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    Recommended Reviews - Kirkland's

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    2 months ago

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    9 years ago

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    8 years ago

    Always find the staff and manager very friendly and helpful. They always have a wide selections and the store is always clean.

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    Badcock Home Furniture &more

    Badcock Home Furniture &more

    1.0(5 reviews)
    0.8 mi
    •$$

    I purchased a sectional living room set ($3000.00) from the Aberdeen, NC store. I went back to the…read morestore 3 days later and noticed that this same sectional was not in the store. When questioning the salesperson in regards to this must be a poplar sectional, she stated "No", yours was the " Display". I called the store manager, and he was of no help. I paid full price for a "Display", something that I've never done before. Poor communication & mis representation!!! Had the salesperson as well as the store manager verbalized that this was a "Display", I would have not bought. Im very disappointed in this store being that I have been a patronizing customer for 23 years & to be treated like this is beyond great customer service! Never again!!!

    Been calling since Jan to have someone look at my new couch the back has come loose. No one has…read moreever called me back. Called again in early Aug they said the repair guy comes at the end of the month and would call for an appt. after not receiving a call for the 5 th time I called on the 30 th for an update then was told my warranty expired. So I went to tell the mgr the story he was asking around what this paper for someone just printed my sales info and left it sitting around no not nothing. Once I explained my story he basically told me tiff crap your out of warranty and today was the first he's herd of it so tuff luck. Could of cared less even said if I called back when I said I did they couldent do anything cause of covid. I understand covid has everyone backed up but months without a callback then told tuff luck really stinks after spending 5 grand. I'm disabled or would do it myself he dident even offer a number for repair guy. Disappointing need to find a place that cares about customer service. Could of called a repair guy months ago had I been told but I called while it was still under warranty the first time. Need negative stars

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    Badcock Home Furniture &more
    Badcock Home Furniture &more
    Badcock Home Furniture &more

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    Kirkland's - homedecor - Updated October 2026

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