These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

Excellent and speedy service with suggestions for improvement. John knows his craft and I'd highly…read morerecommend him and will certainly call him again on future plumbing jobs.

From the owner: Plumb & Go servicing Rutland County and all surrounding areas! 12 years experience in the trade…read morelicensed and insured! Specializing in Plumbing and Heating installations as well as heat pumps and air conditioning systems water filtration and more !

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

My furnace & AC needed replacing at the start of cooling season - Devin and Danielle were…read moreincredible with helping me get the right system for my needs and being super patient and helpful with me throughout the quote, contract and scheduling process. Dane and the other technicians were highly skilled and efficient setting up a whole new furnace & AC system. They paid attention to every detail from labeling the electric panel to showing me how to change the air filter and shut down the system after completing their work. Again, they were super patient with answering all my questions before they left! This was my third install experience with Jack Hall Plumbing & Heating in the last 5 years. First was a tankless hot water heater installation shortly after I bought my home, then a whole home water filter within the last year. In addition to these 3 new installations they also moved a refrigerator water line when I replaced my refrigerator and have made routine maintenance visits to service the plumbing, heating and AC in the time we have been doing business together. Every experience I have had from the simple routine maintenance to great big projects has been top notch service, fair pricing, and a great value for high quality work. The team at Jack Hall is the best in the area. Thank you!!

Need to replace a kitchen sink. They came recommended but when they came out to provide an estimate…read morefor which they charged $105, they took one look and said they can't do the work. I told them I had this done on another property, they said it was not anything they would attempt to do.

Recently had a furnace installed and am happy with the work! I believe the guys name was Noah and…read morehe was great. Personable and knowledgeable! Good job Grasshopper!

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

Jeff is honest and upfront. I have used Spa Septic for 15 plus years…read more Great company!

Thank you to Spa Septic for your excellent work creating a septic / waste water rebuild. Jeff is a…read morepleasure to work with and is quick to respond to any questions or concerns we had. More than fair pricing and work was done quickly and efficiently. We would highly recommend Spa septic to anyone in need. Thank you! Michael and Marney Mellon

I needed someone with knowledge of soffit repair who also had the ability and appropriate equipment…read moreto safely mount my garage roof to access and repair an opening in the soffit of the eave of the second floor roof. Got that? Among the coupons in the Consumer Pak that came in the mail was one for Saratoga Roofing. It said they also did siding in addition to roofing. I figured that might give them an advantage. I called, talked to a real person, and explained what my problem was. I was informed that their estimator, Oleg, would be contacting me to schedule a visit. I received the call from Oleg not more than 30 minutes later. He was able to schedule a visit later that same day. When Oleg arrived, we reviewed the work that needed to be done. Taking advantage of his presence and knowledge, I pointed out a less urgent problem with the soffit in a different section of the house, and a concern I had with some siding at a third location. He assured me that the two soffit problems could be fixed and that I did not need to be concerned about the siding issue. We then agreed upon a price to do the soffit repairs. I was next actually surprised to see that Oleg was prepared to do the repairs right then and there. He unloaded the necessary ladders, tools, and equipment to safely scale the garage roof and fix my major problem. With that section of soffit resolved he moved to the other side of the house and realigned and secured the other soffit. I can't be more pleased with the service, promptness, and work performed by Saratoga Roofing. Oleg was very personable and a pleasure to work with.

First off - roof replacement by a responsible contractor is going to be expensive. That's a fact -…read morejust deal with it. We got prices from three contractors and they were all within a fairly narrow window. We chose Saratoga Roofing primarily based on the quality of the roof inspection. Igor appeared to know what he was talking about, and pointed out both positive and negative things about our old roof that other estimators either didn't see or didn't think was important. We had originally agreed on a date for the work, but then that called to ask if they could move the work forward a few days to avoid a possible weather situation. The crew started arriving at 6:15am and were hard at work by 7am - and they completed the project by 7pm and did a great job of cleaning up. And that was on a day that got well into the 90s. They brought in a large crew - I didn't actually count heads, but there must have been at least 12-15 people. And the way they worked together was amazing to watch - at one point I noted to my wife that it was almost like ballet as they complemented each other. Our roof is complicated - peaks and valleys, and fairly steep. So the bottom line is that we were very pleased with the work they did. I'm sure that there are contractors who might have been less expensive, but this is a job that hopefully we never have to get done again, so I would rather pay a bit more to get it done right.