Smart, competent, friendly people. What else do you want? If you live anywhere near Medford and…read moredrive a Honda, this is where you should take it. Don't argue! Just do it. And if you're wondering what my Honda needed? Nothing! I had concerns about the brakes, but 15 minutes up on the lift led to a clean bill of health ... at no charge.

I had driven by HR Automotive many times on my way to another business for the last several years…read morebut never stopped in. When my Honda Pilot suddenly experienced rough running as it had in the last couple of years and I couldn't even get into the dealer service for a week and would have to leave the car for up to a week, I called HR. I talked to Chris on the phone and described my problem, he said to bring it right in and he would run a quick diagnostic check on it. I was very impressed by Chris' knowledge and trouble shooting capabilities when he solved the problem in a matter of 15 minutes. He turned out to be the new owner purchasing the business about 4 months ago after gaining years of experience and knowledge at a large local Honda dealer. He also changed the oil, topped up fluids, gave the car a quick once over and charged a very reasonable amount for his services. What a find! I highly recommend Chris to any Honda owner!!

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

I do most of my mechanic work, but there was a problem I just couldn't correct. An electrical…read moreproblem can be extremely difficult to locate. Had a fuse blowing and multiple codes since multiple systems were running off this particular fuse. I bought it to the shop and They worked on it for 10 hours trying to locate the issue. They did an excellent job identifying the problem. They didn't charge me for the full amount and gave me an incredibly reasonable deal for an incredibly difficult fix. I truly respect their professionalism and concern for the customer. I would highly recommend their services. They are trustworthy.

I have mixed feelings about my experience here. I came here to get a Uhaul and an auto transport…read more Felt a little uncomfortable off the get go; they wear their politics on their sleeves here. However, they were polite and helpful which pleasantly surprised me. They even offered to help load my car on the transport, which I was exceedingly greatful for. They didn't even charge me to do this, so I was pretty pleased. They did forget to provide me with my furniture dolly, which was inconvenient but not totally earth shattering. What really killed it for me was that when I got home my Bluetooth on my phone was connecting to my car for some reason. I went outside to check on it and was alarmed to find that not only was my car on, but it was still in drive. They had at least engaged the parking break, but wow; talk about dangerous. Thankfully nothing catastrophic happened but I just keep thinking that if I hadn't noticed my Bluetooth I would have gotten to my destination the next day only to be greeted with a dead battery, if something disastrous didn't happen on the trip there first. Overall, thanks to the good customer service and the fact that nothing horrible happened as a result of the oversight, I tacked on an extra star.

I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

Know this! If you bring your car in for an estimate...... It's not free!!!…read more Charge someone $130 to "diagnose" a car that's only worth $1500 is wrong.

Canadian driving through Medford and in need of air conditioning repair. The front desk staff was…read moreVERY helpful and professional. They were able to get my car in the next day diagnosed, and repaired while I waited. Tech did the repairs quickly,then took the car for a test drive and was quite concerned about a rear wheel bearing noise. He recommended a quick ck and decided bearing was finished. The owner Ken gave me a loaner for the night and the Tech had my car ready to go by 8:30am. :} In my opinion this is exceptional service and should be recognized as such. Thanks for the help.

My husband drove our 2012 Jeep to the shop & talked to the owner Ken right away about the issues we…read morewere having. Amanda at the desk, made an appointment the next day; the shop mechanic did a full workup & Amanda sent us a complete report of the work they would need to do but also a list of test they ran that they found was ok with the Jeep! When we picked up the Jeep at the shop, Ken explained everything to us personally, which was helpful. We appreciate their honesty & great work. We have just moved here from out of state & received the name of this shop & how wonderful Ken & his staff is from a friend. We know how important word of mouth is for a business. We are passing the name of this great shop to anyone & everyone because honest repair for vehicles is hard to find!

Service was quick, the folks were friendly. And the price was reasonable for the work that was done.read more

I live on the coast and was in Central Point for a week because of a family member's illness. The…read moreweather in Central Point was snowy and icy while I was there, and the weather I was driving back to on the coast was windy and rainy. My nerves were already shot after a scary, worrisome week (that thankfully ended well!) and I just wanted some safety reassurance, so I stopped by Firestone to ask if they'd take a look at the pressure in my tires before I made the drive back home; I had super precious doggie cargo in the car after all! The Firestone staff told me to pull right up to the garage, came out and checked my tires, added some air, and that was that. They didn't charge me a cent. It was such a kind gesture, and the service put my mind at ease before the long drive home. I found the folks at Firestone on Table Rock Road to be good people. Take your vehicle there!

Both office staff and service technicians provided excellent quality and repair under warranty.read more

They are very friendly and professional. They have a great turn around from the time you drop off…read moreyour car and when it is completed