Four Peaks recently replaced our roof. They were amazing…read morevery professional and good quality. They were always on time and cleaned up every day and kept us informed about everything. Special shout out to Jorge Casa.

I hired Four Peaks Roofing in February to replace my roof. I worked with Jason in the office and…read moreBrent, my project manager. We specifically agreed to install the highest-quality underlayment, and I signed the work order reflecting that agreement. The crew began work on a Monday. On Tuesday evening, after they had left, I noticed the underlayment installed on my roof was not the product I had purchased. I checked the packaging, confirmed it was the wrong material, and emailed Brent. To his credit, he responded quickly, acknowledged the mistake, and said he would notify the foreman and owner. I followed up the next morning to ask how it would be corrected, but for nearly two and a half days I received no communication while the crew continued installing the wrong underlayment. There were no calls, updates, or explanation of how they intended to resolve the issue. Late Friday, I was told they were working with the manufacturer to extend the warranty on the installed underlayment to match the warranty of the premium product I had originally purchased. While I appreciated that solution, I was disappointed by the lack of communication during those critical days. After the roof was completed, I noticed several tile corners looked rough and unfinished. I sent Brent photos, and he agreed they needed additional detail work. The crew returned the following week, and to their credit, they significantly improved the appearance of the tile corners. Before the project began, I had also shown Brent water damage and rot around a vented soffit board beneath one of my roof overhangs. Although I later learned they normally do not replace vented soffit boards because they are not considered part of the roof, they agreed to replace mine as a goodwill gesture because of the underlayment mistake. Unfortunately, the first repair was poorly done. The installer used the wrong thickness of material, installed it unevenly, and relied heavily on caulk to fill gaps. The workmanship was poor enough that I removed the repair myself before the caulk had fully cured and purchased the correct materials to replace it properly. Around the same time, I discovered numerous roofing nails and staples protruding through my eaves that had not been there before the installation. Brent agreed this needed to be corrected. A crew later arrived after dark, without notifying us, and repaired the fasteners using flashlights. While I appreciated the quick response, showing up unannounced at our home at night to perform repairs demonstrated a lack of professionalism and respect for us as clients. A few weeks into the project, Jason called to discuss my experience. I explained that I chose Four Peaks because of its reputation and because both he and Brent had seemed honest and trustworthy throughout the sales process. Unfortunately, the execution of the project did not match those expectations. Jason apologized for the underlayment mistake and offered to have their carpenter reinstall the soffit board. I declined because I had already purchased the materials and planned to complete the repair myself. Two days later, however, my wife and I were awakened at approximately 6:00 a.m. by loud hammering outside our home. I found another Four Peaks employee reinstalling the soffit board without our knowledge or permission. To be fair, the second repair was significantly better, but the lack of communication was frustrating. Four Peaks ultimately upgraded the manufacturer warranty from 30 years to 50 years and matched it with an extended workmanship warranty, which I appreciated. They also charged me for the lower-priced underlayment that was actually installed instead of the premium product I had purchased. No other compensation offered. However, when the invoice arrived, it still reflected the original higher price, requiring me to contact Brent again to have it corrected. I was also told I would receive a project completion package after the work was finished. It is now July, and I still have not received it. After recent storms, I inspected my attic and discovered the rotted wood behind the soffit had never actually been removed. Instead, it had simply been pushed inward and covered by the new material. I've included photos showing the tile corners before they were repaired, the protruding nails and staples, the soffit repairs, and the remaining rot. Overall, Brent was responsive throughout much of the project, and several employees made efforts to resolve the issues. I appreciate those efforts. However, the repeated mistakes, poor communication, inconsistent workmanship, billing error, unfinished repairs, and multiple unannounced visits overshadowed the positives. I hope my experience helps future homeowners make an informed decision.

We recently hired L&R Roofing Solutions to completely rebuild and waterproof our second-story deck,…read moreand we couldn't be happier with the results. Our deck is more than 40 years old and had multiple layers of coatings applied over the years, yet it continued to leak. Louis took the time to thoroughly inspect the deck, explain our options, and recommend a solution that made sense. We never felt pressured--just well informed. The crew's workmanship was outstanding. They carefully removed the existing railing, cut away old flashing and failed coatings, installed new plywood where needed, added new flashing, applied a new waterproof coating system, and then reinstalled the railing. Throughout the project they were professional, efficient, and extremely courteous. What impressed us most was their attention to detail and communication. The work was completed ahead of schedule, the job site was kept clean, and the finished deck looks beautiful. Most importantly, after our first major storm since the project was completed, we didn't have a single leak. If you're looking for a roofing or waterproofing contractor who is honest, knowledgeable, and stands behind their work, we highly recommend L&R Roofing Solutions. Louis and his team will take great care of you.

My husband and I recently found some mold in our house and suspected the water was coming from the…read moreroof, even thought it was only 12 years old. So after looking around we came across L&R Roofing. We needed an inspection fast and the actual repair done even faster because the Arizona monsoon was about to be in full swing and we were incredibly stressed. Right off the bat during the inspection, Luis was so honest and told us we absolutely did not need an entire new roof and warned us not to let anyone try to sell us one. Nowadays it is so hard to find companies that truly want to help you rather than just make make a sale, so that was such a huge relief and let us know right away that he wasn't going to BS us. He also went above and beyond during that walk-through. Our home inspector had told us we only had one slipped tile, but when Luis got up there, he found a handful of them and just pushed them all back into place for us. Slipped tiles can cause such major issues down the road, so it was incredibly nice of him to do that. It made me feel so good that he was looking out for our whole roof and not just the one spot we asked him to inspect--honestly, he seemed way more aware of what was going on up there than our actual home inspector was! Since the mold was over a bathroom, he gave us a fair price to remove a section of the underlayment and check all the vents in that area, and we were super happy with that plan. Luis unfortunately had a family emergency come up, but he still made sure to coordinate everything with Victor, who managed to get us on the schedule the very day a big storm was supposed to hit. Victor and his crew showed up at 6 AM and were just so nice to work with. He explained the exact damage to us and took pictures of every single step of the process so we could see everything they were doing. It was such a massive weight off our shoulders when he confirmed he found some water damage but it could easily replace the wood and seal it up right then and there. We are so incredibly thankful to everyone who helped us get this done so quickly and we will definitely be keeping them on speed dial for any future roof work!

Third time working with Ryan and company at The Repair Guys. As always, we are pleased with their…read morework. They have done minor repair work, but it was time to redo our 20 year old roof. Ryan is incredibly concerned about quality and used the best products on the market. He lived with his quote and there were no "surprise" costs that seems do endemic to the industry. Our roof has a 30 year materials warranty and a 25 year warranty for labor. Pretty sure I will be going out feet first before that time is up. I wanted something that would last and was willing to pay for the best. I could have probably gotten it done somewhat cheaper, but then you have to worry about what corners are being cut. I highly recommend Ryan and his team.

Ryan from The Repair Guys made my day! He did a phenomenal job fixing the malfunctioned turbines on…read moremy roof and installing brand new ones with superb craftmanship. Immediately from our initial conversation, I could tell Ryan is a trustworthy, honest professional with incredible kindness and integrity. A true gem. He also has tremendous knowledge, dedication and passion for his craft. He provided the best assessment, quote, and suggestions without pressuring me into any services I didn't need. He truly cares about delivering the best results with quality, precision and integrity. He absolutely delivered above and beyond with meticulous craftsmanship and even shared insightful roofing tips. I also greatly appreciate that Ryan offers an arrival time frame that he honors and arrived right on time. I'm beyond thankful for Ryan and The Repair Guys!! Truly best service experience I've had. I can now sleep in peace without having to worry about the noisy screeches coming from my roof. I would definitely recommend The Repair Guys to my neighbors, family and friends in a heartbeat. You gotta see it for yourself and will know what I mean when you work with Ryan! Highly recommend!!

Phoenix Roofing did a good job and the project went smoothly. Unfortunately, one bad incident made…read moreme downgrade a perfect review. When our roof was done, the crew left immediately. Then I walked around our property to pick up any stray roofing material. That's when I discovered 2 pillar cactus were missing from my front yard. When I walked to where they'd been growing, I found a mound of gravel. Upon brushing the gravel aside, I saw the broken stumps of my 2 cacti. They'd likely been knocked over when roofing material was tossed from the roof. Did the crew think I wouldn't notice I was missing a tall cactus? When Nick/project mgr., came for a walk-through I told him and he said, "I won't tell the company & I'll buy a replacement at Lowe's and plant it myself." I told him I appreciated it... and then waited and waited. A few months later I texted Nick asking when I might get my replacement cactus; he said he was on the other side of town working on roofs, but he'd get to it. Well, it's been over 9 months! I've since bought a cactus and replanted it myself. I realize accidents happen but at least have the courtesy to say, "Hey, sorry, we knocked over your cactus." I'd have been okay with that. As for Nick, the project manager, I took you for your word and you didn't follow through. I recommend that if something similar happens to you, call the company directly to get results. Telling the project manager about issues apparently isn't enough and simply becomes swept under carpet.

Everything was well planned and carried out without a flaw. I'm so impressed with this Phoenix…read moreRoofing. We also heard from friends reguarding their new roof experience. Glowing report and another great job by Phoenix roofing. Thank you so much, Mike & Diana Wilson

Competent and Efficient with Best Pricing…read more Yelp reviews brought me to First Response Roofing. Making the appointment with Evelyn (owner) for an inspection by Cameron introduced me to their exceptional courtesy and good product knowledge. Detailed results of the inspection with optional pricing was received the same day as the inspection via email. Together, their presentation and pricing convinced me to select this company over two other bids from well-reviewed companies. My very positive impressions carried forward throughout the process to replace shingles on my house, an 8' x 10' custom shed, and the bonus - a large, custom doghouse. Their four-man crew worked quickly, confidently and congenially. Matt (Production Manager) and Geoff (Project Supervisor) went beyond the extra mile to provide a wonderful, customized solution to my concerns over the appearance of the new chimney cap. I am very well pleased and comforted with knowing that I have connected with a solid, small company that truly demonstrates a commitment to presenting a well polished service.

Cameron came out the next day and surveyed my roof and adjusted some of my tiles that had been…read moredisplaced because of some microbursts we had the previous week. He didn't even charge me for his quick effort. We greatly appreciate him.

5-star Plus! We are very pleased with the Copper West Roofing experience and the quality of the…read morework. Jordan answers his phone/responds very quickly when called and is a great communicator. He even took pictures of sections of our roof and sent to us via phone. He's very knowledgeable and communicates well with his roofing crew. The crew is hardworking, efficient, and did a great job! Great value, reasonable price. We appreciate having quality work being done on our home. Thank you Jordan and crew!

Jordon was great to deal with - friendly, trustworthy, and competent. Since we were getting…read moremultiple quotes, it was a week or two before deciding on Copper West (price, reviews from neighbors that had previously used them), and after a slight delay, we received the quote. I requested a change to the underlayment, which Jordon indicated was no problem and verbally let me know what the price difference would be but did take a little bit to get the official updated quote. Materials arrived on time and on schedule (tbh, I was worried that they weren't going to be). Work started promptly on time, and while the crew did work full days, they ran over by about a half day (luckily we weren't in any kind of rush). Workers cleaned up daily and pretty thoroughly at completion. While I do wish there was a little more communication regarding updates to the project, I would definitely use this company again.

I can't stress enough how grateful I am to each of you at State 48 and the service and…read morecommunication you provided. There was never a moment when I didn't know what and when each step in the process was about to happen. Everything from first phone call to job completion was incredible. You all create an amazing company. Thanks Again for everything. I wish more businesses were the class act that you are.

State 48 came to my house and ensured that I was ready for monsoon season. Can't recommend them…read moreenough!

Awesome from start to finish! I called several companies for estimates for a new shingle roof…read more Brown Roofing was the only 1 out of 5 to arrive on time! Jesse took the time to not only survey the roof, take measurements, etc, but also had a number of suggestions (deleting an old evap cooler duct, modernizing the venting system) that i didn't even have on my radar. No other companies took the time w/ me to discuss anything - just took measurements & left.. Communication throughout the entire proceess was excellent. Job started on a Tuesday and done by Friday. Crew was professional & considerate. Jobsite was honestly left cleaner then before they started! Price was a little higher than other quotes yet, I am so glad I paid up and didn't go cheap! A new roof is a large investment & I was very lucky to find Brown Roofing.. I will highly recommend them to my family, friends, & neighbors..

Just had Brown Roofing do my re-roof (underlayment replacement), and they did an exceptional job…read more Their proposal was less than the other roofer's quotes, and they did some items that other roofers wouldn't do, like paint match all the flashing and fascia all around the house. Every night they left my entire property spotless. They do not sub-contract out their work, and the owner is involved every step of the way. You cant go wrong with these guys.