Order the new bacon whopper melt and the bread is toasted in the picture but not in person at this location....oh yea an my pie was completely smashed!! read more

Horrible service spent 14$ for cold food. I ordered a kids meal for my daughter and it was stale as if the food was left overs from the day before. My crescents we're just nasty. No napkins were given horrible service will not eat at this place again. Ordered today 11-13-21 @ 9:55 a.m. read more

Ordered burgers with no cheese on door Dash. Guess what, tons of cheese. They don't answer their phone most of the time and when they do it sounds like a party is going on. Needs new management. read more

This was my go - to place for onion rings everyday after school during my elementary and middle school years. Eventually as i grew up, the place has changed a whole lot since I last went there. I don't usually eat Burger King or McDonalds anymore now that I'm a big girl now, but both places will always hold memories. This location recently re-innovated their building, so it's a lot more up to date and modern looking now. From time to time I'd have to run errands and stop by here to buy food for the kids through the drive thru and EVERYTIME I go, something is missing. So I honestly avoid it for myself, but if the kids want burger king, what can I do? Haha. Just make sure to check that you have everything before leaving the window. Mistakes happen. read more

Horrible!!! Got my order wrong once I got the right food the burger was cold n dry, the chicken was over cooked and the fries were cold and no flavor! Workers were unfriendly and acted like it was a bother to help me Not going back there !!!!!! read more

Their service is very bad . LONGEST lines ever , they have terrible customer service one of the guy workers slammed the door in my face and locked it when he could've just said the lobby is closed now ! I reported it to the manger and she closed the drive thru window on me . I was respectful about it but I should've went off I'll be wrong if I blow that b*tch up !! I won't be coming back to this location . read more

NEVER EAT AGAIN I got a bone in my breakfast burger this morning at 8:08 PM and I paid $4.26 for you was not the best by that I ever wanted and I usually would love this place but never again never again never again would eat here just because I found a bone in my breakfast burger I it and I checked my other burger it wasn't in there but I still puked and I feel my trust I lost in them read more

Dirty tables, dirty floors, dirty bathrooms, dirty front lobby, dirty around the sitting areas around the tables and booths and dirty windows. Shame on the owner who doesn't care about his business place. If I ever get sick here I might sue the owner. How dare you not even properly train your staff. read more

This will for sure fall in cooperate death eats lol. This place constantly finds a way to disappoint. Made an order with drive thru. Came to window. No one there. Waited 4 mins. Poor guy was working the drive tru and the front counter. Ordered a kids nugget meal, and a spicy chicken sw meal, plus 10 piece nuggets. Horrible after taste for fries and nuggets. Even my little daughter complained that there was a horrible taste. After she chew d her nuggets. Looks like they don't change their fryer oil in a timely fashion for both fryers. Unless they fry their fries and nuggets in the same fryer. read more

This is a filthy terrible place. The coffee was mud. The gal behind the counter said they had no hot water to dilute it with. My breakfast sandwich tasted burnt and smokey. I threw it in the trash along with the coffee. There are homeless people there. And again, the place is filthy. I felt unsafe there. This place needs closed. The food is bad, the place filthy and the worker lied to me. Zero is my rating. Stay away! read more

Customer service here is great. I've always preferred McDonalds over Burger King, but disappointments from Mickey D's down the street has prompted me to try this Burger King which has become my first choice between the two. Don't get me wrong I still like Mickey D's but if I want a quick burger I go to this Burger King instead of Mickey D's down the street. read more

This is the worst place ever as well as the one On railroad in Pittsburg ca. Waited in the drive thru for 15 minutes with only one car ahead of me. Get home both burgers in my order were cold and the cheese wasn't even melted. My order of ciniminis were undercooked and no frosting for them. Hash browns were so greasy. Tried to call multiple times and it doesn't even ring a recording comes on and says mailbox is full. Waste of time and money. Won't be returning. read more

This location gave my father food poisoning. He had gotten two hot dogs , nuggets and fries with a coupon. When at work he became instantly sick but it began to become extreme a few hours after. When I called this location they pull the typical, phone off the hook game. So I came into the location and demanded the manager. Where I was greeted with an unsympathetic individual where even when I informed her that my father's diabetic so food poisoning Is a big deal, she didn't seem to care. Even had the nerve to tell me food poisoning dousent work that fast. Which I replied it can depending on how bad it is. Thumbs up for cruddy food quality . read more

Went to the drive thru the other day and was helped by an employee named Amber. She gave the best customer service I have had since going to this location. She was very friendly and personable! read more

Against my better judgement I came to this Burger King. This place is dirty af. All the tables are gross. One area smells like puke. The poor counter guy seemed like he was the only one there. Doing everything! They need to clean this place up. Almost gave my food away I'm so disgusted. Less than one star, but I had to give something. read more

Booooo!! service was sad. We jus got through orderin and did not get our cups for drinks, we thought it would come together with our order. There were 2 gentleman after us and both of them got their cups for drinks. When we went back to ask for our cups she said she forgot and needed to see our receipt. It ain't even busy and you forget? The whole thing appeared sexist and she didn't even get our order right on top of that. read more

All I like from here is pretty much their breakfast. I usually get an enormous omelet sandwich. Their hash browns are the bomb when you dip it in some ranch sauce. Other than that I will always be a hardcore Mickey D's fan. read more

This is going to sound stupid but I've been to this BK 5 times in the last month for a darn ICEE because I am pregnant and Love them right now. They have a huge sign on the top of their menu advertising ICEE's and ICEE floats but every time I ask for one they "don't have them." Gah! I have had a burger once from here and it wasn't bad so thats why I gave them 2 stars. HAHA read more

Another burger King with no chicken fries!!! I'm just another unsatisfied customer. Stock up on your merchandise, it is the weekend, have everything filled and ready. read more

I walked in and received the best service I've ever received at burger king! The cashiers name w a small Matthew and he treated my mom and I like we had walked in a 5 star diner! That's service. He was so efficient and made sure our order was correct. I never expected to receive such service at burger king! Kudos to Matthew!! read more

I am beyond mad right now let me start off by saying I'm 8 months pregnant and have a craving for an Oreo shake! I went through the drive thru to order and they tell me they aren't doing shakes right now!!! WHAT do u mean u aren't doing shakes right now?!?! It's fine I'll take my business down the street to McDonalds! Thank u burger king for making my nite full of rage! read more

We moved up to this area a few months ago, every time we have had the food at this burger king it has been fantastic (we haven't had food inside yet, just drive through). Usually I order chicken for myself and my wife such as the original chicken strips or chicken sandwiches. They are fairly fast at getting the food out from after you order it and around meal times there is usually a line of a few cars (means the food must be pretty good). read more

This i the 3rd time I have come to this location and they have been out of one of their major items, this time it was only noon. How do you run out of something before the lunch rush. They can barely get your order right either, so be careful and make sure you check your bags before leaving. I will probably look for a new location to take my daughter for a treat from now on. read more

So today at breakfast I went to Burger King and I wanted French toast sticks because it said 1$ but it was 1.19$ I don't care about the money I care that they have probably made thousands of dollars off selling this I am not happy this is false advertising read more

We asked for our burgers to be "off the broiler" and the patties were cold when we got them. The cashier didn't know some menu items and told us they didn't have it. After talking with a cook she realized they did have what we were asking for. She was the only one in the drive thru and the front counter, so she was pretty distracted (taking an order in the drive thru) while we were trying to order. Pretty disappointing... read more

More of the same complaints as below, plus, it grinds my gears to wanna get an ice cream cone at 9:30 & they have either run out or the machine is being cleaned so, your poop outta 2 headed coins. read more

The staff here is awesome!! I like getting smiled at in the drivethru when getting coffee at 6am, when people are usually in bad moods. Their coffees have always been heavenly and perfectly balanced. A little pricy compared to other BK's, but with its proximity to my home, I'll deal with it. read more

If you have time to kill and dont mind waiting in the drive thru for 30 minutes, come here. This is the worst service at a fast food place. The key word is FAST!! They dont believe in urgency here. read more

Apparently they are no longer open until midnight. For the past two weeks, they have been closing down at 10:30pm. The last few times I have seen them put cones out on the drive thru at that time. I know this because i try to stop here every night I have to work late. Today I was able to make by 10:30pm and get my order. Thankfully I checked my order because they gave me the wrong items. The reason I checked was because I saw the car ahead of me hand their order back and wait too have them fix it. It seems like the staff all just want to go home. Why not do us a favor and just close this location down then of things are going to be this crappy read more

Worst BK ever!!! Every time I come here my order is wrong/items are missing. The 'staff' is ridiculous. The drive thru is helpless. All BKs are terrible. But this one....omg read more

The food wasn't that bad but the order was wrong the cashier lacks customer service skills I recommend to go to subway in same shopping center you'd be better off read more

Food is good here but the odds of them getting your order right aren't. Beware of the drive through and check your order before leaving. Its likely that you will come home only to be annoyed that your order is wrong. read more

Ordered two chocolate cookies to go but when i opened my bag at home it turned out to be only one. Such thieves.

I have yet to have a burger and fries here that were both hot. Ordered a Whopper with no pickles and it came with extra pickles! The windows are always dirty. Bad management. read more

We have given this BK location several tries. Things inside the restaurant remain broken, it's filthy, and most of the employees just don't care. Sometimes there is even a bad smell. There was a urine smell by the soda machine for the longest time, at least THAT is finally gone now. The food is hit or miss. I swear there is the same amount of fries in the large fry container as in the small fry container. So today we try this BK location again. I must be invisible. I wasn't even acknowledged for 10 minutes at he counter where I waited to order...they were NOT busy. When someone finally strutted over to the counter she was obviously put out. The condiment area was a filthy disaster and several tables were dirty as was the floor. We ordered 2 chicken sandwich meals. I won't even tell you what the chicken sandwiches smelled like because it is not nice. Where is the boss? Oh wait...he or she doesn't care either otherwise this BK would not look like it does and have employees with no work ethic. And where is the health department? I can only imagine what is happening with them. Dear Burger King on Bailey Road...please go to In-N-Out school, they will show you how it's done. read more

The closing manager is so stupid. Didnt give me my large onion rings but gave me a small order of french fries. And he also wanted me to pay additional from my onion rings. read more