I want to share my review today, not just because I feel I should, but because I truly want to. I…read morecame in to purchase supplies for a very special project, and the young lady who assisted me today, Lessica Garcia, didn't just help--it truly made my day. She went above and beyond, demonstrating genuine care and kindness. In times like these, it's important to recognize those who make a meaningful difference. Today, she did more than provide excellent service; she touched my heart. I hope the management team will see and appreciate her remarkable dedication and compassionate customer service as much as I do. North Hollywood Homedepot Customer since October 1995.

Today was a great experience! Steven was a HUGE help at the register with pro services, pleasant &…read moreprofessional with my experience dealing with purchasing a master lock. He tested it for me to make sure the keys were good and he directed me to Juan. Juan was also very pleasant, professional and helpful, making spare keys for me. Steven was then was gracious at following up and checking me out. This is one of the few times at this store that it was easy to get Service from the staff. It was a Saturday and I guess I was just lucky, but I wish it was always this good!

Always have the most difficult nuts & bolts one can find - Great to see they are still around!read more

Really nice guys, great quality selection of hardware at even better pricing. Kind of hard to find…read morethe location, but take a look at the reviews for the guy who pinpointed it. Really happy with their service, will definitely be back for more hardware.

Not coming back here again. Every experience has been unpleasant. Bad service. Rude reps…read more Have been going here for 10 years almost and enough is enough. All the employees act as if they're owed something.

I bought water proof flooring and it started pealing not even a year later. I've tried to get my…read moremoney back and they keep giving me the run around. They blamed it on humidity but it's supposed to be water proof so it doesn't make sense. I have an elderly mother that has fallen due to the floor peeling off.

This is honestly the best Harbor Freight in the Valley. They are fast when not helping braindead…read morecustomers. The store is often well maintained. They often have promotional coupons at the ready, at the register during parking lot sales. The Burbank location is always trying to nickel and dime and scam their customers. Their 2 associates were female and helped me load a motorcycle lift. Reminded me of that "Anything you can do, I can do better." commercial. Awesome staff! FYI: I helped load the motorcycle lift with 1 of the 2 workers. BTW. I'm not one of those prime aged males with supposed back problems. If you worked retail ever, IYKYK.

I asked some heavyset girl for help and she rolled her eyes and exhaled and proceeded to walk to an…read moreaisle and said "Right here." I politely asked her if she could show me where the item was and she turns around and yells at me: "Right here! Right here!" I honestly thought I was being pranked but apparently this store hires rude women as seen in other reviews.

I went in a couple of days ago. Two big burly dudes busy working. One stopped to help and found…read morewhat I needed right away. Unfortunately, I was short on cash. I went to my car to see if I had loose change. I didn't, but by this time, the this dude had gone to the back and was busy. The other helped me and let me was kind enough to let me go on my way with what I had. I know it was only a couple of bucks, but it is that kind of service that used to exist with mom and pop stores. I would definitely go back and support this business

Great customer service!! In and out within minutes. Would definitely come back for all my machinery…read morescrew needs

Always quick service and very reasonable. Tough to find. Go with Lankershim at the 5 FWY, Sun…read moreValley.

This place is the best it might not look at from the outside, but they definitely have everything…read moreyou need

Not sure if the guy was racist or not but I saw on the website that they have wrenches in stock …read more So I went in and immediately was approached by and older white guy while attempting to browse around the store for what I was looking for . He then stopped me and asked what I wanted and I asked if they carried wrenches and he pointed me out the door and said this isn't Home Depot . I left promptly and will never return to purchase anything.

This is my go-to place for screen repair and replacements. Drop them off and the next day they are…read moreready to pick up. CWH also has a lot of odd little things that you can't find at the big home improvement stores, like the filters that go into your stove exhaust fan, they have every size. What I like about this place is there is always someone to help you find what you need and for me that's important, I want to get in out out quick!

Great local Hardware store. Great service and prices, good place to have nearby before going to a…read morebig brand.

*DO NOT PATRONIZE THIS STORE*…read more It was just before closing time when I called Granada Hills Hardware and asked if they had a Delta shower faucet cartridge. The man on the phone told me he did, so I got there in time to buy it. When I got there, he opened the package further (as it was already opened) to compare the two- and he said it would work. It didn't. I went back to the store and told the owner that the one he sold me was incorrect. When I asked for a refund, he stated that "there was a part missing from the top." It was not missing anything. The model he sold me was slightly smaller in length and was the incorrect part number according to Lowe's (which did sell me the correct part). I told him it wasn't missing any parts, but he called me a liar. He saw the item was new and unused, proving him wrong. When that didn't work, he said he won't refund it because the package was opened. It was... by him. I watched him open it. He called me a liar again. I went to my bank and disputed the charges- and was told I'd be issued a refund, and Granada Hills Hardware will have the charges reversed. Nobody likes to be called a liar. It could've been real easy, but your pride got in the way when you didn't like to be proven wrong. Now, I get to keep the cartridge, and a refund of $59.12 through my bank... and you get to keep a 1 star yelp review. Was it worth it?

Rob took care and helped me above and beyond!!!! I really…read morerecommend this place!!!!!! Good people

Everyone there is extremely helpful. They seem determined to make sure you're able to get what…read moreyou're looking for. I make a point to go there first before I go to a Big Box type store. If I need something oddly specific they usually have it, I've been pleasantly surprised by this many times. The selection is good, the prices are fair and the employees know what they're talking about and are congenial..

It's a "candy store" for all those who have pneumatic, hydraulic, or other type of fastener, nail…read moreguns, etc. Knowledgable owner, fixed my problem at the spot. Instead of waiting for 2-3 weeks, for a tiny spring, he made the needed adjustment. Happy customer here!

What a great place! Michael the manager is super nice. We were referred here by a roofer friend and…read morewe found their prices reasonable and the work top notch. You can't see the business from Sherman Way but if you pull into the building driveway they are near the end on the left. Plenty of parking. The inside is so clean and bright, they appear to have a great selection of items, but we went their for nail gun repair.