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    Bumper Buddies

    4.7 (147 reviews)
    Open 8:00 am - 6:00 pm

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Bumper Buddies

    Bumper repair

    Collision repair

    Auto customization

    6 More Services

    Dent removal

    Auto exterior customization

    Paint and scratches

    Vehicle painting

    Rear-end damage

    Mobile dent repair

    Bumper Buddies Photos

    Recommended Reviews - Bumper Buddies

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    Reviews With Photos

    I had a very frustrating experience with Bumper Buddies and would not recommend them based on both the quality of work and the lack of follow-up. I paid $650 for a front bumper repair on my 2014 435i. Before moving forward, I specifically told the technician I was deciding between repairing the bumper or fully replacing it, and that I only wanted to proceed if the result would look acceptable. I relied on their recommendation and moved forward with the repair. The final result was disappointing. The paint had noticeable orange peel, the panel shaping was uneven and wavy, there was overspray, and even the parking sensor was painted over. After reaching out, it took significant effort just to get them to come back out. When they finally did, the "correction" was essentially a quick buff and some minor cleanup -- it did not address the underlying issues. I was then told that because the original damage involved a split in the bumper, the result I had was essentially the best it could look and that it wasn't fully correctable. That was extremely frustrating to hear, because had that been clearly communicated upfront, I would have chosen to replace the bumper instead of attempting a repair. Following that visit, I attempted multiple times over the course of a couple weeks to resolve the situation and discuss a partial refund. Communication was extremely poor -- emails went unanswered, texts were ignored, and I was repeatedly told someone would follow up when no one ever did. At this point, I've had to pursue a chargeback due to unsatisfactory workmanship and lack of customer support. Overall, the experience felt rushed, the quality did not meet expectations, and the follow-up service was even worse. I would strongly recommend considering other options, especially for anything beyond very minor cosmetic repairs. Update to owners response: I think it's important to clarify a few things here, as parts of your response are not accurate. While I did sign off initially, that was based on a quick review immediately after the repair. The issues became much more noticeable over time in normal lighting and daily use. I also had friends and family point out the poor finish and uneven panel work, which reinforced my concerns -- I take pride in my vehicle, and this simply was not an acceptable result. I first reached out again in mid-February to raise these concerns, and it took repeated follow-ups over several weeks to get a return visit scheduled, which did not occur until March 24th. After that visit, I again had to follow up multiple times over more than a week through both email and text with little to no response before finally hearing back. During that visit, I was told that because the bumper had split, the current result was essentially the best it could be and not fully correctable. That is the core issue -- had that been communicated upfront, I would have chosen a full replacement instead of a repair. I also want to correct a misstatement in your response. At no point did I threaten to post a negative review or file a chargeback in exchange for a refund. The message you're referencing was sent only after weeks of repeated follow-ups and lack of response, and simply stated that if I did not hear back, I would move forward with a chargeback due to the unresolved issues. That is not a threat -- it was a final step after multiple attempts to resolve this directly. The follow-up "corrections" did not resolve the underlying issues, and the quality still does not meet expectations. My request for a partial refund reflects the fact that the result did not match what was discussed beforehand, the limitations were not disclosed upfront, and the communication throughout this process required persistent follow-up just to receive basic responses.

    Unable to find correct paint for touch up which looked off
    Solomon A.

    Had a chip and then repaired the body work myself, but the color did not match. Fortunately Justin from Bumper Buddies reviewed the request and tried his best to keep the cost low as possible on a re-spray of the panel. Since I didn't want to get car insurance involved I really appreciate them for taking care of the paint at a very reasonable price. Came over within a week with the matching paint and was able to do it in the comfort of my own garage too!

    repaired
    Peter G.

    Ralph took great care of my vehicle and restored the front bumper cover on my Alfa Romeo to like new condition. The price was very reasonable in consideration to what a body shop would have charged to repair the damage and repaint. Very pleased and highly recommended.

    Julie M.

    Had some paint scuffs and a 4-6" dent on the right rear side of my Ford Explorer. Keith did an amazing job and the vehicle looks like it is brand new where the damage was. Quality of work is excellent for a very reasonable price. Technician arrived right on time.

    Before

    Sloppy Scheduling, Poor Communication, and Unfinished Work I had a frustrating experience with Bumper Buddies. When I first called, the salesman was extremely pushy and pressured me into an appointment and then turns out they never actually scheduled it. I took time off work only to be told they had no record of it, and then they tried to dictate what day they had available next, completely disregarding my schedule after their mistake. I eventually paid $525 for a bumper repair and submitted multiple photos in advance. At no point did anyone mention an issue with "two colors" on the bumper. Not over the phone, not in texts, and not even when the technician was working on it. Only after the job was done did I have to call them to figure out why their work was incomplete. They say they couldn't fully correct the paint and the owner then tried to charge me even more money to finish the work I already paid for, and that he may come out to do it himself but only if he "felt" like it. The grey paint formed bubbles shortly after (I left it alone as advised) and the black paint was never repaired. This place is disorganized, lacks transparency, and doesn't take accountability. I wouldn't trust them with your time or your car.

    Before
    Shirley G.

    I was given a price beforehand - the technician (Jason M) came on the date requested and sent a text letting me know when he was on his way and turned up early The work he did was amazing ... my car looks great and I would definitely use Bumper Buddies again. Jason - you did a fantastic job .. thank you

    Before
    Ron R.

    This is a great service. Fair prices and done at your location. My daughter's vehicle was repaired in her employer's parking lot while she worked. The repair was done quickly and looks great.

    Got charged for them to replace this.. they didn't do it and I was still charged.

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    3 years ago

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    4 years ago

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    3 years ago

    They do great work. They do it for a really good price. And they come to you. What's not to like?

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    3 years ago

    Excellent pricing and service! Friendly! I would recommend Bumper Buddies and no one else!

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    4 years ago

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    3 years ago

    Super job. Right on estimate. Arrived early. Joe did a great job and left no trace of having been there. Thanks bumper Buddies

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    5 years ago

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    2 years ago

    ralph did an amazing job fixing the dent on the rear bumper of my car. will definitely recommend them.

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    Page 3 of 4

    Ask the Community - Bumper Buddies

    Hello, I had Ralph come out a couple months ago to buff out a scratch and the paint is smeared. I've tried numerous times to see if he could come out and buff it out with no response. Can someone help me with this? Thank you

    Hello Matt, Vic here, one of the owners. I'm sorry you haven't heard back from anyone. I've looked through our records and cannot locate your inquiry. Please contact me on my direct number to ensure you receive the service you need. I can be reached… Read more

    View All 2 Questions

    Review Highlights - Bumper Buddies

    Ralph took great care of my vehicle and restored the front bumper cover on my Alfa Romeo to like new condition.

    Mentioned in 31 reviews

    Read more highlights

    Mobile  Dent & Paint Care - After done in hours not days

    Mobile Dent & Paint Care

    (1 review)

    This man is a con artist if he reaches out to you please do not request any work. I had minor…read morescratches on my side door. He came to my house to fix the scratches and apply new paint when he left. This was the finished product. He charged me $400. I had to take it to another auto body shop after being denied by five others because they were afraid to touch or try to fix what he did, they told me that they didn't understand what he did and also that he used a can of spray paint that probably cost 20 bucks as you can see the paint does not match. It does not blend. It looks awful. I've reached out to him several times, requesting my money back, and he has to pay me my money back knowing that he did a terrible terrible job. Do not trust him at all. This man is a con artist. He left my house knowing that this was an awful job and has done nothing to rectify it. do not trust him.

    From the owner: Welcome to Dent Car Az Mobile Dent & Paint Repair…read more Location: Serving Phoenix Az Contact: 623-335-7079 For Instant Over The Phone Free Estimate Feel Free To Send Pictures Over Your Vehicle Damage To The Number Above Our Services Mobile Dent Repair Convenient paintless dent repair right at your location.Paint Repair: Flawless touch-ups and paint matching for a seamless finish Hail Damage Repair Specialized care to restore your vehicle after hailstorms Minor Collision Repair Professional service for those small accident Bumper Repair Expert repair and paint for your bumpers Why Choose Dent Car Az Friendly Technicians: Our skilled team is not only experienced but also warm and welcoming Convenience We come to you! No need to leave your home or office Top-Quality Work We use the latest techniques and materials for a perfect finish Affordable Rates Competitive pricing with no surprises Customer Satisfaction: is our top priority Let Us Restore Your Car’s Beauty! Contact us at 623-335-7079 to schedule your mobile repair today. Perfect Touch Mobile Dent & Paint Repair – Where Quality Meets Convenience

    Ding Doctor - 2014 Raptor Dent

    Ding Doctor

    (71 reviews)

    I've been using the Ding Doctor for over 10 years on multiple vehicles -- Mercedes, Mustangs,…read moreF-150s, and Subarus -- and every experience has been outstanding. I'm extremely particular about my cars, and dents and dings drive me crazy. Unfortunately, I also seem to have a special talent for finding them. Thankfully, Calin's work is amazing. Every repair has come out looking flawless -- to the point where I can never tell there was damage in the first place. What keeps me coming back is the consistency and convenience. Calin is responsive, professional, and dependable. He comes directly to my home or office, always shows up on time, and makes the entire process easy. The pricing has always felt fair, especially considering the quality of the work and the convenience of the service. After so many great experiences over the years, I wouldn't hesitate to recommend the Ding Doctor to friends and family.

    If you're looking for quality paintless dent repair, Ding Doctor is the way to go. My 2024 Tesla…read moreModel 3 ended up with a dent right on the body line of the passenger door, and after reaching out to several PDR shops, these guys impressed me the most. Their communication was quick, the quote was fair, and they didn't try to overcharge like the $450+ estimates I got elsewhere. Calin handled the repair with real skill. It was a tough dent in a sensitive spot, but he made it look like it never happened. Great workmanship, reasonable pricing, and an overall smooth experience. I'm really glad I went with Ding Doctor.

    Bumper Buddies - mobiledentrepair - Updated May 2026

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