Hometown is just what you would expect from an independently run restaurant. Food is hearty, not…read moretoo greasy, large array of menu items concentrating on breakfast, burger and fries and sandwiches for lunch. Service can be spotty but usually pretty good with friendly servers. Coffee more along the lines of food service plain but works well if made fresh. Weekend brunches are a specialty and it does draw a crown so be advised.

I should have known not to enter this establishment as I was entering the parking lot on a Saturday…read moreevening at 7pm, busiest time of the week for restaurant businesses, and the parking lot was empty but one car. I took my chances with my granddaughter and regretted it. Prices way to high for the quality of the food and service. Service was poor, waitress cussed a few times trying to make humor...not cool with my 11 year old granddaughter in tow. Plates piled up on our table as I tried taste testing something of quality on the buffet and had to hunt down waitress for check. I would hate to see what would happen if they were actually busy. Yikes

The BEST experience! The staff was so amazing and gave me recommendations when I asked for them. I…read morehad chicken sandwich which was delicious. Then I wanted some side and they suggested cheese curds over cheese fries. They offered to make the cheese curds chili cheese covered to have the best of both. So delicious! Honestly, great staff. 10/10

A+. We enjoyed eating here en route to important appointment. Very clean and well-organized…read moreestablishment. Food was tasty. Service was excellent, expedient, and caring. Alan was professional, polite, respectful, courteous, and friendly. Woman, who prepared our food, was professional and focussed. We wish everyone cared like they do. This is old-school Americana A&W at its best. Thank you all!

I had sworn off Subway after some bad experiences, but this location was right on our way to the…read moreairport so we stopped to grab some sandwiches for the trip. They were working on a very large order so I had to wait a few minutes before placing my order but once I got my order in everything was prepared quickly and all of the meats and veggies were fresh and tasty. I was given a discount because I happen to hit the right sandwich for the day and the staff was very pleasant and helpful. We'll try this spot again next time we're in town

I pick up noon lunch every work day I don't even have to say what I want my sub gets made right…read moreaway keep up the good work noon lunch crew

I have never had better chicken fingers or fries anywhere and talk about hot!…read moreI've tried all the chicken chains and this is our favorite.

I've been to this location a number of times. Yesterday (9/15/26) the tender size was 1/2 to 2/3 of…read morethe normal size. I get times are tough, but when I'm getting charged $11 for what was less than what I can get at Dave's Hot Chicken... Let alone Slim Chickens. Looks like they have lost my business. Too bad, you were decent when you opened, but your latest portions of chicken are just too shrunken to ignore. Still decent fries.

Thinnest amount of meat I have ever seen on a sandwich. Had to ask for more onions and the cheese…read morewas sparse. But, the bathroom was very clean.

One guy that works there (curly hair)is nice good service, love the food! Super convenient for…read morelunch break.

The Drive thru line was LONG but we only had to wait about 5 minutes. They were fast and efficient…read moreas well as accurate. Our order was correct and the food was fresh. The employees were very friendly as well.

We stopped here to grab a quick bite between appointments at the hospital. Quick it was not. We had…read moreto wait for our food. It came up and then the drive thru person took it even though they were waiting on more food. Garbages were overflowing. Tables were dirty. I will not be going back to this location.

They had amazing customer service when i went there with my grand kids last weekend! I was really…read moreimpressed

I have came here a lot and never had any problems, however today was genuinely the worst experience…read moreI have ever had anywhere. I was with my friend and we both ordered inside. Everything was good, I asked for extra guac and he put extra guac, then when my friend asked for the same on his bowl, he said it would be more money. He said never-mind. I was not even aware extra guac was an extra cost because I've gotten it so many times and not gotten charged. Then, my friend went up and asked how much extra guac would be, the guy put it in a large and said it would be almost $3 and my friend said never mind. Then some guy in a purple shirt, with the name of Alphonso or something like that, went up to him and said "Go to Chipotle if you want extra guac then" and proceeded to tell him off. I didn't know about this until we were almost done eating, my friend told me and I was appalled that that was his reaction. Who tells off a customer for changing their mind after hearing the price, then tells us to go to their competitor? I then waited until the line of customers was empty and asked to speak to a manager. I spoke with a guy in a black shirt and said that I was upset with an associates reaction for asking for extra guac. Again, I wasn't even aware it was an up charge.... And I was totally willing to pay for the up charge. Then the guys in purple, who made the disrespectful comment walked up to me while I was having my conversation with the manager. I told him I was upset with how disrespectful he was to my friend. He then told me to "Get out of here" and how we are "Not welcome" because I voiced my concern with how he was talking to customers. He then claimed to be the "General Manager". I clearly told him that I am not looking to get anything, and said I'm more than willing to pay for extra guac, I was just appalled on how he spoke to us. He then told me I need to leave or he is calling the Police. Not even kidding, I said "You're going to call the Police because I am telling you that how you spoke to use wasn't okay?" I said okay, what's your name? He said it twice very softly and I couldn't hear him. I asked if he could spell it because I couldn't hear him and he said no, "Get out". We then walked out of the store and were getting into my vehicle. He then proceeded to walk out of the store to my car and say "You piece of shit, you're a kid too". I asked him "Why are you out here? I am leaving" and he said "Fuck you". I am actually appalled by how this individual behaved, especially as the "General Manager". I never complaint, even if the food was bad, which in this case it was amazing, but I will not put up with disrespect from anybody. Especially when we had no bad intent. I figured the actual manager would come out and apologize and "have a talk with him". Nope, he actually came out claiming to be the general manager and was 10 times worse. Threaten to call the police on a PAYING CUSTOMER who was concerned by the disrespect they were shown by an associate, not even the food! Worst experience I have ever had anywhere.

We had food from cinders east side Appleton. Not one thing was right regarding order. Exp 1 burger…read moremed. pickles, onions Second med rare pickles no onions, came loaded with onions. NEW COOK?

Ordered a haddock sandwich, fries with a side of cole slaw. Typically sandwiches automatically…read morecome with french fries. But confusing online order says a side of cole slaw is $2. Little did I know you lose the french fries if you swap with cole slaw. Odd when a separate side of slaw is $2.49. No fries. But then the sandwich was skimpy. Leaf lettuce bad! All for $17.99. Rip off