really spent my whole 35 min lunch break in the drive through :/ took like 25 mins to finally get to the window & pay, I wish i was kidding. Not sure why everytime i come it's always such a wait & at the end you don't even want the food anymore. The girl was nice but took like five mins before saying anything when I pulled up. Used to love coming here as a kid, fond memories but it has gone downhill so fast sad to say. Still haven't received my food yet in the time it took to write this at the window after paying. read more

We actually went back after several months the food was freshly made and tasted good this time it took approximately 30 minutes to get our order in the drive through read more

Longest wait time in my life it was not even busy I was at the cash register for at least 15 min for someone to come take my order then I had to wait an additional 15/20 min this was the worst experience ever. read more

This BK serves rotten bread that's green the last I was here they take forever to get your order. I stop and eat here anymore. Just gross don't eat at this BK read more

Good food, warm and freshly made, good customer service, cuts also very clean and well organized

don't spend you money here. workers are understaffed and take 20-30mins waiting for food. management doesn't get back to people regarding open job offers. hirring manager constantly on leave for bs. also does not answer phone calls, have to call multiple times. needs to be investigated and needs all new workers and new management to save the quality of service. read more

Burger King - Mid - Burgers Near Me - Kerman, California

Been better over the years, way better than McDonald's, healthier alternative too, food is always fresh, managers are great! Highly recommend burger, more sanitary then Jack in the box across the street! read more

Terrible terrible! So disappointed at the customer service. I understand that there is a long drive through line but really! We didn't get a hello, we will be right with you, or a what would you like to order? Three ...yes ...three employees passed us up several times with nothing to say. We finally walked out. This is no Burger King. It's an unfunny unentertaining Burger Jester. read more

Burger King - Burgers Near Me - Kerman, California

we came to this burger king and we ordered two whoppers and my mom paid 60 extra cents for cheese on a whopper so when we got it we realized it had no cheese so my mom took it to the front and they started talking bad about us in spanish which we speak they said we were like the indians that only ate half of the burger/whopper and then brought it up to get another one which for me that isn't a nice think to say to a customer so my told them in spanish that I only took one bite of the whopper and when she said that the manager didn't care so she pointed at us like if we were inturuping something SOO important and gave us look filled with attitude and the two workers who did that their names were blanca and beatrice so i wouldn't recommend this place if u want to eat burger king read more

Burger King - this is the front of the building - Burgers Near Me - Kerman, California

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This is the worst Burger King I have ever been too. They are literally out of everything on the menu. We are now stuck in the drive thru that is at least 10 deep and cannot back out. We tried ordering nuggets for the kids, they are out, we tried ordering chicken fingers, they are out, we tried ordering a bacon hamburger, yep, you guessed it, they are out. No sweet tea either. I think it's time for some new management here that can figure out how much food to order to get them through the day. We will not be coming back. read more

TERRIBLE SERVICE. 0/10, christina, cynthia and yolonda all 3 middle aged are terrible managers!!!! so rude need to be fired immediately. need to hire more people asap, all the young people that work there are WAY more polite and know how to service/ greet!! get new management please. read more

What's up with closing the doors at 9:00pm when the hours are until 10:00pm?? Anyways if you want over priced stale food that takes 45 minutes at the drive through then this is just for you. read more

Worst drive through experience ever. I'm still in the line waiting. 23 mins and I am stuck. Can't leave. Can't back up. I'm stuck. 24 mins now. There is 1 more car in front of me. I can't leave. Worst service ever I just want to drive part. I'm already late. Didn't expect 30 mins in a drive through to get fast food. I could have sat at an actual restaurant and had a beer while I waited. This is BS. Worst service ever. 9/17/2021 4:26 pm. Got here at 4:00 read more

As an amazon driver it's so difficult having clean hands especially during a pandemic. On my lunch I stopped here and was about to order and asked if I could use the restroom for only washing my hands so I can eat in clean peace. The worker said they were closed but she could give me napkins and I said no that's dirty and isn't clean. So I ordered and asked if she could ask the manager. She said she was the manager and I said ok and she just went and handed me my food. Customer service to a a fellow "essential worker" was not fulfilled. read more

Very slow! We waited in line for 30 minutes! There's no way to get out of line! Won't be back here anytime soon! This is ridiculous!

They never have chicken fries. I don't understand how a restaurant never has an item on their menu. I've gone 4 times and every time they had no chicken fries. So better Burger King. read more

This is a very clean Burger King when I walked in the door the staff was mopping the floors and cleaning the tables. My order was taken by a very polite young lady and my food was out in a flash. The food must have been good because my wife and kids ate it up with no complaints. They have a inside plat area for the kids and TV for the guys with ESPN on all day. All in all not a bad fast food joint. read more

Disgusting I got the spicy chicken and ended up with 3 of my burgers being raw, also the old lady in the drive thru was very disrespectful , I was trying to catch her name and she didn't want to tell me. Never going again ! read more

Burger King - Raw chicken !!!!!! - Burgers Near Me - Kerman, California

I have been here enough times now to warrant the one star review and feel I'm being fair. This location is always deserted which should give a clue as to the quality but sometimes you just want Burger King ya know? Well, the inside is also always a barren wasteland with no souls to be seen except the lone employee. I wouldn't actually mind this if the food was ok as I don't necessarily like people that much. But, the food is not ok. I keep wanting it to be a mistake but it's now too consistently not ok. It's always cold. The cheese is never melted. The fries or hash browns have clearly been left to sit and get cold yet somehow rock solid until they are just a crisp, cold shell seasoned with salt. I won't be back and I don't suggest you try thinking this is an error either. Your food is going to be cold. The bun, the cheese, it's all going to be cold and it's going to leave you feeling sad and defeated. Go somewhere else. Anywhere else. read more

This is the 2nd time I order here, and the customer service is horrible. The quality of the food is poor. The fries are fried in dirty oil. This is unacceptable. Save yourself some time don't order here. 1 star is too much. read more

Their website is posting dine in but the restaurant is take out only. Are they aware that all their competition is opening up and they are losing business. I will not go there until they open dining. read more

Workers are ridiculously slow, drive through line wait is about an hour even with just 3 cars in line. By the time I get my kids food we're all in a bad mood and to make it worse the food is cold and not even worth the wait. Don't waste your time. read more

Ordered the ultimate breakfast platters and when we pulled them out at home it was like they just stuck the trays of food in the microwave melted literally melted trays struck together... The service has been very poor for years. The only reason they stay in business is probably because McDonald's drive thru stays packed. I don't know if it's the employees here or what. I've seen the same ones consistently. Maybe the owner needs to find some employees who aren't geriatric and rude maybe even some capable of working in fast food. But if your in Kerman you probably should just eat somewhere else because your gonna have a bad experience every time. read more

Burger King - Melted tray food taste of plastic. - Burgers Near Me - Kerman, California

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Kerman Burger King never, and I do mean NEVER, fails to disappoint. Why is there no escape lane from the drive-thru!? I keep thinking things will improve and I caught them on a bad day, but I have a bad experience every time. The drive-thru takes forever. Last year, on my last visit, I was in the line for an easy 25 minutes and ended up just canceling my order when I got to the window. Today I was craving the Original Chicken Sandwich. They had a mix n match deal including them, but were all out. No sign on the menu so we were good and stuck for 10 minutes in line and left empty-handed. They didn't offer any substitutions or apologies. read more

The food is warm not hot, the taste is not the same as other Burger Kings in the Fresno area, and the service is slow. I ordered a whopper, fries, and soda, and nothing tasted good in that order. I think B.K. needs to consider coming in and giving this location an over hall. read more

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Middle Aged Chubby worker with the glasses & dark hair was very rude while I was ordering in the speaker and while I was at the window. The sign on the window says sauces are 25 cents each and when I asked for 2 she said they were 27 cents. then when I asked why the sign on the window said 25 cents each she got VERY rude and told me with tax they're 27 cents. I even let her keep my change and she still gave me an attitude when I asked for sauce. Very horrible employee read more

This place right here. Screws up our order not the first time definitely will be the last time. We place our order or start to anyways and after the first part my dude says I have a coupon code and this "chick" says (yelling through the speaker) u know what u need to start with that next time bc next time we won't be giving you the price difference. We say sorry there's no sign saying we have to lead with the coupon. She says ok whatever. Repeats the final order back wrong we correct her she's lippy the whole time get to the window and she doesn't even serve us. Thank you Jesus. it's why y'all have to keep re-vamping ur business. U need to employ better people with better customer Service before u completly close down all together. The male gentlemen who checked us out was very polite super nice so I definitely appreciate that. read more

I'm surprised this place is still opened! Knock this location down and make a jack in the box!!!! The food here doesn't seem fresh and is always cold! They don't seem to ever have business yet the dining room is always dirty. read more

This place needs to be shut down!!!! Horrible food, horrible service!! I don't even know why they remodeled it

The new workers and manager are rude, no manners at all. When i went through the drive thru i was trying to ask the worker a question and all he told me was if i could move so he could get the other people behind me their orders. The food was not very tasty. read more

Never again will I go here again. My business was just refused for trying to use $100 bill at 8 on a friday night. So I went across the street to robertitos which they gladly took my business and for a smaller total might I add. Pretty pathetic when a huge international business like Burger King cant make change on a friday night yet a local chain can. Dont waste your time going here. Go across the street to Robertitos, Carl's Jr., Macdonalds, or KFC. read more

I started boycotting the Burger King in Kerman 2 years ago, when the then manager just kept getting rude and messed up my order without even being sorry. Recently, I decided to try it again and was happy to see that that manager (who informed me she had been in customer service for 15 years, so apparently knew all about providing lousy service) is no longer there. Unfortunately, the food has gotten worse. Their double bacon croissant had 2 pieces of bacon cut in half (and they were small) and that was DOUBLE! I suppose that means their regular bacon croissant has 1 piece of bacon. What a rip off! I can buy a pound of bacon for $5.00. I ordered their new Whopper Melt and it had 2 hamburger patties and cheese and a little bit of sauce and that was it! I thought it was supposed to have grilled onions at least. I will never recommend this Burger King to anyone and as a matter of fact, I think they should go out of business. Their owner obviously doesn't care or things would improve. Pinch pennies, give lousy food and service and eventually no one will come back. read more

Wish i had looked reviews before we came here because theyre totally on target. Place was empty at lunchtime on Sat. That should have been our first clue. In spite of no one being there no employees greeted us. Thats fast food 101 greet your customer. Ordered. two value meal combos. Speed food came out was acceptable. Burgers were Ok, but fries had clearly been sitting in the warming tray for a couple hours. Dining room was clean but when we saw how the guy cleaned it we were DISGUSTED. He swept the floor with his little broom, swept the TABLE with the same broom and then continued to sweep the floor again. Then came out and wiped some tables with a rag, but totally bypased the one he used the broom on. Were not from Kerman but would definitely not eat at that BK again. Makes me cringe to think if they do things like that in the dining room where people see what are they doing in the kitchen where people dont see. read more

Hands down the worst BK that I have ever had the displeasure of eating at. The sandwiches were slopped together with no regard to quality whatsoever. My order of fries had an exaggerated amount of salt on them. The food was nothing but regrettable. Stepping into the restroom was an attack of the senses. I ran out of there with my tail tucked between my legs. I will not be returning to this location. read more

what a joke!!! Have a big sign in the window that says one price their menu says the same price but the person that the machine doesn't want to charge you that wants you to pay more money... rude customer service by the management... also false advertisement and they don't even care... Beware when ordering you may be charged more than what you think your paying... I will never go back too many fast food restaurants around to waste my time with rude inconsiderate and false advertisement company read more

Burger King - False advertisement for the pancakes they won't charge you that don't want you to pay $3 - Burgers Near Me - Kerman, California

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Very bad place to eat service was rude and lifeless asked for no tomato and they still put tomato asked for a whole new sandwich and just took off the Tomato if that was the case I would of just done it myself didn't even wanna give me the store manager number read more

The worst Burger King I have ever been to hands-down?what kind of fast food restaurant runs out of hamburger buns! Wow......

the worstttttt customer service ever!!!!! they took at least 40 minutes to get ready my 8pc chicken nuggets!!! the lady had my food in her hands but she put it down to talk to someone!!! never will i go again! read more

Well...after many chances at redemption I think I may be done. Previously I've received incorrect orders, and cold bread(supposed to be toasted sourdough) and cheese on burgers...today I gave BK another chance and ordered the nightmare king, which is supposed to have a piece of crispy chicken...I opened my burger to find 2 luke warm beef patties. I thought about returning it but after seeing the review about multiple hairs in an order involving returned food, I decided against it. If this place doesn't change soon I don't see how it can stay around much longer. read more

Wish I could give this place negative stars. Staff is rude. Food was Disgusting and the time it takes to get your food is ridiculous.