Burger king employees have poor customer service skills. Takes a really long time to order and to get your food maybe have more staff weekend mornings? Wait time is crazy! read more

great food great service shout out the newly remodel everything was hot and fresh staff was on point maria treated us like royalty we will be back soon !! fabulous job to all you we were there 1145 app monday night 8/4/25 read more

Very Slow service Waited and they got our orders mixed up! Customer Service not good It's bad wasn't what i Expected. I Should of went to Mcdonald's if i knew opening this Burger king was going to be a disappointment. read more

This place ain't the best, but hey...it's fast food. Their façade doesn't leave an impressionable attribute, one would think. Neither does the parking lot. With potholes galore and a massive cliff near the exit, you'll be sure to do some rock climbing just to enjoy some charbroiled burgers. So although that was the initial impression of this Burger King in the lovely quaint town of Delano, the food was not bad. What can I say? I do love me some Burger King. The fries were made to a perfect crisp. The charbroiled beef Patty left me wanting more. The 3 Whopper, 3 cheeseburger, and 3 fries family meal was just what the kids and I needed. And for $12.99, who could beat that price? Just make sure you keep an eye out for the weekly circular. You just might find yourself a good deal at your local BK lounge. I asked for all the sauces they had, and got them without a fuss. They also put napkins in my bags without asking, which is rare coming from a fast food joint. FYI: Drive thru took just as long as your average In and Out, with less cars. You're probably better off going inside if you'd rather keep the world from further global warming (or save your $5/gal gas). read more

This place has fallen off. The parking lot has potholes that can break your car and your teeth! I think they renovated the inside but I can't really tell. Anyway, I was in the drive through the other day and they were out of chocolate shakes, so I ordered vanilla. I get to the window and sat there for ten minutes. There was only one car ahead of me! I get the food and then had to wait in the shake. Go to eat and the fries are cold, the burger was a mess with most of the meat and cheese hanging off the bun. The lady (girl) at the window was nice, but the wait was too long. Not Going Backed read more

Haven't been here for so long and wow, it's really bad. Out of a lot of things! I ordered chicken fries and they asked what we would like to replace it with and we asked for chicken nuggets and they were out as well! Ordered coke and Coke Zero and OUT as well. This isn't the 1st time I've experienced this at this location. Food is good, but keep in stock with your inventory. It's not fast food either here, get ready to wait for 15-30 min at the window. read more

Ambiance is a -5. No music in the dining room. No artwork on the walls. Just a big open room with some tables and booths thrown it. Infact the only thing on the walls in the entire place was a sticker of a coke slush, thrown above the mens room hand dryer. Wtf? Came around 3pm on a sunny wednesday. Dining room was empty, not too tidy, but i was able to find a clean table right in the middle. 2 people were holding down the whole restaurant. An older woman with white hair in the kitchen and a young girl on register/drive thru. Ordered everything fresh. Soda machine was broken but was supplying the soundtrak with a loud electrical hum. After about 8 minutes, the food was ready. It was hot, fresh & the soda didnt taste funny. Despite the lack of atmosphere, I found nothing wrong my visit & opposite of what a lot of people are complaining about in other posts, which sermed to be mostly drive thru complaints. Get out & come inside. Maybe I just cane on a good day? read more

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Rude manager after a rude experience with an employee after waiting for 15 mins in the drive thru being stuck cause they only have 2 people working. read more

Building obviously needs repair and improvements. Asked for onion rings for a side and they put it in my burger for some reason but charged the full price as a side (in the burger there was only 2 onion rings) the workers could have a better attitude. Or at least be nice. read more

On a road trip and passing through this quiet little town, and needed just a quick bite for an early dinner before game 5 of The Series. Checked out a few dining options nearby, but they were either packed or too "not my mood" and so I decided it was about time I put this "Impossible Whopper" to the test, just like the TV commercial. I've had many Impossible Burgers in the past few years, from amazing "beta" burgers in SF to the now becoming common and available pre-formed burgers that any chain can use. Mind you, the ad on the TV shows it juicy and dripping, just off the grill - well, let's see how far truth in advertising holds up. This location is on a corner, in a sparse commercial area - vineyard on one side, motels, restaurants and gas stations as neighbors. It's a boxy building, next door to a parking lot and with a drive-thru on the far side. The outdoor seating is not too inviting, and the umbrellas have certainly seen better days. Inside is a large, open (almost too utilitarian) dining area, with counter and self-serve beverage bar on one end. The area is well lit with lots of windows - through which I watched my motel as I ate - and was clean, if quiet with less than a few people dining in on a Sunday afternoon about 5pm. The drive-thru was hopping, as they say, though, and the cook staff was definitely earning their money. I placed my order with a gentleman I took to be the team leader/manager, and he was friendly and efficient, even reminding me through a question that "yes! I would like to add cheese to the burger" - I likely would have forgotten, so that was appreciated. I got my receipt and stepped aside to wait. During this time I watched the crew at work. They were busy, but focused and the communication among them form the window server to the counter to the cook/assembly staff was amazing! They were checking on the status of various foods, reminding others of a pending large order of this or that, and when the cashier (not the one who helped me) had an issue on the register with an order, the gentleman who helped me went over and walked him through it, with patience and efficiency. I don't always see these dynamics, usually because there are too many customers, too much noise or whatever, but I really could see this crew tonight and I was impressed. My order arrived, and although it was for "eat in" it arrived in a bag. Oh well, if that's the WORSE thing that happens to me today, I'm happy. And there were plenty of ketchup packets - cha ching! I took the bag and sat at a table, and opened it up. There were too many fries to fit in the cardboard carton, and they layered the bottom of the bad. I needed that extra ketchup! And I looked at the receipt and realized the gentleman who took my order had doubled my cheese order to "HEAVY cheese"! He can see my soul . . . LOL. I unwrapped the Impossible Whopper, and it looked rather plain. But definitely looked like a burger of meat, if you didn't know better. Then the bite - oh myyyyy. The taste was surprisingly good, and if you again did not know about the burger you were holding, you would NOT know it was not meat - try it and tell me your thoughts. The patty wasn't juicy drippy, like the ad, so no truth there. But the taste was great, and the burger was much juicier than most Impossible burgers I've had. The Counter, in comparison, has a great Impossible burger as well, but for the price between the two, the Impossible Whopper is delicious, affordable and readily available now. That means a lot to me, especially when traveling or in an unfamiliar city and trying to find a good Impossible burger. The fries, as a side note, were hot and crispy - perfect for fast food fries. All together, I give this location and this crew and this meal a solid 4-stars. It was indeed what I had hoped for, and in honesty, was more than I expected after seeing the outside and wondering into what I had gotten myself. So if you're in Delano, or feel like dipping off 99 for a quick meal and stretch, look no further - hopefully you'll be a fan, too. read more

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Don't order from this worthless "restaurant" unless you only want half your order. Every visit they have been out of at least one item I ordered even ice. I will drive 20 miles to go to the next closest location instead of this worthless outlet. read more

I don't recommend eating or thinking about Eating here, Staff is usually Rude and They Serve food with no Gloves on that could be a safety concern for people and gross to imagine your food being touched by someone else's Bare Hands . They really lack Keeping a Clean Area. You are better off eating off your Toilet than eating anything from this Restaurant. read more

This burger King the worst in California never ever ever eat there buns where cold and hard ?omg should of made at home better

Incompetent Morons. I have no other way to describe the management and crew at this Burger King. They do not seem to be able to start preparing your order until you reach the window resulting in an extended wait for your food, today 23 minutes for 3 cars. Top that off with the inability to manage inventory and it makes for a very disappointing dining experience. read more

Good customer service. Their staff is very friendly. I recommend this place if you want a quick bite

This is the WORST Burger King I went to, My bf and I went through drive thru and we wanted the 2 for 6 or something like that and he was going to get the whopper and I wanted the spicy chicken one. He accidentally said the regular and he was like "oh sorry can I get the spicy one instead" the lady had the AUDACITY to SIGH like it was a big deal to change it. I worked in fast food so deleting something isn't a big deal at ALL. It's ok to make mistakes no need to be rude to the CUSTOMERS. Lost service never going back again. If I could give no stars I would in a heart beat. Not the first time this BK branch is rude. Corporate really needs to talk to their workers. read more

Staff was friendly, but the place wasn't clean. Several tables were dirty and the place was dead. They also don't refill the soda machine, so several flavors were out. read more

*HORRIBLE* I waited 40 minutes to a get 2 meals. At first I was like "maybe they are short on staff" but it was only 4 cars waiting. There is no reason we should've waited 40 minutes & on top of that my nuggets were hard and my sprite was yellow!!!!! HORRIBLE SERVICE read more

Burger King - Burgers Near Me - Delano, California

Deos not even taste good the other day I walked in and I order chicken fries and I found feathers in then so I am now going vegan

The food was good, no complaints there. This location needs to focus on presentation. When we arrived there were three customers so they were not busy. A lot of the tables were dirty and the floors were all so sticky. The windows were super dirty and dusty so that for sure has been a while since it had been clean. read more

Burger King - Burgers Near Me - Delano, California

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The longest I have been waiting in a drive thru in my whole life! One car ahead of me and we have been waiting for 20 minutes.. still no movement. Waited 15 min to even order. This is a joke !!!! read more

My fiancé received a notification that his card was used at this store. He never went to Burger King today nor has he since March 24th, and I know because I had him look at when the last time we went And how much we spent. I have called the store literally 9 times and I have the call records to prove it and each time I called, it went would just continuously ring and no one would answer yet the store says they are open. I live 2 towns over so I can't just get up go to the store and speak to someone. Im Very irritated and honestly will just be contacting higher up because it is clear that whoever they have working can't be trusted as well as clearly can't do their job if they cant answer a phone. This store is rarely busy therefore there's no excuse on why the 9 calls were not answered. read more

I was in the area and had to stop by here to get lunch really quick. So, after I got my food, (I got onion rings instead of fries), I asked for ranch. The worker said we charge 27 cents. Wow, I was surprised you don't get at least one free sauce. I mean onion rings and ranch, are like salt and pepper, or hamburger and bun. Once you order it, it's understood it comes with it, right??! Anyway, I gave her $0.30 and waited for my 3 pennies just cuz... Oh and my order took like 10 minutes and I was the only customer. read more

Burger King - Burgers Near Me - Delano, California

No complaints. Their onion rings are good. They didn't charge for ranch. Service was friendly. Long lines due to COVID shouldn't be counted against them. read more

Im pretty sure that dog food taste better than what ever Burger King is serving, and also my grandma moves faster than their drive thru line read more

The employees are friendly and fast. I ordered my food and got it in about 5 minutes. The building is old, but don't let that stop you from eating there. It can use a remodel in my opinion. Overall I am satisfied with my visit here. read more

The BK in Delano is dirtiest BK I have ever been to. I walked in and the employees were playing loud music in the kitchen which I have never seen before at any fast food restaurant. The dining room was dirty. The bathroom was filthy with broken paper towel dispenser hanging crooked on one screw. I will never go here again. read more

I went thru the drive-thru, service was fast and my order was perfect. Young man at the window was very friendly and polite

How is this place still in business?????? The service is worst I've seen. Ordered online was charged then get to the drive thru and according to employee they never received the order, they made me pay again and gave me a number to call for refund as if that's not bad, the bread on the whopper fell apart because it was COLD. the fries did not taste like fries anymore they tasted like nothing but oil, disgusting and disappointing this place should really hire a completely new team. A more responsible team otherwise I'm sure it won't be long before they close it down read more

I would gladly give this place a zero rating if it was possible. This place has the biggest collection of dim witted employees ever assembled at a fast food restaurant. I ordered a meal in the drive-thru waited 25 minutes to get to the window only for the person at the window to take my debt card and disappear for another 5 minutes only to come back and ask me to to go inside and pick up my order. I go inside, which is a complete mess by the way, and the guy at the counter gives me my card back and asks me if I'd be paying cash or card. After trying to explain to him there had my card over 15 minutes now he decided to tell me the card machine didn't work. Even though drive-tru customers were paying with theirs. He then says I can go back through the drive-thru and pay. I said sure and drove off. Went to Jack in the Box across the street and had my order in 9 minutes. I'll never return to this location ever again. read more

The absolute dirtiest, most unclean fast food joint! Food and napkins on the floor, tables, soda on the ground, footsteps visible everywhere from shoe grime, hand prints all over the glass! this place was a pit! The truest form of taco truck dirty! read more

Ordered a medium, they gave me a small, Ordered chicken fries, got old and cold ones. Also, whats the point of drive thru if they tell you to park in the front and wait for your food? read more

They gave me a bunch of ketchup even if I forgot to ask for it. That's a plus plus!!!

Good food place is a bit messy needs some cleaning. The cashier was really friendly. The place could use a remodel too.

This place use to be good back in the 1990s. Nowadays Burger King has fallen behind the rest of the corporate burger fast food restaurants. Customer service here is pretty bad. No motivation at all from it's employees. The drive through awfully takes a long time even for simple orders and for a couple of cars. I hope whomever franchised this location does not find out about their drive through times because it's awful. read more

Service takes too long, I always have to park and wait for my meals. Attendants are rude, tend to rush you. Horrible expirience with the food. Almost always cold. I only like going for the iced coffee. read more

Guys outside taking orders to try and help speed there times... Food was still bad!!!!

Just left this BK location. January 3rd around 9am. Best customer service!!! And super quick!!! Thank you!!

I went to the drive-thru to order something sweet, so I got two shakes. One was red velvet and the other was Oreo. My sibling was complaining that his shake tasted weird. When we came home, both drinks seem to have flavors that the other had. So we knew they had not cleaned the blenders properly. Bad service and no proper cleanse of equipment read more

Uhhhhh no. I drank days old of ice coffee. So watered down and nasty. Get it together peoples.