Just went through for a quick truck clean after many highway miles. My first time through it didn't get it all off, I asked the manager nicely to run me through again and he did so with such respect! He didn't make me feel bad or look upset with my request! Great service from him and his team! The wash was $26 so I assumed it would be spic and span but he explained my bugs were REALLY dried in there. Cost was right with all the other washes around town! I will for sure be back, hey and to the manager- GO COWBOYS!!! read more

Zero towels to help you dry all the water left by their system. Concrete parking area hasn't been blown clean (filthy) so then you track dirt and debris back into your freshly vacuumed vehicle. Basic car (yet expensive) wash that's nice to have with vacuum stations but they are charging prices like they have much more to offer than they do. read more

I love Buggy Bath! They are so kind and helpful every time I go to wash my car. Dallas who is one of the main guys there is so kind. The owner is so nice and helpful too. read more

Dirt all over car after wash, vacuums have no suction, expensive, no cloths or spray. Wish I had looked at the reviews first. Dont waste your time read more

If you want an automatic car wash, there are better options in the area. If you like washing your own car, then Buggy Bath does the job at a price that's consistent with other self-wash places. At this place -- it's the better option. The automatic car wash is not worth the price if you factor in the other amenities places like this claim to offer --- vacuums, car mat washers, air, spray cleaners, towels. Of course, Buggy Bath has those things, but only the vacuums and the floor mat washer are available. Forget the air, spray bottles or the towels -- they're never working, filled or available. If that's a big deal -- you might as well go home to do it or keep your cleaners and towels in the car. The employees are nice -- except for that unpleasant one who is working at the front of the line. The self-wash is okay. It has a lot of cleaning options for your car, and even has a hand-held drier that minimizes the towels you need to dry the outside of your car before you drive off. read more

This car wash is always a waste of time, self car washes rarely work and card reader system total joke. Never returning

This car wash is the biggest and should be the best and yet there's a man who calls himself the owner "Mike k" insists on telling you he is the owner and how smart he is instead of resolving the issues you bring forth to him. There is never customer service around and the same issues have been there since I got there right after Mike moved to Billings, there's never any accountability and he always blames the customers, yells at them in self service bays when they try to dry their vehicles off in the bays even when there no one in line , he tells at them to move, I've seen it several times. No one is up keeping when the owner isn't around everyone stands around and the minute Derek comes everyone including Mike starts moving , the assistant manager is lazy and is always late and always hiding somewhere in a corner with his phone. One would know that a business with aweful customer service would fix it immediately , it's even worse when Mike's in a fight with a customer there's his wife to make it even worse, she's a bitter and mean woman and the other workers can't stand her and can't understand why she's allowed to boss anyone around. If this place out in people who actually cared about the carwash like the old workers used too it would be successful like it used be. The fact Mike is posting 5 star ratings on Google and asking employees to do the same shows what little integrity he has as well as his complete lack of honesty. The memberships charged can absolutely be reversed Mike flat out lied, as well as admitting that an employee purposely and knowingly damaged vehicle can absolutely and should take Mike to court as he admitted that the employee did destroy someone's personal property which in fact does hold them liable to fix it and the fact Mike said there's a sign there means nothing since he flat admitted an employee did it even though he knew he shouldn't! This company could be the best it needs a employee overhaul, back in the day employees were regnonized by name as they openly went out of their way to help! Mike took the business and made it so much worse, and sadly the owner Derek doesn't see it. read more

Horrible ,says open at 7am. I have been there at 7, 715, 730 no one there 1/2 the time. Went Saturday 9:28 am, no one at the office, no one in line to help get in, had to backup and u turn to get out. The vacuums 1/2 of them do not work. Nice place , but no one is home. After you cancel you still have to pay for 10 more days :0( read more

Have used the touchless and regular wash (but not vacuum) and have had nothing but good experiences. The touchless ceramic wash looks amazing! Never had to wait too long. Potholes have just been fixed on the entrance road (thankfully) if you have a low slung vehicle. Friendly staff. The token offers are especially good - avoiding committing you to monthly washes and can be used across your cars. Just got a 10 washes for the price of 5 which beats most car wash prices (buy at the machine in front of the touchless wash 2nd from left). read more

Free vacuuming is the only plus. After paying $23 for a wash car was still dirty. No evidence of any wax.

You can't try to be the biggest and best in town without customer service. Some vacuums not working. Some hoses disconnect at source and screaming noise while you try to escape. Some nozzles lost there power and clogged instead of doing their job in the auto wash. read more

Don't give them your credit card. They overcharged us over $100 on our credit card in 8 months of 2023 and when my husband asked to speak to manager, she just said they raised their prices. The changed the option we had to a more expensive one without us knowing, and they charged us monthly rates higher than their published rates on their website that are cheaper. They had no explanation for a mystery $15 charge on our credit card. All they could tell my husband was had raised prices so no overcharge. They do now have a deal where first person pays the full price but second person in family is half-priced that they never would have offered that if hadn't complained. I still believe we were overcharged $100, but they offered no adjustment or explanation just that they had raised prices. The ceramic feature is terrible it leaves film on my back window and windshield. Lots of other car washes in Billings so don't sign up for their monthly charges and if you do use them look closely at your credit card charges as they may slip in higher prices or charges you didn't approve. Terrible customer service when you catch them overcharging! read more