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    Bullet Proof ME

    5.0 (1 review)

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    1 year ago

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    Central Texas Gun Works - Canik TP9 Elite SC - handgun case

    Central Texas Gun Works

    (219 reviews)

    $$

    One stop shop for your LTC course/license. You get the written test, range test, and fingerprints…read moreall in the same day. Great experience overall!

    My experience with Central Texas Gunworks was honestly shocking…read more My girlfriend and I ordered a firearm that was originally quoted to arrive in about 10 days. Instead, the order took over six weeks to arrive. Frustrating, but we were patient and waited. When the firearm arrived, my girlfriend went to pick it up. The store advertises closing at 6:00 PM, and she arrived after work at 5:55 PM. The gun was paid for so this was simply a pickup. When she arrived, the employees were already outside sitting in their cars getting ready to leave. She politely asked if they could go inside and complete the pickup since it was still before closing. Instead of helping her, the employees laughed at each other and joked about whether they were going to do it, then told her to "just come back tomorrow." She explained she had rushed there after work and arrived before closing. They claimed the credit card machine was broken, which was irrelevant because the firearm was already paid for. The worst part about this, the store owner Michael, sat and listened. and never lifted his head from his lap. Despite arriving before the posted closing time, and after waiting six weeks for an order that was supposed to take ten days, they refused to help her and continued dismissing her request. She was laughed at and treated with complete disrespect. This wasn't just inconvenient, it was unprofessional and humiliating customer service. If your business advertises that it closes at 6:00 PM, customers should be able to expect service until 6:00 PM, not be turned away at 5:55 by employees who have already decided they're done for the day. After a six-week delay, the least a business could do is treat a customer with basic respect. I hope this is addressed because no paying customer should be treated this way.

    Sportsman's Finest - Slide failure to battery

    Sportsman's Finest

    (81 reviews)

    $$

    Whike I haven't spent thousands of dollars here, I had been satisfied with my purchases until…read morerecently. Under their recommendation, I purchased a suppressor, good quality red dot, and red dot mount for a PCC. When I was finally able to get the suppressor attached, the mount that I bought under the recommendation did not co-witness with the iron sites. When I tried to return/exchange for something else, I was told that it was past their 30 day return policy. I asked if they could simply allow me to exchange it for other merchandise, but again stuck to their policy. Needless to say, I am very disappointed. I had to wait more than 30 days for the adapters to mount the suppressor on the PCC, but I never went back and told them to cancel that order so I could purchase somewhere else. I was very patient and respectful with them while I waited. While I am not a huge customer, I will no longer be a customer.

    I've been a long-time customer of Sportsman's Finest and have spent well over $6,000 here over the…read moreyears, but this recent experience was extremely disappointing. My friend purchased approximately $800 worth of hunting gear on November 21st that ended up not being used. The items were completely unworn and still had all tags attached. We attempted to return the items before he had to fly out, but the store is closed on Sundays. Due to the holidays and both of us being from out of town, we were unable to return the items until December 26th. At that point, we were told the return was refused because it was outside of their 30-day return policy. What's frustrating is that the policy does not reasonably account for store closures and holidays. This was not an abused return--everything was new and unused. When I called back to calmly explain the situation and ask if there was any flexibility, I was laughed at and told I was wrong. That response was unprofessional and upsetting. I expected better customer service from a company I've supported for years. Policies are one thing, but how customers are treated matters just as much. Unfortunately, this experience has made me reconsider shopping here in the future.

    Liberty Gunsmithing - Rust build up on my rifle 3 weeks back from liberty

    Liberty Gunsmithing

    (18 reviews)

    Fast work and reasonable prices. I had them install a couple suppressor mounts. It got done right…read moreand on time. He used a lathe and gauges to ensure concentricity, which is superior to using only a bore rod. There are so few options for this sort of work, it's great that this place exists in Austin.

    Unfortunately had a terrible experience here. There are 2 sides of this business: Tyler, the owner…read moreand John, a contract employee. Tyler is absolutely useless and has no idea what he's doing. I brought in a Mosin PU Sniper to be refinished and factory zero'd. Was quoted to take a month. 4 months later I ask what's up, they hadn't even started refninishing it. Finally get it back a month and a half later and Tyler did it completely wrong. He just indexed the scope turrets which I specifically said I didn't want. When I called him back to inquire why it was done wrong after 6 months, he gave me all sorts of attitude and said to bring it back. No explanation, just attitude. John said he'd take it over, since he's their dedicated ComBloc guy. 2 months later (after being promised a 1wk turnaround) they've still not touched it. Tyler refused to let John work on it, even though he knew he could. I requested a refund in-person during an office day for the scope zero since Tyler refused to do the work correctly or at all. Turns out, Tyler had left John in the shop with less than $50 in the register and was unreachable on the phone. Unreal how they botched a simple job. I'm sure if all you want is pinned mount or something you'll be fine, but DO NOT go here with anything of value or with any job beyond a pin/weld. Tyler if you read this, get your shit together. Hiding your business on Google to escape negative reviews is AWFUL optics.

    Bullet Proof ME - guns_and_ammo - Updated May 2026

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