Good self-serve car wash with vacuums that have strong suction. My only request would be to have…read moresome way for the strong study vacuum head to be able to access the tight area between the seats and center console where all the single french fries, pennies, and lip balms always seem to fall. The wash offering was great, in that the floor mat holders ACTUALLY could support the weight of my Weathertech rubber mats, and they had a tire/rubber cleaner setting with did a great job on the tires and mats. The foam brush also worked very well, nice and sudsy. I recommend rinsing with the wax rinse, which also made it easier to dry the truck ilin the sun. I would recommend this spot just east of downtown and will likely be back.

I went to get my car washed. The Automatic wash was not working but no Out of order sign - It took…read moremy money but did not start wash. ---- I CALLED THE NUMBER ON THE SIGN - The owner called me back within 5 min and said that he would be there in 10 minutes to fix it. He offered a refund or a code for a wash. He texted me the code, I came back and washed my car. It looks great.. I was impressed with Brian's quick response taking care of his customers. Thank you. Would go again!!!!

Blew off the hood decal, on a brand new (1000 miles) pickup, with their pre-wash pressure sprayer!…read moreThey said maybe they had to wash the bugs off - in JANUARY?! (Had to let a cuss word fly after that). Their remedy - this is covered by your warranty - but the dealership does not cover damage caused by personnel at a car wash! Particularly when the automatic car wash was not at fault, it was 100% the pre-wash sprayer guy who lifted the decal. Their staff need better training, you cannot put a pressure washer 2 inches away from a car! Not brilliant service at all. :(((

if I could leave a negative 5 I would. I know your employees probably don't have classes in…read morecustomer service, but common sense goes a long way to know that keeping customer happy keeps a business in business. On 4/7 I paid 33.66 for the nicest car wash with the tire shine. I made it through my vacuuming and drying and noticed no tire shine. I had an appointment across town I needed to get to, so thought "the management should honor this next time if I told them. " On 4/27 at 4:30 I came for another car Wash and told the "manager" what had happened. He explained they had problems with the tire shine and asked, "do you want tire shine" and I said yes if you don't charge me this time. I looked at the receipt and he had charged me the $2 for the tire shine. I told him I thought you were going to comp the tire shine- and he said " no- I should have dealt with it when I had the problem. " I asked to speak to the manager/ he said he was the manager. he wouldn't budge on the $2. I told him that he could refund my wash as I would not come back, nor would my husband, mother and anyone else if your customer service is that poor. Really?? losing customers over $2. glad there are now lots of other choices in Billings for car washes.

We are in town for a concert and on the drive from Idaho I'm pretty sure I had a million bugs slam…read moreinto the front of my truck and windshield. Lol. I looked up local car washes and gave this place a go. The teenagers that guide you in and spray your vehicle down don't seem thrilled, but we were all teenagers once. They did a great job with the prewash before sending me through! I love the tire shine at the end! The vacuums were also excellent! If I lived in town, I would totally go to them again.

The young attendant at the pay area was super helpful and very cordial…read more The two young men that directed me into wash area very thorough and spent extra time power washing the heavy Bug areas. Vacuum and air hoses were a little weak in my estimation, vs. what I'm used to at our similar car washes in AZ

Don's has been around for decades it's always one of those little hidden jams that people don't…read moreknow about where you can get a good car wash at a great price. What people need to look at this place and use it.

I agree with a previous review. a hidden gem. I will definitely come back. Employees did a great…read morejob.

The guys did a great job on my car. This is the best wash I have found in Billings. Will be coming…read moreback.

Just had the oil changed. Brought my own supplies in and they had no problem using them. Cleaned…read morethe windows, vacuumed the inside and checked all the fluids. All this just cost me $28.00. In and out in about 20 minutes. Very friendly people. Will definitely use them in the future. Couldn't have been happier.

Love the options at this facility and have mat cleaners and air if needed for tires very…read moreconvenient! The wash is absolutely amazing and a decent price!!!

This car wash is an absolute joke they have clear as day footage of breaking my bumper, but yet say…read morethere is a small crack so they can't cover the damages an absolute joke never go here there a multi million dollar company and won't pay for a bumper

I normally only do restaurant reviews but we have been out in the mountains and our car was filthy…read morelike caked on mud lots of bugs filthy and so we had to break down and get a car wash. Normally when you go to one that looks like it's attached to a gas station if they do anything extra to your car, it's a cursory kind of swipe at it with a sponge broom. But not here- the attendants literally washed the car. There was foam guns and a pressure washer and I think my car would've been clean enough for me with just his help even without the rest of the car wash system. 10 out of 10 or actually I guess 5 out of 5 would 100% comeback.

The service was outstanding! They took time to our wash my whole vehicle. The very easy to access…read moreand they were particular.

Every time I come to this store for service and/or a car wash, I remember how much the whole team's…read moreperformance is stellar. Great price and wonderful service. Last summer, while washing my truck, a metal pole fell on the top, leaving a dent that cannot be seen unless standing in the box. Rather than hiding or ignoring it, the team immediately reported it to me. I told them, "who cares; it's unseen and doesn't matter". They were so concerned about making it right by me. Impressive. Besides the efficiency and competence, careful attention to detail and doing everything right, I appreciate the redundancy this team practices to confirm the accuracy of their performance. My very favorite part of all is the diversity of the team here. Gender and race. LOVE it. The teamwork they display together speaks volumes for the management of this location. The note on the comment card needs to be read just to understand the positivity at this venue. I live in Castle Rock, yet plan as many oil changes, etc., as possible around my trips to Billings, just to be able to enjoy this experience. Well done everyone, always such a great experience! Thanks again, Bill

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!