if I could give this place 0/5 stars I would. I got their their promo burger for $9.99 since it was my first AND LAST time coming here. took 20mins to make my order and this what happened... burger order: basic, but no tomatos, raw onions and grilled onions, no lettuce... what do you see in the photo... tomato had to be placed on the side and trashed, just raw onions, no grill, but had lettuce. second, burger patty over cooked! it's a burger place with MINIMAL options how do you over cook your promo burger. it was so bad I had to throw out the burger, super dry and CRUNCHY! Why was my patty crunchy! 0/5 fries order: fresh, crispy fries... got soggy, and STALE fries. when you bit into it was so stale. texture felt like bitting day old fries that been under a heat lap. 0/5 customer service: none, no one was at the front counter, had 6 people in the back cooking... or trying too. will not come back here ever again. will be asking for a refund from company or credit from my bank. this shouldn't be the standard we she go through for a meal that avg out at $10. if any improvement, teach your staff to do the basic of cooking a burger or just get a robot, pretty much your whole front ends presention is boring. read more

Burger Boss - overcooked patty... hard to eat and hurt root of mouth... 0/5 - Burgers Near Me - Tustin, California

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My family has been coming to Burger Boss for years. This has been my favorite place to get a burger. We drive up from San Diego frequently just to get our favorite burger and cheese fries. You can tell everything is fresh. However, this last stop in I was pretty put-off. The place felt dirty, like there is just a lazy attempt at cleaning up at the end of the day. The bathroom was disgusting with mold in the toilet. It really made me not want to come here again. Who knows what the food prep area looks like. It will be sad if this business closes because cleanliness has slipped due to the current employees. read more

Burger Boss is cooking up some of the best burgers I've had in all of Orange County! They're a fast-casual burger joint serving 100% grass-fed halal beef and proteins that are never frozen You can choose one of their chef-inspired signature burgers or build your own with their 30+ toppings I tried their Ultimate Boss Burger and it was one of the best burgers I've had all year. It comes with 2 juicy patties, turkey bacon, Chipotle mayo, and grilled onions on a brioche bun. You can really taste the quality and freshness of their ingredients in every bite And if you're a seafood lover, they just came out with a new wild Alaskan salmon burger that's delicious too Add fresh cut fries and a creamy milkshake to your meal to make it the ultimate boss experience read more

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No one available to take my order, forced to use self order screens, focus of the touch points is off, too frustrating, left hungry. Four employees visible, but none looked up. read more

This review is for Jonathan aka Jon. We've been coming to Burger Boss for years. Recently they've had some turn over and one consistent friendly face is Jon. He remembers my order, that's how often I'm here. The food is always delicious and makes sure I have hot fries. Shout out for always making me feel welcome. This review is long overdue. read more

Don't go if you are interested in the fish sandwich. Despite their advertising everywhere about the fish sandwich, they were out of it when I arrived at 12:30 in the afternoon, on a Friday, during lent. Obviously they need a new supply chain manager. Lost customer for life. read more

I got the meal that comes with drink and fries. I also tried the ceasar salad. Here's everything that's wrong: 10 dollars for a the smallest portion of chicken on the ceasar salad and even less green leaves. Was expecting to receive salad as an appetizer but no. Also grilled chicken was burnt. The meat portion on the meal was less than other burgers. It did taste good tho. But just wasnt 1/3 lbs. The fries were also mid. Small portion. They used to bless you with free fries with a yelp check-in. No more. The soda machine dispenses flat soda. Total came up to ~30 dollars. I'm a long term BB customer. Not worth it anymore in my opinion. read more

Not sure what happened to our family's favorite burger joint - Burger Boss - but the burgers and especially the fries did not taste the same anymore. We dropped by a couple times on the weekend around 8pm in June/July 2024 and the staff already started cleaning up putting the chairs away so it felt uncomfortable sitting down to eat. The burgers lost the fresh taste and the fries tasted like they were old. Condiments station were out of ketchup and it felt so unfortable asking the staff because they did not look happy. It hit or miss with the staff here now. I hope the burgers and fries taste great again if I return. read more

Burger Boss - Burgers Near Me - Tustin, California

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I discovered Burger Boss last year and have been enjoying it until my experience today. I got my regular original boss burger with fries. The burger was pretty good but I noticed the burger bun got really soggy halfway through my meal so the toppings were dropping everywhere. Not a big issue though. My disappointment was the fries. It was kind of stale and hard. Also very bland so maybe they forgot the salt? I couldn't finish my fries as it was like chewing cardboard. I was curious to see if other customers were having similar experiences and sure enough I read recent reviews about the fries. Looks like they need to improve the way it's cooked. Otherwise, it was just an okay meal today. read more

Burger Boss - Need to improve the fries. - Burgers Near Me - Tustin, California

This is the go-to burger spot for me and my family. The food always tastes great, but more importantly the team that works there makes us want to keep coming back. They're always upbeat, always making sure we're taken care of and asking us if there's anything we need, and just always making eating at the restaurant a great experience. Don't find customer service like this at many restaurants these days. read more

I would definitely recommend Burger Boss. The food is tasty, the service is great (the staff recognized me after just a couple visits), the store is clean, and it's local! Prices are higher than a chain, but so is the quality. Wait times vary but I've never waited much more than 10 minutes even in the afternoon. Happy hour is a good time to visit too!! Menu Insights -- The Classic Chicken Boss (crispy) has a familiar essence to Jack's Chick N Tater Melt sandwich with the chicken, ranch, and cheese combo but it's like the elevated, less greasy cousin since it's fresh and has some veg. The grilled version is good too, but not as juicy as I'd like. Sweet potato fries are my favorite fry side so far. Crispy outside, soft sweet potato inside. Not too salty. Onion rings are good but I miss the onion straws which I tried at their Mission Viejo location. The Garlic Herb Mayo dipper is #1 in my book. read more

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Poor customer service. They made my burger wrong, which is no big deal, things can be remade... but not here. They scrape the toppings off, put it back together and give it to you. At least show the effort to make a new burger for me how I had ordered it. It was a mess to eat. read more

Food was good shakes are really good a whole lot more but it's the food is really good. We loved it and we're gonna come back me and my fiancé. Service is really good friendly and they help you if you've got something messed up. And the ambiance store was clean and everything else looks great in here. We'll definitely come back. read more

Love the concept of a build your own burger where you can customize all your toppings and protein to create your own. The space itself is very large and there is plenty of parking. I loaded my burger with a bunch of vegetables and went for the black bean burger. I also chose to get a side of fried zucchinis and sweet potato fries. The burger itself came out gigantic but I wasn't a huge fan of this black bean patty. It felt really mushy and was falling apart midway through eating it. The fried zucchinis were definitely the highlight of the meal because it was crunchy on the outside and soft on the inside. Overall, great concept and pretty cool place to try at least once. read more

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Went to Burger Boss in Tustin, for the 1st time. I love a good cheeseburger, but can't eat red any longer. Had the turkey burger, and the staff member who brought it to my table, asked me if i wanted any other condiments, he suggested Garlic Herb Mayo, best turkey burger I have enjoyed in a long time. I will go back. food was tasty, service was excellent. read more

My son wanted to eat Halal beef burger so we decided to come here . We used to visit the Boss burger in Lake Forest years ago. It was a delicacy to have a grass fed halal burger back then . My son loved it and gave it a five star. Me and my husband also devoured our burgers . Great experience! Halal beef. The service is great and ambiance is relaxed. read more

Came here to get lunch for my coworkers one Friday and had a great experience. Highly recommended if you're hungry for a good burger read more

Burger Boss - How come the kid's drink is so much bigger than my craft drink? - Burgers Near Me - Tustin, California

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The burgers are good, last set of fries were over done. The menu for new people is confusing because of the language. No one ever comes to the front to take the order or to ask if there are questions. They yell from behind the grill. The selections have dollar signs so its not clear what included and what is extra. "Boss your burger" most people will have no idea what that means. Its cool in a sense but not for the average person wanting a burger and fries quick and easy. People could easily be turned away with a loss of buisness for these things. Food has been good. read more

My favorite place for a Burger with a grilled chicken, mushrooms and jalapeños I love that you can build your own burger. read more

The service is quite fast and they have electronic ordering booths as well. you can eat indoors or outdoor on the patio. The beef is grass fed and they have specials. This month was a birria burger. You're able to completely customize your burger as well. There are chicken and turkey options for those who don't eat beef. Would come back. read more

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Wife and I decided to give this place a try and we were glad that we did! This place was delicious and the service was great. The person taking my order at the front was informative and helped me decide what to get. I built my own burger and got both regular and sweet potato fries. Both come with a sauce of choice. I ended up getting whatever was recommended (forgot what I got). My wife got the bbq burger. Both burgers were freshly made and took about 10-15 minutes for them to bring out the burger and fries. However, the wait was worth it. The ingredients seemed fresh and it was very tasty. The fries were nice and crispy and tasted great too! We also indulged with a mango lemonade which is highly recommended. If you're in the area and love a good burger, give this place a shot! You'll enjoy it! read more

Burger Boss - Burgers Near Me - Tustin, California

We received a card in the mail for a $10 gift card and a buy 1 get 1 free, so I'm giving them 4 stars = "Good", but realistically this place is a 3 - 3.5 as it was nothing that special given that it's burger and fries. Price of food have drastically increased again and again in the past couple of years due to corporate greed piggy backing on pandemic supply chain shortage reasoning, a burger at a fast food place has gotten to the point where I expect table service and friendly service with a smile. I didn't get the table service I was hoping for here, but got the friendly service with a smile and the burger was pretty good. Not having the In-n-Out or Shake Shack line is a bonus. You definitely should add some toppings into the burger because the beef is....well just beef, grass fed and whatnot, but it's still just a beef patty with a nice char. At the end of the day this is a place out of convenience for some that are not specifically looking for grass-fed beef. If I wanted a burger and didn't want to head over to In-n-Out, Habit or Red Robin down the street then yeah, I'd totally get this over McDonalds, Carl's, Wendy, Jack etc. because this is a better quality and bang for buck burger. read more

tl,dr: one of the nicer burger chains. Likes: + The food's pretty tasty. + Attentive, helpful staff. + They have two self-order kiosks. + I like that they have a soda machine so I can easily replenish my ice water on-the-go. + They have two restrooms. Good! Every restaurant should have more than one. + Abundant parking and seating. + This is one of the several restaurants in the Tustin Legacy Village that are super convenient for me to grab a meal break in between my long pickleball sessions. Tip: Yelp check-in for a free side of fries. Non-likes: - The food comes out slower than the average burger joint or any fast food chain. Maybe it's cuz they honor their commitment to freshness. I had: $8.95 Original BOSS + $1.10 American + $6.95 Crispy Chicken Bites + tax = $18.32 read more

I had been here once before and remembered it being good, but wow this place was really great this time! We used the digital ordering system which was easy to use. I appreciate that they serve grass fed beef only, which I think validates the higher price point. They have lots of topping options and the flavors are great, especially the flavor of the beef. The place is clean with lots of seating, indoor and outdoor. I would recommend giving this place a shot. read more

Came in I got welcomed, wanted to pay cash...waited patiently 10 mins none of the 3 people working came to the front to take my order. They had 1 order on the screen no one else in the lobby. I walked away instead. Zero customer service no lead nor manager on site. read more

Went here for the first time and thought it was solid! I tried the fried chicken burger and classic. Both were very good, so you can't go wrong! I think the fries were mid. Not super crispy and not super amazing. Check in on Yelp for free fries! The boss sauce was very much like thousand island so if you like thousand island, it's great! Overall, I would come back but prefer the classic California burger chain just for the price and value. read more

Amazing burgers and fries. Service was okay. Nothing special about the ambiance just another burger place.

New favorite spot alert! I recently tried Burger Boss, and wow--the Mighty Boss meal did not disappoint! The grass-fed and grass-finished burger was a game-changer. Not only was it delicious, but I felt great knowing it's lower in calories. Who knew a burger this tasty could be guilt-free? I went with the Original Boss (Mighty size!), added fries, and an iced tea--all for just $9.99! It's rare to find a meal that's both healthy and such an incredible value. Can't believe I could get this kind of quality at such a bargain. I'm definitely coming back soon. Burger Boss is a total win for anyone who loves a seriously good burger. read more

As a food snob I take burgers fairly serious. As a Californian, I know that we have the most burger joints than any other states and that US consumes 20 Billion burgers a year! At first glance Burger Boss looks similar to their East Coast competitors Burger Fi. Both have grass fed beef, similar color of the franchises and similar sides. I've had both and the edge definitely goes to Burger Boss. Not only are there more options to customize your burger but also their drink menu is "no joke"! Plus there's so many ways to order, at the register, touchpad or call in! There's nearly 10 (if not more) sauces to customize your burger from chipotle mayo, garlic mayo, siracha, spicy mustard, and much more. For my non pork eaters they only use Turkey Bacon (that's right no cross contamination opportunities) on their loaded fries and burger toppings. All of these options at an equitable price point and the amazing customer service is free! So how did it taste! Onion Rings - if you're into the beer batter crunch look no further. Nice, hot, semi sweet and made to order. Clean grease to the rings were not super oily. Major bonus was that they were not overly seasoned either. Ultimate Boss Burger - I added some pickles and jalapeños and took off the turkey bacon. I got a side of their Nashville hot sauce to add a kick and let me tell you that what it lacked it heat came through in flavor! First Off ( I should have got a single ) the first bite is a instant game changer. Between the cheese pull and the smoke coming off this burger I knew the 11mi drive was worth it. There's a sear on the patties that you can see and taste as this might be the juiciest franchise burger ever. They boast about their grass fed beef but you can tell all the ingredients were intentionally selected to make the best quality product! No short cuts + quality products and lots of pride = an instant classic Burger Boss you've put Tustin on the map! read more

This is the spot for customizable burgers! Choose your choice of protein, bun, cheese, sauce, and toppings. The service is friendly and welcoming and servers bring out the food to your table when it's ready. I decided to go with the pre made burgers which are already customized for you. I got the Breakfast boss, BBQ Boss, Boss fries, and their new onion straws. I enjoyed the Breakfast Boss the most because it came with an over easy egg that had the perfect yolk pop. The beef was juicy and the sauce was light. The BBQ Boss was decent and came with their new onion straw topping. Their Boss fries are loaded with bacon, onion, cheese, and thousand island sauce. Their new onion straws were my favorite because they were basically onion fries and they were delicious! I would recommend coming here to customize your burgers to your liking with their quality meats and try their new onions straws! read more

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Once a month I treat myself to a burger,whether I cook it myself or treat myself & l like half fries & onion rings. I ordered & ate my meal there.The table I chowed needed wiping off but the attendant was happy to wipe it off for me.I ordered a simple burger, one patty, cheddar cheese, lettuce , tomato, onion & secret sauce on the side.The bun was soft & fresh.The onion rings were simply delicious. Nothing fancy-dancy about the place, just simple.Great place for sports teams, families with kids, ect...the place was clean except for a few tables.I'd eat here again.Customer Service was good. read more

Burger Boss - Entrance - Burgers Near Me - Tustin, California

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Came here to try out the burgers. Large parking area and it wasn't too crowded on a Saturday lunch. These boss of a burgers were huge. They really get you full. I got the ultimate boss and it was heavy. A lot of flavors but the meat was a bit on the drier side. I also had the bbq boss which I thought was a better since the meat wasn't overpowering. Good flavors, loved the onions straws but meat was a bit dry too so added some extra ketchup. For the sides I tried the onion straws and these were an absolute winner. Crunchy yet not greasy onion strips, I enjoyed these more than normal onion rings. The boss fries were also really good as well. The cheese, sauce and bacon strips brought it all together better than animal style in N out fries. The drinks were pretty sweet so I watered it down but really refreshing after a burger. Overall the meal was delicious and knowing that the meat is grass fed made me feel better. Service was great and the workers helped with any questions we had about the burgers. Will be back! read more

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DoorDash Good food halal u like the matcha. Rh. Lobster roll. Rh. Fashion island burrata

The good sida is, burger s here have a good flavor . The fries are ewally the worst i hVs wver had in the history of of fries. Wait is long

Burger Boss... is the boss! Love that you can customize your hamburger- but also love the amazing $9.99 combo meal. I can also like that the meat is good quality and all their sauces are amazing! Definitely recommend eating here. Staff is friendly as well. read more

We went to this burger spot...on a whim. I am so incredibly glad we did!! The service was great, food was great, its nice and clean in here!

I have to admit, this burger joint was amazing. The grass fed beef truly had a special taste to it. The special seasoning and sauce used was also exceptional. Well worth the visit. Also, the french fries are not frozen and cut on the premise. Seasoned just right as well. read more

Burger Boss - Burger Boss - Burgers Near Me - Tustin, California

Burger Boss always tastes super fresh and made to order, whether it be dine in or to go. I don't think you could go wrong with any burger you order. I've tried both the Original Boss and the create your own - they all have been great! The fries ($3.95, one free dipper included) were also made fresh, but I wish it were a little crispier. Overall, a great place for lunch or dinner if you're craving a burger. Service is great & location is very clean! read more

Burger Boss - create your own! - Burgers Near Me - Tustin, California

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Great food. Burger is grass fed!!!! Cooked all the way through, just the way I like. I also ordered a cookie. Non GMO, cage free eggs!!!! Wow, is this place for real?? Thank you Burger Boss. read more

Took 30 minutes for a one small burger and fries, this was my first time here and the patty for the burger was non existent I never seen a burger so thin and terrible. Had high expectations don't bother coming here if you actually like meat you'll get a mouth full of veggies and bread. 1/10 read more

Burger Boss - Burgers Near Me - Tustin, California