I caught Denise on a Friday afternoon. She wasn't supposed to be there but she stayed and got me…read moresigned up with a dental insurance plan that was affordable. Her knowledge of the industry is insurpassable. I HIGHLY recommend speaking with her. Look no further! Call her!!!

Denise is so knowledgeable about so many different products, and will never make you feel dumb for…read morenot knowing what she is an expert in. She helped me, two family members and two different friends...and we all had the same amazing experience. You will not be disappointed, give her a call!

Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

I've worked with Lara now on two separate policies and I'm always impressed with her level of…read moreknowledge and ease of initiating the process of getting me all set up and ready to go. First policy was $350 compared to the $500 policy my old company thought I was going to be okay with. The second policy after 6 months she got me down to $245 a month. Highly recommend working with her if you're looking to get a better rate than what you have if it's really high. Thank you Lara for your impeccable customer service!

For being a low end kind of insurance they sure did charge a lot of down payment. I SUGGEST your…read morecarefully look at the papers they have you sign and how much they charge. Christina Torres assisted my bf getting insurance and the company premium was only about 800 that they were asking for. She went and charged him 1792 in down payment. I'm sure she took into advantage the fact that he has some tickets in saying the down payment is high because of his record but going as far as charging about 900 In Broker fee is quite insane. Nothing can be done now but advice to those who don't want to spend a lot Negotiate your Down payments people :)

I have been working with Stephanie for about 4 years now. She is extremely knowledgeable always…read moreable to answer any difficult questions. Thank you for being my agent

I was in a desperate need of insurance and I had come across a business card from all forms…read moreinsurance agency. I had an excellent experience with Stephanie here. It was my first time purchasing my own auto insurance policy and she explained all the coverages to me in depth, since it was my first time, otherwise I would have never known anything. Stephanie was VERY honest and gave me the best quotes possible. She also works with several carriers so she shops the rates and gets u the best price. Thanks Stephanie!!

Scott is amazing super fast and efficient. It makes getting car insurance easy. He actually calls…read moreyou back when he says he will and by far has your back thank you Scott!!!

No matter what Scott always gets me covered without any hassle! I just give him my car info and he…read moregets straight to work! He always finds me the best deal with the best coverage! He even went out of his way to go to the office when he was literally stepping out of his home door to head out of town just so I could get coverage on a car I was just about to purchase at the dealership and sent me over my ID cards right away! I have been using Bethel Insurance since 2009 I believe or close to that time frame! I rarely even have to go to the DMV unless it's concerning something other than my car. Need registration, call Scott or bob and skip the dreadful dmv! Moving here from out of state and need California plates.... Call Scott or Bob! Have a bad driving record and worried no one will cover you??? Seriously call Scott or Bob, they will help you with anything!

It is sad that the review that this person did got placed with the wrong agency. YELP needs to fix…read morethis because that seems to be against their policy of placing false reviews. Anyway, my fiance and I went into the Arnelle location in El Cajon a couple weeks ago and the service was excellent. He has an SR22 and was pleased with how his situation was handled quickly, efficiently, and was given coverage at a price he could afford. I am interested in getting a quote myself soon. I recommend giving them a chance. Sarah in Lakeside

This guys are awesome, they have the best rates in town since they represent their own company but…read morealso another over 10 companies and they shop the best rate for you, I extremely recommend them!

Ernesto was horrible! Had an issue with a billing cycle so we were called to come in to put a new…read morecard on file. He then stated since it was our six month we needed to pay renewal fees which was fine. Took him 30 mins to tell us as (as we sat their in silence kid u not) that he would not be renewing us for full coverage due to a scratch on our front bumper..never have ever heard of this! Very minimal damage he then proceeded to tell us we can only be under liability only but now he needed proof of address and a new card on file. We did not bring proof of address as we were only expecting to put a new card on file and not a renewal process.. he then said we would have to come back in tmrw as he did not have time for us today. We left with no insurance due to his lack of timing while they were still open for another 30-40 minutes. If not more we arrived 4:30 they close at 6 . I then tell him i have never heard of this and have never had to step in office for a renewal with Fred loya as I've been with them for years with many different vehicles! I asked him for his supervisors contact which he then said "im the manager of this location" i then said "no i need your supervisors contact information" he then says "unfortunately i cannot providw you with that information " "if you have a complaint you can call the phone number on the wall behind u" the phone number on the wall went straight to voicemail 3 times before it actually rang. I finally reached a supervisor from the south bay location which he stated " he should not let u walk out of that door with at least liability and he had plenty of time, it only takes about 10-15 mins at most. " !!! The best part someone walks in after he basically tells us he has no time for us today and he calls the gentleman over to assist him. Ridiculous! Lack of customer service! Lack of empathy! Lack of communication! Lack of time management as a manager! Any other workplace knows ur not done with your shift till the last person is out the door. The supervisor on the phone is spoke with seemed to agree with that and even offered if i were able to get to his location he could get it done within 10 minutes! .....I am no longer with this company after years of being with them because of Ernesto! I am now apart of a competitor insurance which is got within 15 minutes of leaving this location on the phone! 15 minutes is all it took! No proof of address! No having to walk in and way better customer service. Be better Ernesto!

Ernesto was super helpful, nice, and professional. After going back and forth on the phone with…read moreFred Loya he made my visit quick and simple. His patience and empathy is how all Fred loyas should run the business. I love from El Cajon but this will be my preferred office from now on.

Helpful and supportive, he made sure I got coverage, even when the process had challenges. Highly…read morerecommend!

Jason Veirs is an agent you can depend on! I was experiencing difficulties with an insurance…read morecompany and asked Jason to advocate on my behalf and without hesitation, he did! He tenaciously fought for me and the problem was resolved quickly!

Update of my last review:…read more My last review was based on my over payment of my homeowners policy. This review will show what Wawanesa did to correct this problem and refund my money. I contacted them via their texting service, which I did not know about before. They sent my check but somehow it got lost in the mail so they reissued a second one. I received that one today, so I lifted my rating back to five stars as this is their typical service based on my many years (since 1989) of doing business with them.

If I could give 0 stars I would!!! I've been a customer for our auto ins for years, I had left them…read morein the early 2000's and came back in 2022, they are a bit pricey but I was ok with that since they offer the higher limits. Whelp the most awful Thing happened 12/17/25, I was in a horrible accident & my truck was totaled! I gave Wawanesa grace since it was coming up on the Christmas holiday but once 2 weeks passed and no response from adjusters I started to worry as the rental coverage is only for 30 days & I had no vehicle that was being repaired! Well my Worst nightmare came true! The total loss adjuster assigned to us was dragging her feet, never contacted my finance company even though she lied to me on several occasions that she had!! I she had told me over the phone on a Thursday that I would have a check the following Monday & that day came & was gone & it took another 10 days to actually get our funds due us to go replace my vehicle! I would call my finance company daily to see if they've given the payoff to my Ins company & for 2 weeks was told they have not been contacted!! Of course my rental ran out, Wawanesa refused to extend even though THEIR incompetent adjuster didn't follow thru & I literally was doing all the leg work to get my payout to purchase a new vehicle! I ended up paying out of pocket a total of 10 days at $50 a day, thank goodness the rental provider extended the rate to me or I'd be out more money due to Wawanesa's failure to do their job! As of today our loan check to our finance company has still not been recd, it's been since 01/24. So not only did Wawanesa force me to incur over $500 in charges for a rental, my credit is also taking a hit !! I am so disappointed & have left msg for managers with no return call or explanation! I am shocked at Wawanesa & so upset that we pay our ins policy, mind you it's not cheap in CA & with the way things are in the world with ins right now & then to be treated with such arrogance as if we are asking for a favor!! If I could take my business elsewhere right now I would but again the state of our ins premiums in CA it's not easy to move to another ins provider with the same coverages. I feel stuck & not happy at all! I would never recommend Wawanesa ever again!! Wawanesa do better, train your total loss adjusters to have better customer service skills & to return calls to customers & to do THEIR jobs!!! I don't know how many days I spent on the phone leaving msgs, calling my finance company, calling the adjuster back to be lied to & in the end what I was trying to prevent, happened!! Do not go with Wawanesa!! Btw I was not at fault & had major neck, back & arm Injuries all the while dealing with MD appts, therapy, PTSD from The accident & hiring an attorney due to the other party (at fault) not having enough coverage to pay off my vehicle & then I had to deal with the stress Wawanesa caused me. I was literally in tears daily trying to contact anyone at Wawanesa to help us!! I am thankful to be alive, but not thankful for the stress caused by my own insurance!! Go elsewhere!! Not worth the headache they cause their own insured!

bad experience, I had my insurance with Jenkins Insurance for over 15 years and they just increased…read moremy auto insurance policy by 70 % so I cancelled my policy with them and went to Geico and saved the 70% plus another 15 %.

I strongly recommend these place to make an awesome deals with insurance all of them are friendly…read moreand nice ESPECIALLY Jinan she's never failed to help me and answer all my Questions She's smart and friendly plus she's helpful ..Thank you Jinan and thank you Guys keep it UP always You're the best