Burger King is one of those places that I neglected for ages preferring the competition (MDs) as quality plummets at other competitors places Burger Kings quality soars like a bald eagle on the 4th of July, cheese is always melted burgers are always hit and fries are always consistenty great, my bussiness and my heart goes Burger King, read more

The food here is average and tastes like all the other BK locations we've been to. They always seem under staffed here and have resorted to just having kiosks take the orders. It would be nice if the fast food was actually fast.... read more

I visited this Burger King around 11pm at night on my way up to Maine. The cashier working was super nice and chill. There wasn't a long line at all so we were helped pretty quickly. When we got our order, I noticed I got fries instead of onion rings and so the cashier gave me onion rings and let me keep the fries. The only issue was that there was a puddle of soda fountain remnants on the floor and I almost slipped. Unsure if it's on Burger King to clean it up or the janitorial staff for the travel center. Either way, would have been bad if I didn't catch my balance. Anyways, most travel center fast food places aren't that good, are pricey, and the staff is miserable. This location, the cashier was awesome and the food was actually really good (I love BK's hamburgers). I guess it all depends on what time you go based on the other reviews. read more

Stopped for a quick breakfast while I was on the road. Of the eight breakfast sandwiches they offer, EVERY single one has meat. So I drove on. C'mon BK, wake up and smell the demographics... read more

This Burger King is located inside of the Kennebunk Service Plaza (Northbound) on Interstate 95. Stopped here for lunch on the drive up the Maine Turnpike from Dover, NH to Portland International Jetport. Ordered a Double Whopper with Cheese - low carb version - no bun. But with lettuce, tomatoes, onions, pickles, and cheese. Plus a bottle of water. It hit the spot! Hot and tasty! read more

Burger King - customers at a fast food restaurant - Burgers Near Me - Kennebunk, Maine

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Place is usually extremely understaffed, orders are frequently wrong, food gets to you cold, and it takes FOREVER to get to you Food has a habit of being burnt or stale as well These are re-occurring issues, not just one time Really, this branch does everything wrong that a fast food place can do wrong. read more

Too bad the cashier doesn't know anything about customer service!! She was blatantly rude to the customers, but couldn't talk enough to the other employees. Someone also might want to tell her that she should wear gloves when touching the. French fries after accepting cash. How can a whopper be ice cold and fries hot, fries with a pound of salt. Stay away from this location!!!!! read more

Worst Burger King ever! 20 minutes for fast food?! Ridiculous!! Don't waste your time here...seriously. When you finally do get your food, it's cold. read more

cold, not even warm, breakfast sandwich. Hash browns were all air.

Worse Whopper I've ever eaten. Literally every part is crappy. Bun, burger, onions, fries. Ugh.

This was the most modern BK I've ever been in. The bathroom was clean and the food (crispy chicken sandwich w fries) was piping hot and tasted fresh. Only drawback was I got one tiny slice of tomato on my sandwich. read more

It was a pretty nice Burger King. We just got a soda for the ride home after a long road trip. The kid working at the front counter was a bit "slow", but what he lacked in mental ability, he made up for in personality. He greeted us, gave us our soda and wished us well. BK was the only store out of 7 or so that was open. It was about 1:39am. read more

Burger King - You can get lobsters here too - Burgers Near Me - Kennebunk, Maine

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This is the longest I've ever waited for fast food in my life. It still isn't ready as I write this review. It's a Sunday at 3pm and I've been waiting 20 minutes because they have one person cooking food. People are standing around and complaining about it. My 5.5 hour drive is going to now be 6 hours because of this Burger King. Unbelievable. read more

Congratulations on an ICE cold burger, over salted fries with a grumpy cashier....they deserve and earned EVERY terrible review !!

Horrible quality food. Bad service. Does not accept app offers. Ordered a whopper, got a whopper jr. Also ordered a crispy chicken sandwich, and got a croissant. read more

Despite the poor reviews, we stopped here and hoped for the best. We entered our order through the kiosk, though there was a manager at the register who was happily taking orders from others. There was a short wait, as they seemed a little understaffed, but they were working hard and the food was fresh, hot, and delicious, and the wait wasn't any more than might be expected at this busy highway rest area plaza restaurant. I cannot say anything negative about the meal we got. We got an original chicken sandwich, a whopper Junior, and two small cheeseburgers, as well as some fries and onion rings, and it was all terrific. We just thought it was important to post a more recent review, particularly with the other reviews sounding so negative; just wanting to share that we had a very good experience here. read more

We stopped last night on our way home and my son was hungry and wanted to order a burger. They took his order and burger and 25 minutes later staff was nowhere to be seen. He left without getting his burger or money back because staff was unavailable and there were still 3 people ahead of him waiting. read more

Like all of them. Please note: their sign says "impossible burger coming soon." No, they have it now. I suspect that their supplies are limited, so they want people to have to ask for it. That was a little annoying. read more

Worst experience ever at a BK. Waited in long line to use Kiosk as they weren't taking orders at counter. Waited forever for food and it was COLD. I know staff is short and I don't mind waiting for food but to have it cold on pick-up is well is just BAD. Hope I don't get sick. read more

I realize this is a chain and while this review is about this location in particular the subject matter stretches from store to store...the sorry state of BK's breakfast fare. My brother summed up the experience succinctly...square eggs, WTF! Cold, folded, tasteless square eggs. Ladies and gentlemen I think I have found the one thing on planet Earth that doesn't taste better with bacon. Other than the color there is nothing these squares have in common with actual eggs. You just can't dress them up and believe me they try. Sandwiches with two meats, double cheese, sauces...all wasted due to the pure horror that is the egg square. There were more people behind the counter than in front of the counter but you wouldn't have guessed that by the service and quality of the food output. I'm sure the egg squares are equally unpleasant hot...I just didn't get to try them that way. read more

Ordered on the southbound side. Gotta be the slowest fast food I've been in. Amazing! The results were ok, but slooooow. Plan ahead. The problem seems to be in the kitchen... but what do I know? read more

If you want to wait 30 minutes with 5 people in front of you and then have your order taken by someone who has to look behind at the menu to match the meal numbers and pictures ONLY to get your two number 8's (original) sandwich meals incorrect. go to this place. I don't think I've ever ordered food for two people that were exactly the same order only to get one meal completely different. Your a special kind of stupid to mess that simple order up. And I thought traffic commuting was mind numbing.... this was painful read more

Expensive and slow. Food is fine, typical Burger King fare, but for some reason a Whopper Jr. Combo is almost $7.00. The medium soft drink is an atrocity and is comically huge. The fries are super salty, and it took at least five minutes to get our order. I'm annoyed because others behind me were able to get theirs finished ahead of ours. Doesn't. Make. Sense. read more

Slow lines. Didn't tell me the salad was on the side. Run away and go to another service exit.

We were headed to Freeport recently and stopped at the rest area to get some lunch at Burger King. In the past, it has been okay fare, but for some reason, this time it was over the top good. And I am not kidding. All of the vegetables on my Whopper were crisp and fresh, the hamburger was not overcooked and the bun was perfect. I even told my husband this was better than the Burger King closest to us in Kittery. The french fries were fresh and crispy and not too salty. I have no complaints about this place. read more

This is the slowest Burger King I have ever been to and when finally got it the fries were cold.

I drive by here frequently and have stopped many times in the past 10 years or so. Last Thursday, I stopped because I was hungry and was driving to Connecticut and had a ways to go. I ordered small fries, OJ and Jr whopper with cheese. It took a very long time even though there was no one in line and I paid almost 10 dollars! For what I thought would be cheap fast food. I stopped in NH on my way home, same food, more than $3.00 less. What is that about? read more

Long day of work. Fly in to grab a bite. THEY PUT MY BURGER ON A CROISSANT. I was so hungry obviously I ate it... but they could have told us??? read more

Not a real burger king. Doesn't accept coupons, $4.99 for a cheeseburger alone. I'd rather starve.

Total dump; clueless staff, stale bun, 10-minute wait, way substandard meal- even for a fast food place. $8.60 shot to hell- never again. Thanks for nothing! read more

Hard to figure out where to start. The robot kiosk were so dirty they were difficult to manipulate. The staff, completely apathetic, no personality, and for the most part kept their backs to the counter. One cook, looks like the food went through a drunken frat party. From payment to counter service, 45 minutes ( granted it was 6 orders) BUT THIS IS AN INTERSTATE PLAZA, SPEED OF SERVICE IS THE NAME OF THE GAME! Next time Sbarro for us! We were order 22 they called 23 through 40 before calling ours read more

They don't take the coupons from the Burger King app. This owner trains his staff to gouge travelers s who are passing by. I will stop coming to this location as I am a frequent traveler through here. read more

If I could give zero stars I would. This is my first review after having Yelp now for a few years. After driving hours and after paying $20 for two chicken meals, I don't expect to be treated like crap. We paid at the kiosk then waited over at the kiosk pickup counter. We received our order with no cups. We politely and patiently waited for the lady packing the orders to come back over so we could get cups and onion ring sauce. She then came back over and we asked for the cups. We not only received a sigh of being pissed off but our cups practically throw at us. Sorry we ordered a meal that came with drinks and we inconvenienced you two give us two cups but if you don't like your job that much, then leave. We left in such disgust that we didn't bother for her to turn back around so we could get onion ring sauce. You should teach your staff about customer service. read more

Been going here since I was a teenager - when you grow up in the area, it is the only 24 hour place to get food that isn't Portland or Portsmouth (30 min in each direction). It was also the last place you could smoke indoors and relax with your friends - they had those vintage golden tin BK ashtrays well through the 90's, though at the end you had to ask for them. (Hey, we were teenagers!) I still have a few around somewhere in my junk drawer. The L-shaped dining room also meant that in the middle of the night you could just hang out and as long as you weren't rowdy stay as long as you wanted (the counter was around the corner, out of sight). It's on the Turnpike, and back then if you said you were just going to BK, they would just let you get on for free - now, you have to pay $1. It is easy to get on and off, though, and at 2AM it can be worth it. That said, a couple of years ago the entire plaza did a remodel, and now it's one of those open-concept things with a food-court look. There are now TV's, and the seating area isn't bad - though you kind of feel like you are on display since everyone has to walk right past you who comes in or out. If I stop it's because it's late (or early) and I get the food to go and take it home. The big negative now is the very limited menu. You can no longer get a lot of standard BK food. It was always more expensive than your standard BK (being on the Turnpike), but at least it was a full BK with a full BK menu (though, they had a no coupon policy and never did a "value" $1 menu when that became popular). Again, at 2AM, though - it was worth it. Now, they have maybe 1/2 of the regular BK menu - no stackers or any type of value menu at all still. I usually eschew the fries and drink (I usually have my own drink anyway, especially if I am stopping in to get take out), and grab two burgers - which easily sets me back $10. A family of four eating here, even with kids menu is looking at close to $30. If you want something better and it's daytime, right off the exit (exit the toll booth, turn left, straight about two 10ths of a mile - you can see it once you turn) is Cummings Market, which has a full deli (no fries, though) and pizza by the pie or by the slice (if you want to grab something quick) as well as a nice selection at breakfast, particularly the breakfast sandwiches - I never get egg in a fast food breakfast sandwich because I'm super picky about eggs, but here I eat the whole thing (again, for quick meals they have plenty prepared to-go, or you can have yours custom ordered). It's also a small grocery store (very nice meat counter, small but fresh and well stocked produce section, etc.), and the prices on most things are comparable to the big box grocery way in town. For the same $30 and probably about the same wait, you can get four fresh subs/sandwiches, chips, and any drink you want and have a few bucks left over to get supplies for the rest of the ride. Again, though - in the middle of the night, the only real option within 1/2 an hour drive, and if you are already on the Turnpike it's a no brainer (last food right on pike for about an hour, which is just another BK). Just don't go expecting your favorite burger unless it's a Whopper (pretty much all they have), or expecting burgers or breakfast in particular (the time they "switch over" has always fluctuated, no idea what it is now and they will not cook the other no matter how recent or near the flip you are). It does fill the need for some familiar fast food, and it's better than going into town and getting a microwave burrito out of the only 24 hour convenience store nearby. read more

I will not return to Burger King (I-95 South, Kennebunk, ME). I have the Burger King app on my phone, which identified this store as accepting coupon codes offered through the app. After ordering my breakfast I presented the coupon on my phone, but the cashier with a snotty attitude exclaimed they do not accept any coupons from any source, period. Even though the app clearly says otherwise. AND the bags they put my meal in advertises the app savings too! A graphic almost the full size of the bag itself reads, "Exclusive Deals. Save up to $30. Download our App". Then to top it off, my sandwich was cold and the hash browns hadn't been drained and were excessively greasy. So corporate BK, if you even read these reviews, here's the results of poor advertising follow-through, poor customer service, and poor food quality. You lost me as a customer, and now this review expresses my frustration to the world. read more