As for all the Buffalo Wild Wings, the service is not that great. Of course they attend to you but do you keep attending to you? No, they do not. I would always have to wave somebody down to help us out or to refill our waters. But the food is good read more

People are nice but you just can't cover bad service. Food is what you would expect. Corporate fried items requiring no skill, just a deep fryer and a flat top for warming frozen burger patties. Sat in the bar and took 10min for drinks and another 20 to order after asking twice. Mid day Sunday during Football season, so you expect busy and slower service, but this was clearly slower and tables around us suffered the same poor service. I think we were at the bartenders table and he was swamped with drink orders. Never been to a BWW where the service was any better. This is the price you pay to watch an out of area football game. read more

Buffalo Wild Wings - Sampler fried stuff with sauces. - Chicken Wings Near Me - Folsom, California

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I came here curious about why this Buffalo Wild Wings location has such low ratings, especially since it was my first time eating here. From the start, the experience was great--we were greeted immediately and seated right away. Our server, Maddie, was super sweet and on top of everything. Even though there were only about nine minutes left for happy hour, she made sure to get our drinks and food orders in so we could still get the happy hour pricing. She checked on us regularly without being overbearing, and the food did not disappoint. The wings were hot, fresh, flavorful, and delicious. The condiments were solid, and the stuffed tater tots were a straight-up party in your mouth. About 15 minutes after we sat down, the place was packed, and it's also a great spot to watch games with plenty of TVs. Honestly, I don't understand the low ratings--my experience here was really good, and I'd definitely come back. read more

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Terrible service. We ordered the Tuesday special, but the waitress, Hannah, refused to serve it to us; she looked genuinely angry--I don't know if it's because she dislikes her job. A cook actually ended up helping us instead. Also, from 10:30 onwards, they wouldn't even sell us a drink--the bartender wouldn't either. Now I understand why the place was empty: they have terrible customer service. The food was good, though. But the beer was missing. read more

Terrible service Hannah That I could change waitresses. Muy mala atencion no lo recomiendo la verdad

Was craving some delicious lemon pepper wings and of course I found them here at Buffalo wild wings! The service was great and the restaurant was clean. So glad to have this restaurant around. read more

Buffalo Wild Wings - Delicious fried pickles with onion rings, lemon pepper, and buffalo wings - Chicken Wings Near Me - Folsom, California

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My daughter loved their chicken strips and wants me to give 5 stars. The waitress was by herself and was really trying so hard to get to everyone. read more

Food poisoning. Second time in a row!! I remember when this place first opened. Food was good. The choice of sauces for wings was great. People that worked there were nice and some were attractive. Service was on par. Last two times I went there - I had to wait for a while to get service. The lady acted like she was doing me a huge favor by taking my order. Two people at the bar next to me asked how long has it been since they cleaned the beer lines. And the manager said - a while... we have been getting complaints!! He gave them a different tap and it seemed to solve it. I had some wings. Second time in 2-3 months. Same result. Food poisoning 8 hours later on the dot. read more

Over breaded dried chicken, you would think because this is what they specialize in they would have the best, but they have the worst chicken, who ever is running the company should try Razin Cane Chicken. nit only was the chicken terrible I ordered the wedge fries, after telling the server twice we did not receive them they arrived 20 minutes after the chicken, and they were little greasy chips of potatos, we left and went elsewhere. Never again, almost anywhere is a better choice! read more

Buffalo Wild Wings is a solid spot if you're looking for a bar atmosphere that's also good for the family, with plenty of TVs showing sports--especially fun during UFC nights or NFL games. I usually go during happy hour on weekdays since appetizers are half off (minus the sampler) and there are drink specials. Best deal is the ultimate nachos--add chicken and guac, and you're set. Wings are the main event, and bone-in, extra wet is the way to go. I mix up my flavors a lot, but Thai Curry is my favorite for its balance of spice and flavor. Other go-tos are Original Buffalo, Caribbean Jerk, Mango Habanero, Spicy Garlic, and Garlic Parmesan. Service can be hit or miss, but I'm not there for the service. If your food comes out fresh and hot, it's a win. My wife likes the All-American cheeseburger and the original chicken sandwich--they're great when they actually show up hot. Overall, it's a good time if you know what to expect. read more

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You know, shout out to Bdubs. In my opinion, the wings have tasted the same for 10+ years and I have always enjoyed coming to the Folsom location. Are they the greatest wings ever? No. But the consistency and variety of menu items are great. Service is good as well. I just wish the chicken was a little juicer; some of my bites were quite dry. read more

Buffalo Wild Wings - 15 bone-in (honey garlic, medium, and Asian zing) - Chicken Wings Near Me - Folsom, California

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If you want a tasty and easy dinner or something to nosh on whilst watching a football or baseball game, Buffalo Wild Wings will not disappoint. On this occasion I ordered from their app. We had a 30 minute window and showed up four minutes after the order should have been ready. Unfortunately when the hubster went inside to pick up our order there were no employees to be found. Finally after waiting for over seven minutes someone did appear and he was able to get out food. We also ordered the Cobb salad. All of the wings were made wonderfully as was the salad. Will we come again...yes. Will I use the app again...yes. Would I like BWW to train their staff better and to stop winging their customer service...absolutely. read more

Visit Date: Sunday, July 27, 2025 Time: Approximately 8:45 PM Location: Buffalo Wild Wings I visited this location with my two kids on a Sunday night after a trip, hoping for a quick and satisfying dinner. Unfortunately, the experience was disappointing due to poor service, lack of leadership, and an unclean dining area. We were greeted by an employee in the lobby who handed us menus and told us to sit anywhere in the bar area. Even though only about five parties were seated, most of the tables were still covered in dirty plates and glasses. I counted at least six uncleared tables. After checking a few, we found one that hadn't been wiped down but looked cleaner than the others. Our server, Maaliyah, greeted us shortly after. She appeared to be the only one working the entire bar area. After dropping off a tray of napkins and one fork, she asked for our drink orders. The kids ordered sodas, and I asked for a beer and a glass of water. She returned later with the sodas and the water, then asked what kind of beer I wanted because she had forgotten. A short time later, she brought the beer. Even though the restaurant wasn't busy, the service was unusually slow. While waiting for our food, I noticed other tables struggling to get their checks. A party of three nearby kept looking for their server. A family behind us looked like they were waiting to pay as well. A party of two eventually trickled out without any clear signs they paid. One of the guests from the party of three eventually flagged down a bartender, who said she would find their server. Then, another employee in a hooded sweatshirt, who seemed to be heading home, stepped in and rang them up. I would have left if my kids hadn't been so hungry and set on getting wings. We didn't have many options while traveling back into town. When our food finally arrived, it was decent. I noticed that our server, Maaliyah, was still handling everything by herself. By the end of our visit, I saw her cleaning tables after helping all remaining customers. It became clear she was probably the only one doing her job. Meanwhile, two male employees were wandering the area. One in a button-up shirt, later confirmed as the assistant manager, briefly stepped behind the bar to relieve the bartender for a minute. Then he disappeared for about 15 minutes before returning and checking beer fridge inventory. The other male employee, reportedly a supervisor, simply disappeared. The rest of the staff seemed disengaged. The host walked through the bar and vanished. Another waitress went into the empty dining room and later could be heard vacuuming. A couple of kitchen employees passed through but didn't help clean tables. It was frustrating to see so many staff members doing nothing while one server struggled to manage the floor. This restaurant was dirty, disorganized, and poorly run. Management was either absent or ineffective. No one stepped up to support the single overwhelmed server. Dirty tables sat untouched for most of our visit. Team roles seemed unclear, and basic responsibilities were ignored. This was easily one of the worst experiences I've had at a Buffalo Wild Wings. I hope this review prompts leadership to reassess staffing, cleanliness, and customer service at this location. read more

My son saw advertisements on TV and wanted to go for his birthday to watch March Madness. On the advertisements they offered a deal however when we asked they said in California the deal is more than advertised. They food was horrible and our order did not come out right. We will not be going back. read more

They did it again- screwed up my son's food and then they take 15 minutes to re-do it and my food is cold. At least this time I was able to brow-beat the manager into giving us the whole meal free. No mercy for these incompetents. read more

Excellent service from Sky our waitress. She was friendly, knowledgeable and brought out quality food. We're fans of BWW and it's usually fine but tonight was something else. Our chips were freshly made, and the portion filled the tray. Sometimes the amount of chips is merely half the tray. Tonight the chips were fresh and properly warmed and the salsa was spot on. Our wing order came promptly and were fresh from the fryer. We were given ample ranch and bleu cheese sides. It was a good night for us having Sky helping us!! We had an issue with the BWW app, but the manager Kelsey was very helpful and sweet. She's leaving for an Oregon BWW. She leads a strong team and will be missed. read more

Ordered my food online, got there and waited for 10 minutes for someone at the front desk to help me. After waiting and not seeing anyone I just grabbed my food checked the bag. Surprisingly my food was there but my drinks weren't. Waited another 5 minutes still no one, decided to take the loss and walk out. I won't ever be going to this location again, do better. Also on a side note the food was mid and soggy anyways. read more

Came in to watch the game and Hannah was our server, she was so sweet and we had great service!!

Hannah was amazing. Very attentive, helpful, and a great personality! Food was great but service will bring me back

Love the team here along with the environment! It's a nice visit for a drink, family dinner, or a date. Pretty much satisfies all your needs. I think I've been here 3 weeks in a row now because I enjoy it so much. Definitely will keep coming. It's been really nice watching the basketball finals here since they provide so many different screens. The previous reviews are kind of off putting but I try to keep in mind that as time goes by, new hosts and servers come onto the team, so I give them the benefit of the doubt. Seems like the team is much better now! read more

Buffalo Wild Wings - Chicken Wings Near Me - Folsom, California

Honestly this was a blow. Service was horrible. Our server Diego was not acknowledging us. Food wasn't arriving on time. My brother didn't even receive the food he ordered which is crazy. My sister didn't even get water like she ordered. It wasn't even busy in the restaurant. I'm disappointed. Will not be coming here again :/ read more

Random, yummy and fun. The parmerson garlic and spicy garlic so yummy Ashleigh is my favorite read more

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Ordered to go. Got 30 traditional wings dry (I hate when they get soggy on the way home), sauces on the side and fries. Over 55$, they forgot the fries and put only 2 sauces. One sauce was only half full so 1.5 small sauce cups for 30 wings???? And forgot the fries???? Wow. Obviously if we were eating in, this all would be a non issue as we could ask for more sauce and tell them they forgot our fries. The wings were cooked to perfection and the sauce we did have was tasty. Food's good. To-go Service is obviously lacking. Please have your partners check the food bag before they head home! You will be disappointed when all of your order isn't there! read more

The service at this location is extremely slow, and even when it's not busy, the staff seems annoyed when people come in. The food is pretty standard across all BWW locations, but I'd recommend going to the Natomas or Citrus Heights location over this one. read more

BWW is open for to go and patio seating right now. There wings are good for me as a keto restaurant option- traditional with dry rub of choice. The wings were great and ready to pick up when I got there after I ordered online. They do have reserve parking for pickup orders but you still have to go inside to pick up the order. I'd feel better if they numbered the parking and brought it out to you like other places. It makes sense, right? Why make everyone who has Pick up orders cram into the little entry way? Might as well let us sit there and eat too, not very safe. If you order the same dinner on door dash it's $42 versus $27. Still good food but would like to see that changed. read more

Buffalo Wild Wings - Pickup - Chicken Wings Near Me - Folsom, California

I don't think I'm going to put anything good on here the service was horrible and I never wrote anything horrible about Buffalo wild wings this was a very horrible experience I went through here the customer service extremely horrible I wish there was a way I could at least get my money back because what I paid was ridiculous $75 for horrible service that's not even cool I'm sorry if I feel this way and I never felt horrible like this before and I usually tip but not this time read more

The food here is pretty standard Buffalo Wild Wings. The reason for the 3 stars is on multiple occasions I have ordered to go, and more often than not they forget something, whether it is a side of fries, or the sauce for some wings that was supposed to be on the side. Currently just got home from an order and missing sauce... I will probably come here again, but will 100% check my order before I leave... Just took away another star... Upon investigating my receipt, I noticed I was charged $12.99 for 10 boneless wings and $4.29 for fries when there is a combo for 10 boneless wings and fries for $9.99. How are you going to charge me almost $7 more for the exact same thing. I will not be returning. TLDR: don't use their website to order or you could get scammed, and check your to go order before you leave because it's probably missing something. read more

Buffalo Wild Wings - Same food for $7 difference - Chicken Wings Near Me - Folsom, California

Even though I came here recently, I had to update my review because the service is just outstanding! We had the pleasure of having Myriah as our server, and it was some of the best service I have ever had. We wanted to sit outside on the patio, and no one was specifically covering the patio, but she immediately offered to serve us out on the patio. She checked up on us throughout the meal, and she always brought out everything efficiently and quickly! She was so friendly and made it a point to make sure we were comfortable. Amazing service! This time, I also tried the parmesan garlic boneless wings. I have never had these before and was impressed! I did find the flavor to be a little overly salty, but it wasn't inedible. Overall, my usual order (asian zing boneless wings, mozzarella sticks, and potatoes wedges) all came out perfectly, and I was happy and full by the end of my meal! High recommend coming to this location for amazing service and your typical bww order read more

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I ordered the garlic Parmesan and honey bbq wings bone in and they were delicious! The wings were crispy, you can hear the crunch in every bite. The best wings in Folsom, hands down. read more

We visited this Buffalo Wild Wings in Folsom on Friday evening, December 21, 2024, it was our first visit to this restaurant. The restaurant was not particularly busy. We were greeted with a smile and seated right away. The table we were seated at was not very clean. We brushed food crumbs away and sat down. Our waitress approached and asked if we wanted to order drinks. We did but we needed a few minutes. The waitress approached again shortly thereafter and aggressively asked if we were ready to order. She seemed to be in a rush and we definitely felt rushed. We ordered an appetizer as well as two orders of wings and a hamburger. When the food arrived, it looked as though it was left-over from the lunch crowd. The food quality and taste left a lot to be desired. I went to the men's room and found it to be dirty. I don't think it had been cleaned at all that day. The large sink soap dispenser was empty, thankfully, there was another which had soap. Overall, I give this place one star. When we visited, the restaurant was not busy so there is little excuse for waitstaff rushing customers, poor food quality and restaurant cleanliness that definitely needs improvement. We expected much better from Buffalo Wild Wings. Were we wrong? read more

Our son chose this for his birthday meal, and it was a good choice for group meals. The sauce menu is hard. I generally like carolina Reaper hot, but that wasn't an option. Our server, Julia, was just great when I suggested the hottest blazing it's called. She stated that most don't like the flavor, and she was right. She steered me to next hottest, fire I believe it was, and I also I also got Mango Habanero, 20 piece traditional wings, and a crunchy buffalo chicken salad. Everything I had was wonderful thanks again to Julia and the kitchen staff. I'm not sure what's up with blazing sauce, I like hot, but the flavor is off on the blazing sauce. read more

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Came in tonight to order some take out from the bar, I noticed it was not to busy when I was there. There were 5-6 people at the bar too & about 10 tables, seemed to have enough staff. I ordered take out at 5:30 and did not get my food until 6:40. The bartender stated the kitchen was behind and the customer sitting next to me waited 15 mins to pay his bill. He had his credit card out waiting for the bartender to pay his bill, finally got upset and just pulled out some cash and walked out. read more

Went in today at 11:30 for lunch ( Wednesday) and the place was empty. Decided to do take out. Walked to the counter and no one was there. Sign said to down load their app for take out. No one there to help. Went through the process of downloading app , entering email , phone # then the card numbers and etc. etc. . Took a while. Finally got to point to pay and app said no wifi. Don't know if I ordered or not. Still no one at all in restaurant . Went outside to my car and tried again. Same thing. I'm very patient but this was pathetic. Would put zero stars but have to have at least one. read more

I had to wait over an hour to have someone take my order and it wasn't even busy. I like the food a lot but it shouldn't take so damn long. Many tables were also very dirty and they had lots of staff just talking. read more

We had a great experience here today. Sabrina was very friendly and helpful. Food was delicious. Had a great time.

I travel a lot and like most Buffalo Wild Wings locations across the US. This BWW has to the worst restaurant in the entire chain in terms of food quality. We have given this place numerous opportunities over the past 2 years only to be disappointed each and every time. The consistency in serving subpar quality wings is remarkable. Wings are always tiny and dry as a desert. I don't think I have received a juicy fresh batch in years. I typically do not have the time to write reviews, especially bad ones, but this place has been so bad fo so long, I felt compelled to share. Attached are pictures from last night's delivery that triggered this post. This is how their wings look pretty much every time lately... read more

Buffalo Wild Wings - Chicken Wings Near Me - Folsom, California

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This is the worst place to come eat. the food is fine subpar. But the service is probably one of the worst. i'm pretty sure that customer service is not a priority for this chain establishment anymore. They bring food out as it's hot and ready not together like a meal, so you can get your fries super early and then you're waiting 10-20 minutes for the main course. When I asked about why they do this, they said oh well, that's what we do you should've told us, why would I think I want my meal separated like that. forget checking out, our server either was short staffed or it took over 15 minutes to check out. What a joke. This place needs to close down and open up a new restaurant. read more

This location was pretty empty around lunchtime (2pm), which we thought was perfect. We walked in, seated ourselves, the staff member was right there to hand us our menu's, everything was "cool" - so we thought. We got our drinks, waited to have our order taken for about 10 minutes. There was only two other tables occupied at the time, btw. The waitress finally took our order. We sat there waiting for another 15 minutes for the appetizer. We basically finished that before she brought out our cheese curds. Another 15 minutes went by and she brought out the kids food but, not our food! We waited another 30 minutes for our BONELESS Wings, at that point we weren't even hungry anymore and wanted to-go boxes. During our visit, We had to flag the waitress down four different times. She wasn't good at checking to see if we needed anything. I wouldn't recommend this location to anyone. read more

Sabrina was such a sweetheart handling my celiac disease!!! I messed up my online order online accidentally ordering boneless wings thinking they were gf. When I can in to pick up she was so polite explaining my different options and replaced my order free of charge. This is not the usual response for people with celiac disease so it made my day! The Folsom location can't ever lose her!!! read more

Buffalo Wild Wings - order bone in NOT BONELESS if you are gf - Chicken Wings Near Me - Folsom, California

Horrible customer service. Long wait. Over 40 minutes for 12 wings. Stay away and take your business elsewhere. read more