Minus Stars but not available to post...Beware... I had the worst experience with this company,…read moremainly the management at the Columbia South Carolina office, mainly with manager Brian Alexander and worker Jeffrey Goin. I resigned a contract with Orkin for services I had prior and all was good until they came out for the 1st treatment and advised my son who lives in a house off campus that the contract we signed is way too low in price and refused to treat the house. I called and manager refused to call me back, after 10 attempts and speaking to 10 different very nice ladies. At last After my last attempt he decides to call my son a 20 year and talked inappropriately to him advising him again that they will not honor the contract. I called again frustrated about the lack of calling me back an adult that signed the contract to deal with. But Brian only is man enough to deal with kids. I will be reporting him to corporate with no regards to how to deal with kids or honoring a contract... who is JOKER making his own rules. Never do business with Orkin my goal is make sure I make as many as can aware. Going to post this on every possible outlet. Kids are not in good hands with Brian Alexander at ORKIN SC.

Orkin is a total disaster. Unprofessional, disorganized, and completely useless…read more If I could give zero stars, I would. Orkin Pest Control has been the most frustrating, unprofessional, and unresponsive company I've ever dealt with. We've been paying for monthly service, yet the pest problems continue and the service we're supposed to be getting simply doesn't happen. From the start, things were a mess. When we first set up our account, they sent a technician out for an initial visit. He showed up, greeted us with "What's good?" and immediately came off as unprofessional. We explained we wanted a general inspection around the home and some preventative treatment for insects. He flat-out refused and said they don't do that. I asked, "Then what are you here for?" and he sarcastically pointed at a cobweb and said, "Oh, I see one there." At that point, I asked him to leave because he clearly wasn't taking the job seriously and was acting like an entitled fool. I called to complain, and a manager sent out a different technician and this one was more respectful and gave us his personal business card, saying we could call him directly anytime we had issues. But when we actually did call him, he blew us off and told us there was nothing he could do, and to call the office. Of course, the office doesn't answer or return voicemails. Trying to get a same-day appointment which Orkin advertises as something they offer was a complete joke. I was passed from one customer service rep to another in what felt like a game of musical chairs. Each one would type my info into a system and say someone would call me back. Nobody ever did. To make it worse, one of their main numbers has a recorded message saying, "If this is an emergency, call this number." I called that number, and the person who answered said there's no such thing as an emergency line. So why are you telling customers otherwise? Then, a rodent got caught in one of the traps they placed, and when I called to have someone come remove it, I was told they don't offer that service. So I'm paying for pest control, but I'm expected to deal with the pests myself? On top of all that, they double charged me for a service, and the first rep I spoke to tried to brush it off like it wasn't a big deal. I had to demand a refund before anyone actually did anything about it. That's unacceptable. This company is completely disorganized. The technicians are unreliable, the customer service is useless, and the communication is non-existent. They're happy to take your money every month, but when it comes to actually doing their job, they vanish. Orkin is not worth your time or your money. Save yourself the frustration and go with a company that actually cares about its customers and stands by its service.

Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

We just bought a new house and there were issues with spider crickets and mice. We called Aardvark…read moreand Jerry came down the same day to help us out. He was amazing, his knowledge and experience was fantastic. The pricing was very affordable as well. Would definitely use again!

Called Jerry to set up appointment, no answer but left him a voice mail…read more Later he texted me, "send me your address I can come out tomorrow (Monday) afternoon. Took off work and NO SHOW. I texted him around 5 are you still coming? He called me right back and said I live too far out from where he was. Preceeded to say I can probably come Tuesday since I will be up that way. I will call you and let you know. Tuesday, no call, no show. I texted him Wednesday asked if and when he planned on coming. His reply "I'm so busy right now, sorry please call another company. WHAT???? Why not just say that from the beginning. Not a good way to run a business, unprofessional .

This is the pest control company my landlord sent to my home was very unprofessional. He seemed to…read morebe a friend or family member of my landlord. I looked up his phone number and came across this website. The technician spoke in a rude and dismissive way, to my 10-year-old daughter when she was telling him simply " there is a bee upstairs flying around and my mommy is going to kill it " his response to my daughter was " ok I do not need to know that which I found completely unacceptable. Than " proceeded to walk pass her didn't attempt to kill the bee or pick up the dead ones in my home. He also told me that the bees are not coming through the vents when I told him that my children and I have seen them coming out of the vents and my upstairs and downstairs sliding doors. My 11 year old daughter noticed him using my ladder without ever asking for permission to do so. When I asked if that was my ladder he was on, he got an attitude and said, "So you want me to go all the way downstairs to get mine?" That was not only disrespectful, but also careless since this is my personal property inside my home. Instead of apologizing or simply using his own equipment, he got upset. He told me to "hold on," so I thought he was going to get his ladder. Instead, he just left my home altogether leaving both my back door and my front door wide open as he walked out. Leaving me and my children and twin babies even more unsafe. I then called my landlord and he fabricated and told her that I was rude. I have cameras in my house from the moment he came to my door and asked him was he the exterminator due to his appearance how he was dress he said " I am " didn't speak introduce himself or anything. Very unprofessional. The way my landlord was speaking was as if he was a family member of hers. This behavior was not professional, not respectful, and certainly not safe. I would not recommend this company to anyone looking for reliable and courteous pest control service. Below is the photo of the guy and as you can see he came with his own equipment from the van with two ladders and had the Audacity to have an attitude and be rude to me about my personally property I purchased in my house. I use my ladder for personal things in my house not with shoes or outside use I don't even have to explain myself because he could have asked or simply used his own equipment and than was rude to my child. Very rude so do not book this company if that guy is coming! He did not fix the issue after later that night 11:08pm a bee came out one of the vents in my bedroom and one in the ceiling in the kitchen. I have been having this issue killed and have collected over 65+ bees in my house from July 2025-current. I have been to the E.R and doctors I have not been sleeping well due to bees being in my home and having children and twin babies and my landlord finalllllyyyyy sends an exterminator 9/09/2025 he was rude and didn't fix anything just left without saying anything.

I highly recommend Bug Bust Pest Control. The first reason is that their communication is above and…read morebeyond most contractors I have dealt with. The call back to my voicemail was prompt and the communication on when they would arrive was excellent. While on the phone, Dan knew exactly what the issue was when I explained to him what I was seeing. Dan arrived on time, was very professional, kind and honestly just a GOOD human. It is always a pleasure to do business with someone when they are of great character, it makes it much easier and accepting to fork over the money. We had hornets in the ceiling and we were very close to having a serious issue with them getting into the living space. If this happened, and it would have if we did not act when we did, a large hornet nest that was growing may have fallen right into my elderly father's lap while in his recliner. This would have been horrible. Thank you to Dan and Bug Bust Pest Control for exterminating the nest and all of the hornets. If you have any kind of pests that you are concerned about, call Dan. Oh - the value was spot on for the services provided.

Heads up -- this is a detailed and honest review…read more I reached out to Atticare after PSE&G completed a home energy assessment on my hundred‑plus‑year‑old home. The assessment wasn't bad, but they did recommend re‑insulating my attic due to the age of the existing insulation. When I contacted Atticare for an estimate, I learned they partner directly with PSE&G on home energy‑efficiency projects, which immediately made the process smoother. Stephen (Inspection & Sales) - Stephen arrived exactly at the scheduled time and was friendly from the moment he walked in. He inspected my attic, measured the square footage, and walked me through all available insulation options. No upselling...just available options. Based on our conversation about my high winter heating bills, he also suggested that my outer walls likely needed insulation. Before giving me any pricing, he made sure I understood that Atticare would secure the best possible PSE&G rebate. They ultimately obtained a sizable rebate (free money!) and a 0% loan for 72 months billed as part of my monthly utilities bill, which allowed me to insulate all three floors of outer walls in addition to the attic. Nick & Crew (Attic Insulation) - Nick and his team also arrived right on time. He explained the scope of work clearly and determined the most efficient way to complete it. His crew worked quickly and had the entire attic insulated in under a day. Victor & Crew (Outer Wall Insulation) - Like Stephen and Nick, Victor and his team were punctual and professional. Because my home's exterior is stucco, he explained the indoor insulation process in detail. His team moved furniture away from the outer walls, covered everything with plastic sheeting, and got to work. I will note that dust mitigation could be improved for walls and furnishings -- not a dealbreaker, but tightening that up would elevate the experience even further. The outer wall insulation work took a bit longer than expected due to the number of holes that needed to be drilled, patched, and painted, but the team handled it diligently. Overall, I'm extremely happy with the services provided and am genuinely looking forward to seeing a decrease in my heating and cooling bills. Not only would I recommend Atticare -- I already have.

We had a bit of a weird situation. Our attic is finished, but behind the closet was a section of…read moreunfinished attic that hadn't been touched in decades. It was a complete mess, had signs of rodents, and something was leaking through to our bedroom ceiling below Bob was an absolute delight. In a couple days, he came and took a look, assured me it could be cleaned out, sealed to prevent rodents and energy loss, and even though they don't typically do wall work, could put a temporary seal in place A couples day later, the team was here. In under 3 hours, the space looked completely restored. I could even use it for additional storage space now if I wanted too. So in case it wasn't clear, I would absolutely recommend Atticare NJ and would use them again. The professionalism, timeliness, and attention detail are just a few of the reasons

I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the…read moreoffice and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos

They never showed up. I spotted a Bowco truck passing by and called the number on the side. They…read moredid a good job. On the Spot might be great, but their communication is poor.

Cowleys pest services were amazingly quick to respond. Within a day they sent Tom. who was…read moreincredibly informative and helpful If you truly need service, I would recommend them highly!!

A technician came to my home today unannounced to do our "spring service", which would be fine,…read moreexcept we have a newborn and my wife was breastfeeding when the tech knocked. I was not home at the time and my wife put me on the phone with the tech who apologized and said "you were probably sent a confirmation via text or email. It looks like it's been a busy week for you though so no worries if you missed it". I did not, in fact, miss any confirmation, since none was sent. When I called Cowleys to inquire what happened, they said they don't actually confirm these visits - they just show up?? But then why would you knock on my door if you don't need anyone to be present? This is WILDLY unprofessional behavior - not just showing up unannounced with chemicals in a home with a newborn, but then trying to gaslight me for your lack of communication. The entire phone call felt like the rep was annoyed at me and she did absolutely nothing to help beyond adding me to a "list" where they would notify me to confirm future visits. I've received confirmation from them in the past, so I don't know what happened on their end, but I cancelled my service with the rep immediately. What a waste of money this whole ordeal was. I DO NOT recommend these people at all.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

Had an ant problem. Started checking some of the big exterminator names and was a bit Leary of the…read morerecommendations. We called Mighty Mike on recommendations from the community page on FB and the recommendations were very good. Mike came within a couple of hours from when we called. Mike was a heck of a nice guy and he did a very thorough job inside and outside the house. He went above and beyond. I highly recommend his work!!!

Absolutely horrible job! This company came recommended from a couple of neighbors and I was…read moreextremely disappointed in the service. Not only did they not fix the problem (after he guaranteed I would never see another bug again), they told me if I wanted them to come back to re-spray, I would be charged another service fee. For a job they didn't do right in the first place! They even had the nerve to try to push an annual contract on me so I can pay even more money for them to basically do nothing again. After several phone calls, they finally agreed to come back and finish the job the right way as a "courtesy" and gave me a date and a timeslot when they would be by. I rushed home to ensure I was there before the allotted window and they never showed up, never called, never finished the job. I would NEVER use this company again and have told everyone I know to steer clear. Extremely unprofessional!!