Blew off the hood decal, on a brand new (1000 miles) pickup, with their pre-wash pressure sprayer!…read moreThey said maybe they had to wash the bugs off - in JANUARY?! (Had to let a cuss word fly after that). Their remedy - this is covered by your warranty - but the dealership does not cover damage caused by personnel at a car wash! Particularly when the automatic car wash was not at fault, it was 100% the pre-wash sprayer guy who lifted the decal. Their staff need better training, you cannot put a pressure washer 2 inches away from a car! Not brilliant service at all. :(((

if I could leave a negative 5 I would. I know your employees probably don't have classes in…read morecustomer service, but common sense goes a long way to know that keeping customer happy keeps a business in business. On 4/7 I paid 33.66 for the nicest car wash with the tire shine. I made it through my vacuuming and drying and noticed no tire shine. I had an appointment across town I needed to get to, so thought "the management should honor this next time if I told them. " On 4/27 at 4:30 I came for another car Wash and told the "manager" what had happened. He explained they had problems with the tire shine and asked, "do you want tire shine" and I said yes if you don't charge me this time. I looked at the receipt and he had charged me the $2 for the tire shine. I told him I thought you were going to comp the tire shine- and he said " no- I should have dealt with it when I had the problem. " I asked to speak to the manager/ he said he was the manager. he wouldn't budge on the $2. I told him that he could refund my wash as I would not come back, nor would my husband, mother and anyone else if your customer service is that poor. Really?? losing customers over $2. glad there are now lots of other choices in Billings for car washes.

The young attendant at the pay area was super helpful and very cordial…read more The two young men that directed me into wash area very thorough and spent extra time power washing the heavy Bug areas. Vacuum and air hoses were a little weak in my estimation, vs. what I'm used to at our similar car washes in AZ

poor inconsiderate service from attendants. bought the BOGO offer-guess what the get one offer code…read morewas invalid a few months later even though expiration date was 2years away. deceptive market and very rude employees! they get no more of my business.

Don's has been around for decades it's always one of those little hidden jams that people don't…read moreknow about where you can get a good car wash at a great price. What people need to look at this place and use it.

I agree with a previous review. a hidden gem. I will definitely come back. Employees did a great…read morejob.

The guys did a great job on my car. This is the best wash I have found in Billings. Will be coming…read moreback.

Just had the oil changed. Brought my own supplies in and they had no problem using them. Cleaned…read morethe windows, vacuumed the inside and checked all the fluids. All this just cost me $28.00. In and out in about 20 minutes. Very friendly people. Will definitely use them in the future. Couldn't have been happier.

Love the options at this facility and have mat cleaners and air if needed for tires very…read moreconvenient! The wash is absolutely amazing and a decent price!!!

This car wash is an absolute joke they have clear as day footage of breaking my bumper, but yet say…read morethere is a small crack so they can't cover the damages an absolute joke never go here there a multi million dollar company and won't pay for a bumper

A Billings icon available in every neighborhood. With the…read moreprice of automobiles so high, it is worth the time to keep them clean. Don's makes that easy.

The service was outstanding! They took time to our wash my whole vehicle. The very easy to access…read moreand they were particular.