We're excited to share that our Burger King location is under new energy, with a refreshed team focused on delivering the experience our guests truly deserve. We've taken the time to elevate our standards--from the way we prepare our iconic Whopper to the quality and consistency of every item on the menu. Just as important, we've made major improvements in our service, because we know that in the past, some guests didn't receive the Gold Standard experience they should expect. We've also worked on creating a better overall atmosphere. From a cleaner, more organized dining area to a more welcoming and positive environment, we want every visit to feel comfortable--not rushed or overlooked. We hear you--and we've made real changes. Now, we're inviting you to come back and give us another try. Whether it's your first visit in a while or you've been a regular, we're confident you'll notice the difference right away. Faster service, better quality, and a team that genuinely cares about your experience. Come see the new standard for yourself--we're ready to impress. read more

This is my first time ever having a bad experience. Especially from Burger King. On my receipt the cashier's name was Paige. Unfortunately there was no hello or how are you, just straight what do you want to order. What's more upsetting is the availability of sodas. Majority of it was out and this person had a tone that made it seem I was annoying her with asking what there was available. To end it roughly, fries were cold, burger was very messy and the wraps were not wrapped properly and had little to no flavor. I could taste the chicken well.... that unfortunately tasted as if it had been sitting out for a while. I don't recommend this location. read more

Honestly, after a long day of shopping all I wanted was a quick meal to help me through. I was able to do so by visiting here. It was a bit of a rare occasion as well since I decided to dine in instead of use the drive thru and go home. Coming in and ordering was kind of a fast ordeal. Even more so for me since I already knew what I wanted. The staff behind the counters were fast and friendly which made for a pleasant experience. While my food was being prepared, I was over filling up my drink cup. By the time I finished doing that, my food was ready to go. Checked it over quickly and made sure that my food was right, it was, then I was off to the races to chow down. As you can see, this is one of the newer BKs out there. Your typical run of the mill set up that we are all becoming accustomed to. A few high top tables, the rest are regular tables/booths. Decently clean and ready to use. Made for an enjoyable meal. read more

We always come to the Burger King at corner Marketplace in Laurel . As it is always clean service is always good and the food is delicious . We come about once a month and they consistently have the best whoppers around. read more

This burger king is very good inside is clean bathroom is clean and food is fresh wait was not long outside clean its a nice place.

I asked for a whopper brisket burger and didn't get any brisket , I wouldn't suggest getting that.

I went to Burger King for the first time in a long time , they were really nice great service , but the only complaint I have is that I asked for all fresh food , I did get fresh fries but all of the other stuff like all the sandwiches and chicken nuggets were cold it is not even busy , am I was willing to wait for what I paid . I hope in the future they become better I understand food service is hard I work for several an I always try make sure everything fresh and correct . read more

Ordered the impossible burger. They gave me a REGULAR MEAT BURGER all wrapped up in the impossible wrapper. I haven't eaten meat in 3 years so I was not happy about that. They were very apologetic when I brought the mishap to their attention but it shouldn't have happened in the first place. FYI THIS is what your impossible burger should look like. Not like a regular burger. read more

Burger King - Burgers Near Me - Laurel, Maryland

I ordered a lemonade, and it was DISGUSTING. Wheres the lemon?! It only tasted like water if it was medicine. Everything else was fine. still annoyed about the lemonade. NEVER MAKE LEMONADE AGAIN BK!!! read more

No lie -- I love whoppers, I've been eating them for years and years, and the one I had today at this location was the best-looking and best-tasting one I've ever had. read more

I am being to think that if it is not a certain chicken based fast food place I shouldn't expect good or great service. I was stopping here on a late night. I pulled in about 40mins before closing. There was a little bit of a line at the drive-thru. The gentleman who took my order was great! He was new, very energetic and friendly. But the wait was long. There was about a 10 min wait before my order was taken. Then another 5 min. Wait to pay because of the line at the delivery window. Then about another 10 mins to get to the delivery window and then another 5mins to get the food. It felt like the food wasn't started until I arrived at the delivery window. And the words of the poet Forest Gump 'That's all I have to say about that.' read more

The employees here are friendly. Not Very friendly. Just friendly. The overall place was clean. Didn't check the bathrooms though. Now for the bad part. THE FOOD. Ordered a breakfast sandwich and it tasted like complete crap. I don't know how else to say it. There was actually grease dripping from the wrapper which was hot which indicates they just microwaved the entire thing. I hate to say this but I don't see burger king being around in the future this location may go out of business serving food like that. COMPLETE WASTE OF MONEY.... read more

As other Yelpers have mentioned, they do the worst job at this location with the Impossible Burger. Apparently it was decided only one side of my burger needed to be cooked. I had to come home and cook the other side! This location is really trash! read more

Burger King - No grill marks at ALL on the other side. - Burgers Near Me - Laurel, Maryland

the food was pretty good and everything came out quickly. but the important thing was the people.. THEY WERE SO NICE (and fine) like seriously the energy in here was a 10/10. overall it had really good vibes and i would definitely come back. love you guys!! read more

The slowest drive thru service. Line always takes 20+ minutes with five or fewer cars in line. Horrific service.

Horrible location. Horrible staff. Waited in the Drive Thru for over half an hour. Ended up leaving because I had things to do. Definitely not fast food. Had 15-20 minutes to spare, which should be more than enough time to just grab a burger and coke. Feel sorry for everybody else who waited in line. Staff was just rude too. Did a mobile order and for what? Sure wasn't for the convenience... read more

Annoying!! First, they didn't give me my fries so I had to back up in the drive through line. I asked for no salt on the fries but of course there was salt. THEN, I asked for 2 whoppers with cheese and no tomato. They forgot the cheese, left the tomato but took the onions and other condiments off. Charged me for cheese but didn't give me any cheese. Like...wtf. This BK is usually on point but this is the second time they've messed up my order. I won't be back to this location. read more

Only been here twice. Service was so-so. Recent (and probably last) time, drive thru was very slow even though not many cars in line, maybe 4 including mine. Two cars left the line and went inside. Just needed a quick bite before heading in the house. I live 5 min away, burger was cold but fries were still hot by the time I got home. Idk if they are worse than Wendy's but I doubt I'll be back. read more

Burger King - Jr Whopper - cold, one onion ring and skimpy lettuce. - Burgers Near Me - Laurel, Maryland

I went here a couple of nights ago for dinner. Used the drive thru and ordered a whopper with cheese and the new jalapeno poppers. wait was reasonable 5 minutes. paid for my food and received my order. I was not given a receipt, but the change was correct. I drove over to the parking lot and proceeded to eat my meal. I was pretty hungry. The jalapeno poppers tasted really floury and didn't have a lot of flavor. The whopper had a weird taste to it. At the time I was very hungry and sort of ignored it, but I figured they had given me relish instead of pickles. Plus it was night so I couldn't really see what I was eating. A few hours later I felt very ill and became a victim of Montezuma's revenge. I doubt I will ever eat at that restaurant in Laurel ever again. read more

The guy Isiah today was very helpful! I had an issue with my order( I ordered wrong) and he did everything he could do to make it right even though it was my fault. I appreciated it esp with 4 small children with me. His smile made me calm down. I well come back again and again ! read more

The employee down to the manger is sooo rude they don't get your food right they say anything out there mouth they speak to each other so poorly if you want good service don't go to this place its HELL. read more

I came to Burger King just to get the impossible burger and sit on the inside. The line was only one person and I ordered the burger at 3 PM I didn't get it until 3:11 PM I think that is a pretty long time being that they have a drive-through and people get their food faster than that. However the inside was really clean all the tables looked wiped off, I will go back if they have more people working. The Impossible burger was awesome like it always is it's just amazing that we have a plant-based burger out here in the fast food world. read more

Burger King - Impossible Burger - Burgers Near Me - Laurel, Maryland

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Waited 15 min for a number 3 impossible burger. Watch the couple who ordered a min before me, receive and finish their food before I received my order. Not the lunch rush, 3:00 pm. read more

I would give a zero if it were an option. Drive thur window time and location are on the receipt. See pictures. Me I would like an impossible burger with no cheese and no mayo. In line 20 minutes I pull over to eat, I was so hungry hadn't eaten all day. See picture no whopper bun. I call and ask for the manager Nicole. I ask are you out of buns oh Idk, ok well can you check? Yes she says. I ask dont you let the customers know? Well I didn't know but your the manager. So I go back get in line 25 more minutes. I need to speak to the manager waiting la la la. Are you out of something? I didn't know until you called we are telling customers now. Well you didn't tell the 4 in front of me. This place is shameful. See pictures . I had to go to the Burger King 8n Maryland city. Ad you can see on the receipts my whole night. If I am able to post pictures. read more

Slowest drive-thru in America! Every time I come I know I will be spending more than 10 mins in this drive-thru.

Miss Vivian was the best! She was such a delight. She made my wait Worth it. The best customer service Ever.

I would give negative 000 if I could. This location is horrible. I sat in drive thru for at least 5 minutes before taking my order. Then my order was incorrect and all I wanted was to add cheese. Instead of performing good customer service and add cheese the manager tells me I have to come into the restaurant to pay .30 for cheese and he couldn't do it at the drive thru register. Then I ask for refund & still had to go in. This place is the worst and I'll be contacting the corporate office. This is really unacceptable!! read more

This is absolutely the worst fast food experience I have ever had. The restaurant is absolutely filthy. Every single surface - serving counter, tables, floor - was sticky with visible grime and spilled food. The service was horrible. There were plenty of employees, most were joking with each other or moving so slowly you would think they were walking thru mud 3 feet deep. We were charged $.40 more than the listed price for our Kids Meals, and when my husband questioned it, he was told the price included tax. When my husband pointed out that tax was listed at the bottom of the bill, he said he didn't know anything about that. It took 15 minutes to get our meals, which at least gave me time to get some paper towels and wipe down our table. Once we finally got our food, one of the milks was spoiled rotten. Overall an absolutely disgusting, pathetic fast food restaurant. Hit the McD's across the street and avoid this dump at all costs. read more

The drive Thur was long. Chicken fries were cold. And. French fries. Clearly taster and we're old. Because hash browns were in The bottom. read more

Burger King - The hashbrowns were in the bottom clearly no change. - Burgers Near Me - Laurel, Maryland

rude and snappy managers, on a power trip with the little authority they get from managing a burger king. the place itself stinks and the employees are confused and have terrible customer service. burger king is never a first choice for me but this place cements that for me. read more

Unparalleled level of disorganization and I suspect a scam/theft operation taking place at the drive through. Watch what you're being charged for as one girl in particular doesn't know how to or chooses not to honor corporate "deals" McDonald's is right across the street. Go there. read more

If I could give zero stars I would. Their little latte/frappuccino machine never works before 8am, breakfast sandwiches are lukewarm with cold cheese and their service is the slowest ever for NO logical reason! They'll take your payment at the 1st window and request you wait until they receive the "OK" to have you drive up to the 2nd window and get your food! Absolutely nuts! read more

Dear King, All these years you've been trying to woo me from Ronald w/ things like Mr. Potato Head marketing your "new" fries, which basically were like stale, crusty fries, or always touting your flame-broiled taste. But all you really had to do was offer 1/4lb of meat for $1. And now that you've done it with your new 1/4lb double cheeseburger, with its flame-broiled taste, sesame seed bun, no empty calories in the form of lettuce, tomatoes and onions, and cheese that is actually melted, for $1, I feel like skipping through the streets and singing like Jason Mraz, "I'm yours!" Your meat was substantial, whereas Ronald's 1/5lb of meat on his McDouble feels dinky and flaccid, and I like substantial meat. And yes, I will scooch on over closer dear, so you can nibble on my ear. xoxo, Su P.S. I used to do a McDouble test: is this food item worth # of McDoubles? But now, I'll be doing a double cheeseburger test. read more

Disconnected employees, dirty dining room, menu board not working. Takes too long to get food. Receipt printer not working. This store is the poster child for neglect. Shame on the owner. Overall, go elsewhere. On the plus side there is a coke freestyle machine. Burger King upper management is also Disconnected, which would account for the fact that Yelp reviews for the past year have been overwhelmingly negative for this store. There is no way to contact the company or take a survey when the register tape doesn't print the survey code. Shame on the people that pretend to be BK upper management. read more

Friendly staff, especially Michael who keeps the dinning room clean. Joe the manager, Johnny the cashier. They always great us with a smile and genuinely want us to enjoy our meal. Refreshing for a fast food restaurant. read more

Burger King - Burger King Lobby - Burgers Near Me - Laurel, Maryland

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Don't come to this Burger King. Order was messed up due to the fact that the female employee was high asf. I had to review my order to make sure everything was in there because once we went through the drive thru she was acting like she didn't want to serve us. These people don't care. Bad service but don't treat customers bad because your making minimum wage. What a joke! read more

Not a very good experience here today. Ordered a whopper with cheese no tomato or lettuce with a medium fruit punch. It cost almost 10 dollars and once I pulled away my burger only had ketchup on it. Please check your order before pulling away. read more

I think it's fair to judge a fast food restaurant by it's french fries. And the french fries here were the worst! Fries SO COLD they were starchy and hard. Not to mention unsalted and flavorless. It was 12 a.m. but fries should never be this bad no matter what time it is. Fiance had a whopper with cheese that he said didn't taste good either. read more

Terrible customer service! I went through the drive thru and the cashier said absolutely nothing to me. Just handed me my change smh! She didn't say how much my total was..thank you, hello, or a have a nice day. Not to mention the drive thru line here is incredibly slow. I'll stick with chick fila! read more

A perfectly adequate breakfast, though they could learn a few things from Hardees as far as how to make a breakfast sandwich biscuit. Young man at the counter was awesome. Would eat here again, but would skip the breakfast biscuit sandwiches. And their oil is a little old. If I could give them 2 1/2 I would. Not bad enough to give them a two. read more