Great little place tucked away in K town. Their prices are really great for lightbulbs, of all…read morethings. I was able to find regular bulbs, which are getting harder to find with everything going LED, and at a good price too. I come here a lot to have keys made. They have a solid inventory and very helpful service.

Service , experience and great inventory of items ,it's always a pleasure to come in here and find…read moreout they know what you are talking about

Thank You Note to West Hollywood Location 4/12/2026 Dear…read moreManagement and Staff, I would like to sincerely thank you for the exceptional assistance you provided when I lost my truck keys. Your team went far above and beyond your normal responsibilities to help me locate them. I was especially grateful that management took the time to review security camera footage in an effort to track down the keys. Your dedication and willingness to help during a stressful situation meant a great deal to me. I would also like to recognize the employee who stayed past closing time to ensure that we were able to access our truck and get home safely. That level of care, professionalism, and customer service is truly outstanding. Thank you all for your kindness, patience, and commitment to helping others. Your efforts did not go unnoticed, and I greatly appreciate everything you did for me. Sincerely, Tana Quinatb

Incredibile service I had a salesman take me around the…read morestore to find everything on my list. It was like having a personal shopper!! It made shopping a breeze And the checkout person was so polite and friendly. Forget going anywhere else like Loews or Home Depot. ANAWALT is the best one stop shopping place.

Richard Greenwood was awesome! Communication is key. Gentlemen heard my problem and came up with a…read moresolution when Lowe's on 2800 W 120th St Hawthorne, CA 90250 United States wouldn't even answer my call. Thanks Again Richard Greenwood for being an upstanding person! And great management. Definitely recommend this Lowe's over others in the city!

Very disappointed with my experience with Lowe's. The refrigerator provided to my apartment…read moremalfunctioned and stopped keeping food cold, which caused me to lose a significant amount of groceries and prepared meals. While they did replace the refrigerator, they refused to take any responsibility for the food loss caused by their defective appliance. I understand policies, but when a product failure directly impacts a customer, there should be some level of accountability or goodwill. Customer service felt dismissive, and no effort was made to help beyond the basic replacement. I expected better from a company like Lowe's.

I can't say enough wonderful things about my experience at the Home Depot on Sunset Blvd. in…read moreHollywood. **Angie G., Anthony, and Juan** truly went above and beyond and turned what could have been a frustrating situation into an exceptional customer-service experience. I purchased a large roll of vinyl flooring, and when it was brought to the front, I realized there was no way it was going to fit in my car. Without hesitation, Angie, Anthony, and Juan jumped in to help. They took the flooring back, carefully rerolled it to a size that would fit in my vehicle--with me right there to make sure everything worked--then brought it out to my car and loaded it for me. What impressed me most was their attitude throughout the entire process. They were **friendly, professional, efficient, patient, and genuinely happy to help**. Not once did I feel like I was inconveniencing them. They handled everything with smiles on their faces and made sure I was completely taken care of before I left. This is my neighborhood Home Depot, and experiences like this are exactly why I keep coming back. The quality of customer service at this location is exemplary. **Angie G., Anthony, and Juan are outstanding representatives of what great customer service should look like, and I hope management recognizes them for going so far above and beyond.** Five stars--and a very grateful customer!

If only I had taken the time to take pictures of all the items that I have found in this wonderful…read morestore. I have been to a few other locations as well and found my experience to be equally pleasant. When you start frequenting a particular location and the associates start recognizing you and you start recognizing them it adds an extra level of warmness and community to the whole adventure. My only regret is, I cannot add a few more names to this list. I will do my best to add the ones I currently have. A big shot out goes to the store manager David for helping me find contact cleaner when I thought I had to go to a completely different store and look in a completely different section. So far I have seen everyone to do their best to always keep the floors clean, never have I seen leaking liquids or a bunch of debris on the ground for any extended period of time. If such a thing happens, they're usually quick to section off the area and keep an eye on it until it is cleaned up. That's something I can really appreciate. Amaria (Returns) Thank you for time. Londy. (Head Cashier) Always running the front end smoothly. Liz (Lead) Rebecca (Cashier) David (Store Manager) John - Was very kind to my dad in the past. Thank you all for your smiles, kindness, and helping me find the items I needed in such a vast store with so many aisles and different specialties. Considering how the price of everything is going up these days I do believe that they are doing their best to keep things as reasonably priced as possible, while still making some type of a profit.

I first went to Emil's when I started working down the street in 1993. Don't work there anymore,…read morebut stopped by again on my way up Robertson and it is still the best for all your Hardware needs. Great people. Chill vibe. Helpful staff. Also, my grandfather used to own and run a Hardware store in Fayetteville NC and this place reminds me of him.

I have lived in Diamond Bar since 1972 Ace has always been there in a pinch, the people are great…read morefriendly . They usually leave you alone to do your shopping ,but if they see you need assistance, they are on top of it.

This is a great mom-and-pop hardware store that's been in the neighborhood for decades. They have…read morepretty much everything you need in a hardware store; except for a Garden Center and Lumber. It's amazing how large their inventory is considering it's not that big of a store. The service has always been super friendly and helpful; in my experiences. I've been shopping here for many years. Koontz is an ACE Hardware affiliated store with their own parking lot. Open everyday except for Sunday's. Located in West Hollywood on Santa Monica Blvd in the Rainbow District.

I've shopped at Koontz for decades and always loved this hardware store; it has been a lifesaver a…read morefew times. The staff working the aisles always ask if they can help, usually have the best suggestions and steer me towards the right products. Today I just wanted to buy a sheet of sandpaper that was marked as $1.79 and it rang up for $2.50 at the register, so I told the cashier wearing a surgical mask that's it's marked $1.79 on the aisle and she says "I'm just going by what the bar code reads". So I went back and checked, told her again that it was marked $1.79 so she marched back with me and I apologized to her that she had to walk back, but it was indeed only $1.79 ...she goes "well, you must be desperate!" and I said "Why am I desperate? For 80 cents?" :D Have to laugh I'm not that cheap or desperate, but just like to pay what the price is marked on the item out of principle. A note: Under California Business and Professions Code Section 12024.2, it is illegal for a business to charge a price greater than what is advertised, marked on a shelf tag, or posted on the commodity itself.

I was trying to go to Ace Hardware, but they closed for good. Not sure if this store was the same…read moreowner, but its store was literally 50 feet away from Ace. The man in the counter/cashier area was so helpful. He even helped me out with the product I bought and explained how to install it step by step. Will definitely come back if I need other things from there!

Copies of house keys are just $1.50 and the guy who works here (owner?) is very nice here. All…read moresorts of house related things I've been looking for are all in stock here and at good prices! I'll be back for sure!

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

Go to Home Depot. If you're a woman they'll treat you like garbage. I drove there from Hollywood…read morebecause my late partner loves this place. I needed some pliers to change out the wheels on my office chair and walked out empty handed. The salesperson was useless and rude. I'd like to think my money is just as good as anyone else's but apparently not.

Decided I needed to explore little Tokyo. I heard from multiple people that Anzen Hardware was gem…read more They're only open on Saturday and Sunday. They share a space with a florist that is open during the week, so I got confused and thought they opened during the week. They're not. The space is not huge, but it was fun to prowl around the different sections and find hidden treasures from Japan. The owner is really good about taking time to explain what each item is and the different uses, as well as care and handling. This place is such a huge contrast to shopping at Walmart. Made me think of a small town hardware shop that is the heart of the community with people stopping by to have keys made or knives sharpened or whatever random thing they need. These kinds of places are treasures! Definitely worth a visit and definitely worth supporting. Glad I did!

I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

Fabulous, neighborhood hardware store. Family owned through multiple generations!…read more Plenty of knowledgeable staff there to help. We had storm windows made before the upcoming rainy season. Tashman came out and measured, and the windows fit perfectly. Great service, great stock!

Customer service is not lost! I think his name was Lev or Lee. He took his time and gave me great…read moreinstuctions as he placed an order for a custom screen. Great patient and knew how to help me find what I needed and wanted. Seems everyone there I've spoke with are all nice guys.