I had NBS do some work for me a few years ago and they were perfectly fine. Back in the Spring I…read morehad another estimate done. I was told I would hear from them in a few days. 3 weeks later, still hadn't heard anything so I called, was put into the salesmans voice mail, left a message and never heard anything. If they didn't want the business at least have the courtesy to tell me so. This left a bad taste in my mouth and makes me wonder how reliable they are now.

Contacted Northern Basement System after downstairs flooded. I got a "We'll get back to you. It's…read morebeen two months and crickets!!! I can't recommend it.

Had damp basement and time crunch with pending mortgage closing…read more With 1-day's notice, owner Todd installed a commercial dehumidifier. The next day, when my sump pump failed, Todd returned and installed replacements. Todd listened to my concerns and repeatedly went out of his way to help me. He noticed things in the environment that needed a little fix here or there and he fixed them, not charging me extra. Todd took time to help me understand the issues in my basement so that I'm knowledgable about my home in the future. Todd charged a VERY fair price for his services and charged me nothing for repeated trips. I highly recommend All Dry Basement Solutions. If they could work in other areas of my home, I'd never hire anyone else. Todd also has good people working with him. Both Cara and David were professional, responsive, knowledgeable and nice. Thank you so much!!!

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

We had Kinetic Basement Solutions apply dry lock to our basement walls this week and we were very…read moreimpressed with the service. The woman who handles the scheduling is so friendly and helpful. We had Mark come out to inspect our basement and provide an estimate. We were provided an great price and decided to proceed with the work. Mark, Melvin and Joe completed the job over a two day period (we have a very large basement) and we enjoyed having them here. They kept the work space extremely neat and they were very professional, friendly and careful with our home. They did an excellent job and we are very pleased with the results. I would not hesitate to use their service again in the future and I would happily recommend them to anyone needing work in their basement.

Really knowledgeable professionals in the sump pump arena. (How many of those do you know...?)…read moreKeeping water out of your basement is a no brainer, and these guys know how we to do it. Fair pricing.

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

I give diva stars as he replied to me quickly. He said that he could do the work but he is two and…read morea half hours away and he would have to make at least two visits.

Diva repaired our concrete sidewalks and did a great job. They were quick to respond and completed…read morethe work on-time. Their work was top notch and I totally recommend them.

Raymond and the team at 802 Waterproofing did an excellent job, repairing/re-blocking part of my…read morehome foundation that had shifted over time from water damage, poured a new mono-slab in the two car garage and installed new support column. Ray and Veronica were excellent to work with, great communication, provided a written estimate promptly with pricing that was better than others around, arrived on time for the scheduled timeframe to do the work and did a nice job cleaning up once completed. Highly recommend them for any foundation repair work, the quality of their work is excellent and second to none ! Thank you ! Ray & everyone Steve Johnston

Our basement had flooded during the Halloween storm and we needed to find local help.We contacted…read more802 Basement Waterproofing and Ray came out and gave us a free quote. He was professional and didn't sell us on anything we didn't need for our basement. The crew did a great job in the installation of our encapsulation and sump pump. I definitely recommend hiring them.

Wow! Amazing! Incredible! Superior work done by an outstanding team led by Tom…read more My crawl space continued to be damp and I went through 3 sump pumps in 1 year. Couldn't take that anymore and called Tom and asked for a solution. In 2 and 1/2 days my crawl space was transformed into a clean space and today it is dry. Fast forward to this weekend. Tom after he and his team transformed my crawl space to clean space in the fall he came out and checked on everything. If you are in the need for what Southern Tier Basement can do; pick the phone up and call. YOU WILL BE SATISFIED! Fair price - excellent workmanship and pride from that team.

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!

No one likes dealing with basement water remediation. However Kerry Williams along with his team of…read moreDevin and Jeff, made it more than easy. As I told my sales rep, Carson Alexander, I expected chaos--jackhammers bringing dust all over the place. Nope, they were meticulous in protecting our gym area and containing all the debris. By the time they finished installing the trench and sump pump,. you wouldn't have even known they were there! They are professional, friendly, and fast!