****SCAMMER ALERT**** work done 7/13/24 Crappy repair work…read moredone. When he showed up to my work to estimate the cost he stated "the dealer has a part ready" AKA NEW PART. Then shows up to do the work and had a junk yard repair trunk. We decided to proceed still since he "has experience". Such a crappy job. Paint in places it shouldn't be. Hood misaligned. Paint isn't even matching the hood. Then he said he will show up today 7/15/24 didn't show up and is sending us to voicemail. Drives a dark grey truck, has lips tattooed on the side of his neck and has more tattoos. I have attached a side picture of him. He has other pages where he scams too go see it! Don't let this guy scam you too

I posted a positive review earlier per Jose request. Prior to the actual work, Jose was great and…read morecommunicated well. The moment after he's paid, the nightmare begins. Where do I begin: The paint started dripping. The paint didn't match the original paint. There's fading. He ghosted all my requests for weeks to fix the problems. I gave him ample time to resolve this to no avail. His business doesn't actually exist, upon further research. Save yourself the headache and avoid this guy at all cost. I've posted a picture of the paint job. You've been warned.

I took my car in for bumper and blind spot sensor repair, and I could not be more satisfied! From…read morestart to finish, his team was kind and communicative and made sure my car was in good hands. The shop actually does a lot of sensor repair work for nearby dealerships if you are looking for another, more affordable option for repairs. I wouldn't hesitate to return!

Excellent work. Great customer service . Easy to talk too. Fast & efficient . Aurelio is very…read moreknowledgeable in his work . Accessible at all times. Matched the paint and did a terrific job.

Ernesto was prompt in replying to my messages and friendly. He showed up at 8 AM on time and…read morefinished the repair job impeccably within 2 1/2 hours as if nothing had happened to my vehicle. His price was a third of that at the body shop in WeHo. Different than other mobile repairs asking me to come to their workplace far from WeHo, he is a true mobile repair technician who came to me.

Ernesto is a talented man! He did a great job. He was on time. He confirmed my appt. Everything was…read morevery professional and easy. The value was great for the hours of work he put in. I found him on Yelp and he was quick to respond for the service requested. I would definitely use him again.

I came here for oil change and got amazing experience here, costumer service was amazing and they…read moredid the job very fast. in the end when I got my car back I was shocked because they putted cover on seat and wheel so nothing gets dirty. That's amazing and so proffers ion all. Usually body shops don't care about stuff like that but they did and that amazed me. Also inside of the waiting room there was TV and everything for spending time while waiting. They even had coffee machine and soda for FREE. Also on table was hand sanitizer and free masks in case I don't have it. Workers had masks too and they were keeping distance which is very good in hard times like we are having now. Thank you very much Black Lion Collision I will come again for sure. Highly recommend for everyone.

Amazing bodyshop came here to change the oil and it was very fast and clean. Ty very much Black…read moreLion Collision.

Sam the Manager is the MAN! I work on a very busy schedule M-F. Dropped off my car Monday A.M. and…read morejob was complete (front bumper + undercarriage repair) within 4 business days. I picked up my car the same week (Friday) After being stuck in traffic coming from West LA, Sam was kind enough to wait for me to pick my car up and stay after closing to accommodate my time. He was patient upon arrival and Sam even took care of my Enterprise rental needs. Sam also offered for me to drop the car off at the bodyshop and Enterprise will pick up as customer courtesy so I would not have to drive back and forth! WOW, what a nice gentlemen! I cannot express how happy I am with the smooth efficient transaction that Sam was able to provide. Will be using again if needed in the future for repairs/upgrades. Thanks again, Sam! Highly recommended ASK FOR SAM!

They fixed my new Ford Explorer. Debris knocked off my driver mirror and scratched my hood…read more They got it repaired quickly. Paint is a perfect match. Thanks!

Ruben did work at my house excellent work on my short bed gmc very fast on time & affordable great…read moreguy Highly recommended Thnx Ruben for the work

I got 4 estimates - two were ridiculously high, one flat out refused. Ruben said he needed to see…read morethe dent in person to quote it, so he came by, quoted a reasonable price, and got the job done in a few hours. Results are perfectly acceptable. Would happily hire Ruben again.

Express Auto Body absolutely delivered. They didn't hesitate to come out, handled everything right…read morein our garage, and finished the whole job in just a couple hours. Perfect paint match, dent pulled clean out of the hood, like it never happened. This would've cost upwards of $4,000 elsewhere. They knocked out the entire project in under a day for around $550. Absolute legend. We weren't trying to make it look like a Bugatti, just needed the dent fixed and the car roadworthy again, and they more than delivered. Perfect work, done on budget, done right. Hopefully I won't need them again, but if I do, I'm calling them first. Excellent work all around!

Stephen was brilliant through the entire process of my repair. He's clear, honest, prompt, and does…read moreexcellent work. Would recommend him to anyone!!!

scraped front end, new car. I was very concerned about paint match…read more mike from bumper buddies spent 3 hours and the car is looking brand new. Body shops wanted the car for 4 days and double the cost. Dings, dents, and scrapes, BB saved me time and money and did a pertfect job. Shout out to Mike the tech, he is an artist. Randy W

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.