Service , experience and great inventory of items ,it's always a pleasure to come in here and find…read moreout they know what you are talking about

helped me figure out how to mount a TV an the right tools. i'm just a girl but did not feel judged…read moreor scared to ask for help

Super friendly, helpful customer service. And they have parking! Really grateful this place is…read morestill alive and thriving.

One of my favorite places. Customer service makes a difference. I always look forward to seeing…read moreGlenda. She's always smiling and brightens up my day. Jerry in nursery is always helpful. Great neighbor hood store and I always find what I need. Also parking is aways available. But again Glenda is amazing!

Went to Lowe's for supplies I needed to improve my garden and was completely clueless. Luckily for…read moreme I was greeted and helped with excellent service by a nice lady named Angelica. Real helpful and very understanding. Great costumer service.

I just wanted to give a quick shout out to the electrical departments service employee by the name…read moreof Martin. I had so many questions he had every answer. He's very knowledgeable very sweet went out of his way to find the lightbulbs I needed for my Company office I just want to say thank you so much for having the patience We definitely need more employees like him

There we go again with so many bad, negative reviews. Why? I don't know and don't want to find out…read more Since we have been living in the same apartment building for 32 years and have 2 bathrooms, my son and I contemplated and decided to go to Home Depot and look for toilet seats. The ones that we have is very old and raggedy. We were there few days ago and as we walked in, the guy right by the main entrance gave us a nice smile and welcomed us in. We told them why we were there for; and, he paged someone on the intercom to come and take us to that aisle. James, with a nice smile took us to show variety of toilet seat covers and they were a tad expensive for our budget. Also, I was looking for a plain, standard, white color for both of our bathrooms. This store is a lot bigger than the other stores that I have visited in the past. They had many different kinds/types of toilet seats. As we were walking out, I wanted to visit their nursery. That's a whole different story. It's HUGE, nice, colorful and beautiful. Since I live in an apartment building and don't have a front or a back yard, I saw this cute, small, waterfall that can be used indoors as well as outdoors. It was so cute that I couldn't resist but to buy it. Was also on sale from 60 dollars, to 40 dollars. Great bargain. So skipped the toilet seats, bought the small waterfall and walked out of the store. HUGE parking lot, has few restrooms(didn't use them for once) and store was nicely organized and clean!! Now we have to put everything together for a soothing sound of the water to help me go to sleep! Thank you James, Home Depot, and management!!!!

Shout out to the people that went out their way to help me out made my shopping experience amazing…read more Linda at garden for helping me find the plants I was looking for . To Nestor from ofa helping me look less clueless and pointing me in the right direction for coal. But most of all thank you to the cashier that showed me how to leave a review Mones might be spelling it wrong.

I first went to Emil's when I started working down the street in 1993. Don't work there anymore,…read morebut stopped by again on my way up Robertson and it is still the best for all your Hardware needs. Great people. Chill vibe. Helpful staff. Also, my grandfather used to own and run a Hardware store in Fayetteville NC and this place reminds me of him.

Update I called to…read moresee if they do same day returns after buying a ladder. When I talked to whoever answered the phone, he asked for what it was and I said a ladder. Immediately his tone changed and he said there's no return it is final sale. I let him know we just got it like 10 min ago, didn't use it, it hasn't even left the car. He said the cashier told me that it is no returns, it is on the receipt and I just let him know that she did not mention this. This must have triggered something because he started to get more aggressive over the phone and started to go on a rant of his own saying things like " I wasn't born yesterday, people use them and return them all the time." I let him know multiple times "that's fine" to his rant about not accepting returns from ladders until he would mention again, that "the cashier told you," then I would respond "that's fine, but they did not mention it." He continued to go off and I was starting to get over being yelled at so I interrupted his rant and said "that's all fine, I just wanted to let you know that the cashier didn't mention it, that's all," which to me I thought an appropriate response back would be "I'll give a reminder to the cashiers to do that." that's it....but he continued on his rant until my friend helped me end the conversation otherwise I'm not sure how long he would've kept going for. Also noting that someone separate from the cashier working had to unlock the cable for us to get a ladder, so that's another person who could've told us that ladders were final sale not just the cashier. But that whole phone interaction was enough to not come back as much as I want to support local and from small businesses. Also from my previous review one of the keys ended up not working :/

Blanca went the extra mile to make my purchase safe and easy to carry! Thank you so much!!!read more

I've shopped at Koontz for decades and always loved this hardware store; it has been a lifesaver a…read morefew times. The staff working the aisles always ask if they can help, usually have the best suggestions and steer me towards the right products. Today I just wanted to buy a sheet of sandpaper that was marked as $1.79 and it rang up for $2.50 at the register, so I told the cashier wearing a surgical mask that's it's marked $1.79 on the aisle and she says "I'm just going by what the bar code reads". So I went back and checked, told her again that it was marked $1.79 so she marched back with me and I apologized to her that she had to walk back, but it was indeed only $1.79 ...she goes "well, you must be desperate!" and I said "Why am I desperate? For 80 cents?" :D Have to laugh I'm not that cheap or desperate, but just like to pay what the price is marked on the item out of principle. A note: Under California Business and Professions Code Section 12024.2, it is illegal for a business to charge a price greater than what is advertised, marked on a shelf tag, or posted on the commodity itself.

I was trying to go to Ace Hardware, but they closed for good. Not sure if this store was the same…read moreowner, but its store was literally 50 feet away from Ace. The man in the counter/cashier area was so helpful. He even helped me out with the product I bought and explained how to install it step by step. Will definitely come back if I need other things from there!

Copies of house keys are just $1.50 and the guy who works here (owner?) is very nice here. All…read moresorts of house related things I've been looking for are all in stock here and at good prices! I'll be back for sure!

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

Since I've found this chain of hardware stores.... I seek them out because they have such a variety…read moreof everything that you would want in a hardware store.

I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

COVID UPDATE for Anzen Hardware. Nori-san is fine, and the…read morestore is open for usual hours of operation. This update is just a reminder that small local businesses are still open. In addition to vegetable seeds and garden supply, there are plenty of home and kitchen tools that you'll use every day of your quarantine isolation. SERVICE Nori-San has always been very helpful with any purchases you might need to make. Now that the store attendance is limited, no doubt you'll receive even more bespoke assistance. STORE ATTENDANCE There is only one person/party allowed in the store at a time. If you're familiar with this small family-owned hardware store, you'll know that there isn't much room for too many people anyway. For precautions of health, just one at a time in the store. If you know what you need, the trip to Anzen is really quick. If you DON'T know what you need, the trip to Anzen can be really easy. I make a regular trip to get professional kitchen knives from Nori-San, and he's always very knowledgable and helpful in the decision. SILLY GIFT PURCHASE: Even if you want a simple silly, but useful kitchen gift for your friends, you will probably find something here. Purchase a KAMENOKO TAWASHI for an unsuspecting friend who doesn't know what it is, ask them to guess what it's for. PARKING Plenty of easy street parking throughout Little Tokyo. COVID PARKING UPDATE - many parking spaces have been redesignated as outdoor seating areas. Judge Also Parking Lot is the best parking lot - across the street.

Tashman's is another neighborhood icon…read more The business has been family owned and operated since I can remember. In fact, I had my first job there way back when. The staff is super friendly and knowledgeable, if you are able to articulate your needs they'll probably be able to help.

In a world where it's easier to buy on line than in person, why not support local business? Well,…read morewhen the local business' fine print is brutally burdensome and limiting...Not even a store credit (after 30days). And even when you get a credit, you're either buying something more expensive, or you're buying a few things less expensive. The customer loses, but at least it feels like a more even handed loss. The feeling of walking out of a store with a new faucet you own, but don't need does not feel great. So if you are looking for a user experience of the worst type, then the newly expanded Tashman Home Center is for you. I think I saw the photo of the founder above the register frown in disapproval...but maybe my vision was distorted by the tears swelling in my eyes... Anyone need a faucet?