Moved out to Surprise area about a year ago and been going here once a week with my son. Great service compared to some of the other locations. The bartenders are especially nice and make great cocktails. We will be regular customers! Highly recommend read more

I ate there on National Cheeseburger Day and I'm going to give you some valuable feedback. When you have a promotion and new customers are coming in to try a special, make an impression. Don't precook hamburger patties and store them in water to make it convenient and quicker for the cook to serve. If the cook can't cook a hamburger to order at lunchtime he should go back to washing dishes. I cringe to think how prep the chicken wings before serving. You served me and my wife what was equivalent to a wet sponge on a bun. All meat should be properly seasoned and when you precook a hamburger patty and store it in water on the stove the seasoning gets washed away. Plus I'm not to sure about how the Health Department feels about that practice. Now I'm pretty sure your reaction is to deny that you do that in your kitchen but I recognize when I'm served a "WATER-BURGER" instead of a "WHAT- A-BURGER" I've driven past your location for years and noticed you rarely have a crowd, now I know why. My one visit was enough. read more

Really should change the name of your Crispy Chicken Sandwich to just Crispy Sandwich. The chicken breast is so overcooked that it shrinks to half its original size and is as tough as leather. You basically just get the "crispy." Surprise, AZ location on Bell Road is awful. It's always dirty. Last visit for sure. read more

Quickly sat on a Wednesday evening for 2. Hardly anyone in the restaurant. We sat at the bar. Server obtained our drink orders quickly and returned as quickly as he came. We ordered dinner and just sat around waiting. Dinner came and was rather disappointing! I ordered the 3 piece naked tenders (roughly $12) but opted for loaded tater tots (additional $2 or so). When my meal came, it was depressing. The tenders were so pathetic looking! I remember them being larger. The service, cleanliness, and, comfortable seating is the reason for 2 stars. Food alone is maybe 2. Can't believe the price they're charging. read more

Buffalo Wild Wings - Naked tenders and loaded tater tots. Roughly $14/$15 for this. - Chicken Wings Near Me - Surprise, Arizona

I was seated quickly, and my food came out super fast! Everything was delicious--I got to try a little bit of everything, from wings to mozzarella sticks, nachos, and even onion rings. The server was super nice and attentive, even with it being a busy Friday night dinner rush. Classic Buffalo Wild Wings vibe with plenty of TVs, a bar, and lots of seating. Great experience overall! read more

Buffalo Wild Wings - House sampler - Chicken Wings Near Me - Surprise, Arizona

Got seated right away. Waited about 10 minutes to get the menu and drinks. Waited another 10 minutes to order our food. Then another 10-15 minutes to get our food. Everything was satisfactory in taste. Can't go wrong with the dry buffalo wings and house platter. read more

Buffalo Wild Wings - Chicken Wings Near Me - Surprise, Arizona

I'll start by saying that my son and I have gone to Buffalo Wild Wings a dozen times in the last few years living here in Surprise. We have had no major issues till last night. We went at dinner time and yes it was busy but not overly crowded. Our server was obviously new and apologized many times. That being said here was our issues. Ordered Ultimate Nachos and they came out cold. The cheese was not even melted. We mentioned this to our waiter who simply apologized but made no move to correct this. OK so we moved on. Ordered two burgers, drinks and sides. When we asked for mustard we got mustard packets like at a fast food restaurant. Meal comes out and we are given plastic utensils to eat our meal, with the server mentioning that they are having issues in the back. Ordered dessert. It comes out undercooked but at this point we are not going to complain as it took a bit too long. We're requested real spoon's to eat with because the plastic ones wouldn't work with the hard ice cream on the cookie. We get to the end of our dessert and look at the bottom of the dish to find a sticker on the cooking dish. It was cooked in this dish and they left the manufacturers sticker on the inside of the pans. But at this point we had already eaten everything and just asked for the check. We mentioned this to the waiter and he again apologized but did nothing to address the situation. We paid, tipped five dollars and just left feeling underwhelmed. read more

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I placed an online order, and when I got home, I discovered the chicken was raw. I immediately took a photo, contacted the restaurant, and filed a complaint. It has now been over a month, and I have not received any response. Very disappointed in both the food quality and the lack of customer service. read more

Buffalo Wild Wings - chicken tender - Chicken Wings Near Me - Surprise, Arizona

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Extremely slow service, waited for 10 minutes after getting seated for someone to show up to take our order. It took 10-15 more minutes to get our drinks after ordering. read more

Cold food.. slow service. Horrible Tv channels and the staff barely comes around to check on you. read more

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Bald Bartender got upset because no tip was left, TIPS ARE NOT REQUIRED. Everytime he spoke to us it was with a attitude so tell me if that deserves a tip. read more

My family and I have been coming to this location for close to 6 years now. And they've had ups and downs, but what has stood out to me the most was the staff and consistency they've brought us. Ethan, the manager is always so hands on, and goes above and beyond to make sure the restaurant is running smoothly, he doesn't hesitate to jump in and lend a hand whenever things get busy. And is always checking the guests to make sure everything is satisfactory. The food and drinks are delicious and we love all the deals they have. The points you can receive on the app are amazing and a great way to get customers to come back. The interaction the servers and staff have with all the guests is above and beyond. We're looking forward to another 6 years of dining experience with this location. read more

First, the smell of the restaurant is horrible around lunch, Don't go unless the like the sewer smell while you are eating. This has been going on for months. no wonder the health department has closed the restaurant before. The food is still too susceptible to the cook. Burgers are smashed and when you order 1 patty it is cardboard with cheese. The mustard amounts range from adequate to more than the mayo portion. The fries can be half old and half over cooked. They cool before you get the second bite of the hamburger. Don't order anything special because most times it doesn't make on the receipt so how could the cooks know. When they do know the servers bring it out wrong anyway even with allergy's. Did the prices go up again because it is always rung up with different amounts. read more

Bell Rd location is the worst. Wait time is ridiculous, food was gross, southern chicken sandwich had me vomiting by the time I got home. Tommy the waiter was trying his best, but damn the service, cleanliness and food were below average. Place wasn't even busy and multiple tables not cleaned off including ours.. Just a nasty place. read more

I ordered the new Beer Cheese Philly and it was delicious!!! This is now my favorite menu item right now, I can't wait to have one again.

Very dry salt and vinegar the spicy garlic wasn't too bad. Some of the winglets were broken. They counted two of them when I was actually one so I actually 5 1/2 wings read more

Ordered on Sunday, Sept 14, 2025 thru Grub Hub. Did not receive what I ordered. Instead of getting 15 Honey BBQ wings I received 10 spicy wings. Instead of getting large order of onion rings I received a small order of onion rings. Manager was rude when I called to ask why I received wrong order and if his employees could read an order. He told me he couldn't do anything since I ordered thru a "third party". He wouldn't even answer my questions, told me he was too busy!!! I do NOT recommend this restaurant. read more

No stars. Nothing buffalo, wild or wings bout this place. Spent 70+ dollars here today and what a waste. Cold, dry, and tasted expired. Something told me why should I tip this place? I'm not using the full services of the establishment or basking in the ambiance.. but I tipped them none the less.. and I was greeted with freezer burned, acrid smelling, out dated kibble. Bdubbs ain't it. read more

Me and my girlfriend went here for a chill little date night. They were very understaffed but they really made do! The server, I can't remember his name, was a really nice and funny guy. Our food was delicious and very evenly priced. Their parking lot was pretty open, and the entertainment was great! read more

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Absolutely terrible quality of food. My daughter ordered one thing I ordered another. We both were completely sick by the end of the night within two hours. Complete food poisoning and the manager Ethan seemed to not care by the time I've called to ask him to credit back my card which he refuse to do. Instead offered me a $25 gift card to go back to the foodborne illness ridden place. This place should be shut completely down. Do not go here. read more

We came in last Thursday and it was a great experience! We ordered two beers, Philly sandwich with chicken and beer cheese sauce and some wings of course. Food was tasty, beer was great and service was great as well. They followed up several times and asked us if we needed something. It was a perfect Thursday for us to go as it was moderately packed and of course BOGO Thursday. Hubby mentioned that their chicken was better than usual. They were packed with meat (we get them boneless). However, our experience was great and will be coming back again read more

Food and environment was good as always. Service was awful. 0 stars for the service. Our server Jordan. Was very forgetful and never followed thru on xtra things we asked for. Never got our beer we ordered. Then had a hard time taking it off our bill. This guy was acting like it was his first day. Come on bro do better next time. read more

This will be short and sweet. Ordered through Uber Eats. Apparently the location was out of a sauce, instead of contacting me to notify me and ask if I'd want a substitution or to cancel the order, they apparently decided to send another sauce and just left a note on the receipt that said "Out sorry.". I was completely unaware my dinner was not going to be included in my order I waited over an hour and a half for. I've already contacted USAA bank and the entire charge will be denied. The fact I now have to run out and get food when the whole point of me ordering through Uber Eats was to prevent this, solely because you cannot properly train your staff is unacceptable. This coming from someone who runs 4 restaurants. read more

Amazing service! Amazing drinks! Amazing food! Ambiance is incredible. Ethan is a great manager! This is my local go to spot

This is my first time back in about four years. I just wasn't impressed. Food was lukewarm at best and took what felt like forever to come out and not together or even close together so we could eat as a family. Mine came out last and I ordered a side salad lol and street tacos appetizer. Service was pretty decent. read more

Buffalo Wild Wings - Street Tacos - Chicken Wings Near Me - Surprise, Arizona

Wings were awful. Tasted like they were made yesterday. Soda lines need to be cleaned! Tasted like they have never been cleaned or changed. Never been so disappointed in a Buffalo Wild Wings. read more

I came here to eat during UFC last week with my girlfriend. For how packed it was I feel like the service was pretty good. Seeing how busy it was I was not expecting top notch service what so ever. Our server did a good job attending to us and her other tables as well. Our food came out good, vibes were high, and the price was decent. read more

wings were great, service was good.... Never anyone at the front desk to seat you... And we don't like the new payment method read more

David the bartender was on top of the everything. He was so attentive and even gave us recommendations. He should get a raise. I applaud him for his amazing service. Will definitely be back. read more

I went with my brother, father, and grandmother and we had a wonderful time. Our server, Sheldon, was very nice, quick, and friendly! I wish you well in life, you treated me and my family so well, thank you! The food itself was very tasty, cooked the right temperature, plenty of extra sauces, and we were not missing anything. The ambience was also very nice, not too loud, all the tv's were working from what I could see. The servers cleaned very quickly and effectively on dirtied tables. I would absolutely come back again if I was given the chance! read more

No stars needed! I placed an online order and 1-no sauce on wings 2- no dressings included 3-no drinks 4-no fries with drink ***Mind you this is what I ordered with my wings*** Person bagging order was new so that was the store's excuse.... Drove a long way to get this order. Asked for a refund and only got 'partial' for what I ordered... I should have gotten my order REDONE or completely REFUNDED!!!! Oh yeah my refund was given weeks later after I called to ask what happened to it..... I would not bother ordering here again!!!! read more

After work Went in for lunch with a friend this always makes me happy.... A couple rounds of my favorite "adult beverages " ordered my traditional wings with my favorite sauce & my go to appetizers platter. Our server was the best of the best! It's a shame that I forgot her name..... she made sure our drinks were up to par, checking up on us to ensure everything was good. This my favorite place to relax & enjoy after a long day at work! read more

Buffalo Wild Wings - Samplers platter..... hot, fresh, crispy O rings, nachos with the works, boneless wings & 3 dipping sauces of my choice. Hit the spot! - Chicken Wings Near Me - Surprise, Arizona

This place needs to hire more staff there's always no one to help you out the front and you'll wait 10-20 minutes while waitresses just pass you by also all the orders are always super late. read more

We went here tonight, at 12:05 August 2nd 2025 to celebrate my daughters 21st birthday with younger children as we have known it to be child friendly. My daughter and 2 others ordered alcoholic drinks to celebrate, and half way through the manager rudley asked if was just her birthday (carded no one in our party) She said yes, thinking he was maybe offering something special. He instead very rudely took her drink and said he couldn't serve her. (Again , not carding any of the young people drinking in our party). I have worked in the industry for almost 30 years as a Bar Manager and have never experienced this behavior towards a guest in my career. He was absolutely rude , said he wasn't about to lose his job because of her birthday took her drink and left her completely embarrassed in front of our entire group. Our server was also extremely uncomfortable and embarrassed, we felt bad for her as we could see him reprimanding her multiple times. He then came back to our table and asked if there was a problem, once again in a rude manner, and we expressed how we had never been treated like that before and how he was extremly demeaning, he then said :You know what, you guys are just 86d. Get out. " We packed up our food we didn't even get to eat and left. Robbie was his name and he ruined her birthday. We will absolutely never visit this location again, if any. We felt so bad for our server. read more

Been going to BBWW and didn't have the best service in the past BUT Sanjay was our server tonight and he did an amazing job! Checked up on us at the right time and even when the kitchen messed up our order, Sanjay quickly fixed it. Give this man a raise or make him the manager ASAP! Great experience tonight. THANK YOU SANJAY! read more

There was a lot f wrongs! Ordered onion rings, greasy, fried in older oil that was shared with other fried foods. Fries small cut, get cold faster and compared to another Customer portion was much smaller size! It had been at least 4 years since I had been in, (why?) previous visit didn't go that well either. Will I be back - maybe somewhere in time I might! But, most likely at someone's request other than mine. read more

Food was delicious . The hostess/waitress sat us in a timely manner. The resteraunt seems really clean. The server who helped us was the worst because I wasn't a female with boobs. He wasn't very friendly taking our order. He didn't bring us our food another employee brought us our food. He asked the table next to us if everything was OK and skipped us to speak with the 2 girls behind us. He checked on the girls and I never saw him again till the table next to us paid. The manager brought us boxes and I sat there waiting to pay. The girls table behind us paid and left before us even when they came in after us. He never even came back to offer us refills. Luckily, I believe it was the manager who came to offer refills. It was not even that busy. He only took our order and then never spoke to us again till he offered the check. read more

Buffalo Wild Wings - 12 traditional wings 1/2 medium 1/2 honey bbq - Chicken Wings Near Me - Surprise, Arizona

Ok, three separate visits, three separate terrible experiences. Food comes late, and cold. Not even fully seasoned. Basically, this location no longer exists to me... Buh bye. read more

Buffalo Wild Wings - This is the Sweet bbq wet boneless... :-( - Chicken Wings Near Me - Surprise, Arizona

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Unfortunately this was the Nashville chicken sandwich that took forever to make. They literally just dumped sauce on top instead of actually tossing the chicken in the sauce. There was also supposed to be pickles which is on the plate not even on the sandwich and apparently you get just 1 . Mind you this was brought out to the table at different times than the other food at the table. Each plate they brought out separately with no apology just excuses. Will not be back as the service is seriously lacking from food prep to customer service on the floor. Please do not go here go to a different location if you must go to buffalo wild wings. read more

Buffalo Wild Wings - Nashville chicken sandwich - Chicken Wings Near Me - Surprise, Arizona

Great service, environment, food was hot and fresh. We was too busy talking and laughing that I didn't get pictures of the food.