Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Marc Nimetz has provided insurance for numerous of my clients. Marc and his team are very…read moreresponsive, they reply to inquiries very quickly. Their rates are competitive and they find creative ways to find the best insurance. I highly recommend Marc Nimetz and Farmers Insurance

November 24th @ 6:00pm I just spoke with Joy at Wanessa…read moreInsurance. She was very professional and friendly. She genuinely seemed concerned about the issue at had. I just want to give Joy a shout out

If I could give 0 stars I would!!! I've been a customer for our auto ins for years, I had left them…read morein the early 2000's and came back in 2022, they are a bit pricey but I was ok with that since they offer the higher limits. Whelp the most awful Thing happened 12/17/25, I was in a horrible accident & my truck was totaled! I gave Wawanesa grace since it was coming up on the Christmas holiday but once 2 weeks passed and no response from adjusters I started to worry as the rental coverage is only for 30 days & I had no vehicle that was being repaired! Well my Worst nightmare came true! The total loss adjuster assigned to us was dragging her feet, never contacted my finance company even though she lied to me on several occasions that she had!! I she had told me over the phone on a Thursday that I would have a check the following Monday & that day came & was gone & it took another 10 days to actually get our funds due us to go replace my vehicle! I would call my finance company daily to see if they've given the payoff to my Ins company & for 2 weeks was told they have not been contacted!! Of course my rental ran out, Wawanesa refused to extend even though THEIR incompetent adjuster didn't follow thru & I literally was doing all the leg work to get my payout to purchase a new vehicle! I ended up paying out of pocket a total of 10 days at $50 a day, thank goodness the rental provider extended the rate to me or I'd be out more money due to Wawanesa's failure to do their job! As of today our loan check to our finance company has still not been recd, it's been since 01/24. So not only did Wawanesa force me to incur over $500 in charges for a rental, my credit is also taking a hit !! I am so disappointed & have left msg for managers with no return call or explanation! I am shocked at Wawanesa & so upset that we pay our ins policy, mind you it's not cheap in CA & with the way things are in the world with ins right now & then to be treated with such arrogance as if we are asking for a favor!! If I could take my business elsewhere right now I would but again the state of our ins premiums in CA it's not easy to move to another ins provider with the same coverages. I feel stuck & not happy at all! I would never recommend Wawanesa ever again!! Wawanesa do better, train your total loss adjusters to have better customer service skills & to return calls to customers & to do THEIR jobs!!! I don't know how many days I spent on the phone leaving msgs, calling my finance company, calling the adjuster back to be lied to & in the end what I was trying to prevent, happened!! Do not go with Wawanesa!! Btw I was not at fault & had major neck, back & arm Injuries all the while dealing with MD appts, therapy, PTSD from The accident & hiring an attorney due to the other party (at fault) not having enough coverage to pay off my vehicle & then I had to deal with the stress Wawanesa caused me. I was literally in tears daily trying to contact anyone at Wawanesa to help us!! I am thankful to be alive, but not thankful for the stress caused by my own insurance!! Go elsewhere!! Not worth the headache they cause their own insured!

Steve has helped me multiple times now & he is great! I can always count on him to help me its…read morefantastic! Hes nice, timely & just easy to reach! Thanks Steve!! 1 (858) 565-6695

Steve is awesome! So helpful and attentive! Highly recommend! He answered any and all questions I…read morehad.

My dad is very meticulous when it comes to picking out insurance. He had been with Allstate for…read morequite some years until he finally lost it with all their BS and hidden charges. We were shopping around the area ( Parkway Plaza) and he told me this agent who had helped my grandpa with his car insurance had moved to a branch in El Cajon. We looked up the nearest freeway insurance and surely enough he happened to be there!! Israel answered all of my dad's questions and found a great plan that worked for my dad's demands and needs. It seems like he's a great addition to this branch as I've read the past reviews and it wasn't doing so hot. Israel was very attentive and had a great attitude. Believe me... You don't mess with the men in my family, their mustaches are intimidating and this guy was able to send mi Grandpa and Dad home smiling.

Ana Ibarra went above and beyond to help me get insured again, not only she explained me what was…read moregoing on with the last insurance I had, she also helped me to get a better insurance for the right price!! fully covered! Thank you for helping me today

I recently got car insurance from Ryan and he was so helpful. He patiently answered all my…read morequestions explaining everything in detail. I appreciated his honesty and knowledge. We had a wonderful conversation and I could tell I wasn't just another customer. He is very sweet and easy to talk to. I'm so happy I found this place and I hope to be with them for a long time. I truly believe you will not be disappointed if you get insurance with this business. Ryan, I pray that your business will be a huge success!! Thank you so much!!

If you need help with anything insurance give Diana and Ryan a call they are amazing people and…read morewill definitely take care of you. They are very knowledgeable, helpful, and honest. Give them a call for any of your insurance or tax needs.

I have been working with Stephanie for about 4 years now. She is extremely knowledgeable always…read moreable to answer any difficult questions. Thank you for being my agent

I was in a desperate need of insurance and I had come across a business card from all forms…read moreinsurance agency. I had an excellent experience with Stephanie here. It was my first time purchasing my own auto insurance policy and she explained all the coverages to me in depth, since it was my first time, otherwise I would have never known anything. Stephanie was VERY honest and gave me the best quotes possible. She also works with several carriers so she shops the rates and gets u the best price. Thanks Stephanie!!

We want to acknowledge "Ted" the security officer He was very customer service oriented and Very…read moreProfessional He was standing outside the office opening the door for us clients to AAA Thank you "Ted" for caring and assisting seniors as well as others entering the office

Today was one of those days that I could not be happier to have had AAA. One of our cars went down…read morefor some unknown reason and would not start up. It was stuck in my driveway, thankfully as we had driven it an hour away the previous day. It is a wonder that we did not get stranded on the other side of town. Thankfully, having AAA made getting our car towed to the shop, such a breeze. The quality of service when we call to get it towed and was top notch as we were handled with promptness and professionalism. Anyone who ever has had to have their car towed, knows that it could cost a pretty penny for just one towing. Cover yourself with AAA. It is well worth the value and will save you in the long run. It covers towing, gas refill, flat tire repair and also beneficial discounts when traveling. This is easily a win-win situation hands down a must have. As a mom traveling with my children a lot, I could never see myself not having AAA. You're welcome. Thank me later.

It is sad that the review that this person did got placed with the wrong agency. YELP needs to fix…read morethis because that seems to be against their policy of placing false reviews. Anyway, my fiance and I went into the Arnelle location in El Cajon a couple weeks ago and the service was excellent. He has an SR22 and was pleased with how his situation was handled quickly, efficiently, and was given coverage at a price he could afford. I am interested in getting a quote myself soon. I recommend giving them a chance. Sarah in Lakeside

This guys are awesome, they have the best rates in town since they represent their own company but…read morealso another over 10 companies and they shop the best rate for you, I extremely recommend them!

bad experience, I had my insurance with Jenkins Insurance for over 15 years and they just increased…read moremy auto insurance policy by 70 % so I cancelled my policy with them and went to Geico and saved the 70% plus another 15 %.

I strongly recommend these place to make an awesome deals with insurance all of them are friendly…read moreand nice ESPECIALLY Jinan she's never failed to help me and answer all my Questions She's smart and friendly plus she's helpful ..Thank you Jinan and thank you Guys keep it UP always You're the best

I caught Denise on a Friday afternoon. She wasn't supposed to be there but she stayed and got me…read moresigned up with a dental insurance plan that was affordable. Her knowledge of the industry is insurpassable. I HIGHLY recommend speaking with her. Look no further! Call her!!!

Denise is so knowledgeable about so many different products, and will never make you feel dumb for…read morenot knowing what she is an expert in. She helped me, two family members and two different friends...and we all had the same amazing experience. You will not be disappointed, give her a call!