Went over today to pick out a sink and countertop for my master bathroom and had a wonderful experience. I was offered numerous options are within my price range as well as the ability look at some nicer items that caught My eye. The gentleman was very knowledgeable and took extremely good care of me very happy with my service here I would highly recommend. read more

Second door being purchased. There is a reason I came back. Great service and great quality product! Thanks for making my decision so easy!!! read more

Hidden gem of Houston for your home improvement needs. Prices are very competitive with big box stores. Willing to work with you on mixing and matching parts. Can't beat their prices on flooring as well. Ask for Damien, he will take good care of you. read more

I think part of the reason this place has 5 star reviews is because they have posters saying they'll give you a discount if you put a review on yelp. It doesn't ask for a positive review, but who wouldn't if they're getting a discount? We spent a fortune on doors here that ended up being engineered wood of very low quality. They creaked, had dents and were very difficult to install. When we asked for a discount given the amount to purchase, they said it was against policy- No one gets a discount. Well, I overheard another sales associate discussing a discount for another customer on a later visit. To make matters worse, the same doors we bought went on sale a few days later and when I asked about this, our sales associate denied there ever being a sale. All in all, we were unhappy with the quality and the value. read more

Decided to drop by after a less-than-stellar experience with GlassCraft down the street. These guys definitely live up to their namesake; this warehouse is filled to the brim with everything you'd need for a house remodel! My husband and I were looking for a new front exterior door and we were pleased with Buyer's Surplus' inventory. Take note that although they have an extensive inventory with affordable prices, most doors come COMPLETELY UNFINISHED - no color, no polyurethane, and no holes for hardware. You are LITERALLY buying a wooden slab (but at least the designs are pretty!). After telling us this, Chad, our awesome 'n helpful sales rep, took one look at our wide-eyed, "deer in the headlights" faces and patiently explained the process of finishing, adding hardware, and installation. When I showed interest in frosting the glass windows, he happily walked me through that process as well. If you'd rather not deal with any of that, you WILL have to hire an outside source, so budget accordingly. Speaking as a couple of dazed first-time home-buyers whose handymanship is pretty much close to zero, staining and sealing the door ourselves turned out to be a relatively simple -yet time-consuming- project. Anyone can do it. The tough part is finding an outside source to cut out holes for the hardware! Chad mentioned he has a guy that you can pay to do it in-house, so I highly recommend taking advantage of that unless you want to deal with the frustrating process of finding someone on the outside. We found out the hard way that they're so difficult to come by! Aside from dealing with those headaches, the purchasing process at Builder's Surplus was pretty smooth. There were plenty of staff members on the floor to assist customers, and if they're anything like Chad, they should all be really knowledgeable, helpful, and patient. They were able to hold our door for a week until we were ready to bring it home, and it was wrapped tightly and in pristine condition at pick-up. Make sure you come with the appropriate means for transport - THEY DO NOT DELIVER OR INSTALL! All in all, this is a really great no-frills place to check out if you're doing any kind of remodeling... just know you're gonna have to put in some of your own elbow grease too! read more

Builders Surplus doesn't have what's called a code of ethics. If you don't ask, they will not tell you information that's imperative in the purchase you make. Any business that sells home improvement products knows well that windstorm has certain requirements for upgrades you make on your home. A business that doesn't have a sign that advertised their products aren't approved by windstorm and doesn't allow you to return their product with a receipt. They don't understand it's the consumer that keeps them in business. thank goodness I can afford to purchase my product from elsewhere, but what about the person who cannot afford to make another purchase. Beware of the product you buy for builders surplus. I will never make another purchase from them. read more

no, just no. Priced the same as other contractor-focused stores but terrible return policy. Even if you haven't picked up your order and taken the product out of the building, you can't cancel it. read more

I found exactly what I needed as soon as I walked in. Rob went directly to the fiberglass doors and showed me the door and I also picked up a new lock set for a discounted price. They load everything up and tie it down if necessary. Yay! One stop shopping! read more

I went to the website looking for bathroom faucets...and saw that they had a section of bathroom faucets....on the top of the page...there is a title bar showing that their faucets were 20.00...so I went further and looked at the list of faucets ...to check the prices next to each faucet...just to make sure that there were no contradicting prices...but there were none..... and because there were none you naturally assume that... all faucets listed under the 20.00 banner are 20.00....of course I had no idea this would be farthest from the truth....so I paid a friend 10.00 in gas to give me a ride over there....with the intention of buying 2 of the faucets they were advertising for 20.00...but when I got there....those same faucets listed for 20.00 were actually listed at retail prices and even higher than home depot sells them for.. ..I asked...where are those faucets that you advertise for 20.00 and they acted like they didn't know what I was talking about but instead they pointed to an obscure stack of other items in another section of the building...and so I took a look at the stack and found only a few bath faucets...nothing like they were advertising on their website...so I said...hey....these are not the faucets they were advertising on their website...and they said they knew it...and I said well then why were they advertising faucets for 20.00 when they were selling them for retail price or higher... they didn't have an answer... but then they admitted that the website advertising was false and that they had no plans in changing it to reflect the true prices...and I said what...??......dont you know that you are committing false advertising and they said....that there was nothing they could do about it...to my shock...I was disgusted with these people's business practices...and they had no shame in doing it....nor correcting what they were doing..... my conclusion is.... dont believe what they advertise...you better call to verify any prices for anything and make sure you get the right product in question...lest you too be disappointed in their deliberate false advertising.....they know what they are doing and yet they have no plans in correcting it.....they are deliberately deceiving you......just to get you out there........ read more

This place is a rip off. Period. Take my word for it. If you do buy there, there are absolutely no returns, exchanges or refunds. Shop around you will see the prices are fair, probably what you will pay anywhere else, with less selection and no where to turn if you don't want it, it's the wrong size, color or anything changes - you are up the creek. read more

After our house flooded, we took on a few DIY projects and Builders Surplus always have what we need and are very helpful.

Robert was super helpful! I saved tons of money on a kitchen sink. I was about to risk my life meeting a stranger off Craigslist for a deal but thankfully came here first. Good location right off 290. Will be back for more of my home needs. read more

This place is a treasure trove of really cool odds and ends like faucets, lights, doors, vanities, etc. I will be back! Friendly service too. read more

Not only better prices than the Big Box stores like Lowe's and Home Depot, but CONSIDERABLY better customer service as well. I came in to check out their tile, after scoping out the other stores first where the tile I wanted was 2.50 per square foot. I found the same tile for 1.59! Not only that, but the guy who helped me also threw in a box of free tile, so an extra 16 square feet for free, because I was driving out of state with the tile. And they loaded my car, and I didn't even ask for help. read more

This place is awesome! Came in to buy a new door & shop vanities. Left with a door, exactly what we were looking for and a new vanity! Oh yeah, shopped some sale items & got a great deal on some hardware too! Quality merchandise and our salesperson Oscar was fabulous! Very knowledgeable and extremely courteous! Very pleased indeed!!! read more

Great prices that are hard to beat and incredible customer service. They truly make you feel comfortable and make you feel like no question is a dumb one. Worth checking out. read more

Builders Surplus Yeehaa - Great place for all your remodeling or fixing your house needs. - Building Supplies Near Me - Houston, Texas

Found exactly what I needed for my interior doors and other things for my bathroom remodel. All in stock and Saved some money too! Frankie and Robert were super helpful! Will be doing much more shopping here! read more

Great customer service. Needed a new door and have been very accomodating so it will be ready when i need it!

Just went to builders surplus and all I can say is this was an amazing experience. I have been looking for a very specific kind of tile for the past month and have been to over seven stores and all the prices for about 6 to 8 dollars a square feet. Here I paid $1.58 a square ft . Our service was spectacular; being first time homebuyers and DIY beginners the staff took the time to explain to us our different options and different ways we can get everything accomplished. My husband and I will definitively be coming back read more

Thanks Ethan for all the great information and the niceness. Amazing products of all solid wood. Can't wait to order the kitchen! New back door is amazing! Great quality of glass and product quality. What a selection of DIY items. read more

They just called me this morning (Thursday) to tell me that the doors that were supposed to be ready 3 days ago are not ready and that they will be able to give me a better "time-line" on Monday or Tuesday as to when they might be ready. Something about the door cutting machine being broken. She said it is based on a first come first served basis so I'm guessing there are a lot ahead of me (and after me) that haven't gotten their's either. I'm annoyed that they are just now letting me know. I'm holding off rating them at this point because well, who knows how it will go. read more

This is an amazing place with amazing quality at discounted rates. Drive from Salina Kansas to do business here and I still save money!! read more

Great customer service and the crew is very attentive with your questions! Great selection of products for the kitchen and bath. I strongly recommend this place. read more

Great selections! Great prices! I was looking for a drop in tub and I'm so glad I found builders surplus!

Wow. It's colder in here than outside. I'm shivering and don't even card to look around which is why I'm leaving. There has to be a little comfort when shopping for almost everything in the store. There's almost no walk space in front of the baseboards. I had to squeeze through. The baseboards aren't very secure or safe. One almost fell on me, I had to grab it and it punctured my hand. Even the employees are wearing coats and caps to stay warm. The few things I saw appear to be good quality but I was in the store less than 15 minutes. I won't be returning during the winter or cooler months. Too cold. read more

Super helpful, decent prices, and the staff was crazy nice! They listened to us and walked us through about 100 different cabinets. Not once did we feel like a burden. Top notch service, decent prices. read more

Loved this place! Excellent choices in wood looking tile. Good customer service and great prices!

This place is amazing! Tons of great stuff with really good prices. Mardi and John were awesome to work. Everyone is personable, professional and willing to assist with any questions and needs. Too notch! read more

Excellent service from the two gentlemen who helped us! Thank you, Franky and Robert!

This place has great prices and a large selection of items to choose from. Friendly and helpful staff. I would definitely come back again!

This place is a jewel in Houston! The selection is very wide, but the pricing is really where they shine. No box store can compare. If you are considering a bath or kitchen remodel, you need to visit here. Friendly service, too! read more

This place is great. we have looked all over Houston and Austin for a cabinet to replace one in our hall bathroom that is made of MDF. The measurements were 24x24x84. Could only find 24x18x84. Others quoted custom made for $450.00+. We found exactly what we needed here. Everyone was great. A grateful homeowner. read more

Awesome people to deal with and very helpful!! Great prices!! Will defiantly come back!!

Amazing company Frankie was amazing thanks for all the help!! GREAT PRICES GUARANTEED

I'm not sure what the other poster is talking about, but I have had nothing but amazing experiences there. I have re-done about 1/2 of my house thus far and I have purchased everything at this store. 2 beautiful vanities and cabinets and counter tops for my new kitchen (that I LOVE)!!! The people that I have dealt with there have been knowledgable and very helpful! I give this place 5 stars for sure!! I highly suggest you going there to check out what they have vs. the big box stores! Oh, and P.S. I bought a door, decided I didn't like it when I got home and brought it back and chose another one. They are very flexible! read more

After visiting this store several times checking prices ect, I purchased cabinets on 9/13/16 with the promise of them arriving within 5-7 business days. One 9/24/16 i called the store in inquiry after reading some reviews and responses by a guy name Eric. The person who answered happened to be Eric and i proceeded to tell him that it was my lucky day since i had just been reading some reviews that he was involved in. Now in writing this review I am very unhappy with this service given that I have spent just shy of $1000 at this store. I told Eric that I was checking on my order because i had not gotten a pick up call yet. He told me that it had just been completed that very morning and was no ready for pickup. On 9/26/19 I rented a Uhaul van to pick up my items only to find that several items were damaged (one had to be reorder) and one item was apparently never ordered at all. Ethan, said he would look into in getting the missing item later that day and drive them out to me. That later turned out to be not successful. I was informed of it and had to cancel the installer for that day. I asked about an ETA of the other 2 items and was promised a call later that evening , which never occurred. I called the next day and asked about the item and was again promised a follow up call by 12 noon. That call also never came. Today Oct. 1st I am still left with not having my crown molding trim or my wine glass holder and can not get my cabinets installed. This is NOT good customer service! read more

I bought some French doors from here, great quality and customer service! I will be a repeat customer, this place is great.

Very helpful and knowledgeable staff!! Walked into a large selection of everything you would need for a complete home Reno without huge price tags!! When we couldn't find a window we asked the staff if they had the size he suggested we try their outdoor space. Wide eyed we ran out to find a smorgasbord of architecture salvage! The inside is well organized and easy to navigate. The side fenced yard outside is great for pickers but prepare to dig through doors, windows and tile. We found the exact window we were looking for (36"h x 24"w) for only $20!!! Home Depot and other big box stores couldn't touch that pricing. Will defiantly be coming back for more supplies during our renovation and will recommend to friends and family! read more

I'm a home builder and I have to say that I am impressed with their selection. They have the windows that I am going to use in the three homes im getting ready to build. They also have a lot of items as a one stop shop for remodeling jobs. Ask for Eric when you go there. read more

We were shopping for bathroom vanities. Builder's surplus offers quality cabinets for a cheap price!