Outstanding service. Our toilet had been installed with plastic bolts and eventually came loose…read more Gene's team was able to quickly fix the issue. Highly recommended!

Gene runs a quality business! From plumbing for our gas generator to fixing a broken shutoff valve,…read morework is done quickly and well. His employees are top notch as well! Highly recommended!

Brian answered my call early on a Sunday morning and was in my backyard in under 40 minutes…read more Immediately found the problem, gave me replacement part options and costs up front, and completed the work in under 30 minutes. Also checked other components and gave me advice on maintenance for my AC unit to prevent more costly repairs. I will be calling him any time I need something done with my AC. Michael and Sons told me it would be a month before they could get to me, Brian got to me within an hour. Enough said.

first the good parts: quick response and he got the unit repaired this morning. the bad was the…read moreprice, once diagnosed I was told it would be $850, and agreed, then charged over $1,000. Diagnostic fee was not credited towards the repair like other contractors. The reviews said prices were reasonable but this was on the high end for this repair in a small unit, in my opinion.

Yesterday I found my hot water tank was leaking. I called Atlantic and spoke with Mike and…read moreexplained my issue. He came out within an hour and corrected the leak. He was amazing, professional, and kind. Took the time to explain everything to me. Showed my what was wrong and how it needed to be fixed. Showed me each new piece that was replaced. The price was reasonable. I am very happy I now have a new plumber! I will continue to work with company and will recommend Atlantic to all of my friends and family. This company was truly my blessing.

He showed up and told me that we needed an entire new faucet and the toilet needed many new parts…read more Then he went out to get parts and NEVER RETURNED. He completely disappeared. He wouldn't answer his phone or return my call. So I called another plumber that did the job for half of what Atlantic quoted. Turns out Mike from Atlantic was running a game on me. He was trying to gouge me. He lied about what the problems were. This guy is obviously a crook. I would not let him into your home.

I've used their Plumbing division and they're absolutely fantastic. Patrick came out and solved a…read moreproblem that's been going on for three years and multiple other plumbing companies, misdiagnosed, mispriced, and up sold something that was totally not needed. I highly recommend them. I've also used their electrical division and they were terrific. Neat, efficient and on time with very fair pricing.

They could not fix my problem with heating. They were taking care of my H&A for almost a yearread more

Prompt and fairly priced! Cleaned up well too. Making the appointment was easy and the staff was…read morefriendly.

AWESOME SERVICE! This company goes above and beyond and truly cares about their customers and cares…read moreabout the quality of work they do! I'll admit that I'm a fussy customer, and they have responded to my questions and concerns and answered my calls and texts, even late in the evening. I made a mistake and thought my grills needed replacing so told the guy not to bother cleaning them and realized they did NOT need replacing. They ended up coming back out to put them back in for me (I cleaned them myself because I felt bad that they had to return again.) They sent photos of the inside of my system to show me how clean it looks - like new! It is comforting to know the system in my home is healthy and will bring in fresh clean air. I plan on having regular service with this company. They have a permanent customer!

Disappointing Experience…read more I would not recommend this plumbing company based on my experience. I was charged for a significant amount of labor, but the company did not provide a clear explanation of where the hours were spent. I also found the pricing on parts to be significantly higher than expected. Unfortunately, the workmanship was also inefficient, and they had to return to address issues that resulted from mistakes made during the original work. Overall, I was very disappointed with the cost, communication, and quality of service. I would encourage others to get a detailed estimate and compare pricing before hiring this company.

Quick response and good quality service to fix the issue. Pricing was good compared to other…read morecompanies I got a quote from.

O'Brien service installed new HVAC and hot water heater they did a great job. They were friendly…read moreand very efficient they set a schedule and stuck to it and were on time !! They installed everything in one day and cleaned up really didn't even know they were here. We feel they were very honest with us and gave us the best service that is very important. We would highly recommend O'Brien you can trust them I would like to add to this review we had a issue with the new HVAC system and once again they came through!! Called the office at about 5pm the service person arrived about 45 minutes later and fixed our problem. So once again O'Brien provided us with great service a company you can trust !!!

Since the Day progressed after yesterday's service call from the continuing battle from February-…read more2026. Their own employee left wire's uncut hanging on the side of the geothermal system, a box unit system, took our old unit of the thermostat that we paid a few $k for back in 2012 from the new build. He disconnected many wires and we assumed other parts or equipment from the geothermal system that wasnt getting water from the 250 feet wells and coolant. Now the the system has power, and the extra water tank is getting water and our tankless water heater all that is connected is working throughout the systems and getting hot water even connected to the cape fear public utilities authority- meaning city water also to whicb the geo is also connected to btw. With a 3 loop system under the foundation of the house. So now they have locked us out of the system whicb is in the enclosed crawl space. We have NO AC We have NO heat pump Let just left their devoted customer of 14.5 years Never had debt Never gave them a bad review Always paid upfront Even thousands miles away when on vacation when the system went 'wonky' Thats how much we 'trust' them. But yesterday after lunchtime they finally refunded our money back today 6/3/2026wed after tuesday call. But never suggested to their devoted Client, what can we do to keep you 'cool' until we figure what is going on. They will NOT even acknowledge that maybe their own EMPLOYEES may have made a mistake in the 2 visits they he serviced our Geothermal in February of 2026 Especially when the dude said 'Dont worry about those red flashing lights on the geothermal it's disconnected' For three months and two weeks that did that. After we TOLD them! They did nothing They have thrown this mess back onto us and want us to purchase another geothermal system when this one cost $37k plus after well dug, pipes laid, foundation and install in enclosed crawl space and in special storage room for geothermal heating system inside home. Plus a back hot water heater plus an other special hookup to our tankless water heater supply . Now all this seems a tad bit odd. Do not feel like a prime client or premium customer nor part of the 'FAMILY'. The owner himself Jimmy Williams signed off of the mapping of the Dugs Wells on the land and the looping of the system for the city to be places on record for the new build FYI. So this is nothing new to this area of business. We will see These units are to last 25-50 plus years and the wells even longer. Not 14.5 years or less then they built it wrong and NOT guaranteed their work or craftsmanship at all. They upcharge their clients is the bottom line to make more money. Some local businesses seem to have done more wrong after The 'vid!!!! I am extremely disappointed and we will see what will happen in the days to come to follow. More details to come: Cant let the cat out of the bag yet! Will update by wknd! Mr Jimmy Williams You should take less vacations on clients funds and be more active in your business especially the devotees! Sad day in the local community of business Never leave a client with NO Service ever ! That is a huge problem Why would you do that? Would you like not having any service? Poor craftsmanship Poor quality Poor service thus far Thank you

Mr Byrd and his son are just amazing to work with. Very kind, fair, and do excellent work. Would…read moreHIGHLY recommend them.

Excellent service, they show up when they tell you they will( which is usually right away) the work…read moregreat. The price can't be better for the services .They are respectful, kind and get the job done fast and to perfection. Best plumbers I know about 100%!