Glad I placed my pickup order before looking at the reviews because I had a great experience at this location. The fries were so fresh, crispy, and perfectly salty. My Impossible Whopper was customized vegan by omitting the mayo, which they did with no mistakes! I only placed my online order a few minutes before pulling up to the window, but the food was still prepared quickly. After visiting Harrah's Casino, this Burger King location really came through for us! read more

I'm really disappointed with this Burger King location. I ordered a kids meal and they completely forgot the cheeseburger, it literally came with just fries, applesauce, juice and the toy. On top of that, the fries were so salty they were basically inedible. This isn't a one-time issue either. The last few times we've come here, the food quality has been off and the service hasn't been great. Staff are usually rude and rush us through the drive-thru, then tell us to pull forward and wait anyway. I understand fast food can get busy, but consistently missing items and serving poor-quality food is frustrating, especially when you're ordering for kids. Definitely hoping this location improves. read more

Burger King - Burgers Near Me - Escondido, California

Service can be improved when they run out of something: They were out of applesauce in the kids meal so, they told me they put "bigger" fries in the "kids size fry bag". Also, when you try to sign up for that free whopper there is "no code" at bottom of the "kiosk receipt " read more

Burger King - Bigger fries joke.... - Burgers Near Me - Escondido, California

Food and service is good Aldo the ambiance needs attention, I have been there multiple times the past weeks and the dining area has been filled with smoke constantly seems like the exhaust fans are not working read more

Burger King - Dining room - Burgers Near Me - Escondido, California

Food ok nothing special. Service awful ordering can only be done by kiosk that does not work. Don't go here!

La comida está muy fría te hacen esperar tu orden y al final solo recibes comida fría y que ya lleva más de 30 minutos ahí guardada !!! read more

Burger King - A mi hijo le compré Chicken Nuggets y están secos de tanto tiempo que llevan ahí bajo la luz ! - Burgers Near Me - Escondido, California

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Cute bag and great employees and I liked how nice they were about the food And they gave me a crown read more

Burger King - Bag - Burgers Near Me - Escondido, California

I have been ordering delivery from this fast food store for a long time.. I kept ordering because it is close and the food is usually hot . And if I have a problem with the order missing fries they take care of it . This time not the case the person that answered the call from me just hung up on me . Told me I needed to go through the app with the delivery, door dash to get a refund. Very unprofessional... Now that they are getting paid 20.00 an hour they have no customer service at all. read more

Food 2/5 Atmosphere 3/5 Cleanliness 3/5 Customer service 4/5 Speed 2/5 Price 3/5 Outdoor seating? No Wheelchair access? Yes Restrooms? Yes Vegetarian options? Yes Vegan options? Yes Below average. The quality was poor and the burgers weren't put together well. Had us park in the front while food continued to cook. I'll be going to the other Burger King in town from now on. read more

I went in to the store #1936 when there were no customers in the store. I needed help at the Kiosk and three employees were chatting and ignoring me. The drive up window employee was busy but also ignored my presence at the counter for five minutes. I figured out the Kiosk and I finally get my food. The tacos were greasy and the meat tasted like mush. My brisket burger barely had any meat except for the hamburger. Save your money and go to a store that cares about its customers and the quality of the food you are receiving. read more

Bk has been my favorite but to be honest now the burgers are not hot or fresh ,most look like they been sitting there for a while.

Eva the staff very unprofessional and rude . If I can give negative stars I would ! Horrible customer service . Showed up happy and left un satisfied with my service and food . read more

I love this Burger King my fries are always hot :) the service is always good too todos son muy amables and the environment is good . read more

Burger King - Me encanto la nueva remodelación . - Burgers Near Me - Escondido, California

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Got a hamburger meal through the drive-through and it was delicious, affordable and quick! Great service! Very kind woman working at the window today. read more

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Not bad for being open lol. They do try to up-sell any opportunity they get. Fast and friendly. Can't go wrong with their deals available on the app. Just don't try ordering any of the slush drinks... their machine has been down since summer which is always a bummer. read more

A warning to anyone using a direct-mail Burger King coupon at this location. Because - boy, oh, boy - will you ever pay a price if you fail to read and follow the instructions in the fine print. I ordered three small Whopper combinations through the drive-thru without saying we had a coupon, which it turns out is stated must in the coupon's tiny print. (I need a glasses to read fine print.) Let it be clear, nowhere on the drive-thru menu are there instructions for coupon use. I tooled up to the drive-thru window, where I presented a two-for-one direct-mail Whopper combo coupon and my debit card to the cashier. The cashier took the coupon, put it through the slit in the cash drawer and charged full price, $31, to my card. Bemused, I asked why the cashier hadn't applied the coupon to the total. The cashier said that because I had failed to follow the instructions in the fine print, I would be required to pay full price. Since he had taken the coupon and put it in the register, there was no way for me to confirm any of what was said. Two questions came immediately to mind: (1) Why did the cashier accept the coupon, look at it, and put it in the drawer without letting on that the $10 discount would not be applied? (2) Is it possible for a Burger King employee to collect a coupon, refuse to honor it, charge full price, but then re-ring the transaction later and pocket the $10 difference. Anyway, I asked if I could please speak to the manager. I listening dubiously to the same lecture about failing to follow the instructions in the fine print and therefore having to pay full price. After some discussion, I persuaded the manager to keep the combos and refund my $31. I drove straightaway to a different Burger King location to place the same order, but this time successfully with the coupon's 2-for-1 discount applied for a $10 savings. read more

Stopped in last night to grab a burger and fries. Ordered a Whopper combo. The burger meat patty was cold and old......fries were decent. I went through the drive through window (Covid purposes). It's so disappointing when you spend good money and the place can't even put a fresh hamburger patty on the grill for you. Everything is expensive when eating out....why do you have a restaurant that does not want to do right by the customers??????? So puzzling. I wasted my money ....the good news is....I won't fall for it again. Not here. I should have gone to Popeyes for that killer chicken sandwich! read more

Shortage of competent workers and food means this location is struggling. No napkins or sauce ever unless you ask and remind.

I stopped by for an early breakfast today with my son. He loves the hash browns and French toast meal with OJ. I placed my drive thru order then modified it twice but jasmine was so sweet and patient. It was after 7 am on a Sunday and she had such a good attitude. This is rare in fast food now a days. I for my order and enjoyed it. Thank you Jasmine for being so kind - appreciate it. read more

I haven't been to a BK this century. I saw the new $1M whopper & decided to try one. I asked for a dbl, along with one more dbl burger & some tacos. The tacos were fresh & tasty, but the burgers were all wrong. No dbl, no cheese. I drove back 18 miles, so 36 round trip to get the mistake corrected. Not only did they offer me nothing for my inconvenience & long drive for their mistake, when they brought out the replacement, it was wrong, AGAIN. I paid $30.33 for 2 WRONG burgers & ok tacos, not to mention my extra gas & time. It will be AT LEAST another cpl decades before I hit up BK again. Boo, BK. read more

My fries where so salty that they only taste like salt nothing else. The service was good. I went to use the restroom and once I stepped inside I end up walking out because it was so dirty even the sink area. I don't know if it was only today because the other days I would come and it wouldn't be like that. read more

This place will manage to screw up your order every single time. The employees here DO NOT CARE about you or the money you spend here. They are stingy with ketchup packets. I understand inflation is high and times are tough, but all I'm asking for is 2 packets for a burger. And please don't argue with me over 2 packets. Please do yourself a favor and go to any other BK around. read more

This location is an absolute joke. Orders are constantly cancelled, equipment is always down. It's interesting how this store is still operational. read more

If I could give this Burger King a 0 I would. I went through the drive thru and ordered chicken nuggets. Now I always order them fresh or cooked to order because this location is known for serving only and cold food. I asked to make sure it was fresh because I have also ordered fresh before and I get them cold. I get the window and the nice girl hands me the bag... I ask her .. "These are fresh right?" She says ... um let me just make sure .. she then tells me that they will make a fresh batch if I can pull forward in front of the doors, so I do. About another 7 minutes go by and they come out of the front door to hand me the bag.. I open it only to find that the chicken nuggets are hard as rocks and dry. I get out of my car and walk inside and let them know that these nuggets are not fresh but they have been refried instead , making them so hard they are inedible. Then the managers supposedly her name was Maria.. she had dark hair in a bun about 38 years old 5'3 with this weird shade colored eyebrows almost like faded pink ink color comes out of nowhere and says so what's wrong. I explain to her the situation and she's reply's .. okay so we'll just make them right now.. with this cut dry demeanor, bad attitude already, no apology , no customer service whatsoever. Mind you I have already been there about 25+ minutes waiting in the drive thru, paying and waiting out front for them to actually make them fresh only to have to go inside anyway because they were lazily refried instead. I said okay well is there anything you can do for the inconvenience now I will have to wait another 5-7 minutes for you to actually make them fresh again ... Manager says well NO... it wasn't my fault the cook as she points to her poor employee behind the grill is the one who refried it .. it's not my fault. I said well are you not the manager? It's your responsibility to manage your staff, and take care of your customers. As this woman continues to throw her staff under the bus she starts getting aggressive and starts yelling at me across the counter in front of everyone.. she becomes seeming unhinged as I tell her that she needs to pipe down, and I will not allow her to speak to me that way. Her staff begins to try and calm her down as this ignorant aggressive woman continues to go on. Her staff apologize for her and I begin to speak with the nice older lady trying to apologize for her managers actions. The manager comes back and I tell her to shut up, that she had her chance and I want no interaction with her further. Her staff continued to try and get her under control they found a way to give me refund and my fresh chicken nuggets as I was walking out the door. Unbelievable that they have to deal with managing their aggressive manager. I've never seen or experienced anything like this... horrible read more

Lady at the intercom spoke clearly . Whopper is hot and fresh , neatly arranged. As requested whopper was cut in half. Fries crunchy hot and not overly salty. Son said hot dog was good. read more

Burger King - Whopper - Burgers Near Me - Escondido, California

Good food and very nice people working here! We have been coming to this location for some time now and always a smile on employees face and clean environment read more

I walked in and waiting 15 minutes now. All cars are getting priority. 2 people inside ahead of me. One person just got food. Got home and here's one of their tacos. read more

Burger King - Burger King taco. Take out order. - Burgers Near Me - Escondido, California

Very rude attitude argumentative horrible customer service made us wait 30 minutes for food the food was cold the fries were over salty overall bad experience read more

The food was cold and the fries we're not fresh and very hard ! The burger was cold and wasn't good at all!

Food is always cold! I dislike having to always to reheat my fold. This last order contained too much salt quality and consistency should be a main focus read more

I stopped for a Whopper Jr, with cheese NO KETCHUP. I am allergic to ketchup. Also asked for small fries. The burger and fries were both cold and there was PLENTY of ketchup...I honestly think I was given an old order. Used the receipt to attempt to let them know but the printing was illegible and after three attempts to log in, the site said they weren't taking any more reviews!! Wasted my time and money. read more

Have been eating here in the last several years, but did not write any review until now. Came by to getting 2 whoppers for my daughter today. -Line: there were a huge group in front of us which made us waiting in line for more than 10 minutes plus since there was only 1 cashier today. -We then had to wait for another 10-15 minutes to get our order ready. -Employees here never give out any ketchup, so make sure you have to ask for it. read more

If I could leave a 0 i would. I just went to this location to get a 6 meal deal that is blatantly listed on their menu board. When I asked what comes with it, jasmine the lady working the drive through says they don't offer that. I said its on your menu im looking at it. She then proceed to yell at me saying they didn't have it and good bye. I said excuse me she said good bye go to another location. The rudest customer service I have ever experienced. I'm in the restaurant business and I were her boss she would fired as she obviously can't speak to customers like that and I will no longer be going here they lost a loyal customer due to jasmine. I hope someone in authority sees this and does something about. read more

******DO NOT GO TO THIS PLACE******* I would give them 0 stars if I could. Our order was absolutely disgusting the whoppers were gross the meat was cold the bun was cold the lettuce was yellowish browning and extremely soggy. The onions had a rancid taste. Absolutely disgusting stay clear of this place, I just hope I don't get sick from the bite of food I had. I feel like throwing up... I ordered food not a potential trip to the ER Burger King. The best thing this place should do is close down. It's terrible service. Terrible food. Terrible, disgusting, gross, vomit worthy. read more

I ordered a Garlic and Bacon King from Burger King to go and they told me they had no Garlic. I said I was okay with that but after leaving the restaurant and opening it up I saw it was just a double patty bacon cheese burger. They shouldn't charge full price for a Garlic and Bacon King and they should take the initiative to tell you that it's a double patty cheese burger with bacon because that would be a separate menu item that they shouldn't charge the full price of a Garlic Bacon King for. Also, this is actually exploitable because all the ingredients in a double patty cheese burger with bacon can be used in their other menu items so they can just "run out of garlic" and charge full price for the Garlic Bacon King while still having all the burger components for other menu items and rip off their customers. read more

I never went to a Burger King fast food. For nostalgic reasons my wife and son saw the .37 whopper deal today and twisted my arm to download their rewards app and go through signing up and getting a code for the deal. My wife and son did the same on their phone. It was a laborious process just to get a .37 cent burger but I just join in on the nostalgia and fun. We had the codes on each of our phones. We drove to the Burger King that was closed to us in Escondido CA. There was a long wait too. When we got to our turn, we were asked for our codes and was told they were invalid. We tried to refresh but each time it said it was invalid. This was even in the presence of the person tending us. Long story short, they did not accept the code and we were unable to get our deal and left empty handed and disappointed. They didn't even care to offer the deal price and just said we can get the burger at the regular price. She was rude too. So we left and I told myself that it was a waste of time and to never entertain such promo again, let alone ever come in to a Burger King. Those promo and rewards they provide are shams to get you to visit their chain. That's not going happen to me again. Shame on me once doing it but not again. Don't get their app and think you are going to get rewards deal. Forget it. Here is a screenshot of one of the promo code that they said was invalid even after refreshing it in front of the employee. Keep away from this kind of scam just to make you go to this fast food place. Very disappointing! read more

Burger King - Burger King royal perk code that Burger King employee said was invalid. - Burgers Near Me - Escondido, California

Well everyone am here having dinner with the king , burger king that is. Having a whopper with cheese fries and a Powerade fruit punch. Great service great food come on by. read more

Burger King - Great food. - Burgers Near Me - Escondido, California

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This five star review is for RAMONA very sweet lady always greets me and my family with a smile, hardworking always makes sure we are taken care of and makes sure our order is correct. Always a pleasure to see her in the window at the drive thru. Thank you for your service Ramona ! read more

Worst place EVER! Everytime I go there they have to mess up my order! I have had to waste time and gas to go return there food because it was wrong. I have told them about it but they obviously don't care otherwise the problem would be fixed. Will definitely not be coming here again. read more

Whopper combo both fries and burger were cold. They didn't take order properly. The other combo meal was the wrong one we ordered and they gave us totally different drinks than what we asked for. This has happened before the last time we went and haven't gone back for a while. We gave them the benefit of the doubt and tried again tonight 6/25/2021 and sad to say but we will not be going here anymore!! read more