If it's your first time at buffalo wild wings, this is an American cuisine restaurant with mainly wings, burgers and appetizers. They have sports playing with a lot of TVs and it's spacious. The food is greasy and saucy, with a lot of flavors to choose from for wings. In availability and uniqueness of sauces it beats Wingstop in my opinion, but in terms of speed it's slower. I usually come here instead of Wingstop because I love the Parmesan Garlic which is more saucy. The only issue is the service, which takes much longer and is subpar, nothing stellar. I think it's a business-wide issue since most of the locations I've been the service has been neutral. The food as well, if I'm not wrong they might freeze their wings because there is a watery undertone taste in every bite. I love wings so I am biased to potentially give higher stars, but analyzing my experiences here with an indifferent eye, the company has a lot of improvements to work on before reaching high stars. I do wish and support their improvement and I believe it's possible. read more

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Overall not a good experience. Service was slow. Buffalo chicken wrap was cold, cheese was not melted, and fries were old and cold. read more

Buffalo Wild Wings - Buffalo chicken wrap and fries - Chicken Wings Near Me - Columbus, Indiana

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The food was good, better than buffalo wild wings but nothing out of the ordinary. The service at this location is good. And the workers were accommodating. read more

Buffalo Wild Wings - Cajun and original hot Traditional Wings - Chicken Wings Near Me - Columbus, Indiana

Service is absolutely terrible and the manager is clear very incompetent at his job, food is ok and serving s are pretty generous but expensive, the dining area is pretty clean and it's a good place to meet up with friends,bathroom is extremely dirty and hasn't had paper towels restocked in years, be prepared to wait for 2+ hours for food and messed up orders read more

Food is usually ok. Mobile orders are constantly turned off. This location makes you call in. Very in convenient!! Usually small error in food order online. Very slow service but staff is usually nice. read more

Typical Bdubs fare, wings were properly sauced, tried Cajun sauce for first time, not bad. Fried pickles were very good.

OK to start off this place is absolutely. Paid $12 for cheese skis and only got 12 of them which equals to one dollar per cheese curd. Waited an hour until our server came and ordered our food. Try to go to the bathroom in the bathroom was full of puke. Sweetie was stale. Huzz we're not there. Expired food. TVs had no sound. No head on the beer. Got cussed out one of the servers. Went inside the kitchen to report that my meal had not been received, and I entered there and saw the kitchen staff rubbing the sauces all over their pubes. Found three hair total in my meal. read more

Buffalo Wild Wings - Chicken Wings Near Me - Columbus, Indiana

I didn't even eat here today. Walked in the door and the floor was so disgusting. All along the walls was black crud. Went straight to the bathroom to wash my hands and it was worse than any interstate gas station I've ever been in! Was so gross I tried to hold my breath due to the smell. Sinks were backed up. Crap everywhere in the sink. One of the soap dispensers was completely destroyed. Pubes all over the urinal and floor. THE SMELL was so bad I didn't even take a picture other than this one. If the public facing bathroom was this bad. Imagine how dirty the kitchen is. Good golly. Gross. read more

Buffalo Wild Wings - a dirty toilet in a public restroom - Chicken Wings Near Me - Columbus, Indiana

I just don't understand why BWW wants to alienate the 'order ahead' crowd. If you don't know, if you order online for pickup you are -not allowed- to eat your food inside the restaurant. Don't believe any manager reply to this review stating otherwise. My crew has been told multiple times upon arriving that we cannot eat our food at the restaurant. Only once did they make an exception when half of our 8 person party did not order ahead. But that was not an enjoyable experience either because the wait staff repeatedly ignored those that needed the standard experience. What is going on at this place? Every other restaurant treats online orders like any other customer. You know why we order ahead? Because you take 30 minutes to make a cheeseburger. Is the food good, yeah. Are we going to be back in time for the 1pm meeting? Nope. Solution: Order Ahead! Get your executive decision makers to wake up and recognize the modern world. read more

Avoid this place if you value your time, money, and sanity. Even during a non-peak time, we waited a frustrating 20 minutes just to get noticed after being seated, and that was only because we had to flag someone down to ask who our server was. Once we finally got to order, we placed it all at once - drinks, apps, and meals. But predictably, everything arrived at our table simultaneously. The food was nothing to write home about; it was mediocre at best. Our appetizers seemed like they had been sitting out for a while. To top it off, when it came time to settle the bill, I realized I had a coupon I hadn't mentioned. But by that point, I was so fed up that I couldn't be bothered to wait any longer just to save $5. When the bill finally arrived, it was double charged. And despite holding up my credit card and receipt, our waitress completely ignored us, leaving us waiting once again. Save yourself the trouble and dine literally anywhere else. read more

Love the food but can never get anyone who wants to go because of the poor service. Finally got some to go tonight and it's been over an hour and no food yet. Gave them one more chance, but I am officially over this joke of a restaurant! read more

This location is a joke. If you come plan to stay for a couple hours. That has happened three times to my family. Today we went got a table and sat for 30 minutes while server's walked by us serving others. We will not be back. read more

ALWAYS A GOOD TIME @ B DUBS! Great food, predictable prices, never too many TV's, consistently decent service. Your options are beer, wings, boneless wings and a bunch of crap I never order. If you read their annual report, about 20% of their revenues are beer, 20% are traditional wings and 20% are boneless wings . I have pretty much only spent money on the first 2 here, and you usually can't go wrong. The servers always hook you up with a lot of blue cheese if you ask. Not giving them a 5th star because parking is annoying sometimes & I also hate the napkin/towel situation. They should really forget the green thing in a state that loves Styrofoam & leave a roll @ the table like Hooters. Pro-Tip: Half price wings on Tuesdays (all day) Safety Tip: Beer glasses are pretty tall and top heavy, don't shift the tables too much! read more

Buffalo Wild Wings - Perfect dinner! Carbs and protein - Chicken Wings Near Me - Columbus, Indiana

I met here for a lunch work meeting. I was promptly seated and a waitress quickly came to our table to grab our orders and before we knew it our food was out! The time to table was incredible! This is a perfect spot if you need a quick lunch spot. There were not many people in the restaurant when we visited. We met at noon on a Monday. The bathrooms were clean too! Which is always a plus! read more

Buffalo Wild Wings - Chicken Wings Near Me - Columbus, Indiana

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Pick up order is absolutely shit. They will make u wait for over an hour to pick up ur order. They will not let you know if they are behind or not. The Manager is not doing his job. Overall they cannot keep up with the demand of the orders, period. If you cancel the order then it will take 2 weeks to clear it to get ur money back. This place cannot do the job. Bye ! read more

Got here late, was greeted by host and got a table in less than a minute. Beer and food right on time, my waitress Emily was very helpful and kind and kept checking on me very often. Ordered the spicy garlic wings with a side of wedge potatoes. They were good and freshly made. I had plenty of celery that I could not even finish (~15 pcs!). Not sure if service is different at times, but personally it was good to me. read more

Buffalo Wild Wings - Front entrance - Chicken Wings Near Me - Columbus, Indiana

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My wife placed an online order. At 6:45 on a Tuesday. I got to the store and was told it would be another hour till it was ready. I asked to cancel the order. The staff could not do that and told me to go online. There is no cancel option and I pointed that out. The said the manager does not know how to cancel and to call corporate. But did not know how to do that either. So I'm hungry. Pissed and out $40 unless I stand around for an hour and just be hungry. What a poorly managed outfit. Won't be back there anytime soon. Hello wings Etc read more

If you come to this location and you are a ranch lover make sure you request Justin he did not disappoint brought out a whole tray of ranch PLUS ANOTHER ONE!!!!! Way to be real one Justin!! read more

They shouldn't even be opened today, they are out of so many things! Carrots, celery, tater tot's, romaine lettuce for salads. The bad thing is that there's a Sam's Club 3 minutes away. I had a salad made with shredded lettuce and tomato slices. The wings have no spice on them, worst BW3 experience I've EVER had!!! read more

We came after a very hot day at the ball park and when we came here the air conditioning didn't work. It also took so long to get our food and they forgot my lemonade so we had to remind them to get it. Our waiter was nice though. read more

So this place was like my favorite place back when I was a teenager. However over the years it kinda seemed to go downhill. Mostly the service but the food too. So I usually never go here anymore unless it's just for drinks lol. However, I went here with a friend the other day and I was pleasantly surprised. I don't know what the servers name was but she was just awesome. On top of it and friendly and helpful. The only reason I gave it 3 stars is cuz the chicken feathers on my friends chicken wing lol thought that was kind of gross and was surprised the cook didn't notice it. read more

This message is in regards to the Columbus, IN location. I am not sure what is going on there, short staffed or what the issue is exactly. But we waited well over 1.5 hours for an appetizer and ultimately ended up leaving as did a few other tables around us. I figured I should make the powers that be aware of the situation. This may not go anywhere but wanted to make someone aware. I have never experienced service quite that bad before. read more

This place has good food, but the service is terrible. It is horrible, didn't refill, drink once, and they didn't put in our order. One waitress helped us out an hour in to our visit. read more

Everything about this experience is terrible. Service was absolutely shit. Took 20 mins to get seated in a empty restaurant. Server won't walk around the table to get anyone's order you have to yell over all the tabs to order your food. Got no appetizer plates. Very few refills. You have better luck with McDonald's ice cream machines then having a good time here. Server was kuresha. read more

Buffalo Wild Wings - No pre bussing the whole meal - Chicken Wings Near Me - Columbus, Indiana

The B-Dubs in Columbus is severely understaffed. I do not write this review light-heartedly and I do not blame any of the servers, they should not have to work in an understaffed environment. But I will say, this was the worst experience we've had eating here. Though the restaurant is understaffed, we came on a late Sunday evening, and it was not very busy. When we got our wings they were cold and we asked to send them back to be reheated. Our waitress brought us new wings (which took longer to make than the original batch) and these wings were also just as cold as the ranch dip. We do not like wasting food, so we boxed up the second order of wings so we could taken them home and microwave them to finish our meal. After waiting at least 15min of crunching on ice, were given one refill of our lemonade and Mountain Dew. The lemonade was flavorless and looked like water. When I got my refill of Mountain Dew, I was given water. After waiting 20min for a check we finally had to ask for it from a different server. read more

The service was absolutely terrible!!!! our waitress gave everyone the wrong order and when we asked her if we could get what we actually ordered she completely ignored us. The food quality was decent but again everything tasted super salty. I've gone to this place 4 times and every single one of those times It was a terrible experience. would not recommend!!! read more

This place is terrible! Manager is a joke! Service sucks! They can not even get the biggest college football games of the day because there subscription does get local fox channels! Waited over an hour for Order of wings and fries! No it was not busy either! I wonder why? read more

My complaint to BW3 Corporate today..... You seriously need to invest in server training. When I visit this store, unless sitting at the bar, service is horrendous. The wait staff is terrible at attending customer needs while on a bar side table. I arrived at approximately 8:00 pm on 2/18/21. I completely understand the limited seating with Covid restrictions, however several available/empty tables were not cleared/cleaned while wait staff chatted up bar tables like they were speed dating. After about 10 minutes a staff member cleaned a table and I was seated. The hostess, not a server, did after a few minutes ask if she could get me a drink (a short Coors), which I did and she brought back to me in a reasonable time. More time passes, another 10 minutes maybe, before another staff member asks if I'd been helped yet - I responded in the negative - she sighed and took my very simple order of ten wings and a chop salad. It is now 8:25ish. At 8:50, I asked if it would be much longer to yet a 3rd staff member, whom looked totally confused. Surprisingly, just a moments later, my "server" brought my food at 8:55pm, and immediately walked away without anything more than "Here you go" - I had to call her back to point out that I had a salad and no utensils.. She said "Oh - I'll be right back" after which I observed her checking three other tables, chatting, putting in beer orders, getting those beer orders, taking them to 2 or the three tables, chatting more before finally returning to me with some plasticware. By this time I was about halfway through my wings and at least 2/3 through my beer. She did not ask if things were ok, if I wanted anything else, if I wanted another beer. At the end I actually had to wave the bartender over so I could pay my bill. This was a joke on so many levels - 30 plus minutes for 10 wings and a pre-made salad??? No one checking on my food or drink the entire time. And no one bothering to see if I wanted to pay and leave. Needles to say, I did not leave a tip. This is typical table service in the bar area at this store. I have had two other experiences quite similar to this in the past. This is why I will only sit at the bar when ever I visit. Here is what I plan on doing with this review. I will post if on Yelp and your FB page(s). I intend to go back and sit at bar tables in the future because if I get the same level of service again, I will not leave a tip. Maybe that will get through to the staff because my call today with the store manager was nothing more than a "sorry, that's just how we do it here" and no I'm not kidding you with that response. read more

This was your standard BWW so there is nothing earth shattering to report. However I do think it has a nice seating area and a big bar. It was very clean and the day we were there our server was attentive and friendly. I also loved the wings. They came out pipping hot and drenched in sauce - which is how I like it! read more

Very let down on the quality of service, game selection, and the general 'tude of the staff. Stopped in early on a Saturday, place was DEAD and asked if they got ESPN3 to catch an SEC Game. I was told No, they dont get it but then they tuned to ESPN3 2 hours later for another person who asked for a Big 10 game. I know Indiana is Big 10 country but when there are more TVs than patrons, why not give them what they ask for - even if its for a short time and they need to change to another game later. Will I be back? Doubtful. If I'm going to spend my money, I'll find another place. read more

Well, I'm not sure what they call "wings" down here, but these ain't it. I tried Joe's nachos, they were delicious, but the namesake food left much to be desired. We had a dozen wings. Three were ok, but the rest were overcooked and unappetizing. Three were barely more than crispy baked breading balls. I have no desire to waste my money here ever again. read more

Buffalo Wild Wings - "wings," so they call these tooth-cracking nuggets of nastiness. - Chicken Wings Near Me - Columbus, Indiana

Manager should go back to flipping burgers at Burger King ... horrible service is an understatement.

I love B dubs... but there are so many things about this location that make me cringe. I've not been since Covid but prior to that the number one complaint: RESTROOMS. They are horrible. They are always messy and smell disgusting and not stocked. I'll save the details. But don't use them if you can help it. The second complaint: consistency. Sometimes we go and the food is on point and the service is quick and our waitress/bartender is on it. Other times it's a horribly long wait for not so great food or a server that is obviously not enjoying themselves. I want to like it here... but I'd rather get mediocre wings at a cleaner establishment read more

Server was great but food was absolutely horrible. Boneless wings were hard as a rock and cold. Fries were the only thing I finished and they weren't even hot. Can't believe I waited an hour for that. Worst food I've ever gotten from Buffalo Wild Wings very sad guys read more

Put in a togo order that was supposed to be ready at 11:40. Didnt get my order until 12:00.

This place is okay. During busy times, service is ehh. Food is good, majority of the time. They have great drink specials and of course TVs everywhere. I only try to come here during slower times to avoid all the frustration of waiting on my server and our food. Going during down times equals quicker and more attentive service and quicker and more carefully made food. When it's busy I feel like they just rush the food, and sometimes it comes out wrong or not enough sauce or wings are cold. So this place is a hit and miss at times. read more

The chain is good the location is not!! Couldn't give zero stars. Unfortunate I tried to call ahead about an hour before we arrived. Called about 7 to 10 times no one answered. When we got there I had to wait about 30 minutes for the host to ask how big my party was. Then was told a 9 party was ahead of me and had called ahead. They arrived about 20 min later. There were at least 2 tables open this whole time. Continued to wait as did 2 other parties behind us who were also never asked how big their parties were. The host was rude and whould never look our direction. Asked to speak to a manager after I flagged down the host again and was told there wasn't one there. We left and will never return. I would recommend the one 30 min north in Greenwood. That's where we went. Seated immediately. Great experience in Greenwood. Columbus one is garbage! read more

Only reason it gets a 2 star is because our server, Lucky, was awesome!!! No complaints about the food, but the facility was atrocious. Was seated in a booth that had a broken seat, that apparently has been known for a while, but they continue to sit people there. The bathroom facilities were awful. Probably hadn't been cleaned for a month or longer. It was pure filth. Don't plan on returning any time soon. read more

Terrible customer service and inconsistent quality for the past few months! Now on week 3 with no online ordering service available - and I have a suspicion it may be intentional (keep reading for elaboration). Most servers/hosts/hostesses all generally seem to be overworked and spread too thin. I've seen a staff as small as 3 seating tables, serving, and bussing both the dining and bar areas on the weekends. That's not a sufficient amount for the size of and traffic at this location, even with COVID limitations. Food quality varies almost every time I've visited/ordered in the past 6 months, from the size/variety of traditional wings, to the amount of sauce with wings, food preparation time, everything seems inconsistent. Most workers seem stressed and frustrated, leading to poor attitudes and bad customer interactions. It honestly appears that the franchise management is cutting corners with manpower and food and other supplies, leading to a poor workplace culture that is SEVERELY affecting customer experience. Maybe COVID has been rougher on this place than I thought and I'm being too harsh, but maybe not. Either way, something needs to be done to address the unusually poor service. Most other restaurants in the area seem to be doing just fine, even with COVID restrictions. read more

wings small and over cooked. got our phine in order wrong had to wait extra time so sad!!