Everything was good up until the my claim went through. They said they would report to my…read moreinsurance, never did until I called 3 weeks. Almost lost out on payment. The quote they gave me they had switched it up with out any message or call until it had already been processed, the original copy was 450$ more than what they had sent my insurance when I called. That's why 1 star make sure you know what they are sending, not just what copy they give you.

I had a repair done on my car and so pleased with the top notch customer service as well as great…read morerepair. The Central Point location has a good team that went the extra mile to make me happy. Thank you so much!

I had driven by HR Automotive many times on my way to another business for the last several years…read morebut never stopped in. When my Honda Pilot suddenly experienced rough running as it had in the last couple of years and I couldn't even get into the dealer service for a week and would have to leave the car for up to a week, I called HR. I talked to Chris on the phone and described my problem, he said to bring it right in and he would run a quick diagnostic check on it. I was very impressed by Chris' knowledge and trouble shooting capabilities when he solved the problem in a matter of 15 minutes. He turned out to be the new owner purchasing the business about 4 months ago after gaining years of experience and knowledge at a large local Honda dealer. He also changed the oil, topped up fluids, gave the car a quick once over and charged a very reasonable amount for his services. What a find! I highly recommend Chris to any Honda owner!!

Chris is fantastic, gets the work done quickly and efficiently. Was great to talk to and kept me…read moreinformed with the issue I had with my Honda Pilot

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

I do most of my mechanic work, but there was a problem I just couldn't correct. An electrical…read moreproblem can be extremely difficult to locate. Had a fuse blowing and multiple codes since multiple systems were running off this particular fuse. I bought it to the shop and They worked on it for 10 hours trying to locate the issue. They did an excellent job identifying the problem. They didn't charge me for the full amount and gave me an incredibly reasonable deal for an incredibly difficult fix. I truly respect their professionalism and concern for the customer. I would highly recommend their services. They are trustworthy.

I have mixed feelings about my experience here. I came here to get a Uhaul and an auto transport…read more Felt a little uncomfortable off the get go; they wear their politics on their sleeves here. However, they were polite and helpful which pleasantly surprised me. They even offered to help load my car on the transport, which I was exceedingly greatful for. They didn't even charge me to do this, so I was pretty pleased. They did forget to provide me with my furniture dolly, which was inconvenient but not totally earth shattering. What really killed it for me was that when I got home my Bluetooth on my phone was connecting to my car for some reason. I went outside to check on it and was alarmed to find that not only was my car on, but it was still in drive. They had at least engaged the parking break, but wow; talk about dangerous. Thankfully nothing catastrophic happened but I just keep thinking that if I hadn't noticed my Bluetooth I would have gotten to my destination the next day only to be greeted with a dead battery, if something disastrous didn't happen on the trip there first. Overall, thanks to the good customer service and the fact that nothing horrible happened as a result of the oversight, I tacked on an extra star.

I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

The staff was very friendly, honest, and great at communicating/explaining the issues I was having…read morewith my car. I think they have very reasonable prices and I would definitely take my car here again.

My husband drove our 2012 Jeep to the shop & talked to the owner Ken right away about the issues we…read morewere having. Amanda at the desk, made an appointment the next day; the shop mechanic did a full workup & Amanda sent us a complete report of the work they would need to do but also a list of test they ran that they found was ok with the Jeep! When we picked up the Jeep at the shop, Ken explained everything to us personally, which was helpful. We appreciate their honesty & great work. We have just moved here from out of state & received the name of this shop & how wonderful Ken & his staff is from a friend. We know how important word of mouth is for a business. We are passing the name of this great shop to anyone & everyone because honest repair for vehicles is hard to find!

When our car broke down the 5, we were towed to SOUTHERN OR AUTO CARE. It was after hours so we…read moreleft key and firm in the drop box. By 1030 the next am we were contacted and told we'd need to take to dealer for warranty work. There was no charge for their time and diagnosis. Friendly and helpful all the way around.

I live on the coast and was in Central Point for a week because of a family member's illness. The…read moreweather in Central Point was snowy and icy while I was there, and the weather I was driving back to on the coast was windy and rainy. My nerves were already shot after a scary, worrisome week (that thankfully ended well!) and I just wanted some safety reassurance, so I stopped by Firestone to ask if they'd take a look at the pressure in my tires before I made the drive back home; I had super precious doggie cargo in the car after all! The Firestone staff told me to pull right up to the garage, came out and checked my tires, added some air, and that was that. They didn't charge me a cent. It was such a kind gesture, and the service put my mind at ease before the long drive home. I found the folks at Firestone on Table Rock Road to be good people. Take your vehicle there!

Right before closing, two employees at Firestone went above and beyond to help us, and I truly…read morecan't say enough good things about the experience. Even though it was the end of their shift, they were patient, kind, and never made us feel rushed. They took the time to thoroughly explain everything, made sure we felt comfortable and taken care of, and showed genuine care and professionalism throughout the entire process. It's rare to receive that level of service these days--especially right before closing--but they exceeded every expectation. Because of their dedication, attitude, and willingness to help, they turned what could have been a stressful situation into a great experience. Firestone is lucky to have employees like them, and they absolutely deserve recognition. We will definitely be back and will recommend this location to others.

Both office staff and service technicians provided excellent quality and repair under warranty.read more

They are very friendly and professional. They have a great turn around from the time you drop off…read moreyour car and when it is completed

Small, family owned shop. They care, and they listen. Fair pricing. I never have to wait long for…read morean appointment.