I order from this location from time to time because it's the closest location to my home. The food…read moreis always pretty consistent, what you expect from Whataburger. This time I ordered a customized double, and my family ordered the patty melt. Everything was good and it was ready when we arrived. The reason for the rating is the service here is always poor. No smiles, you don't get greeted when they see you. I have been in line waiting when no one's at the register numerous times, when someone finally comes out of the kitchen they stand there with a blank stare, as if saying "what do you want?" Many times an order was supposed to be ready when I arrive, according to the app, and they haven't started making it yet. I hope management reads this review because if they fix this one thing, I really believe they will increase sales significantly.

Been to this Whataburger several times. It's always delicious and I've never had issues with my…read moreorder. This latest time, I arrived well past the time my online order was estimated to be done and still had to wait about 15 minutes after checking in on the app, but I was in no hurry to leave anyway as I had a bit of a drive to get home. Whataburger is easily my favorite fast food burger. I just wish they'd bring back the Lemon Pie.

We ordered two big plates delivered to our home. Only 1/2 our order was delivered. I called the…read morestore and they told me to bring my receipt in and they would refund the missing items. They did not offer to send the missing items or to correct the order. Terrible service.

Does this look like honey sesame chicken to you? Me either! SMH. I got some very spicy looks like…read morethe fire cracker dish that I couldn't even eat! If you're out of the chicken, at least give me the option to choose something else that I'd like!

I heard about this place in Los Angeles and flew to New Mexico for business and had to try it. I'm…read morevery happy I did. The food was amazing and the service was perfect. The food was made with true love and was so flavorful. In fact, I had to meet the person who cooks with such love and get a picture to her. I'm used to so cal Mexican food but from now on this is my spot when I come to NM.

Wish I had pictures but it was all too delicious I ate it all! I got the Caldo de pollo which was…read morethe best I've had here in NM! Not many places have it and usually when I order it I'm sorely disappointed but not here! It also came with homemade corn tortillas, chicken was tender and cooked to perfection, broth was clear and flavorful. My daughter likes the pancakes and fried egg which always comes out delicious! My other daughter got the bean burrito which is gave 2 thumbs up on. Last time we came here I ordered the enchilada plate with carne and a taco and that was also delicious! This place is a hidden gem, delicious food, clean, friendly customer service overall, I'll be back again and again!

Ordered to go yesterday. There were two baconators, two chicken nuggets, fries and a drink. The…read moreorder was ready quick and everything was good. This location is rated pretty low, but my experience was good.

4/2/25 (528 / 550 location)…read more I should've known something was up when there was no one in the drive-through lane and no one inside the restaurant. My order consisted of a burger, a spicy chicken sandwich, 6 piece nuggets, fries and a large chili. The entire order came out in less than 20 seconds. Red flag #2. The chicken was not spicy, flat, cold, and tasteless. The fries were not fresh. There was NO meat in the chili. The nuggets were cold and had a spongy consistency. The burger was the only thing edible everything else went directly into the trash. Over $27 wasted. Never again!!!

So I am updating my previous review because the manager responded. They asked if there was anything…read morethey could do to improve, and I appreciate that, so I'm adding a star. But this is the reason for the previous review. Look at the advertisement and look at what I got. I know it's corporate trying to lure you in, but it should at least be close. Don't get me wrong, the burger tasted fine, just not as advertised. Would I get another one, maybe maybe not. Will I be back, certainly. Thanks for reaching out.

Ordered the loaded wedges. Huh? Just a few tiny potato wedges that left most of the box empty with…read morea tiny bit of cheese sauce that did not even cover them and a tiny squirt of sour cream. Plus less than 6 minuscule bacon crumbles! Huh? Had to zoom in to find them. All mine for $4.30. Talk about a rip off. I had to go around the corner to space number 1 to have an employee bring it out. Waited about 5 minutes for this? So much for this excuse of a product at a highly inflated price!

It's probably been 20 years since I have gone to Blake's Lotaburger. It's the place that first had…read morea cherry sprite which I didn't order but noticed they had a cherry shake, next time. My itsa burger was good. I wished the fries were hotter though. They were good. Service was good and the store appeared clean through the drive thru window. I'll give it a try again. Next time Frito pie or a chili dog. I remembered they were good.

Ordered two bacon and green chili breakfast burritos through DoorDash. They came really fast, were…read morehot, and made right. I know this Blakes gets some mixed reviews, but they got it right this time. Yummy start to my day.

I haven't reviewed this location in a long time, but last time I did it was only two stars. I had a…read morebetter experience this time so I thought I would update it. I ordered a quarter pounder deluxe meal with an unsweetened iced tea. It's McDonalds, but everything was what you expect. Got served quickly at the drive through and everything was hot and fresh.

So let's talk about the QUEENZ all the LGBTQ DIVAZ WORKING THE DRIVE THRU AND In the lobby !! THEY…read moreREALLY NEED A CLASS IN CUSTOMER SERVICE acting like they have no time for a customer!! And when did online pick up orders have to have the phone that the food was ordered on?? And the food has already been paid for and they try and charge me again ? TF!?

Stopped by for a quick breakfast burrito. The scrambled eggs were made in front of us and FRESH!…read moreThe service was friendly and kind. The interior of the restaurant was clean. Well pleased with our experience for a chain restaurant Thanks again, Bill

The staff here is always so kind, polite, and professional. The food here is always consistent. The…read moretacos are good. Best place to stop on my way home from Albuquerque to Rio Rancho through Bernalillo. Bernalillo has the best Del taco cause I have been to them all I travel the state and this one is my fave. it's also very clean on the inside and their trash cans are never filled to the brim on the outside very well kept property. Thank you for keeping it so clean and beautiful. Thank you Erica!

To-go meal tonight. No white meat available....ok…read more 16 piece chicken wasn't quite fully cooked Even waited while they finished cooking order The chicken wings we ordered were okay so i would say those were safe We keep trying this location every now and then. Seems to be more of the same each time Should not have to worry about undercooked food

I'm usually pretty generous when it comes to reviews, but this place is the pits. I mean, holy…read morecrap. I have read some of the reviews, and I guess Todd had a different manager than I. We just moved here, and the in-laws came in to help us unpack. They wanted something so we ordered online to pickup at 8:20pm. It said to pick up at 8:39pm, and it was relatively close. Nothing big, 12 piece, then an 8 piece boneless wings with buffalo sauce, and a few sides. I arrived a minute or so before 8:39 and they didn't even start my order. Didn't even know I had placed one. Should be easy, fried food right? No, they got everything ready relatively quickly beside the boneless wings which they started around 8:50. I know because they gave an eta of 9 more minutes. Even then, and I'm going to rant here. I'm including a picture of my wings. I kid you not, the manager told his employee to cut the chicken tender in half with a plastic fork to make 8 boneless wings. I watched this, 7/29/25. They should post the security camera of this. Holy hell. I asked the manager was he really going to give me cut chicken tenders with a knife and no sauce on them. Not even salt or pepper. He said it was hard, and he's busy. He apologize for the wait, but OMG. Could not believe this. This is an embarrassment, kind've like pooping your pants. You wish it never happens, but when it does. You kind've want to die inside. That's what this place is. Do better guys, that's bad.

Had to get my twister fix! Still the best carne adovada and red chile cheese fries in town! Amazing…read morefood, great service. I took it to go so can't speak to the ambiance.

First off the fries are some of the best fries that I've ever tasted in my life. Perfectly salted…read more Perfectly crispy; Definitely better than all of the other twisters locations that I have been to in the past. (That is why they're almost all gone) Second, the burger is amazing. Super juicy, extremely flavorful and perfectly cooked. The green chili is actually salted, which adds a very complex flavor that a lot of other restaurants don't do and can't even compete with. I am not sure how they cook their burgers, but they are extremely juicy, unlike any other, not to mention the tomatoes, which have a wonderful flavor! To top it all off the diet Dr Pepper washes it all down gracefully. I don't know the manager's name, but he has long black hair; he was extremely friendly. Had superb customer service skills and treated me as though I was family. I will definitely be coming back to this restaurant and anybody reading this review should highly consider THIS SPECIFIC LOCATION! Even if it's a 20 mile drive, snowing and the world is ending; as it would be worth all of the trouble! Thank you guys/gals so much for the best renegade burger I have ever eaten, I will be back!