I would not recommend this store..I've had issues with this location twice within a month, one being fry's missing from my order and the other one being my whole order messed up, the wings were made completely wrong. Today I ordered and there was literally an alive bug in my wings..photo attached. I will be calling corporate asap! read more

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Horrible service here they made it almost like self serve and the waitress was very rude and dismissive will never come back only leaving a star cause it's making me read more

Restaurant In a time where restaurants have no excuse to miss things on a clients order before it walks out the door, they seem to think that because they have a captive audience not in their face they can slack on the details. Restaurants like Buffalo Wild Wings where they can't follow an easy order and give you a complete wrong meal but out it in a box with the correct labels of what your ordered. Chili's, where again the meal ticket receipt is correct and yet the condiments request are completely ignored, items made incorrectly and poor presentation. Anthony's Coal Fired Pizza, where the person taking the order over the phone can't take the order right after multiple corrections and then at the last time can repeat it right but still enters the wrong order. Restaurants have a great opportunity to something really amazing but if you do not want to pay attention to the details because you do not have a client in your face about mistakes then clearly you are looking to scam clients because you have no problem up charging for delivery, specific order requests and extras and yet do not include what you promised. In short...you need to get your acts together or your companies will not survive as you hope too. read more

This place sucks. Good luck. Dine in, good luck. Take out, Good luck. Good service, good luck.

I got 3 days to live and they ruined 1 of them. Idk if they got their boneless wings just floating in bins of sauces but it's repulsive. Service was good though. A lot of TVs at least. Oh and the room temp fries were a real game changer. read more

This location is not up to the standards of B-Dubbs of other locations. Putting this nicely, the food quality is really bad.

Outrageous prices and poor quality food. Server was great so you can't blame the workers. Owners of this company have greed run a muck.

Huge shout out to our girl Dana here! She is always on her toes. Always goes the extra mile to provide the best service & satisfaction. We always enjoy having Dana on our table!!! Keep up the great work young lady. We'll be back read more

Been to this location over and over, why ?? Have no idea !! Every time we go the Wings are nasty an way over cooked... Unfortunately this will be the last time.. Was told by a server that they actually cook them twice, no wonder they are hard an almost uneditable.. Save your $$$ an go somewhere else ... read more

Blue cheese my ass....this tastes nasty!!! The menu says nothing about a blue cheese crumble being in the buffalo mac&cheese!!! The manager doesn't even know his own menu. Didn't even get a refund...Smh‍ The manager will look at you like you're a fool if you bring anything to his attention. Don't trust this location. Check your food people! read more

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So after six months we decided to return to Buffalo Wild Wings. At our table we ordered bone in wings and tenders along with a child's dinner. The 6 wings came out noticeably cold along with the child's meal. After 12 minutes we asked about the naked tenders. The server said oh we don't cook them together. The bone in wings we cook 50 at a time and warm them up to order. After awhile the server came back. We asked for the tenders and said why cant we eat all together. The answer was that just not how it works here. I will ask the manger to get you the tenders off your bill And bring them to you. The manger came over and said. If you want the tenders we will cook them for you if not we will deduct them. We asked they were to be cooked 15 minutes ago. He said thats not how it works here. If you all ordered the same thing it would all come out at the right time. When we were leaving the server told the table next to us don't be like those people and order different items then get upset about it. I cant make this up. The manager did say with a name like ours we can do pretty much what we want to. So I ask does anyone else know if you order bone in wings they are just warmed up and will come out before anything else? I hope the general manger reads this and reaches out to me. Is the level of my expectation to high? read more

Went in on a Sunday night at 7:30. Place not busy. Told young man we had 6 to 8 people. Waited 30 minutes for seating as they cleaned the only dirty table instead of seating us immediately at any other tables that were empty and clean. Had to ask multiple times about seating. Other patrons were similarly waiting and may have left without being seated. Once seated, waited 10 minutes to be waited on. Ordered waters and an appetizer immediately. Water never made it. Appetizer came out and waitress stated she would come back with plates and silverware. Appetizer sat for a few minutes but plates never arrived. We were eating the large sampler with our fingers and dropping debris all over the table. Appetizer not hot and not wing flavor we ordered. Still no water. Ordered and only 4 of 7 entrees arrived. Still no silverware or water. Two of us were completely done with our meals before the other 3 were served. Food not quite mediocre and service was off. We tipped our young waitress since she appeared pleasant enough, but the entire event seemed to be a challenge for the whole staff. Advise to customers: go anywhere else. Advice to owner/manager: close down. There are too many places to dine without the misadventure we suffered through. I hope there are cameras so that they can review our group on 8/27/23. Maybe a learning experience? read more

Not the best Bdubs I've had, service is very slow, and orders are frequently messed up. I wish it wasn't.

Good food, on line ordering, ready when promised. Food is hot, well prepared, love the onion rings and Desert heat wings

waited about 40 minutes for my 20 wings to be done. I went in and told them my order details and they gave my food to some other customer who was behind me without confirming it was his by looking at receipt. they asked if I wanted another bag or to wait another 40 minutes after customer had there hands all over my order I asked for a refund. read more

Came here for a small snack before heading to a friends house. I ordered the house sampler and I loved it. Only downside of the order was the chips the chips were undercooked, sad because the toppings that came with it tasted great. I got honey BBQ chicken with it as well as ranch. To me (not sure if anyone has tasted this) the onion rings tasted sweet. Over all the service was great. read more

It's what you expect from the BWW chain. Lackluster service, long wait times and McDonald's quality food. So if you want a bdubs, this fits the bill. Also if you found a BWW that is actually decent. Lemmeknow ... cause wow read more

Shitty service. Servers let us sit at an area where they couldn't serve us for a good 10 minutes without telling us. Instead of clearing off one of the 45 dirty tables they stood there doing absolutely nothing. I'd rather eat dirt off the bottom of my shoe than try to eat at that restaurant again. read more

Haven't been to the Riverview location for a year or longer because of our last experience but we were looking for something very casual and quick today since it was Fathers Day and we had nice evening plans. Now I remember why. It took 15 minutes for them clear a table for us to get seated (there were 8 tables with people at them in the entire restaurant). Took another 15 for someone to come take our order. The one positive was the food was quick and hot. Never even asked if we wanted refills, had to ask for the check, and took yet another 15 for him to come take payment. Short staffed is one thing but there was no sense of urgency for anyone in there! read more

Avoid at all cost! This place is horrible! I ordered 15 wings extra crispy. I arrived 25 min later to them being done. I opened the box and they were all SOFT! I asked them and they said they would need 15 more min?????? Nah I'm good they should have been ready and right! I get home and go to open one and it was raw....RAW!!!!!!! As a wing place you should be ashamed for raw chicken. I just put them in the oven but I will never EVER order from them again!!!!! And and and and they shorted me a wing. Supposed to 15 and I get 14 read more

Buffalo Wild Wings - Chicken Wings Near Me - Riverview, Florida

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This place sucks. On one visit, out of the major sauces. On another visit, not open when they're supposed to be. On another try, gonna take 3 hrs for a to-go order. On the last visit, couldn't order online, called it in, didn't make it. Could not find my order. Did not offer any restitution. read more

Four of us came in tonight to watch the football game. We stood up front at the host desk for 10 minutes. Finally we were seated. We got drinks and ordered pretty quickly. After that it was a disaster. It took forever to get served. We went to the bar to get drink refills because our waitress disappeared. When she came back she smelled like weed. We were informed that only the waitstaff could get our drinks because we were at a table. In the time we were there four different tables got up and left. Nobody waited on them. This isn't a case of not having enough employees. It's a case of bad management. The restroom was blue from pot smoke. One of the bussers was in there on his phone. Can't say it was him 100% but... Btw during this mess we saw the manager clicking out and leaving. This isn't the first bad experience we've had here but this was the worst. read more

I came in today for lunch and to watch the Steelers Dolphins playoff game and I had a great experience all around. First off this is Buffalo Wild Wings. I don't come here often but when I do I know what to expect. Decent food, consistently good service and a WHOLE LOT OF TV's playing sports. Since I came for that I left happy. I asked for a booth even though I was by myself (I'm in the area for business) and they accommodated me with no issues. As I walked into the main dining room the cacophony of sound truly hit me. Wow! It's so loud that sound is indecipherable. Stephanie was my server and she was simply excellent! Friendly, attentive and so pleasant. I ordered the Tailgating Sampler. Pretzels w/ queso, wings with a ginger soy sauce, spinach artichoke dip w/ pita chips and fried mushrooms. It was gigantic, it was heavy and it was actually pretty delicious. Yeah, it wasn't healthy but it was good. Good food, great service and a good time. read more

Buffalo Wild Wings - The Tailgating Sampler - Chicken Wings Near Me - Riverview, Florida

Order the appetizer before any food. Kids food came out first then appetizers. Wife's food came out about another 20mins after then my food came out about another 20 mins after that. Manager acted like he didn't care and that was normal for them. Has to take my god home because the rest of my family was done before I even got my food. read more

Been going to this place for years and I love it! I typically order the boneless wings - favorite sauces are Parmesan Garlic, Jammin' Jalapeño, and Sweet BBQ. The fried pickles are also fantastic! Great for watching sports as well. I would give 5 stars, but it seems the portions keep getting smaller over the years and the prices keep getting higher. As of writing this, they offer buy one get one free boneless wings on Thursdays, which I would recommend taking advantage. read more

Buffalo Wild Wings - 12 Boneless Wings - 6 Caribbean Jerk & 6 Jammin' Jalapeno! - Chicken Wings Near Me - Riverview, Florida

I had to go there 3 times during the same same days of the week (Tuesdays) to ensure of the quality service & speed, food & staff. Other than the wings are at an average level (if not lower). The wings never came to me in the same quality each time, not consistent, looked like each time they are either more crispy, too much sauce or even came cold once! I have had many many better elsewhere & even the same brand name Buffalo Wild Wings NY or Dallas or Arkansas were much better. Here is my 5cents worth in terms of everything else. Quality of service: 3/10 and I say 3 just because our waittress was the nicest of them all & she was trying to keep that going. The moment we walked in the person at the door greeded us with "the delay of food orders will be 20-30min" (the place was literally not even half way full) just to let you know that they were understaffed! I was seated at the high table area by the bar,only 2 staff were there the entire evening,one of the staff refused to even serve me,i raise my hand he kept turning around or looked at me from far away to ask me what I needed rather than doing his job & come straight to the customer & ask if I needed anything politely atleast. I could go on and on with the level of service. Very disppointing & I dont blame the staff being understaffed, I blame the management for this Speed of service: 2/10 our order came 1 hour and 20min late (the place was literally half full) Vibe: 6/10 atleast its a nice place to enjoy beer, watch games BUT they are not subscribed to many channels some sports or games they dont have there. I Personally would never go there again. Thats just my personal opinion. This place is literally 2miles away from home but I rather drive 20miles more for a much better place & value for the money. read more

You are seated and then told they do not have 75% of the items for the entire menu. Basically, they only have bone-in and boneless wings. The BEST part was the celery and carrots. The 'orange' sauce for the boneless chicken tasted more like garlic and spices and did not have any "orange" taste what so ever. Then, when you go to use the restroom the toilet is clogged up with brown paper towels. With only THREE tables of customers (willing to eat there) in the 'restaurant' you would think instead of standing around and talking the employees would take the time to take care of their facilities and clean up around the building. NOT ONE 'manager' was seen the entire time we were there. I'm guessing they were asleep in the office or trying to find out where the food for their menu went to. Really bad visit, and food that should have been thrown away rather than eaten! read more

First I'm going to acknowledge the food and drinks are amazing. I'm a local resident that come frequently to this location . The issue that I have is that the card readers don't work at the kiosk and also granted if you have Apple Pay it doesn't work either . Please please fix these concerns . Paying local consumer . Thanks . read more

After a year and a half living in this area, my wife finally agreed to try it again after our miserable experience 5 years ago in Orlando. We both tried their boneless wings and fries. My wife ordered the original buffalo sauce but she wasn't crazy about it, I ordered the spicy garlic and it was pretty good. We both ordered extra sauce and it wasn't in the bag (I even confirmed with the cashier upon pickup if they were in there, and she confirmed they were). We were kind of disappointed that the boneless wings weren't prepared with the sauce and placed in the box, they simply give you a little container. Most wing restaurants will get the sauce on the wings ASAP once they come out of the fryer so they absorb the sauce, once they start getting cold it's difficult. I'm not sure if this is something that needs to be asked when ordering, but it should be SOP on all wings. The fries were very good as well, crispy and not soggy. read more

Horrible every time I try to order they are always out of food and whenever they do have food they completely mess up my order. They need to close down already and get a real restaurant there read more

No Receipt Provided Ordered online through the app at 607pm on 02/17/2023 10607 Big Bend Road in Riverview FL I am taking time out of my Friday night to write about my experiences with the BWW located at 10607 Big Bend Road in Riverview FL. I want to start with what happened tonight. I placed my order at 607pm. I ordered through the app. My order was a crispy buffalo chicken wrap, celery, carrots, 1x ranch, 2x blue cheese, and 10 boneless wings with sauce on the side. Pick up time was 640pm. Knowing this place is NOTORIOUS for not having my food ready at pickup time, I took my time getting up there. I arrived at 650pm. There is a shelf to the left of the register for pick up orders: Online, UBER Eats, Door Dash Etc. Online shelf, empty as I expected by order to not be ready. I asked Molly about my order and gave her my name. She went to the back, she came back out, and she started pushing buttons on the PC. I waited patiently while others were served. At 700pm, Molly is still standing at the register. I approached Molly again and said, "Can you tell me about my order? You went to the back, came back here and didn't say a word to me about my order". She asked me my name AGAIN and went to the back again. A few moments later she reemerged from the back and said someone stole my order off the rack. She said they were going to have to remake my order. I furiously stood there another 5 minutes then, what appeared to be a manager (Tall young man with black spikey hair in a purple long sleeve shirt) asked, "Are you waiting for an order"? As if I was standing there because the to-go room is a fun place to hang out on a Friday night....? I told him I was there to get my 630 pick-up, now 710pm, which apparently was stolen, according to Molly. He said he was going to make it for me right away. I got my order about 5 minutes later and stormed out. I arrived home and my entire order was messed up, as expected. The wrap was grilled, not crispy, the boneless were covered in sauce, not on the side, there were 3 blue cheese and no ranch and no carrots or celery. This location is an absolute mess. The to-go experience is similar every time. Food is NEVER ready at the pick-up time; never. The pick-up rack needs to be moved behind the counter because apparently, anyone can walk-in and just take whatever they want off the shelf and no one will question them. We started just doing takeout because eating in is SO much worse. When you place your food order, no less than 1 hour goes by before you get your food. The bathrooms are a disgusting mess 100% of the time. I wash my hands yet, I feel dirtier when I leave then when I went in the restroom. We will never go to this location again despite it being 5 minutes from our home. I will go to the Brandon location IF we ever dine with BWW again. I urge you to go to Google and read the reviews on this location. This location needs some serious help. BBB complaint filed on 02/17/2023 read more

Take the drive to Brandon instead. This location is TRASH! Orders are never correct, slowest services and the laziest manager. I've been calling about an incorrect order and each time someone answers there's a mysterious connection problem. After 40 min I was finally able to get through only to be told my order had to be redone the same day. I'm already home and not driving back through traffic so I simply asked for it to be done tomorrow only to be told they can't do that. Worst BWW around. Would hug zero stars if possible. read more

Placed a to go order over the phone and they completely BUTCHERED the order. I typically like to cut some slack to the service industry but management was nowhere to be found, and the employees seemed like they were doing anything but working. I can't stress this enough, just prepare to have a subpar experience here. hope management sees this and fixes everything. read more

I just had the most amazing dinner here at buffalo's wild wings the food was so fresh and great service! Wings were so delicious! I live this restaurant! read more

Buffalo Wild Wings - What a great place to work! Marston , John, Jason, Shawn We all love you and the hard work you put in to our restaurant! - Chicken Wings Near Me - Riverview, Florida

My wife order over the phone 20 wings traditional 10 Lemmon pepper and 10 medium with fries both and a chicken club sandwich without bacon with fries and a drink Sierra Mist. Never got the fries with the wings I told the lady that I order fries she said I didn't also never got my drink. I just walk off I don't like to argue I only got one order of fries which is horrible stale and cold look like they had them out for a while look at the picture you can bend the fries like rubber. I saw the reviews now on this place I wish I had look at them before I order. Don't place order there I regret that I even went there and the wings were warm not hot. I never go here again. Waist of 42.00 that's sucks. Today 10/03/2021 at 2:46pm according to my receipt. You guys sucks!!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Riverview, Florida

Service took forever waited over a hour the food is good but the wait is terrible took five times the wait time they gave me

The go-to place for when the wing and sauce craving gets to the point that can't be ignored anymore, and that's about it. Otherwise, it's far too overpriced for an everyday "hey I could go for some wings" craving. Otherwise it's a decent place. Lots of tvs with lots of different games on, and everything else is good enough to be an okay spot for wings. But man, those prices! read more

I asked if I could sit in the patio area (there was nobody was out there at the time) I was told they don't allow any dogs. I ask what about emotional support dogs and was told no dogs period. read more

Buffalo wilds wings on Big Bend messed my order up. I ordered the cauliflower Asian zing and bonlesss wings and when I got home the sauce was so hot that I could not eat it. It taste like they messed my order up by putting the hottest sauce they had my food. I order the Asian Zing all the time and it never tasted that hot before. So I called the store to complain and they said we can't do nothing about it. I guess they just lost a valuable customer. read more

I remember why I hadn't visited this place in a while, which is sad. At one point I did really enjoy it. The sports bar market is crowded competition. There really isn't anything that makes this place special to me at all. The food is less than average and the service is really hit or miss. The good that I can say is they have a good selection of wing sauces, but which sports bar doesn't. They also show the fights and have an abundance of TVs, even in the bathrooms. Overall, if the people I'm with choose to go, I will go and manage through it. read more

Buffalo Wild Wings - Chicken wrap. - Chicken Wings Near Me - Riverview, Florida