0 out of 5 starz...This is the worst customer service I have ever received in my life,sara the small girl with glasses,Nicole and the GM verbally attacked me chasing me out the restaurant,GM is lucky I didn't defend myself by knocking him on the ground,I will NEVER EVER GO BACK AND WILL SPREAD MY REVIEW, EXPERIENCE WITH EVERYONE I TALK TOO to save them from what I went through,THIS IS NOT OK,VERY UNPROFESSIONAL AND THREATENING. read more

I would give 0 stars if I could! Druggie people at the door and in the parking lot. Inside the people have no idea what they are doing. I waited and waited to get help. I ended up leaving. This is by far the worst BK I have ever been to. They should tear this location down. DO NOT GO HERE if you value your time and safety! read more

everything about this place NEEDS IMPROVEMENT!!! Food, Speed, and customer service. Also do not come here on your lunch unless you have a 2 hour lunch and that might not be enough time to order and eat. it is ridiculous. DO BETTER MANAGEMENT!!! read more

It was a rough visit for us. By the time the order was put together ( 25 minutes later )half of it was now cold. I spent 33 dollars + change that evening, cause we a night to go eat out instead of cooking at home. A break just to get outside the house for a bit, grab a bite to eat, then nothing to clean up or prepare, but a break for sure. We listened to the 3 workers coach and cheer each other on, out of the orders they were buried in; so that was positive to watch. read more

Took us 30 minutes to get two chicken frie meals and the food was cold and stale and it wasn't even packed there were two other people there. read more

Often, my orders have been stone cold. It doesn't matter what time of day. Especially at night if I order on Doordash, the entire order is almost refrigerated. This is very disappointing. read more

OVERALL Burger King has cut cost so much that the quality level is so low, than they increased their prices to a point I toss their food in the garbage now, three times. Their "ALL" gone this away where it's obviously a few young greedy VP's that did this nation wise to increase their bonuses. Replace them board of directors. read more

I was treated so well & with much respect here. I appreciate the customer service at this BK location very much. The restaurant was very clean, too. My food was great- hot, fresh, and FAST. Thank you! read more

We just drove up and all the burgers king worker were standing at the back door smoking laughing and enjoying their time. We parked and walked in side waited at the counter and a few 2-3 minutes we decided to leave. The counters were dirty and on the food line there were food spots where they prepared the last order and mayo was left out. As we were leaving another Patron said no one up there to take your order? We said no they are all back smoking. We left but my concern was how they were not working and the place was unattended and looked unsanitary. read more

I haven't been to a burger king in years, this place reminds me why. I had to pee, on my way back into town. I decided to try some chicken fries, since some of my friends rave about them. The staff are basically high school kids. The gossip is interesting. If you're a guy with big beautiful blue eyes, who drives a nice pickup truck, these gals have it for you. If you don't know what dipping sauce you want for your chicken fries, it pains them to tell you. "Name a sauce, we probably have it." "... I haven't been to a BK in years, I don't know what your sauces are..." The chicken fries? Meh. I'm alright. read more

Burger King - a box of fried chicken strips - Fast Food Near Me - Longview, Washington

I watched an older gentleman and his wife come into the restaurant and indicate the need to use the restroom. The gentleman said that it was a matter of urgency. The employee stated that they would have to make a purchase to which the gentleman agreed. He asked if he could use the restroom and complete the purchase when he was done. The employee indicated that the purchase would have to be made first. This poor man had an accident before he could gain access to the restroom. I spoke to him and told him that the employees behavior was uncalled for. It was then that I learned that he suffers from bladder cancer. This is shameful behavior by your employee I hope you will implement some training in basic courtesy and humanity. read more

This place is complete crap. I ordered a couple burgers for my daughter and I. She just started eating hamburgers so she's particular how she likes them-- Mayo, ketchup, lettuce only (have it your way?). The guy in front of me in the drive though took like 15min to get their food at the window. Once we got to the window it took us another 10min. Meanwhile looking through the drive through window, 4 people are standing around goofing off behind the front counter. 2 of them had their covid masks hanging halfway off their faces with their mouths exposed. The other 2 didn't have the masks over their noses. We got the food and I had lost my appetite, they didn't even listen to the way I requested my daughter meal. It was made with everything. I threw it all out and went to another establishment down the road. Will NEVER come here again. Looked like a bunch of pathetic losers that should be fired. read more

Burger King - a car parked in a parking lot - Fast Food Near Me - Longview, Washington

Went through drive through ordered a few breakfast sandwiches and they were cold and couldn't eat. Called to let them know and they didn't offer a refund or replacement. Won't be going back. read more

I got what they call mozzarella? sticks and chicken? Nuggets. It was possibly the most disgusting fake food I've ever eaten.. as I drove I couldn't believe it made McDs look better. Threw almost all of it away. Only ate 2 of each because I had to get something in my stomach. Disappointed to waste money in these times. read more

Every table was dirty and it took over 10 min for someone to come up from and take my order probably won't b bck

I'm surprised at all the lousy reviews. I've been ordering here for 10+ years and everything has been OK. I always customize my burger, and they always get it right. I never have problems with service at any Burger King. read more

Don't add cheese to your whopper anymore! $1.50 per slice and $1.40 to upgrade drink to a large. I asked why and she told me it's because of min Wage increase! Lol just getting 2 whopper for 6$ and taking it home for my cheese and coke. read more

I would be willing to understand a mistake once in awhile, only two times in a row no cheese on a cheese burger... I imagine it is time to try other burger businesses... Sorry BK... read more

3x I ordered cheesy tots, 3 x I didn't receive them. I went there a 4th time wanting a free cheesy tots. They basically said to bad, your sol. Then the gal real sarcastically says have a nice day chuckling. Employees seem to think screwing over folks is funny. So I called The manager hung up, never offered to make it right, I'm going to corporate read more

As good as any other bk! Except this one had a great cashier, and my food was out before I even got my drink! The cashier also handled a gift card my brother sent me that only had the numbers, no scannable thing. read more

On our way home from vacation, and decided to stop here for a quick bite to eat. I ordered chicken nuggets with a caramel frappe. The service here was fast, but they forgot my brothers order of chicken nuggets so we had to go up and get some. Other then that, tasty food as always! read more

How discouraging to go there at lunch time today and being told "we have no grilled chicken available" for your salad, only crispy chicken. It's lunch time! shouldn't they be more prepared???? read more

I love the morning staff here! So friendly and personable. I may be going here forever.

If you like fast food this Burger King is in a great location in Longview. They have a drive-thru with fast service. This location is close to the access road to I-5. It is also close to Lake Sacajawea, so if you want to have a picnic it's nearby. I just tried their new whopperito and I would rather have a taco but it's pretty good. read more

Just went and got an order after I pull up to the first window they ask again what I wanted and all I changed was duble beef patty to a double crispy chicken patty on a bugar tell two ladies again just want the two chicken patty's instead of the two beef they said got it so go up to the next window the manger with a tone in her voice then asked what we wanted again saying there kitchen doesn't understand then after explaining again had to wait when I got home and looked at it and yes I should've done it there the burger wasn't even the right one yes it was chicken but nothing was right I don't know what they even charged me for no recipe from them no I'm not pissed but it just a joke not to be able to have manners and get a simple order right idc what about your kitchen like you said it's your kitchen read more

It look very unpromising to continue to go to Burger King on Oregon Way any more. I have given it plenty of time to get it right. I have never had my order messed up since I have been going there. But today was the last straw. I always order a Whooper with cheese, extra hot, cut in half with no onions and not tomatoes. So the cashier repeated it back to me and i agreed that it was right. I always make sure when I get to the window to pay that it is correct before I pay. She repeated it back and I paid. Got my burger and went home to eat it and this time the slice of cheese that was on it look like it was a 1/2 slice of cheese. And all I was tasting was mayo. I am too through with burger king from this point on. The morning crew get it right every time, but these rookie youngsters working the evening and night shift just can't seem to get it right. I ordered my last burger. One time I got home and it was loaded with mayo and I called and spoke with the night manager and I told her that they need retraining and to let her night crew know that every body do not eat the burgers like they do, so please do not make my burger as if you are going to eat it. There was another time it took me going to burger king 3 times for one order and they still did not get it right. #SOLONGOREGONWAYBK read more

Today I went through the drive through after a long twelve hour shift. The last thing that I wanted to do was go home and cook my family breakfast. I was sent out front to wait for my order. After 15 minutes I decided to go in and check on my food. I was told it was almost ready. As I'm on my way out I hear the man behind the counter say that I should have went to McDonald's. I really wish I had. In fear that my food would be messed with I walked back to my car to wait. I then told the lady who brought out the order( who was also rude and agreeing with the man at the counter) , that I had heard his comment and thought it was very rude. She acted like she was surprised that he had said that and told me that she would talk to him. Pretty sure that won't be the case since she was very much involved. read more

For some reason the only shift that actually gets my order perfect each time is the lunch shift when they're super busy. Strange to me when I'm the only car in the drive thru line, the only order they have at the moment, and they still forget things. So I would just go at the lunch hours, they clearly have their best staff during that time. read more

I'm kind of new to this yelp think and I like the writing reviews thing. I used to work at this place. It was like a decade or more ago. But anyways, the things I saw there when I was there would just simply tell you that this isn't the place that you want to eat... read more