Bad food! When I order meal and shake what they did give me shake melt not shake! And I ask no whip…read morethey put whip! And fries taste old.. they are not attention or lazy to fix this happen! I will not order that place ever again!!!!

It's honestly amazing that people are rating this place five stars…read more There is a fat, gross, obtuse looking manager/supervisor that has been there far too long. She has answered my phone calls, she has met me face to face, and every time she speaks to me, she takes some of her miserable existence and she tries to spread it out to me. I had a doordash go terribly wrong. Every single doordash goes wrong, but this one in particular, we had spent over 30 dollars and everything was wrong. I called in because I was so upset. I asked her to just empathize with me. She remained steadfast and told me some jargon, in a very demeaning way. I then said "Listen, I'm not trying to get free food or anything, I just want you to apologize for what I went through" and she refused. She hung up on me. This level of service has carried on throughout the years. I've driven up to the window to find no one there and a "Sorry, come back later, we're cleaning" only to find out that one kid was the only person there and everyone else abandoned him. I've asked to buy 5 hot mustards at the window to be told "we're not going to sell that to you" and I had to argue with her that I would pay. I just want to end this with I don't think it's any one person, but I think it's the collection of people working there. If you're not like this troll, stand up and say something and fix the issue. The food its self is also a problem. They are doing something to the fries. They are never fresh, even right after being pulled out of the frier. They taste terrible and the oil coats your tongue. The burgers smell terrible as well. This food is literally poison.

Very unpleasant customer service experience today…read more I am 67, broke my leg last year and have trouble standing for long periods. I entered the restaurant behind a man and woman and stood in the waiting area. There were 2 people at the bar and one guy sitting at a table but no hostess, waitress or bartender to be seen. After about 5 minutes, I called out "Hello, is anybody there?" Eventually, the waitress appeared and asked the woman in front of me if we were together. The woman said no, that she was there with her son and then, in a very loud, nasty voice, "I wouldn't have screamed at you like she did", looking at me. The waitress turned her back on me and took the woman to her table without greeting me or acknowledging my presence. Not enjoying the vibe, I left. Get it together people.

Nice size portions. Perfect comfort food. I can't believe how big the tenderloin is. We could have…read moreordered a bun in the side and made two sandwiches. Our waitress was courteous and efficient.

Not what I expected from what I thought was a chain restaurant. This TB is not part of the TB…read moresystem, so you can't use the TB app to order or pay. Probably should not carry the TB name if they are not participating in the TB processes or special offerings.

at the drive through Friday 2/6/26 at about 7pm. Ordered a nacho bellgrande and a quesadilla and…read morewas told they were out of chips, so i ordered 2 tacos WITH sour cream and the quesadilla. Pulled forward , paid and then waited 20 minutes before getting my food. I asked to speak to the manager and was told he was too busy to come to the window. so, I drove off and tried to call the store. He wouldn't answer the phone. when I opened the bag, there was no quesadilla and 3 tacos none of which had sour cream. I was the only person in the drive thru and they had 1 or 2 customers inside... both ordered after I did and both got their orders before me.

I had an online order and it was supposed to be the all american w/o veggies, they messed it up the…read morefirst time and put roast beef instead of bacon. Then they gave me a free sandwich & which was supposed to be the correct way along with a free cookie. I got home opened it and noticed they messed it up again. They forgot the cheese . I know mistakes happen which is why I wasn't mad the first time. I'm not mad this time either, but it's just annoying for the repetitive mess up's... Especially when it's a craving

Clean, quick service, and friendly staff. I usually order in the app and pick up. It's always ready…read moreon time and correct.

Two words: curly fries!! Not a lot of options in the area but this place is the local dive. If you…read morewant dive food come here. We had the Nauvoo burgers, Navajo tacos and the fries, curly and regular. Service was really nice and they make the food as you order but they do a good job getting it out. We were pleased with everything and when your in a mood for dive food come check this place out.

Big mistake! Someone from town told us the fries and burgers were good- well the fried stuff was…read morebut the burgers were a big mistake- huge frozen patty's that came out looking grey. I took one bite and passed on it. So did the kids. But we did like the battered fries. We found a new food we have never tried before- fried corn nuggets! What is that you might ask? Fried balls of creamed corn that was good! Would we go back? No! Maybe just for fried creamed corn.

great food fast service and prices are good also I have been going here since it first opened…read moreseveral years ago

Food is so bland. Salsa is blah. Pay for chips and salsa. Margaritas are not fresh - taste like…read morethey are made with that cheap syrupy stuff you get in a bottle at a grocery store. Service was slow. Fort Madison locals go there - they really need to stop being nostalgic about cheap food they could afford in high school. Won't be back.

I stop here at least once a week and it is always a very clean facility, the food is great and…read moreKimberly and the rest of staff is always cheerful and friendly, love my frisco sandwich

I got the Nashville hot chicken sandwich and I did not think it was hot at all. The chicken did not…read moretaste like anything and my sandwich had too much mayonnaise in my opinion.

The service was excellent. Jenica was friendly and helpful. She worked very hard to make sure I…read morehad a good experience.

This pizza hut was very clean and appeared to have been remodeled fairly recently. They are…read moredefinitely understaffed though. There was only one employee there until about noon, so buffet items were pretty slow to come out. Everything tasted great though. I'd go back for sure.