Great job of keeping my grill clean. So nice that somebody knows what they're doing and doesn't…read morejust spread the grease.

Excellent selection of BBQ rubs and sauces, with wonderful, friendly service! What more can you ask…read morefor?!? This is definitely going to be my go-to shop for BBQ supplies.

I was looking for a replacement for my built-in Jenn-Air microwave. I wanted to match the oven that…read morewas previously installed. Unfortunately, it was a discontinued model. I found the model that I was looking for on display at Kees. When I requested a price, they quoted me a price of $2650. They told me that the MSRP was $3100 and that I was getting a discount of almost $500. Well, I had researched the price of this microwave before looking at local appliance stores. The MSRP was $2599 on the Jenn-Air website. Of course, since it was a discontinued model, it was no longer available. The floor model at Kees had a price tag of $2599 when I looked at it. When I called today for a price, they gave me the above quote of $2650. So Kees wanted $50 more than the MSRP on a discontinued floor model microwave. I would be very wary of making any purchases from this store. I find their business practice to be unethical.

Had a fabulous experience with Kees. Walked into their store off the street, to inquire if they…read moreknew anyone that does air dryer vent cleaning. While the company itself does not, the salesman I met, Aaron, did such work on the side. He came to my house the next day, explained everything that happens with your air dryer vent and what the cleaning process entailed. Prompt, professional and courteous. Would definitely use Kees Appliance again.

I purchased a sectional living room set ($3000.00) from the Aberdeen, NC store. I went back to the…read morestore 3 days later and noticed that this same sectional was not in the store. When questioning the salesperson in regards to this must be a poplar sectional, she stated "No", yours was the " Display". I called the store manager, and he was of no help. I paid full price for a "Display", something that I've never done before. Poor communication & mis representation!!! Had the salesperson as well as the store manager verbalized that this was a "Display", I would have not bought. Im very disappointed in this store being that I have been a patronizing customer for 23 years & to be treated like this is beyond great customer service! Never again!!!

Been calling since Jan to have someone look at my new couch the back has come loose. No one has…read moreever called me back. Called again in early Aug they said the repair guy comes at the end of the month and would call for an appt. after not receiving a call for the 5 th time I called on the 30 th for an update then was told my warranty expired. So I went to tell the mgr the story he was asking around what this paper for someone just printed my sales info and left it sitting around no not nothing. Once I explained my story he basically told me tiff crap your out of warranty and today was the first he's herd of it so tuff luck. Could of cared less even said if I called back when I said I did they couldent do anything cause of covid. I understand covid has everyone backed up but months without a callback then told tuff luck really stinks after spending 5 grand. I'm disabled or would do it myself he dident even offer a number for repair guy. Disappointing need to find a place that cares about customer service. Could of called a repair guy months ago had I been told but I called while it was still under warranty the first time. Need negative stars

I wanted a long term product that was American made. Holland grills fit that criteria. They are…read moremainly stainless steel and aluminum and are meticulously constructed, alittle industrial looking but unique. The Holland Grill company only sells thru retailers but their claim of no flame flair-ups is attractive & true! The cooking style takes a while to get used to because its more like baking than grilling. You measure time and temperature rather than poking or viewing your food to see if it's done. You cannot burn a steak, impossible. You may overcook it but amazingly, it may be well done but still juicy. That's because you cook with the lid down so flavor, steam & juices stay in the food. Their moto is - if your looking, its not cooking! I highly recommend you buy the searing unit. It's easy to install and gives one a traditional open flame grill component. Kinda costly at $1200 for the grill & $450 for the searing unit but fully assembled. USA made! I like the above arrangement very much and am pleased on the purchase. Only downside- costumer service needs to match the excellence of the grill. Very hard to impossible to get a person at the company to call or contact. And my retailer wasn't much help. I guess they're busy welding up grills down there!

Even though we purchased two sets of fireplace logs here, when we asked last week (Nov. 24, 2025)…read morefor a repair visit, we were told they might get to us in mid February. Service what you sell is not a priority for this company.

Wes came to my house to clean the fireplace and he did an excellent job. He was very pleasant,…read moreknowledgeable, and answered all of my questions. He left everything nice and clean. Great job! Thank you. This is a company I've recommended to other people, and they have all had good experiences.

Karen and her counterpart provide outstanding customer. They are extremely helpful and courteous…read moreand try to supply exactly what I want in a timely manner. The can make recommendations for products based upon questions I ask. This week I opened a box that had a defective fixture and Karen went out of her way to reorder the light and keep me informed.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Aberdeen, NC. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Had a great time with my son If you want to learn the proper…read moreway of doing barbecuing from the experts I highly recommend this place. Hands on hands preparing the meat and then you get to taste the finished product.

Friendly, knowledgeable service and great selection of grill supplies. Shop locally when you can!read more

I recently purchased a grill and outdoor kitchen components from Charlotte Grill Company, and the…read moreexperience began to go sideways almost immediately after placing the order. We placed our order on March 21 and were told to expect delivery in approximately 2 weeks. In reality, the order was not delivered until April 29--over a month later. During that time, communication was consistently poor. I called the store multiple times for updates and was repeatedly told there were "issues at the distributor." However, when I contacted the distributor directly, I was told the items were in stock, which raises serious questions about what was actually happening with our order. When the delivery finally arrived, the experience deteriorated further. The grill and cabinets--both very heavy items--were simply left in the driveway. There was no attempt to coordinate delivery time, and no effort to place the items anywhere near the installation area. For products of this size and price point, this level of service is unacceptable. To make matters worse, the invoice listed a propane (LP) model, even though we had clearly discussed and intended to purchase a grill compatible with a direct natural gas line. This points to a lack of attention to detail and raises concerns about overall order accuracy. In total, we spent over $4,500 and received a level of service that fell well below expectations. While delays can happen, the combination of poor communication, questionable explanations, lack of follow-through, and careless delivery reflects a broader issue with how this business operates. We generally prefer to support local retailers, but in this case, we would have been far better off purchasing from a reputable online retailer where communication, order accuracy, and delivery expectations are clearly managed.

I decided to stop by and check this place out on a friend's recommendation, it's clean inside and…read morefairly new as they recently relocated here. I was told they had an amazing selection of rubs and bbq sauces, but I didn't find that to be the case... They did have a decent selection, but not as many as I was expecting to find, but this could possibly be due to them relocating? They had a full selection of big green egg kamados as well plenty of accessories (eggsessories) for them and a nice selection of gas grills and some very high quality pizza ovens. I did grab a bag of lump charcoal while I was there as it's a brand I've never tried, and the price was very good. This definitely seems like the place to go for any custom grill setup you may want, and they can likely give you great advice too.

If you're looking for someone who will listen to what you really want and then help you Tyler is…read morethe person to talk to. I called him with some questions and he was very knowledgeable and friendly.

Purchased my spa a year ago and this location is amazing! Customer service is the BEST and they not…read moreonly completely stand by their product but are always available for guidance with any questions...Thank you Carolyn and Tyler...you are the Best!

I went to Appliances & Moore to get a new range. Joe, the owner, was very helpful and explained…read morethe different features the ranges had and answered all my questions. He helped me to make an informed decision because I really had no idea. lol The following Friday, Matt came and took away my old range, hooked up my new range, explained everything and was done in under 30 mins! I wouldn't go any other place to get major appliances than Appliances & Moore!!

My "go-to" for appliances and MORE!! Knowing I had guests on the way, they managed to get my…read morereplacement range installed just in time!