I went to get my car washed. The Automatic wash was not working but no Out of order sign - It took…read moremy money but did not start wash. ---- I CALLED THE NUMBER ON THE SIGN - The owner called me back within 5 min and said that he would be there in 10 minutes to fix it. He offered a refund or a code for a wash. He texted me the code, I came back and washed my car. It looks great.. I was impressed with Brian's quick response taking care of his customers. Thank you. Would go again!!!!

Good self-serve car wash with vacuums that have strong suction. My only request would be to have…read moresome way for the strong study vacuum head to be able to access the tight area between the seats and center console where all the single french fries, pennies, and lip balms always seem to fall. The wash offering was great, in that the floor mat holders ACTUALLY could support the weight of my Weathertech rubber mats, and they had a tire/rubber cleaner setting with did a great job on the tires and mats. The foam brush also worked very well, nice and sudsy. I recommend rinsing with the wax rinse, which also made it easier to dry the truck ilin the sun. I would recommend this spot just east of downtown and will likely be back.

The guys did a great job on my car. This is the best wash I have found in Billings. Will be coming…read moreback.

Just had the oil changed. Brought my own supplies in and they had no problem using them. Cleaned…read morethe windows, vacuumed the inside and checked all the fluids. All this just cost me $28.00. In and out in about 20 minutes. Very friendly people. Will definitely use them in the future. Couldn't have been happier.

Great service, focused on caring for my vehicle. Especially loved having women caring for my needs!…read moreThank you, Bill

My wife got her oil changed here yesterday. She went from there to meet me for dinner. We were…read morethere maybe an hour and when we came ouy there was a large oil spot under the car. I drove there first thing this morning at which time they said it was the plug seal. This is ridiculous that it was done correctly the first time. That is me having to take time off work drive 90 miles round trip and eat all the expenses because the job was not done correctly the first time I have pictures and they unchanged my wife to a 120 oil change when it should have been 59. Nothing was checked or topped of until this morning. This is a classic case of taking advantage of a woman. I will posting pics to social media

Ryan was very welcoming and knowledgeable with his products. With me being a non local I was very…read moreedgy about going to certain tire shops but Ryan made me Feel very comfortable that he was going to take care of me. I called quite a few other shops (6 in total) and Ryan gave me the best service and had the best prices. Thank you Ryan and the team

I bought news tires here last year and then moved out of town. Derek and his team made sure to…read moresend me a new tire when one broke down. They are honest, kind, and easy to work with. I highly recommend this company!

We stopped at this location on our way through town today…read more The service was fast, friendly, efficient and honest!! Loved the complimentary ice cream and coffee! Our oil change was done in a short amount of time and the price was extremely reasonable!! Great crew at this Master Lube!!

From the first person that greeted me to the last I felt very trusting and comfortable with this…read morebusiness. Everyone was very appreciative of my business and speedy about getting me back on the road. I'm going to go to the downtown location for the a detail. And will post about my experience. Thank you!

Every time I come to this store for service and/or a car wash, I remember how much the whole team's…read moreperformance is stellar. Great price and wonderful service. Last summer, while washing my truck, a metal pole fell on the top, leaving a dent that cannot be seen unless standing in the box. Rather than hiding or ignoring it, the team immediately reported it to me. I told them, "who cares; it's unseen and doesn't matter". They were so concerned about making it right by me. Impressive. Besides the efficiency and competence, careful attention to detail and doing everything right, I appreciate the redundancy this team practices to confirm the accuracy of their performance. My very favorite part of all is the diversity of the team here. Gender and race. LOVE it. The teamwork they display together speaks volumes for the management of this location. The note on the comment card needs to be read just to understand the positivity at this venue. I live in Castle Rock, yet plan as many oil changes, etc., as possible around my trips to Billings, just to be able to enjoy this experience. Well done everyone, always such a great experience! Thanks again, Bill

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!

I used this car wash today and ended up with my new trucks first dent. So along with a not good…read morewash because of an enormous amount of spots and road film left behind, l also have too find out how much dentless paint repair will cost me . My opinion is this is one of the worst car washes I've ever used.

We wanted a light touch car wash because of the clay film...it did an amazing job for $10. They…read morealso have a self serve car wash.

Simple, transparent, informed. I drove up, someone from behind the counter walked out with me to…read morelook at the windshield. She told me the risks involved in the procedure, the time required, and the price. I gave her the keys and in thirty minutes it was done. Instead of a visible chip with initial spidering, I now had to search to find the spot. Great quality and great value in comparison to a new windshield. Definitely will use them again if I have another need.

Look they arent the most "warm and fuzzy" people you will ever encounter but they do a good job and…read moreget it done. I had to fight tooth and nail to get my windshield repaired with them through insurance and played a stupid game of phone tag that included a 3way with my insurance for about a month but in the end its done and looks good and I appreciate the extra touch with a mini water. *sarcasm* Its the very least after waiting. Im a little bitter because I feel put out and find it weird that twice my windshield came in defective and had to wait this long. Maybe it really was defective but after my claim got lost and had to jump through hoops its hard to belive that nonsense. The note in my car doesnt match the actual vibe in the shop but its good for appearance. Probably thr nicest waiting room for a glass shop. Support local I suppose ‍. Sincerely a bitter but mildy impressed patron