YALL I have NEVER written a review, I didn't even have YELP!!!! i downloaded the app just to write this review right here in particular. BEWARE!!! BEWAREEE!!! NEW MANAGEMENT SUCKS!!!!!!!!!! NEW MANAGEMENT SUCKSS!!!!! If I could give zero stars, I would!!! Let me just say this mf has gone down tf hill. I'm not even gone get on here and act like I didn't use to support them. OKAY, I DID and even then that was probably 2 years ago before they got that fake ass hand me down ass manager in there. But after tonight LMAO yea ok NEVER again. Soo I SUCCESSFULLY ordered online at like 8:45pm and my order was supposed to be ready at 9:20. No problem, I've worked in food service before so I understand the wait! Lol anyway.... I go to pick up my food & what not and this is amidst the corona, so there's curbside (if u paid online, WHICH I DID) & take out only. Perfect, I didn't want to get out of the car anyway. I send them a text to the number they have displayed on the back of the chairs in the parking lot bushes corresponding with parking spot numbers. I'm thinking okay I'm good, they should get me there's other people out here waiting too. Haha JOKE WAS ON ME. I sit in the parking lot for 20 minutes past when my food was supposed to come out before I decided to call this place of "business". I called to basically double check if they got my order, text or anything to know I am waiting on my food! The young girl on the other end says "after 9pm your order becomes a next day order so you won't get your order until the next day" REMEMBER I SAID MY ORDER WAS PLACED AT LIKE 8:45 THAT'S NOT PAST 9!!!!!!!! But regardless why in THE FUCK would yall still allow orders past a time you won't fulfill them????? SO LET ME JUST GIVE YALL THE WARNING SINCE THEY CHOSE NOT TO SAY SHIT PLEASE BEWARE DO NOT MAKE AN ONLINE ORDER AFTER 9PM OR YOU WON'T GET IT BUT THEY WILL STILL TAKE YOUR MONEY!!!!! So I instantly go inside like no, let me just get a refund cause this some BULLSHIT, this would be an hour I waited for sum MOTHERFUCKING hot wings. I don't wait that long for Filet Mignon bitch! He's like oh it doesn't show up for us but when I first entered the store the worker in the front said "oh is your order *my name*" and I'm like yes.... but I THOUGHT yall couldn't see it???? Soo the incompetent ass "manager" offers the food to me like twice & I asked was it prepared already he said NO. Which it should have been because it's been like 45 minutes at this point and your worker said my name so I know my order DID pop up, yall just didn't wanna do it but yall sure did take my motherfuckin money tho! So At this point how could you expect me to wait I have to go somewhere else to get food that is gonna be COOKED and ready upon arrival before everything closes. I don't want to wait another 20 mins... I work early in the morning. So I can tell the manager is growing upset because I'm refusing the food & he tells me my refund will be processed in 15-20 business days yet he was just on the phone with somebody telling them their refund will be processed in 3-5 business days. HMMMM Wtf is the difference??? I smell greediness! He's tryna keep my money but that's okay cause I will be contacting corporate. You never know who people know that's why you should treat all people good. He asks me why would I need to contact corporate. Sir, you need to be exposed for the bullshit. Either that or someone at corporate needs to be able to back up your story. If not, I'll continue to boycott this shitty ass service. Cause I don't bother people but everything about this experience was twisted. FIRST and WORST review I've ever had to write. Dusty bitches. read more