We have used this company for quite a few years now and never had any issues until recently. They…read morehave moved our delivery dates, even billing us for a delivery that did not happen. The biggest issue is, I have told them repeatedly and even have it written in a couple of different spots in our account that our office does not open until 9 AM so do not deliver before then. Once again, this month they left the water outside our back door and did not pick up the 13 empty bottles inside our office. I have reached out to the call center who says someone from the local branch will be in touch but that has not happened yet. It is so frustrating that this continually happens despite being addressed after every delivery. After reading everyone's reviews, I may need to jump on their train and find another water delivery service.

This is the second month in a row that I have had problems with delivery…read more Last month I was supposed to get a delivery on Monday. Monday came no delivery but got an email saying delivery delayed until Tuesday. Tuesday came and no delivery but another email saying delivery delayed until Wednesday. Wednesday came with no delivery but got another email say delivery delayed until Thursday. Thursday came and no delivery an another email saying it is delayed until Friday. Friday we finally got delivery. The exact thing happened this month and hopefully delivery is tomorrow (Friday). Last month they failed to pick up half the empty bottles that were left out. You cannot talk to anyone locally as all calls are routed to a call center. From the heavy, hard to understand accents of the call center people it sounds like the Philippines. Call center people tell you they don't have a supervisor that I can talk to and they can't transfer me to a local number. Last chance is tomorrow... then I'm done!

Some of these reviews impugn culligan's delivery service or customer service but I can tell you…read moreI've never had a bad experience. I had bad experiences with water delivery relying on costco, which is why I switched over. I found it easier to just pick it up myself rather than schedule anything. Whenever culligan is open and I'm out, I just call 5 minutes before I show up essentially and get my water. I recommend doing it that way because you get exactly what you want when you want it.

This review is not based on delivery service, it is based on customer service…read more My fiancé had been talking about a water cooler for sometime and I decided to gift him one for his birthday. The startup special from Culligan looked perfect. Once it was delivered, it was not what he had wanted. I called them less than 24 hours after delivery to explain this and that I wanted to return it. This was fine for them to do, but I was harassed by the customer service representative on exactly why it didn't work. First off, this is no ones business, second, it just was not what he wanted. It felt very personal, and I was very offended.

I had been getting water from them for years. When I quit my job I had to stop service. The woman…read moretold me that I could purchase the crock and stand that I had rented FOR YEARS for $25. I was fine with that and also had deposits on the water bottles. I was later told that they wouldn't do that. They picked up the water bottles and months later they are still billing me for the rental which I was not aware of because I had a credit. I will find a different company for water. Not a way to treat a long term customer who had planned to return.

Best water delivery service around! I have always loved this Water for the pure taste. Weekly…read moredelivery available and they have always been on time!

Honestly, businesses in Jacksonville is a hit or a miss. Some would be exceptional! While the…read moreothers would take advantage of the military family. I have to say that this is fortunately one of those companies that I genuinely like and would probably use them again if we ever have to come back. They were always so nice to talk to over the phone too. Just easy going. I love the fact that they don't make you jump through hoops and loops because you're PCSing. You can stop water delivery at any time if you are unhappy. But thankfully, we were so happy with them!

Had my annual reverse osmosis filters changed and after the technician left and I left for an…read moreappointment, one of the filters started to leak. The water ran down my wall and stained the garage ceiling drywall. The technician came back the next day and videoed the leak and the stain in the drywall. He replaced the leaking filter and one additional filter. When I inquired about replacing the drywall, I was told that since I signed the report itemizing what the technician did that I acknowledged that any and all damage caused by his work was my problem(fine print on the form). This is the only business I know of that can provide a service and if they cause a problem, you have to pay for their mistake And the service they provided.

This is the WORST company you can deal with!!! I got 8 BOTTLES OF WATER(on a suspended service) for…read more105.00!!! 2 payments of 52.66. Talked to Sylvia, and her supervisor Andrew. Both got loud and rude. I told them. "Okay, you keep your 52.66 that you stole and I want to cancel service." Could not get a call from Andrews supervisor. But only got service because son in law used to work there. He doesnt anymore. Now I understand why. NO ETHICS. RUDE. CUSTOMER ISNT RIGHT.

My first delivery was scheduled for Tuesday. They cancelled and sent an email after the fact. They…read morerescheduled the delivery for Today. The guy dropped it off in my driveway without even ringing the doorbell. The cooler didn't work. I called the 800 number 3 times and never did get a callback with any technical help. Then they wanted to exchange the cooler Friday. I cancelled the service completely and told them to come get their stuff.

We needed a water filtration system in our new home. Dave inspected my home and gave me several…read moresolutions. We agreed to one and it was installed quickly and professionally. I would give them 6stars if it were an option!

So thankful for Dave and our water filtration system. Prior to the system it was always a task to…read morekeep the lime and rust stains off the sinks, baths, showers, toilets, etc. The system has saved me so much time and energy in the mundane task of cleaning. More important though we found Dave to be so honest and helpful. We highly recommend Coastal Clean Water Solutions and Dave!