NEW location of Burberry at the Grand Canal Shoppes on the second level closer to the Palazzo. While staying at the Palazzo on a recent business trip, I meant to browse the Grand Canal Shoppes and happened to see the sign that they now have a Burberry. I couldn't resist the urge to walk in and browse around. This location is unlike any location I've been to before. The staff looked very... casual. They were still nice but I didn't feel that VIP service I get from the South Coast Plaza location, back in California. I didn't intend on buying anything but I saw this Icon Stripe and Leather Business Card case that I had been looking for. Apparently there is a low supply of these and it was one of two of the last ones this store had so I bought it!!! They packaged it in a nice bag as usual and check out... but none of the special fancy champagne perks like I usually get back home. I would only make a purchase here if I can't get the product in person at another location. It's just better than shopping online. read more

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Mark was so kind, he made us feel so welcome and was so kind. 10/10 would recommend him for your next purchase!!

I havnt stepped into Burberry in such a long time but I saw a pair of shoes that immediately caught my eye and I had to have it. They had lots of beautiful and unique pieces. We were assisted by Kevin who was super helpful and giving us more knowledge of the new creative designer for Burberry. I'll definitely be coming back here and will work with Kevin again. read more

Stopped in to pick up a bottle of perfume! I'm probably not the normal customer they serve but I love their perfume!! We were greeted with kindness and treated like royalty while we were there. I would definitely return when we're in Vegas! read more

Note to Review your Receipt! or Don't shop there Tag on the scarf is $540 but salesperson ring up $560. Contacted Store no response, than try their Corporate office no response, even BBB can't get them to response. Just looking for an explanation, disappointed none was given with this store. read more

Burberry - Receipt vs. Tag - Men's Clothing Near Me - Las Vegas, Nevada

400th Review! A British Luxury Fashion House! - What's not to Love?! I am girl who has very expensive taste and Burberry just happens to be one of my fave's brands.... It is gorgeous Plaid.. seriously, how can you not love it?! Nice store with a great selection of items, super friendly staff that don't give you "the look" because it is a hign end brand. The newest addition to my wardrobe super hot read more

Burberry - Men's Clothing Near Me - Las Vegas, Nevada

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Berry awesome place to shop, located in the fashion district of Las Vegas! I loved my visit to this store! The sales associate was super helpful in helping me find the right coat with the right sizes and colors. They are a little bit pricey, but burburry is always worth it when it comes right down to it! Their perfumes smell amazing too! read more

Burberry - The awesome coat I found here - Men's Clothing Near Me - Las Vegas, Nevada

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Fabulous. I'm not usually a big fan of Burberry but their latest goodies are far more edgy. And hell, even the shopping bag and tissue paper are high quality. Customer service was excellent, as it should be if yer dropping a metric f*ck-ton of cash. Bought my Warrior bag (sans trendy metal crap... mine is plain black leather) and matching wallet here. Happy birthday to me. Be aware that the Burberry in The Palazzo and the Burberry in Caesars can have different selections... read more

Classy. Friendly staff, they dont follow you like as if youre a theif *ahem..people in 90210..shame you!* I love expensive stuff, but too bad i cant afford them. so i like to window shop. haha. this is the best place to window shop because the staff treats you as if youre really gonna buy something. i feel special. no sales. bummer. read more

Place was great. We even got a card sent to our house telling us thanks for the purchase. Quality. Just say no to Coach. read more

If this is the one in Venetian, than I'm complimenting it. If not, go to the one there instead. I've been to quite a few Burberry's and this is the best one because of the service. I wouldn't consider myself a Burberry fan, but after my last time there, I'm becoming one. I bought a pair of sunglasses there, nothing fancy or anything. I was looking for a particular shade after seeing a pair in San Diego. All three reps went searching for me. Desperation for busy? Maybe, but it shows that they were at least willing to help. I honestly couldn't say no to the glasses: 1. because they were that hot! and 2. after the reps worked that hard, I would feel like a heartless cheapskate to say no. Less than a month later what do I get? A personal thank you card from the rep who sold me the glasses. It was HANDWRITTEN too, not some preprinted generic thank you card, but one personally written by the rep. I didn't buy anything super expensive and yet they worked for me and thanked me as if I bought out the store. Good service regardless of who and what you are tells me a lot about the standards and expectations there. Kudos to you Burberry! read more

Received wonderful service and enjoyed our experience. We worked with Kamila who was super friendly, outgoing and accommodating. We were headed to dinner and then a show when we made our purchases and quite a ways form our hotel. She offered to hold our purchases until the next day. When we went back to pick them up she asked how the show was and offered us a water to take with us. We will definitely be back. read more

So I walk in, not necessarily dressed to my best because I wasn't planning on doing any shopping, but I love Burberry and where I'm originally from, there's no such thing as actual designer stores. So I'm completely ignored by the staff, except that they're watching to make sure that I don't steal anything (yes, I'm white but I guess I just looked like a hobo) anyway, none of them came over to ask me if I needed help or even tell me that there was nothing available in my size (I wear a size greater than 4), and so I was just a little disappointed. I'm not sure if this particular Burberry was in the venetian or in caesar's palace, but it was across from this restaurant with a really pretty dark wood bar as you enter. Anyway, it had super nice clothes, but super poor associates. read more

Friendly staff got greeted immediately. Was looking for the children's clothes but got informed they will no longer be carrying at the stores in the U.S. But still available online. Took a quick look at the costs they had available, nice selection but was told to try again in a few weeks they are starting to get their fall collection. Thanks Burberry I will be back. read more

Just as nice and about half as large as all the major city stores like SF, Beverly Hills, and NYC. I only come here to buy gifts for loved ones, inparticularly mom. So I am not really a shopper per se. The one in SF where I live will suit you just fine, except I have been a little annoyed by their sales staff there so now I just shop at the one in Vegas. This one is located in the original section of the Forum shops that connects from Caesar's Palace on the same side and less than a stone's throw from Wolfgang Puck's Spago. Joanna Hernandez is the one who always helps me, and her service is top notch. She even personally delivered my mom's birthday gift after her shift ended while we were eating dinner. I can't go to anyone else at Burberry but her for that reason alone. read more

Service is the best. Thanks to Arnie. He is not pushy like most sales person. I came i tried on few coats, he is friendly never forcing anything. And then i left. The next day i went back bought the coat from him. Never been to burberry store with a more friendly staff than this one. The store is not as big as the one on wilshire los angeles, but they can order anything if you are willing to wait. read more

Walked in without greeting in the morning. The chinese associate first asked if I am Chinese and knew that I am local. The girl yawned at least 5 times in front of me and was unwilling to answer my questions about items. Maybe she thinks it's a waste of time to serve a local Chinese instead of tourists. I am a sales associate too. I would say it's horrible customer service. The girl will never know when she is judging someone, she makes her store losing money. read more

Ailan was our sale associate, she take her time to help us finding that perfect coat. Me and my husband was happy with our choice. She's so sweet & helpful. Everyone here was nice and friendly, overall we left there happy. read more

took my team to las vegas to celebrate a good year of lots of hard work and ended up with an hour or so to kill before we all went to see Mystere. since we stayed at the bellagio, i was able to make it back and forth from Caesar's palace mall in time and bumped into burberry. normally don't review places like this but geez, what service. i was due for a new wallet. the last one must have been made of cheap leather or something because it wore out too fast. i have a lot of burberry stuff and liked the looks of their wallets so was going to go with that. made a pathetic attempt to wait for a sale by postponing my purchase till after xmas. note to self: burberry wallets don't go on sale, ever. futile attempt to get a discount abandoned, i needed to haul my butt into a store to buy one at retail price. so here i am. and for buying a wallet, they really give you amazing service. they sent me - not only thank you emails - but actually sent me a _handwritten_ thank you note , hoping that i was enjoying my new wallet from the sales lady that helped me, with her card included! wow. definitely a creative way of motivating people to come back to the store next time they visit vegas. read more

Walked in here with my mother and aunt and a sales associate immediately greeted us. The store is clean and well organized with a good selection of goods. The sales associates are knowledgeable and gave good recommendations. read more

Staff/sales were extremely friendly... well duh, they better be (: I went and got three scarves that i've been wanting, all the classic cashmere ones--an ivory one, an navy blue one, and a trench one. To my surprise... THEY WERE ON SALEEEEE!!!! YES YES YES!!! Anyways, i guess its a five star cuz i was just super happy that i got the scarves for such a cheaper price. overall experience, amazing (: read more

Amazing customer service !! I had walked in to the store looking for a specific item. The item was OUT OF STOCK and was pulled out of the website just then. The lady at the store took my information and called me back a month and a half later stating that they had reintroduced the item on their website and she wanted to let me know. She was a Santa in disguise and her name is Leslie !! I would absolutely recommend this store against the other Burberry stores in LV. read more

Do not shop here ... very rude slammed the draw in my face and said have a good day sir when I said "not today" .... go to the Burberry at the forum shops ... much friendlier and always helped with my OTHER Burberry purchases ... read more

This is the second time I've been here, and I am always greeted properly even if I am dressed in jeans and a t-shirt. Some designer stores in Vegas pretty much ignore you if you aren't covered head to toe in their brand. Baldo was super helpful and answered my every question. I needed to follow up on my purchase a few days later and the staff were pretty much on top of it. I like this Burberry location a lot and will surely be back when I return to Vegas. read more

this is where i fell in love with the '07- '08 fall/winter prorsum collection. i was very tempted to make the purchases when i saw it then, but waited till i got back home to get the pyramid spike knight bag. the bag is now recognized everytime i wear it. the shoes and sunglasses that go with it are also a hit. the customer service here is great. you don't get the snottyness that some of the high end designer stores may give. thank you burberry for being awesome. read more

Henry at the Venetian is so amazing. Let me try on several different styles and was nice to me unlike some store where they only let you look at a single bag, then hide the rest in fear that the customer was a shop lifter. He made me feel welcome. read more

Before i really didnt like burberry cuz it always didnt have the size or the stuff i wanted but now i can find all the thing i want from burberry. its a great store. read more

Please send $$ to me so I can complete my life-long dream of owning a Burberry trenchy!

came here a couple times to pick up a scarf and a wallet! never had any problems with service. everyone's super friendly and helpful, too! will be back when i return to vegas~ read more