I have used Mid South several times over the years so when I had an issue with the door, I called…read morethem first thing this morning to get a stuck garage door fixed. They indicated that it could be a couple days since they had such a backlog but he would try to fit me in. I was surprised to get a call from Kevin (I hope that is right) this afternoon saying he was a few minutes out. He came looked it over and repaired it in less than an hour. TRULY outstanding service. I can't say enough good things about this company!

I had used this company when we first moved here several years ago and they were very responsive…read more I've called multiple times over the last month with no call back. No chance I would use them again.

We are new to the area, needed a refrigerator pretty quick. We had come into this Sears Hometown…read morelocation to price check against other retailers, prior to buying our home. They are competitive with their pricing, with that great personal customer service. We worked with Marlon, he was great in helping us get a refrigerator as quick as possible. The delivery was on time, set up quickly, and very professional. The whole experience was great!

This is a GREAT BIG Thank You to Joe and Katherine....owners of Sears in Aberdeen NC…read more WOW what can I say about customer service! On Memorial day weekend with skeleton crew of staff, they personally came to pick up my 1st new refrigerator that wasn't quite right, and delivered and set up a new one. That is REALLY going the extra mile in Customer Service. Needless to say, that "big box store" on 15/501.....right down the road from Sears, may not get my business in the future, for appliances. PS, just letting you know, Joe went out of his way, spent a lot of time with me getting me as many $$$deals as possible when I purchased my new refrigerator, as well as a stove. So, go see Joe and staff when you need a new appliance. You will NOT be disappointed!

How to lose a good customer over less than a dollar! I often…read moreshop at Burney True Value Hardware as it is convenient and I have always liked to support local businesses over the chains like Home Depot and Lowes. Today, was my FINAL shopping experience at Burney. I had purchased a few screws for a project a week or so ago and didn't need them. Today, I tried to return them and buy some more items. I thought I had the receipt in the bag but I did not seem to have it with me. I asked if I could return them without the receipt. The total for the four screws was a whopping .82. I was told that they couldn't return them without the receipt as they have hundreds of SKU numbers and they wouldn't know which one I was returning. This made logical sense until I looked at my bag a little further. The gentleman that helped me pick out the screws didn't seem to write down the SKU number on my bag! How was it rung up when I purchased it? I assume by some generic key that charged me the .82, the same generic key that could have refunded my .82! Sorry Burney you lost me for good over this one, shame on your staff!

Do not buy your Stihl equipment from here. I bought a ton from there and soon as a pole saw gets a…read morecracked gear head they tried to price gauge me when it's under warranty. The tech called Stihl and sent them pictures trying to get them to deny doing the warranty. The saw had a scratch from where it sits on my trailer. The tech told Stihl I did some crazy stuff when he didn't even know. So Stihl denied it. I called Stihl and they told me they don't know why the tech called and sent them pictures trying to get it denied but they said yea clear warranty problem. I've emailed the store several times trying to speak with a manager and the won't respond. They kept my saw for two months before they called me and said we can't fix under warranty. Now I have to take saw to different shop out my area. Sorry place. Hate I spent so much money there

This is the nicest Ace Hardware I've ever seen. Great customer service! Ace is definitely the place…read morewith the helpful hardware man.

Walking h in this store is like the real life version of opening the Sears catalogue when you were…read morea kid. Well...there are no women walking around in their underwear, but it is like the times when you would look at all the toys, and make your Christmas list! When you first walk in, there is a huge Green Egg display! They have all the stuff you can only find online! Then you notice the tool isles! Pretty soon the section of Stihl EVERYTHING! They even have beer, wine, seasoning for meats! You could just hang out here! The people are also a highlight! They know the store, and know what they are talking about. It's everything the big box stores aren't, and that is exactly what I was looking for!

Wonderful customer service. George was pure perfection on the installation. They are a bit pricey…read morebut if you want to shop local and desire high quality cabinets they are a great option.

Inspiring showroom with professional designers on hand. Maggie Dutton turned our dowdy little condo…read moreinto a show place. For quality, selection, and expertise, I wouldn't go anywhere else.

Kendall is a one stop shop and a jack of all trades. Everything he does is top notch and exceeds…read moreexpectations. His prices are more than fair and worth every penny. We hired Kendall previously to rebuild our deck and patio, which he absolutely nailed. He did such a great job we rehired him for a flooring project and to repair a damaged door frame. He took a day to evaluate the project and another to get the work done and everything looks like new again. I can't recommend him enough. If you have a house project I have no doubt Kendall will come through.

I went to Appliances & Moore to get a new range. Joe, the owner, was very helpful and explained…read morethe different features the ranges had and answered all my questions. He helped me to make an informed decision because I really had no idea. lol The following Friday, Matt came and took away my old range, hooked up my new range, explained everything and was done in under 30 mins! I wouldn't go any other place to get major appliances than Appliances & Moore!!

My "go-to" for appliances and MORE!! Knowing I had guests on the way, they managed to get my…read morereplacement range installed just in time!

I called and scheduled a 10:00 appointment for a new wooden fence. They were a no show. I have…read moretried calling and get no answer. Obviously, I will not be calling them again and I give a lot of business to contractors as I am a Property Coordinator who manages 160 properties. Very unprofessional.

I had originally worked out a deal with Lowes to install a 4ft Spaced Picket fence for my backyard…read morein Southern Pines, NC. However, they decided my business wasn't important enough. I found Ben looking through the yellow pages. His company was the only one who listed a website (it's 2015, companies big and small need websites). I called and left a message and he texted me a couple hours later (I was a bit apprehensive about getting a text message rather than a phone call, but it's 2015 and I guess this is an acceptable way of doing business). Ben came out on a Sunday afternoon and took some measurements and quoted me right around the same price as Lowes. Ben was courteous and very knowledgable. You could tell by the tone of his voice that his fences are all about top notch quality. Even more impressive is that he could finish the fence that week. He promised to get the permits and call 811 for utilities to come out and mark the lawn. We sat down that Sunday wrote out the contract and wrote him a check for half upfront for materials (Ben doesn't use square for credit cards, and I don't blame him. I wouldn't want to have to pay that fee to Square). The next day Ben and a Lowes truck arrived in the pouring rain to drop off the lumber and concrete. The fence installation was hassle free and painless. One day he told me that while he was taking a shower he realized that he placed the gate posts too low and that he would have to dig them out and reset them to standard (This guy is so dedicated to his craftsmanship that he was thinking of my fence while taking a shower). My wife and I couldn't have been happier with the finished product (especially my wife). If you're getting a fence built in the Sandhills area call or text Ben and give him a shot. He is by definition a true American Small Business professional who is a talented craftsman. Be advised that if you go with someone else, you might get a cheaper fence but one that will not last long. Mine will last at least 30 years. Thanks Ben!