With two open lanes for the drive-thru, LOTS of parking and easy in and out access, I was pleasantly surprised at how little time it took for my order to be filled! The two women at the windows were pleasant and cheerful as well. My order was completely correct (also unexpected) and they even put napkins and onion ring zesty sauce in my bag without having to even ask! The whopper was NOT falling apart or had too much of one thing or another on it (as usually is the case)...it was spot on. The onion rings were freshly cooked and nicely crunchy on the outside (Which is so often NOT the case) and the BK Big Fish was absolutely delicious as well! Not overcooked or undercooked, not oozing out too much condiments or lettuce, everything was completely PERFECT. We've come here at night or on a weekend evening and it was absolute misery from start to end...they must have upgraded their crew? Last visit was horrible and this one exceptional. Hit or miss? Try going on the early afternoon is my decision. Good job today Burger King! I'm impressed!! read more

Burger King - Whopper with cheese, med onion rings and Bk Big Fish - Burgers Near Me - Palatka, Florida

I wish I could have given a 4 because I live around the corner and have gone here for decades. The fries are always hot but for the longest time now the burgers are always cold. It didn't used to be that way. So something has changed. But the service is quick and employees friendly. No complaints there. Just expect hot fries probably and a cold burger. read more

Burger King - Whopper Jr., cheesy tots, fries - Burgers Near Me - Palatka, Florida

Ordered to go in the lobby of French toast sticks and bacon egg croissant with no cheese. Took 30 minutes waiting to order and get my order due to lack of staff. Got home and had no croissant. This is totally unacceptable. read more

Is it okay Burger King I enjoy it. They got a poor elderly lady that works the morning almost by herself. I don't know if she's a worker or she's a franchisees mother I don't know but someone get her help in the morning she's a sweet little old lady she's always nice. Lunch rush is okay it gets pretty busy dinner too. It's Burger King what do you expect read more

Good hot fresh food fast service very happy with everything I got a 3 for 7 burger fry and drink then went back and got onion rings and an ice cream read more

Whopper Jr with no meat fir 8 buck combo and its was cold as the girl that served it. Back in the 80s this place use to be the best. Sad read more

Burger King - Sadly this whopper Jr had no beef. Palatka used to be the best. Now its just A joke. 8 bucks for cold food - Burgers Near Me - Palatka, Florida

The most horrible restaurant in Palatka, you wait at the pay window to keep the time down and if you go in they say it's quicker in the drive through horrible? read more

I ordered the original chicken sandwich and I get this!!!! Half of a sandwich this place is a complete joke!!! read more

Burger King - Original Chicken sandwich - Burgers Near Me - Palatka, Florida

I went through the drive thru tonight and the car in front of us apparently said they made something wrong and handed back the food to the drive thru person. Everyone else's bag was ready; so they should've asked them to move to the side til it would be corrected,so other customers could get their food while it was hot, but because they didn't all 3 meals we got were cold including the fries, when we got to the pickup window,the girl said the ice cream machine was down, so they gave me a sweet tea, but never refunded me the price they have to charge for the milkshake. This is a very in organized burger king, the person taking orders in the drive thru never told us that the ice cream machine was down and couldn't make the milkshake, this is bad communication skills in this burger king location, plus you never give the customer their difference when you don't have the shake,you just kept my money, food should be hot when people receive it. If it has been in a holding container you need to throw it out after it's timer is gone. I know this because I worked for 6 years in 3 Mc. Donald's in New York City, they trained us well, so customers return. read more

Have tried a couple different times staff is always friendly but have been out of food every time. Leaves a lot to be desired.

The service was very poor lady in the window was very rude didnt have any burgers only fried products over very bad burger king

Iced coffee was very weak, Way Too Much Cream. It needs to be looked at definitely, if I would have been watching I would have request new one. read more

You'll be waiting for your meals at A long line waiting. They will give you the wrong items or with your balance change/dollars. You'll notice unhappy employees. They need to recrew new employees and the manager aswell. I stopped going there and go elsewhere. read more

I waited in line with no other customers in line, the worker finally came on the speaker, apologized for the wait, and took my order of two double bacon croissants. I pulled up to the first window, as instructed and waited, and waited, and waited, until she popped her head out of the second window to wave me forward. She handed me my order and took my card. After getting my card back I went to my job. Upon unwrapping my croissants, I realized they were not double. I called to complain, and the girl told me that I had to return the sandwiches to get a replacement order or a refund. I had already eaten them, and I was at work, but she still would not give me credit for what I paid for and did not receive, AND it was cold food, not warm at all. Done with this store location. read more

This used to be the most efficient fast food place in town. The window people were clean, fast and on point. For the past 6 months or so, it has fallen off completely. People at the window look sloppy, service is slow and orders are often wrong. Won't be eating out of this BK anytime soon again. read more

The new taco is horrible! Don't order it. It's worse than anything I've eaten. Burger King needs to stay out of the taco business. Also order always wrong at drive thru. read more

I don't know what happened at this location. They have brought the fast back to fast food. I was through the drive through in less than a minute with a delicious whopper and some of the freshest fries I've ever had. Maybe it was just a good day for them, but I really appreciated my experience read more

Went through the drive thru, the staff assured me that all my order was in the bag when I started to check. Go home and was shorted a sandwich. Also the beef patties on the whoppers was cold. This BK is truly hit or miss on the quality of both the service and food. read more

For your average burger king, this was actually really good. My husband goes here regularly and it's been consistent. No mustard by defauly on the burgers which is a plus for me. read more

Wish I could give zero stars. They gave us the wrong order multiple times and this morning when my mom and I got our breakfast they're was a long piece of hair cooked into our hash browns. Absolutely disgusting read more

This location is now open with a ew store. I was excited to see it open. I am disappointed to see that employees are afraid of someone with down syndrome as well as not taking our order. When we did finally have our order taken it was not correct! The cashiers don't have a clue as to what they are doing! When I did tell the cashier she screwed up my order she told me to calm down! This is not going to be my "go to" place in Palatka anymore. I used to work at this location many years ago and am disappointed to see that not much has changed. read more

This burger King is always fast and efficient with service. The store is clean and well maintained. We eat here for the deals and accommodation of no salt items. I recommend to try it out. read more

One of the only best fast food burger place in Palatka other than Sonic. The eatery is clean and serves fast food breakfast items.

Honestly one of the worst Burger King's I have ever been to! The manager Ashely is rude and unprofessional. She disrespects her staff openly where customers can hear. I have been to this Burger King multiple times and will not be going back after my last experience there. I decided to take my family and children to Burger King before we went to the park. I ordered the Kings meal deal my family( I usually order this every time I come, at least once a week) apparently they had changed the meal deal and failed to let people know. I was charged a dollar extra per sandwich. Which may not seem like a lot but it was 5 sandwiches. When I noticed I was charged extra I went up to the counter and asked why. They became very rude with me and my family. They told me I can either return the food or drop it. My kids were already eating so of course I didn't want to take it away. I decided to go out to the play area and just eat the cost. At this time another Manager named tekilla and Ashelly both walk back and asked us to leave. I said ok but wanted to know why. Ashely became loud and said she didn't have to give us a reason we just had to get out or she called the police. I Asked for a refund because I wasn't allowed to eat and she refused to give me one. They kicked us out of the restaurant without reason as we were leaving my disabled mother got her foot stuck in the door( forcefully pushing her out the door)when she tried to help her get her foot out tekilla became extremely angry and threatening us. I was Assaulted while holding my two-year-old. My father was assaulted holding my one year-old. Police were called and we will be pressing charges. I am very disappointed in Burger King's behavior and the emotional distress they have caused on my children. Not only did this ordeal happened but they allowed the said Manager that assaulted my family to continue her day and come back to work the next day. It wasn't until after I told him I would be pressing charges that they suspended her. read more

New building but bad service. Manager is rude. Not the first time I've had an issue with the service since the remodel but the first time I've complained. We won't be back unless things get fixed. Also it was dirty today. We were going with friends but when the manager tells you that you can't order a salad you leave. read more