I recently got car insurance from Ryan and he was so helpful. He patiently answered all my…read morequestions explaining everything in detail. I appreciated his honesty and knowledge. We had a wonderful conversation and I could tell I wasn't just another customer. He is very sweet and easy to talk to. I'm so happy I found this place and I hope to be with them for a long time. I truly believe you will not be disappointed if you get insurance with this business. Ryan, I pray that your business will be a huge success!! Thank you so much!!

If you need help with anything insurance give Diana and Ryan a call they are amazing people and…read morewill definitely take care of you. They are very knowledgeable, helpful, and honest. Give them a call for any of your insurance or tax needs.

this farmers agency definitely earns the 5 star in customer quality service. sara crook and janet…read moregave me outstanding customer service. the entire office staff is a very nice crew. five stars all the way. definitely recommend them. thank you sara for making me feel so welcome, infact thanks to all the staff. janet you have the best customer service provided by you and your staff.thank you!

Poor customer service with clueless untrained staff. Think twice before you go. I have been with…read morefarmers for 12+ years. They don't take any frustration from their customers. Farmers need to provide customer service training. I will have my policy transferred to different agent. Official complain to follow hoping that will give them a lesson in customer service. Think twice!

bad experience, I had my insurance with Jenkins Insurance for over 15 years and they just increased…read moremy auto insurance policy by 70 % so I cancelled my policy with them and went to Geico and saved the 70% plus another 15 %.

I strongly recommend these place to make an awesome deals with insurance all of them are friendly…read moreand nice ESPECIALLY Jinan she's never failed to help me and answer all my Questions She's smart and friendly plus she's helpful ..Thank you Jinan and thank you Guys keep it UP always You're the best

We want to acknowledge "Ted" the security officer He was very customer service oriented and Very…read moreProfessional He was standing outside the office opening the door for us clients to AAA Thank you "Ted" for caring and assisting seniors as well as others entering the office

Today was one of those days that I could not be happier to have had AAA. One of our cars went down…read morefor some unknown reason and would not start up. It was stuck in my driveway, thankfully as we had driven it an hour away the previous day. It is a wonder that we did not get stranded on the other side of town. Thankfully, having AAA made getting our car towed to the shop, such a breeze. The quality of service when we call to get it towed and was top notch as we were handled with promptness and professionalism. Anyone who ever has had to have their car towed, knows that it could cost a pretty penny for just one towing. Cover yourself with AAA. It is well worth the value and will save you in the long run. It covers towing, gas refill, flat tire repair and also beneficial discounts when traveling. This is easily a win-win situation hands down a must have. As a mom traveling with my children a lot, I could never see myself not having AAA. You're welcome. Thank me later.

My dad is very meticulous when it comes to picking out insurance. He had been with Allstate for…read morequite some years until he finally lost it with all their BS and hidden charges. We were shopping around the area ( Parkway Plaza) and he told me this agent who had helped my grandpa with his car insurance had moved to a branch in El Cajon. We looked up the nearest freeway insurance and surely enough he happened to be there!! Israel answered all of my dad's questions and found a great plan that worked for my dad's demands and needs. It seems like he's a great addition to this branch as I've read the past reviews and it wasn't doing so hot. Israel was very attentive and had a great attitude. Believe me... You don't mess with the men in my family, their mustaches are intimidating and this guy was able to send mi Grandpa and Dad home smiling.

Ana Ibarra went above and beyond to help me get insured again, not only she explained me what was…read moregoing on with the last insurance I had, she also helped me to get a better insurance for the right price!! fully covered! Thank you for helping me today

Dalea was amazing, Very knowledgeable and helped me get the insurance I needed with no issuesread more

Nope. Hidden fees which they will remove if you happen to notice. This company actually turned me…read moreover to a collection agency and I never even had a policy with them.

I've worked with Lara now on two separate policies and I'm always impressed with her level of…read moreknowledge and ease of initiating the process of getting me all set up and ready to go. First policy was $350 compared to the $500 policy my old company thought I was going to be okay with. The second policy after 6 months she got me down to $245 a month. Highly recommend working with her if you're looking to get a better rate than what you have if it's really high. Thank you Lara for your impeccable customer service!

For being a low end kind of insurance they sure did charge a lot of down payment. I SUGGEST your…read morecarefully look at the papers they have you sign and how much they charge. Christina Torres assisted my bf getting insurance and the company premium was only about 800 that they were asking for. She went and charged him 1792 in down payment. I'm sure she took into advantage the fact that he has some tickets in saying the down payment is high because of his record but going as far as charging about 900 In Broker fee is quite insane. Nothing can be done now but advice to those who don't want to spend a lot Negotiate your Down payments people :)

If I could rate ms. Georgia herself... -10. I have been using this branch of State Farm for years…read moreand let me tell you first hand. She is disheveled, rude, disrespectful and out of touch with reality. She is chronically misplacing my information. I just had to call the 1800 State Farm and discovered she never updated my address from over 6 years ago when I sold my home. Never updated my new cell phone number after 4 years. It was a nightmare. Calling them really opened my eyes to just how unprofessional she really is. I am disgusted. Will be firing frank brown after this eye opening and very deep soul kicking revaluation. I have officially filed a complaint and this cannot be rectified. I am so tired of chaos that this person causes in my life. Never updates payment information. When you try to remind her she is snappy and gaslights you as if it's your fault. LOL I can only imagine how she must manipulate people she actually knows. Sad.... That's all.

I have been using Frank Brown's State Farm office for 10 years now, since I started driving. In…read morethat time, Jorgia and the girls in the office have always been courteous, helpful, and professional. I've only had to deal with a couple claims through them, but each time the process has been very smooth and straightforward, without any of the complications you usually deal with when filing an insurance claim. I work in a business that deals with insurance providers every day, and I see how bad things can go when the insurer is not on top of their game. I recommend the Browns to anyone who is in need of insurance or feels that they are being charged more than is fair.

Such nice people and they have no problem doing everything over the phone makes things much easier…read morefor my lazy butt lol

Always done right by me. Always fast answers. Good price options. Freindly.read more

Edward is a kind, caring, and patient person that will hear out all your needs. I highly recommend…read moreto reach out to him if you have insurance needs or even if you just have questions. He is also fully fluent in Arabic!

From the owner: CA Lic. #4083314…read more Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the El Cajon, CA area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #4083314