Service was okay, could have been better with getting menus I got the chicken parm sub which I enjoyed as well. Cheese curds and pretzel bites were solid read more

Took about 15 min before anyone seated us. It wasn't too busy so we were confused why no one greeted us at all. We actually were waiting for just someone to acknowledge us. It would've been fine if they didn't just act like we weren't there. So my husband asked if we were supposed to seat ourselves and the woman said no. She motioned to the bench and said we will seat you in a minute. So I went to the restroom. Returned and our granddaughter did as well. Still no one. We debated leaving but the waitress came. Food was good. Her service was also good. Just didn't understand the waiting without acknowledgement. read more

Waited until he-- froze over for the third time for a table. This never ends. Staff look at you and ignore you. Goodbye BW3. You are letting your employees destroy you. no respectful person should eat here. It is demeaning to be treated that way. read more

I can't speak high enough of the manager and the servers here! I placed an online order and placed it for the wrong hour, they remade it for me right before I got there and it was absolutely perfect!! The service was awesome. The food quality was awesome and they saved my night! A++ ...I really appreciate it! read more

Sports bar atmosphere at its best, ton of sports, service was great, sat at the bar & had the multiple appetizer plate, wings, onion rings, nachos, mozzarella sticks & marinara sauce. Well prepared & presented, beverages ice cold & refreshing. When visiting again, def, a stop again.. read more

Immediately when we walked in to the restaurant we got ignored because the host was on her phone. She then walked over to the other waitress and they said "F no" to take our table and then the other said she would pay someone to take our table. There is only a few tables full in the whole restaurant and we are only a group of 6 and of which are not loud at all. We have waited 30 minutes for drinks and then waited almost a hour for food.Once we got our food the forgot an order,food was cold and forget our sauces nor brought out the right sauces We will not be back and the waitress need to learn some perfessionalism before working in the real world. read more

the employees are so self centered and constantly kept saying someone will get you your order. i stood at the pickup counter for 30 minutes

Good Wings, sandwiches and salads. Sport Bar ambiance . Service was always great whenever I ate there. read more

Keep messing up our order and being rude and and the service is slow as shit. We waited over 40 minutes for our appetizer and then another like 30 minutes and we still didn't get out food. And there wasn't even that much people there read more

I found this review in my draft folder. The biggest thing that I didn't like was the price. How can they charge so much for wings. They were delicious to be sure but for the price we paid I expected them to be hauled to our table with a wheel barrel. read more

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Food was delicious as always, we had a very kind waitress, and the floor looked very clean despite it being a Saturday when the staff are normally lazy. The only problem we had was when we walked in, there was no one waiting to sit us and the guy that was there just grabbed the menus and threw them onto the table. He didn't even act like he wanted to be there. read more

Terrible, racism, and disgusting food,service was horrible don't recommend. Never got my pink lemonade

Got there 15 left in happy hour waited ten minutes for a server. When they came placed our drink and appetizer order. Eventually one of our two appetizers came out. Ten minutes later then other came out. Without any napkins or silverware. After 30 minutes the server came by and said our food was on its way. Ten minutes later she said our food was on its way. After ten more minutes we asked for a manager who told us the order was never put in and that we would be the third order out. I said no thanks and asked for the bill. Which she took everything off except the appetizers. These were happy hour items and were supposed to be $5 each. One was $5 the other $8.99. Said I don't think so. The manger ended up comping the remaining items. I don't recommend this place. Seems every other time I've been here service or food is horrible. Never again! read more

This place does have some ups and downs with service, which can be slower and/or a bit more forgetful than average at times (a very BW3 characteristic, IMO, not just this location), but our most recent experience was ok. Our server forgot my side salad, which was ok, because they're sort of sparse and over-priced anyway. I was on a QUEST to try their "for a limited time only" buttery maple wing sauce (have I mentioned I'm the world's biggest sucker for "limited time only" offers?!?) and it was GOOD!! I don't eat wings all that often, and after YEARS of going just about every @#$%* weekend to BW3 for a while, we don't go as often, but at this particular moment, mid/late Saturday afternoon, it wasn't that bad a choice... Mmmmmmmmaple!! read more

Buffalo Wild Wings - YUMMO buttery maple wings!! - Chicken Wings Near Me - Springfield, Ohio

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This particular location needs serious customer service training. Quick summary: - Arrive at 750pm - Drink order taken at 820pm - 1 drink arrived at 830pm (my husband decided to inquire on his own drink from the bar). - Dessert order taken by a shift leader at 830pm - Dessert (cake and cold cheesecake bites) arrived at 850pm. NOTE: They aren't supposed to be cold. BLUF: It took 1 hour for anyone to bring us dessert. That's all we came in for. I'll add, the table next to us, ordered after us and received their full two orders of wings and fries 15 mins before ours. During this process we spoke to 4 people in total incrementally. We took our dessert to go as it came out cold. Who is watching the tickets and the meals in the kitchen? Because I personally watched my order sit on the kitchen counter for at least 10 mins. Why isn't anyone concerned with "whose food is this still sitting here"? OR after the manager sent a shift lead to take our order (another issue), why weren't either one of them concerned and should have constantly asked us "have you received your food yet"? We would have said no, still waiting. No one ever asked. As we mentioned to Codi (manager) on the way out, if you do indeed have a short staff issue, let that info be known upfront. But this seems to be more than just a short staff issue because our waitress who took our drink order 30 mins after arriving, but not our dessert order was still serving others the entire time. Something is definitely wrong with logistics here. read more

I hate giving places a bad review because I worked in the service industry for many years and I know that nobody is perfect but unfortunately this was warranted. My order had 5 things wrong with it. The girl doing To-Go just handed me my bag without going through it or making sure my order was right but she had time to play on her phone. I got a salad with absolutely nothing on it. Just a box of dry lettuce. Nothing in my order was right. After spending 40$ of my hard earned money plus a 20% tip I have learned my lesson. read more

The bathrooms have a knocking sound in the pipes like there gonna explode. Everyone in here mist hate there job because no one looks happy, no one is smiling, and it looks down right depressing. The bar smells like cleaning supplies from the moment I sat down. Nothing feels clean, boxes on the bar, towels, things all over just laying around. If the front of the house looks like this what does the kitchen look like?! My menu was sticky and I could tell it hadn't been cleaned in ages. This all kinda fits the Springfield narrative. I would have left but it was the only place with the masters on in the area. So I ordered and waited for my food. Food was average, vegetables on buffalitoes did not look fresh. Overall this Bdubs just isn't well run. read more

Buffalo Wild Wings - Chicken Wings Near Me - Springfield, Ohio

By far the rudest I have ever been treated in a restaurant. We left based on that and will not bother to go back.

Came in here today to take my son for lunch and also get my free birthday snack wings. Thirty five minutes later to get a salad and street tacos when the restaurant wasn't even busy. The waiter was horrible, she had no clue of anything. Order food to go and had to wait an extra 10 minutes after we were done and then she forgets the fries and the dressing, we had to asked her for the dressing three times and a box that she forgot every single time. To make it worst she brings me the most dry lemon pepper boneless wings when all I wanted was traditional. So much for coming in for a birthday gift and walked out an hour and 15 minutes later with the wrong thing. She needs training or she needs a better memory! Super disappointed with the food and service today. read more

Terrible service. Waited 2 hours and food was cold when it came out. Not a good waitress and had a very poor experience. I come here often but I will not be coming back!! read more

With the convenience of the buffalo wild wings app, my husbands and i placed an order today. We used to love this bdubs location, but today was just not it sadly. We arrived 30 minutes before our estimated time of 50 minutes because we've seen people grabbing online orders and dashing out the door just because its not monitored very well from every time we're there. Our food was warm, and when my husband asked for my blue cheese for my wings he was greeted with extreme attitude and was told we have enough sauce and she wasnt wasting her time to get it (mind you we ordered x2 10 bnls and x2 6 bnls as we had a few friends over) I dont understand why only the younger employees are like this and not wanting to do the job theyre paid to do... thankfully walmart is right next door since I was the odd one out without a sauce for my wings really wish i wouldve caught the employee's name to attach to this review. Maybe next time will be a better experience... read more

I don't know why I bother coming here anymore. Sometimes I just want some wings and think of bdubs. NOT ANYMORE. Can't begin to tell you what's wrong. Just don't come here. "Server was good". Bad management and cooks. read more

After spending over 2 hrs in this establishment, over charged, cold food, an overwhelmed waitress , moody management, and sick from food I WILL NEVER GO BACK! You would be better off going and buying chicken and eat it raw. It would probably taste better. I get everyone is short staffed and hard to get supplies but when it is this bad close your doors. And it wouldn't let me give them less than 1 star, they deserve -10! read more

I've had many different experiences with Buffalo Wild Wings. But the last few times I had gone were awful. I was over charged for terrible food. The wings I got were always cold so I stopped going. Well I was in the mood for wings and it's the only one close to me so I online order. I got there at 9:45 to pick up my 9:40 order the guy goes in the back for ten minutes and brings me my food which is extremely cold. I mean doesn't even feel cooked. So I go in because he also forgot the sauces and I asked for it to be remade he tells me he will grab somebody for me and then never comes back out. Truly disappointed that I wasted my money and tipped them for food I can't even eat unless I travel back 20+ mins to home. Springfield Buffalo Wild Wings and trash please don't go... read more

The service is always terrible. Food takes forever even when there's only a couple people in the restaurant. Management is a joke. Save your money and go to Roosters. Cheaper and better service. read more

Wings and chili con queso were very good my fries were a little cold. We also got Long Island would suggest them to anybody. read more

Buffalo Wild Wings - Asian zing boneless wings Chili con queso and chips Fry's - Chicken Wings Near Me - Springfield, Ohio

I ordered carry out for dinner, the bag was sealed when it was finally ready, 35 minutes after ordering. Already paid online so grab and go. Mistake, should've checked the order, cold wings and fries, no salsa and it seems that they cannot count to six, I was shorted a traditional wing and the boneless wings were a joke, one of them measured 1:2 inch by 1/2 inch.. My rap had unripe tomato on each side. I feel the food quality is terrible but the cost is extravagant. Not good for business. read more

The food was good, but the service wasn't So we get seated at this nice looking location with tv's to watch basketball then our waiter takes our drink order. He was a bit cocky and when the drinks came our straws fell on the floor lol and we had to get new ones. Then we ordered a pretzel, a large boneless wings to share and potato wedges. The food came out and we had no silverware so we had to ask him to give it to us and he did. Nothing like forgetting silverware. However, the food was amazing, other than the parmesan chicken because it had to much Parmesan on it. The bbq though, wow that was good. Then we said it was our birthday and he said they don't give us cake because no one was enjoying it. What?!? They said online that they did it up on birthdays. I guess they don't celebrate in Springfield. So we left w/o giving a tip because our waiter was not good and he needed checked up. Overall service: 1/10 Food: 8/10 read more

​2 out of the 3 times the place was bad. Service was good but the food was Luke warm. Wings were old like they cooked them then left them out under the heat lamp for to long. Will not be going back. So disappointed. Nothing like the one we use to go to in Columbus. Just disappointed . read more

We stopped in after the restaurant was able to have dine in services and was impressed at how they have adapted to the changes necessary to comply with CDC recommendations. Great service. Think you won us back. Can't wait to visit again! My husband served in the Navy and we went to this location on Veterans Day. It was advertised that veterans receive a complimentary small order of wings. When we ordered we were told that offer was only for corporate locations and this location was a franchise, and they only offered a snack sized order. How would we know the difference? We wrote to their corporate office and received a reply from the GM for this location. He said they were supposed to honor the advertisement if it was mentioned. He apologized and offered a gift card as a token of his appreciation for our business. We never received the gift card. From the other comments it is evident that this location lacks leadership and an appreciation for their patrons. Seems to come from the top down. read more

This will be my last visit of 3 horrible experiences. I've given this place multiple opportunities hoping it would be different. If you want cold, bland, and old food you've come to the right location. The employees are inept, and the manager was worthless and leaned over our table making excuses. He didn't even introduce himself, he just leaned on a chair and started talking at us as if we were previously having a conversation. If you're ordering system has failed, it doesn't cause the food to get cold and nasty. Can't get a refill on anything either here, your waitress will vanish after dropping off your food. read more

I ordered food through DoorDash. Did not receive one of our items. I called the store to report this and spoke to the manager. she was completely unapologetic and said you can come pick them up or call DoorDash. That was literally all she said. When I told her I had already contacted DoorDash I just wanted them to know that they had made this error she said well what do you want me to do? I said you could start off by doing better. I had placed the order before the store even opened so it would've been one of the very first orders they made for the day. And they still couldn't get it right. I received a DoorDash credit and re-ordered the item. It was cold they were hardly any toppings on the nachos and the chips were stale. Horrible experience. The manager needs customer service training and really, how hard is it to make sure all items are in an order??? read more

Amazing food. Horrible service. 80% of the time we order food to pick up or on Door Dash, our order is wrong. Most recently we ordered two entrees and two sides and only one item was correct. Everything else was either the wrong thing entirely or correct item with the wrong sauce. I don't just mean that it wasn't what we wanted. I mean we couldn't eat it at all. The incorrect sauce was way too spicy for my husband and everything was breaded when we had ordered traditional- gluten would have me sick for days. read more

Terrible service. Food was trash. I usually love coming to this restaurant. However, my wings were very small. My pop had no flavor. I had to ask two people for a new pop before receiving it. Same with asking for a fork. My fried pickles were undercooked. I got the wrong order at first. My waitress never came around, and the food tasted terrible compared to my past experiences. Don't waste your money here! read more

I ordered a Cobb Salad for take out. When I got it home it was a bunch of lettuce, a dash of cheese and a slice of tomato. Talk about a let down. I called the location and did not receive any help. Last time I eat there. read more

We've had very good 2 experiences in a row, shout-out to Brandon H btw. The food is the only thing keeping it down is the food, it's good just no diversity. The service is the star attraction, some of the best communities I've ever seen. read more

Not a good dining experience by any means!!! Food was horrible, chicken wings with medium sauce not sure where the sauce was!!! It's an on going situation with this location. read more

Buffalo Wild Wings - Chicken Wings Near Me - Springfield, Ohio

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The food was cold and nasty do not eat here at all they tried too make ppl pay 82.00 for food we couldn't eat don't go here and said the cook wouldn't make food that's there job don't eat here read more

Dylan is the best server ever! I will be coming back forever cuz he is the coolest dude in the world. Those big muscles and charming personality is to die for! XOXO read more

Actually a 0 star review!!!! Don't door dash them.... they will just leave out half the stuff you order.... especially the sauces! And they forget to add chicken to their wraps! Oh yeah and the naked wings we got ( because they didn't add our sauces) were super dry! read more