to try to receive a refund because at this point our appetite was completely gone, especially with the interaction we just had too. The manager assured me its not a problem and that he would refund me yet I still haven't received the credit back. read more

So I LOVE a good burger and after our own little NYE celebration at home, we needed "recovery" food Insert Burger Fi here. Seriously one of the best burger spots. Double patties, extra Fi Sauce and ooey, gooey, cheesy goodness. My mouth is drooling just thinking about it. One regular fry is more than enough to share and always the crispiest. Until next time... read more

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Ok, BurgerFi excels at customer service and french fries, especially the cajun fries, but the burger wasn't what I was hoping for. I was hoping for fireworks once I took my bite, instead it was more like "poof...." LOL! I really like the experience of entering BurgerFi and being welcomed/greeted immediately. The cashier was patient and took his time to explain the menu to a first-timer......me. I love the fact that the cashier explained the kind of beef used in the burgers and the care that is put into cutting each potato by hand. I ordered the single cheeseburger and cajun fries; loved the fries, the burger was meh O_o I almost devoured all of the fries, but there were so many that I couldn't make it all the way through. I actually finished the burger, only because.......well I'm not really sure why I finished it, but I did. If I come back, it'll likely be to have cajun fries and I'll try a milkshake, I heard those were good. read more

BurgerFi - Single cheeseburger and Cajun fries ‍ it's my first time - Burgers Near Me - Raleigh, North Carolina

I enjoyed my burger at Burger Fi. I had a cheeseburger and a black and white shake. Both were made fresh to order. The service was fast and friendly. I was reminded by one of the staff that the burgers are natural angus beef. They also have chicken, veggie, vegan, and waygu options. I plan to return. read more

BurgerFi - Burger Fi, - Burgers Near Me - Raleigh, North Carolina

The food was great. Problem: no mask enforcement policy. The first pic is of 3 people who came in with no masks because one of them had asthma. How about the other two. 10 minutes later a family of four came in with no masks. When I told the manager, he volunteered to give them masks which they seemed shocked that they needed to wear. Be safe peeps. read more

BurgerFi - No masks - Burgers Near Me - Raleigh, North Carolina

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Burger Fi is one of the best burger places to go to. They are family friendly, pet friendly and have great food! The portions are very large so choose accordingly, no complaints thought, absolutely delicious!! read more

The service is just a bit off for me. I would have preferred ordering my food from an iPad than a cashier with the soporific personality. Other than that the food was on point, exactly as I anticipated. Loved the beer selection. There are a lot of bottle beer options and a few good craft drafts. Lots of seating for large or small parties. TV indoors and outside on the patio. read more

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Came here for a late evening meal after a long workout (yup, just working out to eat) and THE CEO caught my eye. Double Wagyu + Brisket Blend Burger, Homemade Candied Bacon-Tomato Jam, Truffle Aioli , Aged Swiss Cheese Not sure if you'd be able to tell if there was any wagyu in the patty at all, but this was one tasty burger nonetheless. I paired it with some chili cheese fries which were surprisingly good and well worth the extra cost. The fries were seasoned and crispy, and the chili would've been just as good on its own. Not a bad choice to visit if you're in the area. read more

BurgerFi - Chili cheese fries - Burgers Near Me - Raleigh, North Carolina

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Bun cold and damp, burger barely warm. Fries undercooked. Trash overflowing in dining area. Staff helpful, friendly, nicely groomed. Usually a solid Friday night spot. Not tonight!! read more

For today's food experience, we scooted in to enjoy the $5 lunch special. That's right Y'all. A double burgah, finch fies, and drank. So after I added bacon and eggs to my sammich, it popped up to about $7. Delightful! I took a picture, it was very photogenic. The burger was tasty. The fries were fresh like a dirty uncle at your family cookout. (He knew he wasn't invited.) They also have one of those soda machines from the future and/or outer space where you can get all types of obscure flavors of soda and beverage. If you are indecisive, this isn't for you, so please move when I'm up to bat. I don't have time for your shenanigans. read more

BurgerFi - Sahwn-weeeesh! - Burgers Near Me - Raleigh, North Carolina

Not great. I didn't expect it would take almost half an hour for two cheeseburgers and plain fries with two sodas. Finally, the meals arrive...and the fries are soggy. The burgers are overdone, and the seasoning isn't well balanced (no seasoning on some parts of the burger, too much salt on other parts). We ate it because we were starving but it wasn't a pleasurable experience at all. Two stars because the person at the counter was kind. read more

**WARNING VEGETARIANS/VEGANS** BurgerFi officially carries the BeyondMeat brand but please be careful and check your food before consumption My story- I took my fiancé to BurgerFi last night off of Wake Forest road. I've been so excited to try the Beyond Meat brand because I've heard great things about. Me and my fiancé are devote vegetarians who detest the consumption of meat. I have not consumed meat in years. I ordered myself the beyond meat burger and got her the veggie burger. When we got our food everything looked great. We sat down and begin to eat. When I bit into the burger the first thing I noticed was how juicy it was with oils and fats. The burger tasted amazing!! I couldn't believe how close it tasted to beef. I made my fiancé try it as well and she couldn't believe how close it tasted to beef. I was so happy to find a new sandwich that tasted so good that actually wasn't meat. As I begin to work on my final pieces of the sandwich I noticed a sharp pain in my stomach... I felt like someone had dropped a boulder in my belly. I hadn't felt this feeling in years! My fiancé told me to go double check with the guys that this burger was indeed the Beyond Meat. I didn't think to do this because all of the reviews that I had read were ones where people where saying it looks, feels and tastes just like real beef so I was sold that I had the right meat. Long story short I get to the counter with my plate and the young man behind the counter looked at my receipt then looked at my sandwich and he immediately apologized. They had given me a 100% BEEF burger (DOUBLE CHEESE BURGER TO BE EXACT). I was so upset that I couldn't show it. As I stood that with a major upset stomach the cooks looked at me with smirks on there faces. There was a lady working behind the counter that tried to "chastise" then but that was no good. They rebutted back to her and that was the end of that. The manager gave me a refund of the sandwich and a card to come back with $9 on it. Thanks for that but honestly that was not enough. I woke up this morning feeling horrible. Last night was a nightmare and I don't want any Vegetarian/Vegan to experience that. Please check your sandwich IF you know you don't want the beef. This is a new product for BurgerFi and apparently it's easy to mix up the meats because it happens to me. 1 star for BurgerFi as I'm extremely disappointed in my dinning experience with you all. read more

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Very poor service. Lady was rude to begin with and snappy with her attitude when asking a simple question. We ended up just leaving.

Went to burgerfi for the first time today. Honestly, I will likely never go back. This rating is not about the service; this is about the food. Firstly, it's overpriced. My meal was over $14 and I didn't even get a drink. These are sit-down (w/a server) prices. Aside from that, I had high hopes for the food. To my surprise, it was not good- well, the burger wasn't. The fries were decent but not worth $5. The burger, tasted like Wendy's or something. Bread was cold and crumbly. The patty had NO FLAVOR. I eat a lot of burgers and this was not good! You can go to sooooo many places for cheaper w/ better taste. It was so basic, I didn't even finish it. I hadn't eaten all day and was hungry but I just couldn't finish it because of the taste. read more

Ok food is great. Love it. We always order it on Uber eats. But hey since you're delivering to our house. Please please please stop sending up packets of condiments. We literally at home. We don't need them. Maybe add a notes section to Uber eats orders so people can request condiments if they need them. I'd give you a 5 if you didn't send SO many packets of condiments. Will update to a 5 if you make this change read more

BurgerFi - This is the condiments of one order. We have all the packets from every order that will eventually end up in landfill. - Burgers Near Me - Raleigh, North Carolina

Service was super slow. Not easy to order on their new self-ordering systems. They messed the order up, even though we took extra time to get it right. Then, to top it off, the kiosk asked us to tip 15% for a difficult system to use. The fountain drink machines were out of almost every drink selection. NEVER coming back. read more

I love everything about some BurgerFi except it is expensive. I mean seriously expensive. Family of seven with three teenagers if everyone gets soda and a couple shakes you're looking at 100 bucks for lunch. Discounted gift cards from cardcash.com help but wowza on the prices! read more

Pretty expensive but tastes good. Total bill for 4 ppl was $85! Not sure hamburgers and fries are worth that much but if you love burgers definitely try this place. read more

No service, and burgers were overdone. The bacon was like jerky. The 2 stars was for the beer, and they didn't have what we ordered so had to substitute. read more

I visited for a quick burger. It was good. Service was decent. There's always a little wait--which was fine. Parking is a bit challenging in the lot at peak times. It's worth a visit. read more

BurgerFi - Dining room - Burgers Near Me - Raleigh, North Carolina

Pretty much the south's version of a shake shack. We went to one in north myrtle. Great burgers, great milkshake.

A trendy fast casual burger joint that satisfies! I have been here a couple times, and the latest visit was a Saturday lunch. We just beat the huge lunch rush at noon, but still sat in the heated patio on a 6 seater bench table. It's quite cozy in there and helps you avoid the loud main room. The cleanliness could use some work in this area, but nothing that would keep me away. The menus are all nice LEDs and lists burgers, hot dogs, fries, custards, drinks, etc. I went for a classic cheeseburger with the Burger-Fi sauce and ordered Family Size Urban Fries. The burger was good but small. The fries however were massive! It could feed a family of 5 easily. The urban fries are layered with parmesan and garlic aioli. My buddy also ordered the Cajun fries, which were good as well. I suggest getting some Burger-Fi sauce on the side and dipping the fries in there too! The only negative we experienced was the rude staff member taking our order. He was unfriendly and seemed annoyed when we asked questions about the menu. There was no one in line either! But other staff was amicable so I will chalk that up to just a bad apple. Overall, a solid repeatable burger joint. read more

BurgerFi - Urban Fries - Family Size - Burgers Near Me - Raleigh, North Carolina

Wow. First time here and was delighted to know they offered Beyond Burger !! Am just in town to visit friends and they highly recommended this restaurant. It was delicious. read more

BurgerFi has been my favorite burger place since my wife and I discovered this chain in downtown Winter Garden, FL. Since then, we've search out BurgerFi whenever we want a burger. Our experience has been consistently good until our lunch here on a Wednesday! My wife chose the Rodeo Burger and she enjoy the spiciness. I chose the Conflicted Burger for its still health minded burger taste. From a photo of its menu, it still says it should have Angus Beef burger and Veggie burger, a slice of each. Unfortunately after I have calmed my hunger monster with about 3-4 bites, I felt an unfamiliar mix of texture in my mouth, examined my sandwich closely and found that the 'veggie burger' in my sandwich was replaced with a round hash brown! This completely ruined my health plan . Instead of a mix of beef and veggie, I got meat and potato. Since a veggie burger coast more than hash brown, I felt cheated. While my sandwich still filled my stomach, I'm definitely not happy with this unadvertised downgrade of my choice of sandwich. Since hash brown is not even an item in their side-dish options, it feels more like an unannounced downgrade, to be generous. The 2-star U give here is because my wife was happy with her meal, and my small sample of it proved likewise. read more

This place used to be good. Now the tables are dirty and staff just stands there since the new kiosks are in. There was a spill on the floor with plenty of staff available to clean it. Buns were cold and not toasted. Beyond burger was not cooked. Fries were good though! Manager attributed the raw burger to him "not liking" the Beyond Burger despite the fact that I've had it from this location on multiple occasions. read more

BurgerFi - Beyond Burger barely grilled. Still pink and mushy. Was told by manager "I don't like beyond burgers either".. - Burgers Near Me - Raleigh, North Carolina