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    PolyInsurance

    4.8 (49 reviews)
    Closed • 9:00 am - 5:00 pm

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    Services - PolyInsurance

    Car and truck insurance

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    Recommended Reviews - PolyInsurance

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 year ago

    He's always been very friendly and always helped me with my problems having to do with insurance I do recommend them

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    11 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    TJ C.

    Thank you Russ for the review

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    4 years ago

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    5 years ago

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    4 years ago

    TJ is always there when we need him. He is very prompt in answering a question that we might have.

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    5 years ago

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    5 years ago

    TJ has been great to work with. He's very responsive to our needs and we are very glad to have him as our agent.

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    4 years ago

    I would recommend TJ to anybody needing homeowners insurance. He was fast efficient and priced just right.

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    4 years ago

    TJ is amazing. Always quick to respond to any emails or questions and promptly handles any issues. Lucky to have found him 12+ years ago.

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    6 years ago

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    TJ C.

    Thank you Daniel for the review

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    4 years ago

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    TJ C.

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    6 years ago

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    6 years ago

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    TJ C.

    Thank you Morewine for the review

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    7 years ago

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    TJ C.

    Thank you for the review

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    6 years ago

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    TJ C.

    Thank you for the review. I appreciate it

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    11 years ago

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    4 years ago

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    7 years ago

    Very courteous in my dealings with TJ. He explain you exactly what is on the Policy about the legality and benefits of the contract.

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    TJ C.

    Thank you Jorge for the positive review. I appreciate it.

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    6 years ago

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    9 years ago

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    8 years ago

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    9 years ago

    I usually can't stand insurance sales people. TJ is different. He makes me want to be a better client. :)

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - PolyInsurance

    Review Highlights - PolyInsurance

    “TJ has come through when the Big Insurance company wanted to cancel my HO insurance for little/no reason.”

    Mentioned in 40 reviews

    Read more highlights

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    Farmers Insurance - Pete Williams

    Farmers Insurance - Pete Williams

    (26 reviews)

    La Jolla

    Supremely disappointed in the level of service from Pete and his team. Ryan Horiye has no…read moreattention to detail nor follow up. As a mortgage professional, I've referred them many clients. However, after leaving me with no insurance coverage and NOT informing me that they didn't start my renewal, I cannot risk losing myself or my clients their homes due to bad business. This wasn't a non-renewal like we are seeing in CA, by the way, this was just not paying attention by an insurance broker.

    Pete was very friendly and professional when we were setting up our homeowner's insurance after…read morepurchasing our home last year. He was communicative and offered us a competitive rate. We were sincerely hopeful that we had found a great insurance provider that we could stay with and not have to deal with the headache of requesting quotes and comparing insurances on a year-to-year basis. Fast forward a year and we receive our renewal notice and our premium has jumped up over 100% from our previous renewal. When I looked into the coverage, it looked like coverage for a pool had been added to our plan mistakenly. No worries, these things happen, so we reached out and noted the error and requested an updated quote so we could renew. That was over a month ago. First, we were told our policy was adjusted to show that we do not have a pool, but we had to forward a picture of our backyard showing no pool to have the underwriter approve the request. After we provided the photos of our backyard, we were then requested to send a picture of the front of our house so the underwriters could confirm the address. We were told we would get the policy updated in 48-72 hours after that. That was on April 9th. We followed up on a weekly basis and kept getting the run-around. On April 22nd we were told 'I have you calendared for tomorrow to follow up with them. I will let you know the outcome'. We had to reach out again at night the next day because we never heard back. Two days after we reached out, we were notified underwriting didn't see the picture that they had uploaded so they had to send it again and was told that they should have it resolved the next day. Fast forward to today - it's the end of the business day and once again we have not heard any update. Our policy is about to lapse in a week because this saga has been going on for a month. I have since reached out to other insurance providers and have gotten multiple quotes with quick responses from the agents and was able to secure a new policy for the same price as our premium from last year. (over 50% off what Farmers offered us this year, granted it seems like we'll never know what our actual premium should have been without the pool since we still have not received an updated quote to-date). I understand that things happen and sometimes it takes a little longer to get back to people but the communication was consistently abysmal and this entire experience has been frustrating. 2 stars because we had a great start, but I guess once we signed up, we were no longer valued customers.

    PolyInsurance - autoinsurance - Updated October 2026

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