Easy to book an appointment, very responsive, and the technician that showed up was very…read moreprofessional and kind. Glad I made an appointment with this service.

Quick reply to my request. A fair quote and then once I agreed to the contract, a representative…read morenamed Shane came out and took care of the service. He was very personable. Explained everything he was doing and what would be covered going forward each quarter. Very pleased with McDougall pest control.

Knows his stuff and stands by his word. Very happy with the results. Very professional.read more

They came to the house fast and were super helpful! Would recommend them if you need a quick…read moreturnaround.

I don't provide many 5 star ratings, but this service deserves it…read more Brentwood Pest Control was friendly, accommodating, thorough, professional, and effective. I think that's as much as I can ask for in a pest control service. To top it off, the owner sent a handwritten thank you card. What a novel concept :) All too often I don't feel like companies appreciate the customer. The general pattern of businesses tend to be reduce cost/time/quality, increase price, and (intentionally or unintentionally) neglect customer service. That is NOT the case with Brentwood Pest Control. My experience was a pleasant one. Highly recommended!

They are responsive to calls and texts. They are professional. They are kind and they are punctual…read more I highly recommend this pest control company.

Julio did a fantastic job in our honey bee removal out of the inside of our stucco on our deck here…read morein Green Hills. He initially came to assess, was incredibly knowledgeable about the bees and the activity and gave a quote which included removing the stucco and repair work as well!! Honest & reasonable and he did a very clean job and took his time when he returned to do the removal and work. Highly recommend him for removal of any wasps, hornets, bees, etc!

Julio did a fantastic job removing our honey bees from the side of our house! We had no idea how…read morehuge this hive was and he got all of it out for us and relocated them. He also repaired our siding and did a great job. Very nice guy to work with during the process. highly recommend!

I have been using Scotts Pest Control since this summer when we discovered brown recluse spiders in…read moreour attic. I am happy to report that the spiders are gone! I have been impressed with the consistent professionalism in this company including the initial contact, the monthly service visits by the technician (usually Frank), the communication from the office letting me know when the next visit will be and follow ups afterwards, and rescheduling is a breeze. Absolutely no complaints from me!

Very nice folks. Great service. Pricey for termite control but worth it for great coverageread more

I talked with Matt today with a request for my upcoming service…read more He was very patient and kind along with very knowledgable and agreeable. I love this company, the service, the customer service and the quality. You are great Axiom!

One of their salesmen were creeping around between houses at 9:30 pm. Ringing door bells 3-4 times…read more I didn't answer. My neighbor did and he was very rude and pushy AT 9:30 PM! He went between my house and my neighbor's and stood in the bushes just looking around. Called the cops and they came and patrolled the neighborhood. Completely unacceptable!

This is an email I sent to David Murphy, Operations Manager, about why I gave Orkin a "would not…read morerecommend' review....... I initially setup both my termite and pest control service with Orkin in Mar/Apr 2017. Initially, communication/feedback/responses were both effectively and efficiently communicated between your staff and either my wife or myself. However, ever since our initial treatment for termites and pest control, I have been continuously dissatisfied with the services received both administratively and on-site. For example, when I called to schedule my annual termite inspection, I spoke with an employee at your agency; however, they could not schedule my appointment at that time and indicated someone would call me back later that afternoon or the next day. At no point did anyone call me back to schedule my appointment. As a result, I called the office again to schedule the appointment. I elucidated to the customer service representative that I spoke with someone previously and no one called me back. Instead of handling the problem at that point, the associate wanted to have someone call me back again (implausible!). Due to previous experiences, I indicated that I wanted to schedule the appointment now and did not want to receive a call at a later time. Instead of handling the scheduling of the appointment, she simply transferred me to a manager who had no idea why I was calling. I was able to schedule the appointment at that time, but I feel a customer should be able to schedule an appointment when they call the agency instead of always receiving a return phone call. Moreover, this morning I received a phone call from Lenny who indicated he wanted to schedule my annual termite inspection. I had my renewal on 10-Mar-2018, which is 11 days ago, and I am now receiving a phone call about making an appointment. Apparently there is some disconnect between your office and employees in the field. How does your office not know that my renewal was already completed (incompetent!)? Another thing that is staggering about Orkin is how your on-site staff members go about scheduling an appointment. To clarify, instead of calling your customers a day or two ahead of time to make an appointment, your employees are notorious for calling the day off to say "you are due for a service, I'm in the area and want to come today". In fact, this happened again today when Lenny called me for my termite inspection. He explained that he wanted to come out today even though he knew I was probably at work. Again, this is extremely unprofessional and I find it intrusive to one's schedule. I am a flexible person and can work with any organization to schedule an appointment; however, I expect at least a 24-hour notice before someone wants to come to my residence. These are just a few examples of my dissatisfaction with your agency. I have had no-shows by your employees who scheduled times for servicing and have be given a handful of excuses about why things haven't been conducted in a professional manager (i.e., saying the reason for a no-show was due to an employee having knee surgery). It seems like your agency is failing to follow your company's philosophy of "remaining committed to providing our customers with the most extraordinary pest and termite control service available today". I have voiced my issues/complaints with your organization over 6 months ago when I called due to scheduling problems and it seems like things haven't change since then. In my opinion, the processes you have in place to ensure you are offering superior (far-fetched at best) customer service are both ineffective and inefficient and should seriously be reviewed prior to taking on any additional customers. Unfortunately, I am locked into my termite contract for a few more years, but effective immediately, I am planning to utilize another organization for my pest services. I should have done my research on the front end and utilized another company thus allowing me to eliminate all the legwork I have had to do to get service (which sounds absurd! A customer having to work to get a company's business. I'm thinking it supposed to be the opposite way). Thanks for taking the time to listen to my frustration with your organization. I'm sure this will change nothing, but figured I would give it a whirl. To date, I have not received any communication back from this manager after my email and I would not recommend this company for termite/pest control. Additionally, when I did my research and found another pest control. I discovered they have a better price point. Orkin is $113 per service, but I'm switching to James Pest Control, which is $85 per service (which saves me $112 per year and a headache when dealing with Orkin). I used James before I moved to Nashville area and always had great customer service.

I wish I had looked on yelp before hiring Orkin in Murfreesboro! The first sign of trouble was…read morewhen a girl on the phone allowed me to sign on as needed and not sign a contract. When the guy arrived he informed me that wasn't how it works and was very pushy about trying to get me to sign a contract. Then they are suppose to call ahead and make sure you'll be there to let them in. That never happened and he would show up and spray the outside and charge me fir spraying the inside as well. I called Irkin and they sent him back out to give me a free treatment inside and he ended up doing a full treatment and charging me for it. On top of that they never got rid of any bugs. When I called the office and cancelled I left a message on the managers voicemail and he never returned my call. That was the second tome he ignored my voicemail. Obviously they don't care about their business.

Great service, quality, and value. Sawyer did great job doing all the work on my house. Recommend!read more

Fast service and excellent in-person pest control service for residential spaces. They are…read moreresponsive and the technicians were knowledgeable about how they could treat the seasonal issues that were facing the space.

We recently moved to Huntsville, and I was looking to get set up with a pest control company. I am…read moreSO thankful that Yelp led me to A+ Pest Control. They deserve the highest of reviews! Sherry, who answers the phone and helps so much, is amazing. She is an absolute sweetheart and is willing to answer any questions. I feel like the pricing is comparable to other companies. It might be slightly higher, but to me, it is well worth it! We talked to the company that was previously servicing our house under the previous owners, and the customer service and professionalism simply did not compare. Nick was the technician who came and did our first service. He was super personable and very thorough with his work! I can tell we will really be able to rely on this team. They appear to go above and beyond for their clients, and I cannot recommend them enough! Thank you, A+!

A+ has been treating our home for pests for about 3 years. I'm very happy with their service…read more They listen to our special requests and follow them to the letter. They call to let us know when they're coming and when they arrive to confirm what we want done and complete the service in a thorough and timely manner. They are always courteous and friendly and are happy to answer any questions. They even come out quickly in between visits when we have something come up. I highly recommend this company.