Did drive thru, wanted to check out the reimagined Whopper. Team running drive thru were very nice and outside looked very clean. Ordered a Whopper and it came out in a clam shell box and the whopper it self was half wrapped neatly in paper. Burger was hot and the trimmings were fresh and cold. Smelled delicious but tasted great. Will always go back here. read more

Burger King - Burgers Near Me - Havertown, Pennsylvania

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Reliable and friendly staff. Food prepared well. Cloud of cotton candy really very creamy and frothy- so good! Burgers cooked properly with the classic flame grill taste. read more

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First I start with my Granddaughter went there on 6/17/24 after her practice her order was completely wrong .Her order cost was $8.67 she gave the future rocket scientist $10.67. Which must have been out of the grasp of change for my Granddaughters order .Lets move forward now its 6/21/24 about 2:20 pm I ordered the Melt & fries this day the future CFO after I repeated my request well she plugged in the register a burgerking wrap & fries ..What puzzled me was she really couldn't help but to make a mistake while most of the staff (NOT ALL) but a few the laughter and lack of concentration seems like It's probably the normal.I requested my Funds back.But I would like to say this in the FUTURE MAKE A WISE CHOICE AVOID THIS CIRCUS!!! read more

Worst Burger King in Pennsylvania. Had a false eyelash in my French fries. DISGUSTING. Called corporate. Do not eat there!!! read more

The worse customer service, not one staff member had a hair net on. Ordered whopper with cheese & bacon looked like a 5 yr old made it. Bacon was burnt, lettuce was brown and the roll was dry and lil hard. Soda machine was being worked on, although they had a wet floor sign access water and soda all over the floor not cleaned up. read more

Burger King - Whopper w/ bacon and cheese - Burgers Near Me - Havertown, Pennsylvania

okay first off , this burger king is slow as hell. this place should not even be called "fast" food because I've never been to a Burger King that has you sitting there at the window for 20 minutes at a time (there was literally 2 cars in the drive through...) also, the staff is RUDE and not compliant whatsoever. they forgot a drink, sauce (WHICH THEY MAKE YOU PAY FOR) and a fork. so we told them that they messed up to which they told us to go back through the drive thru to get everything that they didn't give. so we went back through and they gave us the drink with no straw , no napkins, no sauce , and they couldn't give us a fork at the window , they told us to come inside for it. So then when my friend was going to eat her burger after all of this , she saw that it has lettuce and tomato which is literally on the receipt that she didn't want lettuce or tomato. (i Will include a picture). Overall, the service , workers, and everything about this Burger King is so trashy. Yikes! read more

Burger King - The picture of the receipt - Burgers Near Me - Havertown, Pennsylvania

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Avoid this place like the plague. Came in here when I was desperate for a quick burger... boy was I wrong. The staff was slow, careless, and unwilling to help. I was given the wrong receipt so I didn't even know my number. It took so long to order that the line was very slow with many people waiting around the counter it actually made it hard to get to the front to get my order when it finally came out. Over salted fries, the burger itself was not even warm enough to melt the cheese. I also asked for extra pickles and onions and if anything they were lite on the pickles and onions. Very disappointed. I'm aware that Burger King isn't going to be a gourmet meal but there is a level of decency I've come to expect from certain fast food places. I may come back if I absolutely need some food and other options are not available. This place was always fairly rough in terms of quality and wait time but with every visit, it seems to get worse. No thank you. read more

I find fast food disgusting and gross. The only positive thing that can come out of a Burger King is that the food comes out quick. That is not the case in this location. I don't know what I was thinking, but after seeing ads for their new 89 cent pancakes, I decided to check them out. When walking in I was greeted by the smell of grease and the sight of cleaning supplies, chairs still on the tables, the floors and tables dirty and marks covering the walls. Nobody was in the restaurant, but it took forever to order the food. I simply ask for the pancakes and it takes forever. Nearly, 10 minutes. Two come in and are not even helped while I just stand there. The worst thing is an employee came in late and she was yelled at in front of me. I saw the pancakes being warmed up in the microwave too, but it is 89 cents. The man behind me asked for a croissant roll, which they did not have even though it is a main "ingredient" for many breakfast items. They told him they would have to wait 30 minutes just to get his croissant roll. Food wise it was a disaster. I'm not a syrup person, but I always like some butter. However, they didn't give me a single butter packet. C'mon. How do you remember syrup, but not butter. If you are out at least tell me. They didn't give me the promotion box either. The pancakes smelled really delicious. Like fresh batter. It wasn't that gosh though. It was too sweet and having no butter didn't help. Would not return unless they have another crazy promotion. read more

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How the fuck hard is no pickles? They're the green shit that doesn't belong on a burger.

Horrid experience. had to reorder my sandwich because there were fabric fibers in it (from a rag or some other fabric). Manager needs to go and place needs reform. There are too few BKs around here for this kind of trash service. read more

I normally wouldn't waste a minute of my time reviewing a fast food restaurant. However this Burger King has been so deplorable for so long something needs to be said. It's clear that the chain's quality control is slipping. * The customer area is almost always dirty. * Don't get me started on the bathrooms. Filthy. * One or more of the fountain drinks is usually out. * The ice is often empty. * Salt & pepper, missing. * The staff is poorly trained. * Poor service is standard. * I could go on and on. I generally think that Burger King is OK for fast food but this restaurant is an embarrassment to the chain. What's worse is that it's been going on for years. Every six months or so I pay them a visit hoping that they have their act together. I'm disappointed every time! read more

Burger King - Burgers Near Me - Havertown, Pennsylvania

sticky floors, food that takes ridiculously long to get when you are the only person in line, staff who obviously don't care more than 0% about customer service or proper etiquette in fron of customers, just a bad experience all around. And I have found this is systemic with Burger King. Unfortunately that this happens because the flame grilled burger is still a tasty treat but i can't stand any of the establishments anymore. They all look like they are run by a broke franchise owner who is just trying to milk cash out of the place. They are all run down, beat up, decor from the 80's when mauve and teal were cool, etc. read more

Burger King - a table and chairs in a restaurant - Burgers Near Me - Havertown, Pennsylvania

This is the worst Burger King. From the time of ordering to picking up the food at the window, it was 40 minutes. If you're in a rush, do not go to this location. read more

Words cannot adequately describe how awful this Burger King is. It's dirty, it's slow, and the employees are rude to the point of actually seeming like they have contempt for the customers. If you drive away without making sure that you have your complete order, you can almost be sure that you don't! I don't know whether a franchisee or Burger King corporate owns the store, but it's pretty clear that either way, nobody cares about the location. The community has stuck by this Burger King for about 50 years. I'm not sure that it can continue to survive as poorly as it's being now. read more

This is the absolute slowest service of any restaurant I have ever been to. They should literally be ashamed of themselves. How any manager allows the service to be this slow is unforgivable. You can literally wait over an hour to get your food if you go through the drive thru. It's is pathetic. Also, the employee's here are really rude and short with you. I will give an example. If you place an order, they reply "that it"? Which makes it seem like they don't want you to order anything else. That is not how you respond to a customer. You should be welcoming. The correct response is something like "Would you like anything else"? But you will never get that here because these employees are the worst. Don't go to this location. I've been eating fast food for over 50 years all over the country. And I can tell you that this is probably THE worst one. Don't go here. Ever. read more

I have to agree with most of the other reviews here. Burger King has gone from bad to worse. I can't believe they're still in business. I usually give the employees a break because these problems usually stem from up on high. But not in this case. The rot is fully vertically integrated. The employees I had the misfortune of dealing with have an attitude and act as though they're doing you a favor for the privilege of gracing us with their slop. If it wasn't for the misplaced nostalgia harking back to the days when bk was actually good, this place would have shut down years ago. Every time I make the mistake of giving them another chance I walk away feeling like I got kicked you know where. read more

If I can give this a zero I would, they charge for refills, just go to another Burger King or McDonald's.

Impossible whopper. Friendly and attentive staff. Clean. Professional. Get BBQ sauce instead of mayo if you want to keep your impossible whopper vegan. read more

On Thursday evening, at approximately 6 PM, I ATTEMPTED to purchase dinner. After seeing a line of approximately 10 cars in line for the drive up window, I opted to park and order at the counter. Big mistake. There were about another 10 customers inside No one was receiving their ordered food. A couple customets who did earlier receive their orders, returned due to mistakes. Within a 10 minute period of time , I saw very little food being delivered to anyone, just a lot of employees running around in circles. This place needs NEW MANAGEMENT! I'll go up the street ( Westchester Pike) to MacDonalds. read more

Let me start with I (used to) Iike BK - but this place was something else. I walked in (mask on) and the kitchen looked like a bomb went off. Food counters were covered with discarded food, packaging, debris from poorly made sandwiches, other stuff that was unidentifyable - just gross. The fryer baskets were stacked up (piled up) sort of on top of the fryer but no fries were being made. The person at the counter was doing something with money (looked like hand feeding a stack of bills into a machine under the counter). She then took my order - then went to get my order - never washed her hands from handling money, touching machines etc., just touched my food, put it in a bag and handed it to me. I declined the order and walked out -just disgusting. Will NEVER eat at this BK again - vote with your wallet folks. read more

The slowest place to order food. Twice in the past month I've waited in the drive thru line for 25 minutes before to order food and just left. There is a McDonalds and Wendy's closer by with faster services. read more

We were running a late errand, and having not eaten much all day, with little time for dinner, we decided to check out the newly renovated Burger King. I figured everything would be good as the place had just been built brand new from the ground up. Well, being up half the night in the bathroom made me realize my mistake. Won't be returning. I understand it's fast food, but it shouldn't have made me so sick. read more

Worst Burger King on the planet. Ate here a while ago aNd got a mean case of throwing up. Forgot about it, and got a whopper tonight. Had to puke within 10 minutes of eating. Screw you! read more

A year later and the drive thru is still ridiculously slow. Why can't they fix this? It's not fast food. It's so slow. Really?

Went to Burger King in Havertown today 7/11/20. Got in line at 4:40 pm. Finally got to place my order almost 20 minutes later. Placed my order for whopper with cheese no pickles and a second whopper with cheese with no tomatoes and extra onions. Went to pay for my meal and the young man was taking another order. I had to wait and extra 10 minutes before he took my money and I asked him what the hold up was. There was nobody in front of me and he stated that he couldn't take my payment until he was told that he could. I finally got my order. When I got home the whoppers were ice cold. They were not made to what I had asked for. The French Fries were cold. I will not be going back there again. read more

Great service! Clean restaurant! Friendly staff! Will go back soon! Convenient location! Great hours! Food was hot! Everything was correctly processed! read more

My car broke down and I took refuge at this Burger King. It was about 5:30-6:00 and my phone was completely dead, I had no way of calling for help so I walked In with my phone and charger In hand after an 11 hour shift and an overheated car that would not power my phone. When I walked In there are people seated but the staff was less than friendly. I sat down to let my phone charge and could hear the staff complain about people being in the dinning room and yelling at someone to lock the doors. I had to step out for a moment and tried to walk back in and indeed the doors were locked and I was ignored. After my car was taken care of my daughter and I decided to buy some dinner and went through the window where we had to wait some 25 minutes only to be handed the wrong order. We went through the window again and let's say the staff was not customer service friendly. They remade our order with bits from parts of the old order. It was obvious and reheated and in the matter the crumpled food bag was handed to us we decided to eat something else as for fear of being handed someone's bodily fluids. I would not recommend this establishment to anyone. read more

I got 24 chicken nuggets they gave me 4. I got 2 chicken sandwich I got 1 fish. I got a whopper they gave me a impossible never again coming here a wasted a lot of money for 24 just to get four go to McDonald's. read more

So When you want a place to fill your stomach would not recommend. Me and my family left there with a hurt stomach and feeling sick. The place looked new but the floors were dirty. Also the wait on the food is ridiculous, I ordered a small burger after I tried the terrible chicken nuggets, which was so light and unflavored, I five to ten minutes for a small plain burger. Over all would NOT recommend to anyone who loves food! read more

This is the SLOWEST fast food place !!! My lunch is almost over by the time I get my food. Go to McDonald's it may be farther but it's faster!!! read more

I don't often eat fast food. It is pretty much disgusting most of the time, but there are some good fast food spots out there. Well that's not the case with Burger King. Especially the Burger King at this location on West Chester Pike in Havertown. I was in the mood for a hot dog and remembered that Burger King started selling them. Was I crazy? I decided to stop in and try it. This Burger King is the most unwelcome looking place I've ever seen. Why did I continue to order? I really don't know. Ordered 2 hot dogs, one of each flavor. Did you ever eat a Slim Jim? Picture a Slim Jim in a hotdog roll. The hotdogs were burnt, black, thin, cold, and nasty. I took one bite and didn't know what I was chewing on. Spit it out. Looked at the other hotdog. Same thing. The commercials advertise these things as a completely different looking hotdog and they are far from the truth. Stay away. Do not even drive by this Burger King. The worst fast food spot I have ever experienced. I should know better, but I didn't and I learned my lesson. 0 Stars. Burn this place down and fire everyone that works there. read more

The employees are IGNORANT. I've encountered more snide, and frustrated workers here than any other fast food establishment. Friendliness, and speed should be a motto. No, they don't have enough staff to be quick, nor friendly. read more

Hubby raved about the Impossible Whopper at a different BK, so we decided to try it in the Havertown BK. It was awful - as if it had been sitting around for hours. The store should have been embarrassed to serve it - dry, quite cold, flat (not how an impossible burger should be and not like the one hubby had previously at a BK), totally overcooked (it is difficult to overcook an impossible burger so there is no pink), a few pieces of soggy lettuce, a tiny bit of sauce (tomato and onion were fine). It was a waste of money and calories, and we did not feel up to complaining at the time. Will not be returning to Havertown BK! On the upside, the cashier was a very nice, polite young man. read more

This place really suckz! Really, i don't recommend eating here under any circumstances. Its very dirty and the service is horrible. But I think Tim g. Was being a drama queen when he said that coming here was one of the worst experiences of his life... read more

Burger King - Star sighting!!! - Burgers Near Me - Havertown, Pennsylvania

Hmmm well... My latest visit was a disaster. I ordered a veggie burger at (I'm a vegetarian...) at the drive through, and after waiting 5 minutes (which is a long time at the drive through) they gave me a cheeseburger, sick! Now, absolutely zero people were there, so how did that happen? I also, of course, didn't realize until I was a mile away. I came back and they swapped it out with no problem, but by this time I've wasted 20 minutes on this one sandwich. Then as I was eating it I saw a rat run from the bldg with a burger bun in his little rat mouth. Whoaaaa. See ya, BK! read more

Will not be eating here again they do not take their time they rush and even after they read you your order back to you they get it wrong and forget some of the food read more

Why do you always put Mayo on shit? It's disgusting, it shouldn't be included as the default and it DEFINITELY shouldn't be included when I explicitly ask for no Mayo. Who the hell wants a mix of egg and vinegar on a burger? read more

Ordered the Flame Grilled Chicken Burger, got a piece of luke warm chicken between two buns. Obviously no management, from the reviews this seems to be a pattern of disservice, place should be shutdown ASAP. read more

Burger King - Said Flame Grilled Chicken Sandwich. - Burgers Near Me - Havertown, Pennsylvania

Where's the manager? This place needs a good scrubbing, maintenance, and retraining of staff.

I really, really want this new Burger King to be better that the previous one which was really the worst one on the planet. So far this one is nice and clean and everyone seemed earnest to help but, in my humble opinion, they need more experienced staff to work with the new employees. Everyone seemed to be new and the process was not as streamlined as other BKs. The manager needs to be a strong manager, making sure the line is humming and their staff is sharp and above all, that the place is always CLEAN. They need to look at the place constantly from the customers perspective. You guys have a great opportunity here as there is not another Burger King for miles. I have loved Burger King for years and so want this one to do well. I will return for a third visit in a bit to see how things are going. Good luck! read more